Hotel Castillo de Arteaga

Hotels
8.8 (271 reviews)
Gaztelubide, 7 , Gautegiz Arteaga , es

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Unique historic experience
Friendly staff
Beautiful surroundings
Spacious and interesting rooms
Cons:
Inconsistent cleanliness
Breakfast timing issues
WiFi connectivity problems

Categories

Cleanliness
8.26
Some complaints about room cleanliness and maintenance were mentioned.
Service
9.23
Many reviews praised the friendly and helpful nature of the staff.
Location
8.77
The castle's unique location in a beautiful region was appreciated.
Room Quality
8.72
Overall positive sentiment regarding the rooms, though some noted a need for better maintenance.
Amenities
9.25
Guests enjoyed numerous amenities including unique room features and dining options.
Value for Money
8.71
Considered a unique experience, reasonable for the quality offered.
Food and Beverage
8.46
Generally good food, though timing of breakfast was a concern for some.
Overall Experience
9.03
Guests found their stay memorable, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:15

Property Description

Historic Castle in the Basque Country
This impressive castle, originally built in the 13th century and restored in the 19th century in the Neogothic style, offers a unique stay in Gautegiz Arteaga. The charming rooms with modern amenities provide a comfortable retreat after exploring the Urdaibai Nature Reserve.

Gourmet Dining and Wine Cellar
Indulge in quality Basque cuisine at the hotel's gourmet restaurant while enjoying stunning countryside views from the roof terrace. Don't forget to explore the extensive wine cellar to complement your dining experience.

Ideal Location for Exploration
With hiking opportunities in the picturesque surrounding countryside and the coast just a short drive away, Hotel Castillo de Arteaga is perfectly situated for outdoor enthusiasts. Explore nearby attractions like Guernica and easily reach Bilbao within 35 minutes.

Experience the charm and elegance of Hotel Castillo de Arteaga - Book your stay now!

Important information:

Please note that the restaurant and café are closed on Sunday nights and all day Monday.

Please note that the property does not have swimming pool access.

Please note that extra beds are available on prior request at an extra cost.

Please note that children staying in extra beds is upon request and must be confirmed in advance by the property.

Meals are only included for the confirmed amount of people in the confirmation. Meals are not included in the price for children using exiting beds.

Touristic license: HBIO1175Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 35 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 271 reviews
Cleanliness: 8.26
Service: 9.23
Location: 8.77
Room Quality: 8.72
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 8.46
Overall Experience: 9.03
J
Javier solo_traveller es
10
Pros:

La atención de Jon, que nos explicó la historia del castillo muy bien.

2026-05-15 via Nuitee
E
Elizabeth extended_group gb
10
Unique property and an excellent place to stay
Pros:

Very comfortable beds, well appointed rooms and excellent dinner and breakfast

Cons:

Nothing

2026-05-11 via Nuitee
A
AURELIE couple fr
10
2026-05-03 via Nuitee
N
Nikolay couple es
7
Pros:

old or luxury?.... .Nice castle, gargen, very nice and hospitable Lady in reception and same one during breakfast. Furniture, lamps and decoration also impressive.

Cons:

Price pretent to be luxury, book in the room "luxury in Pais Vasco" pretend the same. but is not. is just old. shower itself as a unit to wash - worst i ever seen- please please please change it to normal one. Jacuzzi - of course do not work - but is not a problem as it is very small for 2 people.... why? who need it for 1 person in a suit for two? The toilet is swinging - yes it is ) headboard of the bed is not fixed as well. so key point of luxury are just not there. while bathroom itself is impressive and can be amazing in case you make it in a good way. what to say - very dual opinion we have. for us - looks pity for a place like that. may be is also time to paint all wood to give it an intensive colour of life....now is faded....also lost it's luxury meaning.... anyway we hope it will change and target of our review is this.

2026-04-27 via Nuitee
D
David extended_group es
10
Pros:

Sublime

2026-04-26 via Nuitee
L
Leon family_with_children ch
9
Sehr schönes stilechtes Relais&Chateau
Pros:

Sehr schöne Lage, ruhig. Stilechtes Interieur, das frisch und gepflegt ist (Schlösser können manchmal sehr verstaubt sein im wahrsten Sinne des Wortes…) . Empfehlenswert das Restaurant, sehr schönes Frühstück. Die Essentials stimmen: sauberes, bequemes Zimmer und Bett. Freundliches Personal. Grosser Parkplatz vorhanden.

Cons:

Nichts. Im Sommer würde man eventuell Pool vermissen im schönen gepflegten Park…

2026-04-25 via Nuitee
E
Eneritz couple es
6
2026-04-19 via Nuitee
L
Laura solo_traveller es
10
Una noche de ensueño...me sentí como una princesa 👸
Pros:

Me gustó todo,las habitaciones ,las instaciones ,los jardines...el desayuno espectacular 👌

Cons:

Nada,no hubo nada q no me gustara

2026-04-19 via Nuitee
A
Aurora couple es
10
Estupendo
Pros:

Estupendo

2026-04-07 via Nuitee
B
Beronika family_with_children es
9
Lugar precioso y acogedor.
Pros:

Hubo un problema con el inodoro pero nos compensaron de la mejor manera, cumpliendo muestras expectativas.

2026-04-05 via Nuitee
E
Eztizen family_with_children es
10
2026-03-26 via Nuitee
J
jcgarraza family_with_children es
8
2026-03-26 via Nuitee
L
Luc couple fr
5
Original, mais quelques défauts...
Pros:

Dormir dans une petite tour ronde du château est un moment original. Le château en lui même et son parc sont plutôt agréables. Le parking est gratuit.

Cons:

Le matelas est dur comme une planche et le petit déjeuner très très rationné. Un mauvais rapport qualité/prix.

2026-03-23 via Nuitee
J
Jose Miguel family_with_children es
10
Pros:

Todo estuvo estupendo

Cons:

Nada que objetar

2026-03-21 via Nuitee
R
Raul couple es
10
Un hotel muy especial
Pros:

Castillo reformado con mucho gusto en un paraje espectacular.

2026-03-20 via Nuitee
S
Sonia family_with_children es
9
2026-01-19 via Nuitee
J
Juan Antonio couple es
10
Inolvidable
2026-01-19 via Nuitee
A
Arian extended_group ro
10
Pros:

a perfect restored castle in a magnificent region

2025-11-24 via Nuitee
E
Egor solo_traveller pt
8
Хороший отел в настоящем замке
Pros:

Отличный замок, очень интересные и не обычные номера) впервые жил в старинном замке, точнее мой номер был в башне с очень толстыми стенами)
Советую побывать там 🤗

Cons:

Завтрак… впервые вижу отель, где завтрак начинается с 9 утра((( я приехал по работе, проплатил завтрак, но по факту оба дня я уезжал раньше в Бильбао и по факту не смог попробовать завтрак (((

2025-11-24 via Nuitee
I
ignacio family_with_children ar
10
Pros:

Me gustó todo como lo esperaba, el castillo, los cuartos, la comida, el desayuno, la atencion, todo

Cons:

Tuvimos mucha lluvia lo que nos impidió disfrutar el parque y los exteriores. Nada que se oquedad controlar

2025-11-20 via Nuitee