Hotel Riu Palace Meloneras

Hotels
RIU Hotels & Resorts
9 (560 reviews)
Avenida Mar Mediterráneo s/n - Meloneras , Maspalomas , es

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Service
Location
Food quality
Cons:
Room view issues
Noise from kitchen

Categories

Cleanliness
8.33
Multiple reviews mentioned cleanliness positively, but some highlighted noise issues from the kitchen impacting comfort.
Service
9.3
Many reviews praised the helpfulness of the staff, indicating a high level of service.
Location
9.34
Location was frequently highlighted as fabulous and a major advantage of the hotel.
Room Quality
8.79
Quality of rooms has mixed reviews, particularly due to misleading descriptions regarding views.
Amenities
8.82
Amenities received positive feedback but with some mentions of pool availability issues.
Value for Money
8.78
Overall pricing in relation to provided services scored fairly positively despite some complaints.
Food and Beverage
9.33
Food quality received consistent praise; many found the buffet abundant and varied.
Overall Experience
9.3
General comments reflect a highly positive overall experience with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:33

Property Description

Luxurious Accommodation with Spectacular Views

Upscale Amenities for Relaxation and Recreation

Multilingual Staff for Exceptional Service

To experience the epitome of luxury and comfort at Hotel Riu Palace Meloneras, where every detail is designed to exceed your expectations. Book now and indulge in a truly unforgettable stay in Maspalomas.

Important information:

All guests, including adults, children and babies, must be included when making the reservation to be shown the right rooms and rates.

When booking 5 rooms or more, different policies and additional supplements may apply.

Appropriate dress is required for dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 560 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
V
valerie couple fr
7
Très bel hôtel mais clientèle très âgées .
Pros:

Les différentes piscines chauffées , les buffets de la demi pension très variés .

Cons:

Hôtel fréquenté par 80 % de personnes très âgées .
Être constamment dérangés vers 18h dans la chambre par une dame de ménage qui vient pour nous demander si l’on veut de nouvelles serviettes de toilette alors qu’elles ont été changées au matin . Cette personne n’hésite pas à entrer directement 2 secondes après avoir toquée à la porte , nous sommes tombés nez à nez avec elle alors que nous étions dans la salle de bain .

2026-03-21 via Nuitee
F
Francois couple fr
10
Hôtel où nous reviendrions avec plaisir ! Merci
Pros:

Personnel très aimable et réactif , propreté, chambre , tarifs très clairs et pas de mauvaise surprise, organisation très carré !

Cons:

Rien

2026-03-12 via Nuitee
M
Michałek couple pl
10
2026-03-11 via Nuitee
T
tom couple no
6
Pros:

Beliggenheten og svært hyggelig betjening.

Cons:

Sterilt og kjedelig rom samt stein harde senger

2026-03-11 via Nuitee
W
Wim couple be
10
Riu Palace Meloneras, dat is thuiskomen en constant gediend worden op je wenken.
Pros:

Als we op het eiland Gran Canaria opvakantie willen gaan, is het enkel naar Riu PalaCe Meloneras,. We komen er al vele jaren en het blijft top. Ongelooflijk lekker ontbijt- en dinermogelijkheden, grote buffetten, gevarieerd en alle dagen vers. Opgediend door vast (vele jaren) vriendelijk personeel.

Cons:

-

2026-03-09 via Nuitee
W
Wim couple be
10
Tophotel in Gran Canaria !
Pros:

Alles is Top !

2026-03-09 via Nuitee
M
Markus family_with_children de
9
Value for money, sicher, sehr gute Winterbreak destination
Pros:

Frühstück und Abendessen als Buffets. Tolle Auswahl, super Qualität.
Sehr freundliches, aufmerksames und hilfsbereites Personal.

2026-03-08 via Nuitee
S
Sture family_with_children se
8
2026-03-06 via Nuitee
J
Jennifer solo_traveller gb
8
Had a good time
Pros:

Nice location rooms and pools

Cons:

Food ok but not exceptional. Entertainment patchy b

2026-03-06 via Nuitee
W
Werner couple de
10
Sehr schön gelegenes Hotel mit sehr gutem Service, sehr guten Buffets und schönen Zimmern
Pros:

Ein schönes ebenerdiges Zimmer mit schönen Sicht auf Garten und Pool. Ein fantastisches Buffet zum Frühstück und Abendessen.

Cons:

alles Bestens!

2026-03-05 via Nuitee
D
dorothea family_with_children de
10
Pros:

Sehr nettes Personal ,das immer sofort reagiert hat...Tolles Buffet .Schönes Abendprogramm.
Wunderbare Außenanlage.

Cons:

Das straffe Fixieren der Bettdecken war gewöhnungsbedürftig.

2026-03-05 via Nuitee
M
Markus couple ch
3
Essen am Buffet kalt viel zu viele Personen im Buffetbereich lange anstehen Alterdurchschnitt wohl über 80 Jahre
Pros:

Die Lage

Cons:

Gestank im Zimmer nach Mottenmittel
Mussten das Zimmer wechseln

2026-03-04 via Nuitee
R
Reinhard couple de
9
2026-03-04 via Nuitee
A
Anita couple ch
10
2026-03-02 via Nuitee
B
Bettina couple se
8
2026-03-02 via Nuitee
M
Maria couple ch
4
Nie wieder Riu
Pros:

Meersicht aus dem Zimmer

Cons:

Matratze verbeult/durchgeritten
Buffet mittelmässig
Spanisches Restaurant geschlossen oder ausgebucht
Restaurant Krystal - mittleres bis unteres Niveau, Kellner nett (hat mir auch geraten die Tarta de queso nicht zu bestellen, da sie so schlecht sei… in 29 Jahre wo er dort arbeitet hätte er nur 3 ma gesehen, dass sie komplett gegessen wurde 😳)

2026-03-02 via Nuitee
S
Stefan couple de
9
Teuer, aber jeden Euro wert
Pros:

Alles gut..

Cons:

Aber kein Parkplatz verfügbar. Kein richtiges Doppelbett, obwohl vorher angefragt. Dazu kam keine Antwort mehr

2026-03-02 via Nuitee
M
Marialetizia Mangiavini solo_traveller it
9
2026-03-01 via Nuitee
G
Gerd solo_traveller no
10
Meget behagelig opplevelse
Pros:

Interiør; Lyst og lekkert.
Rolig atmosfære selv om mange gjester
Topp personale og topp service

Cons:

Småting på romservice.

2026-02-28 via Nuitee
H
Henrik family_with_children se
8
2026-02-23 via Nuitee