Hotel Gai Relais

Hotels
8.4 (712 reviews)
59 Bd De La Jamagne , Gérardmer , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Non-smoking throughout
Board games/puzzles
Coffee Shop on site
Pet bowls
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Cons:
Room Soundproofing
Small Bathroom

Categories

Cleanliness
8.67
The reviews consistently mention the cleanliness of the hotel, reinforcing a positive sentiment.
Service
8.57
Guests frequently highlight the friendliness and professionalism of the staff.
Location
8.48
Many reviews mention the hotel's good location, with easy access.
Room Quality
8.17
Room quality was positively noted, although one comment mentioned potential noise issues.
Amenities
8.38
Amenities were acceptable, consistent with the hotel’s category.
Value for Money
8.28
Most guests express that the hotel provides good value for the price.
Food and Beverage
8.17
The food quality received generally positive notes, despite minor critiques.
Overall Experience
8.48
Overall experience was highly rated, with many expressing satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:08

Property Description

Charming Family-Run Hotel Near Lake and Ski Resorts

Cozy Accommodation: Enjoy a comfortable stay in our double, triple, and quadruple guest rooms with en suite facilities and a TV.

Delicious Dining Options: Start your day with a continental breakfast and savor traditional dishes at an affordable price in our bar and restaurant.

Convenient Amenities: Benefit from free WiFi and parking during your stay at The Gai Relais.

Book your stay now to experience a warm welcome and great value at our hotel in Gérardmer.

Important information:

If you plan on arriving on Sunday or public holiday after 13:00, please contact the hotel in advance (one day before arrival at the latest) to obtain the necessary access codes. Contact details can be found on the booking confirmation.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 712 reviews
Cleanliness: 8.67
Service: 8.57
Location: 8.48
Room Quality: 8.17
Amenities: 8.38
Value for Money: 8.28
Food and Beverage: 8.17
Overall Experience: 8.48
Y
Yves • solo_traveller • be
9
Pros:

/

Cons:

Remarque de très faible importance: l'absence d'ascenseur

2026-03-23 • via Nuitee
F
fontanesi • solo_traveller • fr
9
Très bien
Pros:

Personnel à l' écoute. Agréable. De l accueil jusqu'au départ.

2026-03-23 • via Nuitee
S
Sandra • couple • fr
8
Pros:

Bien situé. Très bon rapport qualité prix. Bonne literie. Petit déjeuner très bien.

2026-03-19 • via Nuitee
C
Celine • couple • fr
10
Pros:

Petit hotel sympathique pas loin du centre parking privé et personnel super sympa
Je recommande. En plus notre doudou a pus venir avec nous.

2026-03-15 • via Nuitee
I
Isabelle • family_with_children • fr
10
Sympa pour 2 jours mais pas une semaine
Pros:

La gentillesse du personnel

Cons:

La petitesse de la chambre et le coin douche

2026-03-14 • via Nuitee
M
maxance • couple • fr
8
2026-03-13 • via Nuitee
F
Francis • couple • fr
8
Bien
2026-03-11 • via Nuitee
G
Greg et Ma • family_with_children • fr
10
Hotel super !!
Pros:

Hotel très agréable et très bien tenu. Chambres bien équipées et propreté super.
Personnel agréable et discret. Rapport qualité prix super. Cela fait 2 ans que je viens avec ma fille pour profiter des pistes de ski et de la ville et je reviendrai encore. Je recommande cet hôtel. A 5-10 minutes à pieds de l'arrêt de la navette pour la station de ski. A 15 minutes a pieds du centre ville. A moins de 30 minutes a pieds de l'espace aquatique bowling patinoire et du lac. Petit déjeuner bon et économique avec pain et vienoiseries frais. Hôtel familial et calme qui est parfait pour nous. Merci !!

Cons:

Il n'y a rien que je n'ai pas apprécié.

2026-03-11 • via Nuitee
L
Lily • solo_traveller • be
9
Pros:

Calme, propre, personnel attentif, rapport qualité prix.

2026-03-10 • via Nuitee
M
Mariette • family_with_children • fr
9
Pros:

Très bon accueil. Bon emplacement.

2026-03-08 • via Nuitee
M
Michael • solo_traveller • ch
10
2026-03-08 • via Nuitee
V
Vermant • solo_traveller • fr
8
2026-03-07 • via Nuitee
S
Sandy Anne • couple • de
10
2026-03-05 • via Nuitee
D
Dariusz • family_with_children • lu
10
2026-03-01 • via Nuitee
T
Thomas • family_with_children • fr
8
Pros:

Pas pris le petit déjeuner à l'hôtel

2026-02-28 • via Nuitee
L
lombardini • couple • fr
9
Très bien. à recommander
Pros:

Convivialité amabilité propreté

Cons:

Rien

2026-02-26 • via Nuitee
L
loic • family_with_children • fr
5
Pros:

Personnel sympathique

Cons:

Très bruyant
Absence de petit déjeuner salé
Mériterait un bon rafraîchissement au niveau des chambres et salle de bain

2026-02-25 • via Nuitee
J
Julien • solo_traveller • fr
8
2026-02-22 • via Nuitee
M
Michela • family_with_children • fr
10
Je conseillerais cet hotel à mes amis et proches.
Pros:

Séjour impeccable, gentillesse, chambre propre et confortable, accueil au top.

Cons:

Rien du tout :)

2026-02-22 • via Nuitee
F
Frédéric • family_with_children • fr
7
2026-02-12 • via Nuitee