Hotel Chez Benat

Hotels
•
Independent
7.2 (323 reviews)
Avenue de l'Adour 87 , Anglet , FR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Fishing
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Review Highlights

Pros:
Clean rooms
Good location
Helpful housekeeping
Convenient transport links
Cons:
Security issues
Outdated rooms
Unresponsive management
Basic accommodation

Categories

Cleanliness
9
Guests highlighted the hotel's cleanliness as a positive aspect, with special mention of housekeeping services.
Service
4
Service received mixed reviews. One guest appreciated the housekeeper's attentiveness, while another had serious concerns about security and customer support.
Location
8
The hotel's location was praised for its convenience to transport, beaches, and local amenities.
Room Quality
5
While rooms were kept clean, the description was found confusing, and the quality is considered very basic with outdated elements.
Amenities
5
The offering of a restaurant and the provision of a fan were positive, but there was no mention of other amenities, and the shared toilet was a downside for some guests.
Value for Money
4.5
The hotel did not meet the expectations of guests considering the price, especially given the security issues and lack of response to customer complaints.
Food and Beverage
7
There was an absence of detailed reviews on food and beverage, but one guest heard good things about the restaurant.
Overall Experience
5
The overall experience was marred by serious security concerns and lack of customer service, despite the hotel's cleanliness and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 11:38

Property Description

Terrace, Restaurant, and Bar
Hotel Chez Benat offers a charming terrace where guests can unwind, a restaurant serving delicious meals, and a cozy bar to enjoy refreshing drinks.

Comfortable Rooms
Each room at the hotel is equipped with essential amenities such as a wardrobe, flat-screen TV, and a private bathroom. Guests can also enjoy the luxury of high-quality bed linen and towels during their stay.

Convenient Location
Situated in Anglet, the property is conveniently located near various attractions including Saint Jean de Luz Train Station and Biarritz Airport. Whether you're exploring the city or catching a train, Hotel Chez Benat's location makes it a perfect choice.

Ready to experience a delightful stay at Hotel Chez Benat? Book now and make unforgettable memories!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
If you expect to arrive outside check-in hours, please inform the property in advance.

Check-in and check-out hours:
Check-out: 07:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location