Hotel Diaguitas Illapel

Hotels
6.3 (18 reviews)
Constitucion 276 , Illapel , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Insufficient amenities

Categories

Cleanliness
5.3
Facilities poorly maintained; issues with plumbing and exposed wiring noted.
Service
7.8
Staff was friendly and attentive, but faced issues with compliance to reservations.
Location
8.3
Very good location, close to plaza and dining options.
Room Quality
5.3
Room amenities were lacking, including insufficient toiletries for two guests.
Amenities
5.3
Minimal amenities available; breakfast options were very limited.
Value for Money
6.8
Pricing seemed fair, but quality of service and amenities did not meet expectations.
Food and Beverage
4.8
Lack of adequate food options; only tea and coffee available for breakfast.
Overall Experience
6.8
Mixed experience with positives in location and staff, but significant drawbacks in accommodation quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:13

Property Description

City-Centre Convenience: Hotel Diaguitas Illapel is ideally situated just 1 block from Plaza de Armas, offering easy access to the vibrant city center.

Comfortable Accommodation: Enjoy city views from the cozy rooms equipped with free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries. The added amenities of a sofa, dining table, and heating ensure a comfortable stay.

Convenient Services: Benefit from a 24-hour front desk and tour desk to assist with activity planning. Start your day with a complimentary breakfast and take a refreshing dip in the outdoor pool.

Ready to experience the charm of Illapel? Book your stay at Hotel Diaguitas Illapel now for a memorable visit!

Important information:

All Chilean citizens, resident foreigners and foreigners must pay an additional fee (IVA) of 19%. Rates and additional fees must be paid in local currency.
This additional fee (IVA) is not included in the hotel rates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.3
Based on 18 reviews
Cleanliness: 5.3
Service: 7.8
Location: 8.3
Room Quality: 5.3
Amenities: 5.3
Value for Money: 6.8
Food and Beverage: 4.8
Overall Experience: 6.8
F
Fredes • solo_traveller • cl
10
Grato lugar, excelente atención y rico desayuno
Pros:

El desayuno muy bueno, lo mejor los huevos revueltos. También ofrecen colación en reemplazo del desayuno. Las habitaciones son bien espaciosas y cómodas. La ubicación es en pleno centro cerca de los comercios y lugares para comer. Grato lugar.

Cons:

El estacionamiento es un poco estrecho.

2026-03-08 • via Nuitee
A
Alessio • extended_group • it
7
2026-01-28 • via Nuitee
D
Domingo • solo_traveller • cl
6
Pros:

Ubicacion

Cons:

El baño
Demaciado lejos

2026-01-19 • via Nuitee
R
Ramona • solo_traveller • cl
5
Pros:

Vien la hubicasinno megusto las almoadas

Cons:

No megusto las al moadas ediondas.. lo demas bien!!

2026-01-19 • via Nuitee
J
Jorge • solo_traveller • cl
10
2026-01-18 • via Nuitee
J
jose luis • couple • cl
6
Hotel básico para trabajadores de paso
Pros:

Hotel básico para trabajadores de paso

Cons:

Hotel básico para trabajadores de paso

2026-01-12 • via Nuitee
A
Antonio • couple • cl
7
Pros:

Si, está bien de acuerdo al
Precio

Cons:

El estacionamiento , muy pequeño

2026-01-05 • via Nuitee
C
Christian • family_with_children • cl
9
Pros:

Todo muy bien
El personal muy amable
Precio justo

2025-12-29 • via Nuitee
R
ricardo • solo_traveller • cl
10
2025-12-11 • via Nuitee
B
Benjamín • solo_traveller • cl
1
Cons:

Se negaron a respetar la reservación y a prestar el servicio no intentaron dar una solución al problema pese a que la reservación ya había sido confirmada.

2025-12-10 • via Nuitee
C
Cristian • couple • cl
4
No lo recomiendo
Pros:

La cama

Cons:

Falta toalla dejaron solo para una persona y eramos dos
En el baño solo un jabon pequeño y shampoo de bolsa muy pequeño solo para una persona
Ofrecen desayuno y no habia nada para comer solo té y cafe

2025-11-24 • via Nuitee
J
Jorge • family_with_children • cl
3
Buena ubicación y salva por necesidad
Pros:

Muy buena ubicación, a pasos de la plaza. Una de las recepcionistas nos dio buenos datos donde comer y nos atendió bien.

Cons:

Las instalaciones son mínimas y mal mantenidas. Se mojaba el piso del baño cuando el pasajero del piso superior usaba la ducha. El teléfono no funcionaba, luces con cables expuestos, camas antiguas, muros descascarados, lavamanos quebrado, baño estrecho. Afortunadamente fuimos por un par de días nada más.

2025-10-31 • via Nuitee
C
christopher • solo_traveller • cl
7
2025-10-25 • via Nuitee
P
Patricio • solo_traveller • cl
6
2025-10-23 • via Nuitee
M
Miguel • solo_traveller • cl
3
Decepción.
Pros:

Ubicación.

Cons:

Baño fuera de la habitación y del piso donde se encontraba el dormitorio.

2025-10-07 • via Nuitee
M
Morales • family_with_children • cl
8
Pros:

La disposición del personal

2025-08-07 • via Nuitee
L
Lavín • couple • cl
3
Sólo por una vez
Pros:

Nada

Cons:

Las instalaciones

2025-07-06 • via Nuitee
S
Sian • young couple • gb
7
Very expensive for the quality.
Pros:

Clean comfortable beds.
Hot shower.
Eggs freshly cooked at breakfast.

Cons:

Absolutely ridiculous price!!
The hotel was old and shabby. The rooms have obscured glass walls. (Maybe it used to be offices?)
Desperately in need of complete refurbishment.
We have been travelling in Chile for several weeks. This was the worst place we have stayed - and also the most expensive.
We don't mind shabby at the right price but this just wasn't fair.

2025-03-23 • via Nuitee
D
Duncan • solo traveller • gb
7
Good
2023-01-10 • via Nuitee