Hotel Heideklause

Hotels
8.3 (186 reviews)
Heidestrasse 182 , Cologne , de

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Pets allowed
Express check-in/check-out
Ironing service
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.76
Multiple reviews mentioned issues with cleanliness, including mold and dirty bathrooms.
Service
9.23
General sentiment was positive, with mentions of friendly and hospitable staff.
Location
8.77
Positive mentions of proximity to the airport and nearby amenities.
Room Quality
7.22
Mixed sentiments noted outdated furniture and the presence of mold.
Amenities
8.75
Guests appreciated the breakfast and common facilities.
Value for Money
7.71
Some guests mentioned inadequate value for the price, while others found it acceptable.
Food and Beverage
9.26
Consistently positive reviews highlighting the quality and variety of breakfast.
Overall Experience
8.73
General sentiment was positive despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:02

Property Description

City Views and Comfortable Rooms
Hotel Heideklause, located in Cologne, offers stunning city views and comfortable rooms equipped with modern amenities like flat-screen TVs and private bathrooms. Some rooms even feature peaceful garden views, providing a serene retreat for guests.

Convenient Services and Transportation
Enjoy the convenience of room service and free WiFi during your stay at Hotel Heideklause. With free private parking and the option for paid airport shuttle service, guests can relax knowing that their travel needs are taken care of seamlessly.

Explore Cologne's Attractions
Situated near popular attractions like Lanxess Arena and Köln Messe/Deutz Station, Hotel Heideklause is the perfect base for exploring Cologne. Guests can also partake in outdoor activities such as hiking and cycling, immersing themselves in the beauty of the city.

Book your stay at Hotel Heideklause now and experience the perfect blend of comfort, convenience, and exploration in Cologne.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 186 reviews
Cleanliness: 6.76
Service: 9.23
Location: 8.77
Room Quality: 7.22
Amenities: 8.75
Value for Money: 7.71
Food and Beverage: 9.26
Overall Experience: 8.73
G
Gholamreza • solo_traveller • at
8
2026-03-15 • via Nuitee
C
Cathleen • family_with_children • de
9
2026-03-15 • via Nuitee
M
Mariya • solo_traveller • be
9
2026-03-12 • via Nuitee
V
valentina-marina • couple • gr
10
2026-03-12 • via Nuitee
N
Nuri • solo_traveller • tr
7
Mükemmel
Pros:

Kahvaltı çok iyi sahibi iyi bir insan ilğili alakalı mükemmel

Cons:

Konumu araç park yeri olması alt katta kafe var olması da çok iyi vakit geçirmenizi sağladı

2026-03-09 • via Nuitee
E
Ekaterina • solo_traveller • ru
10
Pros:

Очень приятный семейный отель. Прекрасная добрая отзывчивая хозяйка. Удобное месторасположение, можно добраться от аэропорта на автобусе даже ночью, остановка прямо возле отеля. Есть все необходимое в номере. А завтрак просто великолепен!

Cons:

Интернет был немного слабоват для видеосозвонов по работе, но в остальном нет никаких претензий.

2026-03-06 • via Nuitee
A
Alejandrobh • solo_traveller • es
10
Pros:

El personal y el desayuno

Cons:

Limpieza

2026-03-05 • via Nuitee
D
Dirk • couple • de
8
2026-03-02 • via Nuitee
G
Gerhard • family_with_children • de
10
2026-02-22 • via Nuitee
M
Murat • solo_traveller • tr
8
2026-02-12 • via Nuitee
U
ursel • couple • de
8
Ideal gelegen, sehr freundlich und leckeres liebevolles Frühstück
Pros:

Für unseren Zwischenstopp ideal gelegen mit sehr freundlichen Empfang und prima Frühstück

2026-02-11 • via Nuitee
M
Murat • solo_traveller • tr
8
2026-02-09 • via Nuitee
M
Murat • solo_traveller • tr
8
Pros:

Oda çok hoştu , çalışanlar güler yüzlü , kahvaltı’nın fiyatın içinde olması etkileyici , otopark olması çok güzel

2026-02-09 • via Nuitee
T
Thomas • family_with_children • de
8
Alles ok!
2026-01-29 • via Nuitee
S
Simon • solo_traveller • de
8
2026-01-28 • via Nuitee
S
sascha • solo_traveller • de
8
2026-01-25 • via Nuitee
S
Stefan • solo_traveller • de
9
Pros:

Nettes Personal, saubere Zimmer, zentrale Lage, super Frühstück

2026-01-22 • via Nuitee
E
Edgaras • extended_group • lt
8
2026-01-21 • via Nuitee
P
Paweł • extended_group • pl
1
Poor experience.
Pros:

Unfortunately nothing positive to mention.

Cons:

Absolutely poor customer service quality - absolutely unacceptable in the hospitality industry.

2026-01-19 • via Nuitee
S
Simon • couple • de
8
2026-01-08 • via Nuitee