Grosvenor Hotel

Hotels
8.6 (1949 reviews)
Station Road , Robin Hood's Bay , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Packed lunches
Darts
Non-smoking throughout
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great value
Clean hotel
Excellent location
Tasty breakfast
Cons:
Cobwebs in room
Low shower pressure
Loud music from nearby events
Poor lighting

Categories

Cleanliness
8.38
Several reviews highlight the hotel as very clean, though a few comments about cobwebs were noted.
Service
8.75
Multiple mentions of friendly and welcoming staff contributed to a positive service experience.
Location
8.59
Many reviews praise the excellent location nearby the pub and main attractions.
Room Quality
8.54
Guests appreciated the rooms as clean and homely, though some mentioned issues like low light.
Amenities
8.57
Basic amenities were satisfactory, with some complaints about room lighting.
Value for Money
8.63
Guests frequently highlighted the good value, particularly regarding breakfast and evening meals.
Food and Beverage
8.68
Positive feedback on breakfast and dinner options; all dining experiences were reported as satisfying.
Overall Experience
8.65
Overall, guests expressed a strong likelihood of returning, indicating a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:31

Property Description

Prime Location in North York Moors National Park

Comfortable Rooms and Family-Friendly Bar

Nestled in the picturesque North York Moors National Park, the Grosvenor Hotel offers a cozy retreat with modern amenities. The well-equipped rooms feature flat-screen TVs and tea/coffee facilities, ensuring a comfortable stay. After a day of exploring the nearby Robin Hood’s Bay Beach, guests can unwind in the family-friendly bar with live music and a delicious food menu.

Scenic Surroundings and Local Cuisine

Surrounded by stunning moorland and coastal walks, the hotel is an ideal base for nature lovers. Indulge in a hearty full English breakfast before setting off to explore the scenic coastal routes. In the evenings, savor traditional meals made from locally sourced ingredients at the bar. With a wide selection of wine and beer, guests can truly immerse themselves in the local flavors.

Ready to experience the charm of North York Moors? Book your stay at Grosvenor Hotel now for a memorable getaway!

Important information:

In the summer, the hotel has earlier check-in times. Please contact the property directly to confirm what time you may check-in.

Please note that only certain rooms can accommodate an extra bed.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1949 reviews
Cleanliness: 8.38
Service: 8.75
Location: 8.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
F
Foyster couple gb
9
Nice and clean. Good food. Relaxed atmosphere.
Pros:

Great location

Cons:

Nothing

2026-04-18 via Nuitee
L
Levy solo_traveller gb
9
Pros:

Amazing value, great food, lovely friendly staff, everywhere lovely and clean

Cons:

Bed and pillows a little bit uncomfortable

2026-04-17 via Nuitee
M
Michael solo_traveller gb
10
great room, clean tidy all the facilities required
Pros:

everything

Cons:

nothing

2026-04-17 via Nuitee
K
kim couple gb
10
2026-04-17 via Nuitee
S
Stuart couple gb
8
2026-04-17 via Nuitee
R
Robert solo_traveller gb
8
2026-04-16 via Nuitee
H
Helen solo_traveller gb
9
2026-04-15 via Nuitee
D
Dawn solo_traveller gb
10
Pros:

The hotel and room were spotless. The staff were very helpful and friendly.
The location was fantastic in beautiful Robin Hoods Bay. Public transport is just around the corner to Whitby and Scarborough. We thoroughly enjoyed our stay. We will definitely be coming back to visit.

Cons:

There was nothing to dislike.

2026-04-14 via Nuitee
J
Josephine couple gb
8
Good value, clean, breakfast excellent, like having key, admin simple, a very enjoyable stay , thank you. A
Pros:

Well positioned , easy access, easy going atmosphere. Clean and helpful staff

Cons:

The noisy night on the Tuesday!!

2026-04-13 via Nuitee
C
Carol couple gb
7
2026-04-13 via Nuitee
P
Pat solo_traveller gb
8
Good would book again.
Pros:

It was ideal position for us and offered us everything we needed.

Cons:

No chair in the room. The pub was vert busy most days due to the Easter holiday and regulars which was great to see but left no where to sit on a cold day to read a book etc.

2026-04-12 via Nuitee
A
Andrew couple gb
9
2026-04-12 via Nuitee
T
Taryn couple gb
10
2026-04-12 via Nuitee
J
John family_with_children gb
4
Great location, uncomfy bed and issues with breakfast staff
Pros:

Great location and good pub.
Room 10 was a great size.
It was easy to park across the street.

Cons:

The double bed in room 10 was so uncomfy I could not sleep. The matress was so old that the springs had gone and it was like sleeping in a hammock (left hand side from the foot of the bed)
The lady who served us breakfast (slim lady with grey pony tail) seemed very stressed as if anything asked was just too much. I asked for a full English with no egg, and asked if I could have an extra sausage in place of the egg. This was just too much trouble. To make it worse, my two children also don't like eggs so asked for the same as me. As soon as the lady too our order she RAN off very flustered, my wife did not get to order her mushrooms on toast; she was brought a full English with no egg and an extra sausage. Laster I asked for some more coffee and this seemed like a huge deal also, but it was delivered.

2026-04-11 via Nuitee
S
Suzanne couple gb
10
Pros:

The location was great, food excellent, comfortable and very clean room.

2026-04-10 via Nuitee
S
Sheila couple gb
10
Enjoyable breakfast and staff excellent
Pros:

Easy going very relaxing. Comfortable beds nice room and shower

2026-04-10 via Nuitee
R
Russell couple gb
7
A beautiful location.
Pros:

Good breakfast options

Cons:

Bed and pillows a bit lumpy

2026-04-10 via Nuitee
J
julie couple gb
8
Pros:

Location

Cons:

Bed too small ( double)

2026-04-10 via Nuitee
J
Josh couple gb
10
2026-04-08 via Nuitee
M
Michael couple gb
8
Pros:

Friendly staff, clean, good breakfast

Cons:

Nothing

2026-04-08 via Nuitee