Hotel Küyen-Ko Pucón

Hotels
9.3 (182 reviews)
Geronimo de Alderete 435 , Pucón , cl

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleanliness issues

Categories

Cleanliness
8.44
Several mentions of cleanliness being okay, but noted visible dirt in one review.
Service
9.91
Highly praised service with many mentions of friendly and accommodating staff.
Location
9.45
Consistently noted as excellent and very convenient for exploring the area.
Room Quality
8.9
General comfort and quality affirmed in various reviews.
Amenities
8.93
Amenities were described positively, but no detailed critique or highlights.
Value for Money
9.39
Overall good value supported by positive comments regarding services.
Food and Beverage
9.44
Breakfast and general food offered praised for quality and variety.
Overall Experience
9.91
Guests overwhelmingly reported a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:32

Property Description

Modern Accommodation with Convenient Amenities
Hotel Küyen-Ko Pucón in Pucón offers a comfortable stay with modern amenities. Guests can enjoy free WiFi, a shared lounge, and complimentary private parking. The 24-hour front desk and concierge service ensure a hassle-free experience.

Cozy Rooms and Nearby Attractions
The rooms at Hotel Küyen-Ko Pucón are well-equipped with essential amenities and cozy decor. Explore nearby attractions like Ski Pucon, Ojos del Caburgua Waterfall, Huerquehue National Park, and Villarrica National Park for a memorable stay.

Convenient Services for Guests
Experience convenience with airport transfers and bicycle rental services available at the hotel. Whether you're exploring the natural wonders or enjoying the city, Hotel Küyen-Ko Pucón is the perfect choice for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 182 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 9.91
C
Carlos • couple • ar
10
Pros:

El desayuno muy bueno, la ubicacion inmejorable. Pero lo mejor fue la atención de todas las personas que trabajan ahí.

Cons:

Algunos ruidos nocturnos, calefaccion, heladera, goteras.

2026-04-25 • via Nuitee
D
Daniel • solo_traveller • cl
10
2026-04-24 • via Nuitee
A
Ana • solo_traveller • ar
10
Buenísimo y a buen precio este alojamiento. Con estacionamiento propio gratis!!!
Pros:

La calidez y amabilidad de todo el personal y del dueño.
Buen desayuno. Buena ubicación.

2026-04-24 • via Nuitee
E
Eliane • solo_traveller • br
10
Pros:

Localização, atendimento e estrutura do Hotel são fantásticos. Funcionários muito educados e prestativos. Deram dicas excelentes de lugares para comer e conhecer. Sem falar no visual incrível do Vulcão Villarica no café da manhã. Hospitalidade incrível...lugar maravilhoso pra ficar com a família.

2026-04-23 • via Nuitee
A
Alex • family_with_children • cl
7
2026-04-21 • via Nuitee
V
verdun • solo_traveller • ar
10
Pros:

La calidad humana del personal , Excelente ,amable , estaban en todos los detalles ,la limpieza ,exelente ,,los dueños y empleados ,estaban listos para que no nos falte nada , con mi señora pasamos unos días mejor ❤️‍🩹 que en casa ,muy protegidos ,ya pronto volveremos fue maravilloso el lugar y la ubicación en PUCON ,,,,

Cons:

Nada , todo muy a gusto

2026-04-20 • via Nuitee
M
Maria Jose • couple • cl
5
Buena ubicacion
Pros:

Buena ubicacion

Cons:

No tuvieran pan sin gluten solicitado previamente

2026-04-19 • via Nuitee
M
Maciel • solo_traveller • cl
8
Muy buena experiencia
Pros:

La ubicación espectacular, cerca de todo lo necesario, y más.
Las habitaciones son cómodas, todo limpio y ordenando.
El personal muy amable.

2026-04-13 • via Nuitee
M
maria soledad • solo_traveller • ar
9
Pros:

La atención del personal es increíble y la ubicación inmejorable

2026-04-13 • via Nuitee
L
Laura Lucia • couple • co
9
De los mejores lugares
Pros:

La ubicación es perfecta para conocer Pucón, la amabilidad y disposición del personal era fantástica! Definitivamente volvería con toda mi familia.

Cons:

Tal vez la cama no era de mi total agrado, pero no era mala, solo que me gustan un poco más duras.

2026-04-11 • via Nuitee
M
Maria Teresa • extended_group • cl
10
Volvería
Pros:

La atención de todos, la ubicación, el desayuno. E general todo muy bueno.

2026-04-10 • via Nuitee
H
Helen • solo_traveller • ar
9
Pros:

Ubicación y atención
Excelente desayuno

2026-04-07 • via Nuitee
M
Monica • couple • ar
9
Pros:

La atención y la ubicación

2026-04-02 • via Nuitee
C
Carlos • couple • cl
10
Excelente atención y agradable estadía
Pros:

Maravilloso hotel a pasos de la playa de Pucón, céntrico, amplios y seguros estacionamientos con buena vigilancia, ducha caliente, piezas abrigadas y desayuno bien completo, muy rico y hasta nos sobró comida. El personal es muy atento y cordial, te atienden ⭐️⭐️⭐️⭐️⭐️ y hasta tienen descuento con la mejor sandwitchería de Pucón. Un imperdible para alojar en Pucón.

2026-04-01 • via Nuitee
G
Gisella • couple • cl
10
2026-03-29 • via Nuitee
O
Orestes Antonio Nascimento Rebuá Filho • couple • br
10
2026-03-29 • via Nuitee
F
Fava • couple • ar
5
2026-03-27 • via Nuitee
S
Sarah • couple • gb
10
Wonderful hotel with fantastic staff
Pros:

One of the nicest hotels I’ve stayed in. It’s run by a lovely family. All the staff were amazingly friendly and helpful. We even had some impromptu Spanish lessons from the hostess. The room was warm and cosy and clean and the breakfast was fantastic. There was a wonderful view of the volcano from the breakfast room window.
I loved staying here and would definitely highly recommend it if you are staying in Pucon. Thank you 🙏

Cons:

Nil

2026-03-27 • via Nuitee
G
Gloria • couple • ar
8
2026-03-26 • via Nuitee
A
Alvarado M • extended_group • cl
10
Excelente
Pros:

La caludad acogedora de las personas qje atie den

Cons:

Que no hubiera tina de baño

2026-03-26 • via Nuitee