Jiuzhai Journey Hotel

Hotels
7.8 (27 reviews)
No. 34, Longkang Community , Jiuzhaigou , cn

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Clean room
Nice service
Cons:
Food quality poor
High prices
Some amenities lacking

Categories

Cleanliness
7.45
Room was clean, but some complaints about the condition indicate it needs improvement.
Service
8.95
Nice service mentioned, good recommendations from staff.
Location
9.45
Great location for the national park, very convenient.
Room Quality
7.95
Spacious room but some discomforts noted, like the mattress quality.
Amenities
8.95
Free coffee machine available and decent amenities mentioned.
Value for Money
6.95
Price considered high compared to the room and services provided.
Food and Beverage
4.45
The food received negative remarks, described as disgusting.
Overall Experience
8.25
Overall experience was decent but could improve in food and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:20

Property Description

Luxurious Accommodation in Jiuzhaigou

Modern Amenities: Jiuzhai Journey Hotel offers free WiFi, room service, and a 24-hour front desk for your convenience. Each room is equipped with a desk, flat-screen TV, and a private bathroom, ensuring a comfortable stay.

Convenient Facilities: Enjoy the garden, free parking, and an on-site restaurant during your stay. The hotel also provides a concierge service, tour desk, and luggage storage for guests' ease.

Business and Leisure: Whether you're here for work or relaxation, take advantage of the business center and vending machines with snacks and drinks. Explore nearby attractions like the Romantic Show of Jiuzhai and Five Flower Lake.

Experience luxury and convenience at Jiuzhai Journey Hotel. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 27 reviews
Cleanliness: 7.45
Service: 8.95
Location: 9.45
Room Quality: 7.95
Amenities: 8.95
Value for Money: 6.95
Food and Beverage: 4.45
Overall Experience: 8.25
J
Jacob extended_group au
9
good
Pros:

it was spacious and clean, had lots of facilities

Cons:

little convenienc stores

2026-01-28 via Nuitee
J
john extended_group au
10
Pros:

Great location. Clean room and nice service

2025-11-13 via Nuitee
D
David solo_traveller au
8
Pros:

Location was great for the national park 20min walk. Room was spacious for the comfortable, breakfast was enjoyable.

Cons:

Shower was leaking from the head.

2025-11-09 via Nuitee
W
wasan family_with_children th
3
Pros:

ทำเลที่ตั้งของโรงแรม

Cons:

โรงแรมค่อนข้างเก่า น้ำบางช่วงเวลาไหลอ่อน
ผ้าปูที่นอนรู้สึกคัน

2025-10-26 via Nuitee
D
DANUCH extended_group th
9
โดยรวมไม่แย่ แต่ราคาสูงไปหน่อย
Pros:

ห้องกว้าง เจ้าหน้าที่แนะนำดี อาหารเช้าเป็นก๋วยเตี๋ยว 1 ชาม และข้าวต้ม ก็ไม่แย่
มีเครื่องทำกาแฟให้กดทานฟรีตลอดเวลา

Cons:

ในห้องพักไม่มีผ้าเช็ดเท้าให้ ราคาสูง

2025-10-25 via Nuitee
C
Carlos couple pt
8
2025-09-19 via Nuitee
M
Magdalena family with young children pl
6
Pleasant
Cons:

The food! The most disgusting food ever

2025-07-31 via Nuitee
D
Dennis family with young children au
8
Very good
2025-07-23 via Nuitee
D
Dominik solo traveller de
7
Adequate and close to Jiuzhaigou Entrance.
Pros:

The hotel is close to the Jiuzhaigou entrance.

Cons:

The room was rather simple and not as clean as I would've hoped. The shower water pressure was not high enough.

2025-05-28 via Nuitee
Y
Yannick with friends be
4
Disappointing
Pros:

Location

Cons:

Drainage in bathroom smelled incredibly, after discussing with the staff, someone came to spray some perfume in it to 'solve' the problem. Clothes hanger was broken, and power sockets were broken. Other hotels in China were far cheaper and offered far more in return.

2025-04-16 via Nuitee
P
Priscilia solo traveller sg
6
Poor amenities and food
Pros:

It was quiet

Cons:

No shower cap. Hair dryer in bathroom is not working. Free breakfast noodle has a slice of beef and a vegetable only. Cables are not concealed, unsightly. Room looks dated. Hotel is between 15 to 20 minutes walk to the entrance of jiuzhaigou. I had to carry my big and heavy luggage up the stairs as there was no lift for my room.

2025-04-06 via Nuitee
A
Ang solo traveller my
10
Pleasure stay
Pros:

Comfy environment, walking distance 15mins to JiuZhaiGou scenery area

Cons:

None

2025-04-03 via Nuitee
G
Gary with friends sg
4
Disappointing
2025-03-22 via Nuitee
F
Fengyi young couple ca
9
Superb
2025-02-25 via Nuitee
I
Isabel young couple at
10
Perfect for those wanting to hit the national park
Pros:

All staff were extremely helpful and warm

2025-01-14 via Nuitee
H
Harry young couple au
10
Exceptional
2025-01-12 via Nuitee
Y
Yew family with young children au
10
Exceptional
Pros:

Close to JZG Park, attentive and supportive staff, and close to amenities

Cons:

Nil

2024-12-23 via Nuitee
G
Gary family with young children sg
5
Poor readiness of the room for guest comfort
Pros:

Slight proactiveness of the staff

Cons:

Upon checking in to the hotel and paying in full, we had a bad experience with the readiness of the room as the main door was not able to lock, there was no toothbrush ready for us, the TV was not able to connect due to faulty cable router and the toilet has a stench and toilet paper was half used. Although the staffs were proactive to step in to solve it however the unreadiness of the room for us to step in to a expected comfortable ready room was disappointing. The breakfast was just very simple mainly vegetarian spread which was not appetising hence we decided not to go for the breakfast on our second day

2024-12-18 via Nuitee
J
Jinbei with friends sg
10
Exceptional
2024-12-05 via Nuitee
I
Ian young couple au
8
Great hotel to visit the park
Pros:

clean, comfortable, absolutely great helpful front desk staff. very near entrance to the park. Walking distance. warm room (November). Loads of restaurants around the corner along the river.good breakfast

Cons:

there was nothing to dislike

2024-11-08 via Nuitee