Hotel Imperial Düsseldorf Superior - Sure Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
8 (1545 reviews)
Venloer Str. 9 , Düsseldorf , de

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfactory breakfast
Cons:
Cleanliness issues
Noise disturbances
Limited amenities

Categories

Cleanliness
7
Some reviews indicated that cleanliness wasn't up to expectations, particularly with dirty mirrors.
Service
9
Overall, staff were described as friendly and helpful, enhancing the service experience.
Location
9
Many reviews highlighted the hotel's proximity to the city center and ease of access.
Room Quality
7.5
Rooms were noted to be functional but could be considered basic or dated in parts.
Amenities
7.5
Limited amenities were a concern, with some guests missing facilities like a kettle or bar.
Value for Money
8
Guests felt that for the price, they received satisfactory overall quality.
Food and Beverage
8
Breakfast was noted positively by several guests, although some found it limited.
Overall Experience
8
Although some issues affected individual experiences, the overall sentiment remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:21

Property Description

Modern Rooms with Amenities
The Hotel Imperial offers bright and elegantly decorated rooms with satellite TV, a desk, and Wi-Fi. Each room also features an en suite bathroom for added convenience.

Convenient Location
Situated close to the River Rhine, guests can enjoy impressive views of the terraced slopes. With easy access to public transport links, including the Nordstraße underground station just a 3-minute walk away, exploring the city and reaching the exhibition centre is hassle-free.

Delicious Dining Options
Guests can kickstart their day with a rich breakfast buffet at the Imperial Düsseldorf. For those on the go, packed lunches can be prepared upon request, ensuring a satisfying culinary experience throughout your stay.

Experience comfort, convenience, and great service at Hotel Imperial Düsseldorf. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 14 per day.

Location

Guest Reviews

8
Based on 1545 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
H
Herman • solo_traveller • nl
7
Pros:

Vriendelijke ontvangt en parkeren onder het hotel op vooraf gereserveerde plaats.

Cons:

kamer was een veredelde pijpenla en vanwege het verkeerslawaai geslapen met het raam dicht.

2026-02-27 • via Nuitee
C
Christine • family_with_children • de
9
2026-02-23 • via Nuitee
B
Błazej • solo_traveller • pl
9
2026-02-22 • via Nuitee
A
Andreas • extended_group • de
9
2026-02-14 • via Nuitee
H
Haritz • extended_group • es
8
2026-02-13 • via Nuitee
A
Alby_RN_Italy • extended_group • it
9
Pros:

disponibilità e cortesia dello staff, parcheggi ampi, ottima posizione

2026-02-13 • via Nuitee
A
Anja • couple • de
9
2026-02-11 • via Nuitee
R
Rhea • solo_traveller • de
7
Pros:

Ein sehr gutes Angebot zum Frühstück.
Die Zummernamen fande ich cool, was ganz anderes was man sonst kennt. Namen statt Nummern

2026-02-09 • via Nuitee
J
Jan • family_with_children • de
8
2026-02-08 • via Nuitee
B
Bernabe • family_with_children • pa
8
2026-02-08 • via Nuitee
D
David • family_with_children • cy
10
2026-01-29 • via Nuitee
G
Gerhard • solo_traveller • de
8
2026-01-28 • via Nuitee
C
Chiara • couple • it
8
2026-01-27 • via Nuitee
K
Kees • couple • nl
7
2026-01-26 • via Nuitee
A
Alanna • solo_traveller • it
6
2026-01-26 • via Nuitee
M
Meik • couple • de
5
Ich würde es wieder Buchen.
Pros:

Die Nähe zur Altstadt. 24Stunden Parkhaus Fussläufig in 10 min. zu erreichen aber nicht gerade günstig. Das Frühstück war reichhaltig und gut. Das Hotelpersonal war hilfsbereit und freundlich. Die Zimmer waren sauber.

Cons:

Schlechte Parkmöglichkeiten am Hotel. Hotel verfügt über ein eigens Parkhaus, was aber belegt war. Auf Vorbestellung wurde nicht hingewiesen.

2026-01-24 • via Nuitee
C
CS • family_with_children • de
8
2026-01-23 • via Nuitee
R
Rodrigo • solo_traveller • us
8
2026-01-23 • via Nuitee
A
Alexander • couple • at
6
2026-01-22 • via Nuitee
D
Dominika • couple • hu
9
Great value for money :)
Pros:

The hotel is 15 minutes walk from the city center. Is has its own parking lot, which is cheap compared to the public parking lots in the city. The staff is extremely friendly and helpful. It is worth having breakfast as everything was fresh and there was a great variety of choices. The hotel is in an older building, not fancy but very clean with comfortable beds.

Cons:

It would have been nice to be able to make a coffee in the room in the morning, but we could live without it.

2026-01-20 • via Nuitee