Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
24-hour front desk
-
Restaurant
-
Room service
-
Heating
-
Family rooms
-
Garden
-
Pets allowed
-
Lift / Elevator
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Soundproof rooms
-
Facilities for disabled guests
-
Meeting/banquet facilities
-
Hot tub/Jacuzzi
-
Sauna
-
Breakfast in the room
-
Massage services
-
Spa/wellness center
-
Non-smoking throughout
-
Private parking
-
Daily housekeeping
-
Designated smoking area
-
Parking garage
-
Special diet menus - on request
-
Kid meals
-
Vending machine - drinks
-
Outdoor furniture
-
Wine/champagne
-
Coffee Shop on site
-
Steam room
-
Fitness/spa locker rooms
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Key card access
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Eco-Friendly Boutique Hotel on the Riverfront
Designer Rooms with Jet Lag Recovery Lighting
Indulge in the comfort of our designer rooms featuring floor-to-ceiling windows and state-of-the-art entertainment systems. Experience our specially designed Jet Lag recovery lighting technology in select rooms, ensuring a restful stay.
Spa, Sauna, and Riverside Dining
Relax and rejuvenate in our spa facilities including a sauna and steam room, or pamper yourself with a range of spa treatments. Enjoy a culinary delight at The Banyan on the Thames Restaurant with its grill-based menu, or unwind at our stylish riverside bar offering a variety of cocktails and a light bar menu.
Book now for a luxurious and tranquil stay at Hotel Rafayel!
When traveling with pets, please note that an extra charge of £30 per night applies. Pets are only allowed on the ground floor rooms.
Parking is guaranteed for all guests in a secure underground park.
Please note Child Supplement Prices do not include meals. Should you wish to order meals also, please do so at the time of making your reservation or add to your confirmed reservation later.
If you wish to extend Check out time there is a charge of £20 per hour after 11am. Please call hotel to check availability.
Please note that no visitors are allowed in guest rooms after 9pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
-
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
-
Internet
WiFi is available in public areas and is free of charge.
-
Pets
Pets are allowed. Charges may be applicable.
-
Parking
Private parking is possible on site (reservation is needed) and costs GBP 20 per day.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 17 years old stay for £30 per person per night when using an existing bed.
People 5 years old and over stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Staff
Nothing
Excellent view of the Thames
Didn’t know about 24hr notice booking for the spa
Modern hotel on the south bank of river Thames about 20 minutes walk from Clapham Junction station. The Thames path passes right in front of the hotel and if your feeling energetic you can walk down to Battersea and beyond into City centre
N/A
This hotel was advertised as a five-star hotel on Booking.com, and it was more akin to a 3-star hotel.
Breakfast wasn't up to the standard of a 5 ☆☆☆★☆ hotel. No eggs.
Customer service was very poor
The size of the room only…
I booked as a 5 star hotel, but it was like 3 star hotel, lobby in one word everything and very poor breakfast… relatively good if it is 3 star hotel
La vue
La moquette vieille, le mobilier était ancien et le sol grinçait la chambre ne sentait pas très bon. Le lit n’était pas confortable du tout. Cette hotel ne valait pas ses 5 étoiles.
It’s was great value for money. Hotel was clean and accessible with entrances from two sides. One with stairs and one without stairs. Lots of art and signed memorabilia from famous athletes. Great view of the Thames from the restaurant.
Lovely hotel but really needs an upgrade and please replace all the artificial flowers!
Really comfortable bed and clean rooms - staff nice
Your guide to the flawless travel experience
Popular Countries
Get our app
