Hotel Imperial Düsseldorf Superior - Sure Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
8 (1563 reviews)
Venloer Str. 9 , Düsseldorf , de

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfactory breakfast
Cons:
Cleanliness issues
Noise disturbances
Limited amenities

Categories

Cleanliness
7
Some reviews indicated that cleanliness wasn't up to expectations, particularly with dirty mirrors.
Service
9
Overall, staff were described as friendly and helpful, enhancing the service experience.
Location
9
Many reviews highlighted the hotel's proximity to the city center and ease of access.
Room Quality
7.5
Rooms were noted to be functional but could be considered basic or dated in parts.
Amenities
7.5
Limited amenities were a concern, with some guests missing facilities like a kettle or bar.
Value for Money
8
Guests felt that for the price, they received satisfactory overall quality.
Food and Beverage
8
Breakfast was noted positively by several guests, although some found it limited.
Overall Experience
8
Although some issues affected individual experiences, the overall sentiment remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:21

Property Description

Modern Rooms with Amenities
The Hotel Imperial offers bright and elegantly decorated rooms with satellite TV, a desk, and Wi-Fi. Each room also features an en suite bathroom for added convenience.

Convenient Location
Situated close to the River Rhine, guests can enjoy impressive views of the terraced slopes. With easy access to public transport links, including the Nordstraße underground station just a 3-minute walk away, exploring the city and reaching the exhibition centre is hassle-free.

Delicious Dining Options
Guests can kickstart their day with a rich breakfast buffet at the Imperial Düsseldorf. For those on the go, packed lunches can be prepared upon request, ensuring a satisfying culinary experience throughout your stay.

Experience comfort, convenience, and great service at Hotel Imperial Düsseldorf. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 14 per day.

Location

Guest Reviews

8
Based on 1563 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
R
Roland • couple • de
10
Sehr ruhige Lage zum Hof und gute Lage zum Zentrum und Rhein.
Pros:

Sehr gut und nett angerichtet .

Cons:

Toilettendeckel zu klein und Dusche mit Vorhang ist nicht mehr zeitgemäß.

2026-04-11 • via Nuitee
M
Maria • family_with_children • gb
8
2026-04-10 • via Nuitee
C
Caroline • couple • de
9
Cons:

Verkehrslärm ist hoch, bis Mitternacht Fenster geschlossen halten

2026-04-10 • via Nuitee
D
Dario • solo_traveller • es
8
2026-04-09 • via Nuitee
J
Joan • solo_traveller • es
8
2026-04-09 • via Nuitee
A
Arvid • couple • de
9
Pros:

Frühstück sehr gut im Wintergarten

2026-04-08 • via Nuitee
K
Kira • family_with_children • de
8
2026-04-07 • via Nuitee
J
Janina • extended_group • de
8
2026-04-06 • via Nuitee
M
Melanie • solo_traveller • de
8
2026-04-06 • via Nuitee
L
Lana • family_with_children • lv
10
Pros:

Atrašanas vieta, numurs, personāls un brokastis

Cons:

Viss bija lieliski!

2026-04-06 • via Nuitee
X
Xavier • solo_traveller • es
6
Céntrico y con buena relación calidad precio
Pros:

Buena relación calidad/ precio y buena ubicación con tranvía muy cerca.
Personal amable.

Cons:

Hotel con instalaciones y aspecto algo antiguo.
No es crítica, pero hay que ser consciente al reservar.

2026-04-06 • via Nuitee
U
Ulrich • solo_traveller • de
8
2026-04-05 • via Nuitee
R
Rainer • solo_traveller • de
8
2026-04-04 • via Nuitee
O
Olga • solo_traveller • de
8
Pros:

- zentrale Lage
- in Laufnähe der Tonhalle
- sehr gutes Preis-Leistungs-Verhältnis
- nettes Personal
- Einzelzimmer nicht sehr groß, aber sauber und alles Notwendige ist da

Cons:

- Die Matratze war leicht durchgelegen

2026-03-31 • via Nuitee
G
Göçer • family_with_children • tr
6
2026-03-30 • via Nuitee
S
Stefanie • couple • de
8
Tolle Preis- Leistung
Pros:

Sehr nette und hilfsbereite Mitarbeiter und ideale U Bahnanbindung. Restaurants und Läden sind in unmittelbarer Umgebung.

Cons:

Alles bestens

2026-03-29 • via Nuitee
D
Divyansh Anil • extended_group • be
10
Worth the money and convenient
Pros:

The location was convenient, reception staff extremely courteous and the rooms matched the description. The rooms were interestingly named after major cities in the world, rather than the conventional numbering system :)

Cons:

N/A

2026-03-29 • via Nuitee
K
KONSTANTINOS • solo_traveller • gr
7
2026-03-28 • via Nuitee
P
Peter • couple • de
9
It’s really 3 stars
Pros:

Every well arranged. Nice view to a large garden

Cons:

Silence and space of the room.

2026-03-28 • via Nuitee
R
Ralf • family_with_children • de
8
Pros:

Nettes Personal, gutes Frühstück, großes Zimmer

2026-03-27 • via Nuitee