The Z Hotel Piccadilly

Hotels
Z Hotels
9 (11193 reviews)
2 Orange Street , London , gb

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Small rooms
Uncleanliness
High price for value

Categories

Cleanliness
8.69
Some reviews mention unclean rooms and lack of fresh towels.
Service
9.99
Multiple reviews noted friendly and helpful staff.
Location
10
The location is praised as being central and close to attractions.
Room Quality
8.15
Some rooms are noted as small and poorly designed.
Amenities
8.68
Basic amenities available, but some guests expected more.
Value for Money
8.14
Many guests feel the price does not match the room quality.
Food and Beverage
8.69
Comments on breakfast service being good, but some found it below expectations.
Overall Experience
9.68
Despite some drawbacks, many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:14

Property Description

Luxurious Accommodation in London's West End

The Z Hotel Piccadilly offers compact and luxurious accommodation in the heart of London's West End. With handcrafted beds, 48-inch Samsung HD TVs, and free Sky Sports and movie channels, your comfort is our priority.

Convenient Amenities

Enjoy free WiFi, an en-suite shower room with complimentary toiletries, under-bed storage, and wall-mounted hanging space in every room. We also provide wheelchair accessible rooms for your convenience.

Delicious Dining Options

Start your day with a continental breakfast at The Z Café featuring fresh croissants, pastries, and bacon rolls. Throughout the day, indulge in a variety of salads, sandwiches, and hot savoury dishes.

Experience luxury and convenience at The Z Hotel Piccadilly - book your stay now!

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Children (under the age of 18) can stay only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 11193 reviews
Cleanliness: 8.69
Service: 9.99
Location: 10
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 9.68
R
Richard solo_traveller gb
6
Pros:

Very good location. Very friendly staff.

Cons:

The size of the rooms, far too small. No windows in the room. The aircon wasn't working, it was blowing out hot air. We were on level 5 which was the basement.

2026-06-13 via Nuitee
H
Hector Horacio couple ar
9
Hotel de excelente ubicación y atención del personal
Pros:

Excelente ubicación y atención del personal

Cons:

Muy Chica la Habitacion ,y la limpieza es cada 2 días.

2026-06-13 via Nuitee
J
Janilson de Souza couple br
5
Cons:

Sem espaço para locomoção e até mesmo, guardar as bagagens

2026-06-13 via Nuitee
D
Darren couple ie
9
Great stay and great location
Pros:

Location superb
Staff frequently and helpful

Cons:

Rooms small

2026-06-13 via Nuitee
M
moulsher solo_traveller gb
8
Pros:

Liked how accessible it all was and everything needed in our room.

Cons:

N/a

2026-06-12 via Nuitee
A
Artur solo_traveller pl
7
Pros:

Lokalizacja

Cons:

Było trochę pleśni przy oknie, na sylikoniach w łazience przy umywalce. Niektóre sprzęty były zniszczone. Widok z okna był na mór.

2026-06-12 via Nuitee
H
Haitske family_with_children nl
7
Fijne locatie, dichtbij drukte maar er niet midden in. Bed is klein, onderhoud kamer mag beter.
Pros:

Locatie was perfect. Aardige mensen. Optie tot ontbijt. Bed was klein maar prima. Water op de kamer en thee en koffie mogelijkheid.

Cons:

Schoonmaken douche. Veel kalk en schimmel in kit etc. Douchekop moet ontkalkt. We hadden een kamer geboekt met ramen, maar er was een klein rond raam wat niet open kon.

2026-06-10 via Nuitee
M
Maham extended_group ie
9
2026-06-09 via Nuitee
B
Barbara couple us
3
Nice location but that’s it, not worth it
Pros:

It was in a good location for theater and sights.

Cons:

Room was teeny tiny, air was not working well, toilet barely worked, sink was super tiny and hotel was very compact.

2026-06-09 via Nuitee
K
Kirsty solo_traveller gb
8
Cons:

Bed was very hard

2026-06-09 via Nuitee
V
Viktória couple sk
10
2026-06-09 via Nuitee
C
Calum couple gb
8
Relaxing
Pros:

The location was fantastic, the fact we got complimentary cheese and wine was a wonderful bonus and the room was comfy and clean. Perfect for our needs

Cons:

The air conditioning wasn't working and the room was very warm. The staff did give us a fan for the evening which helped though

2026-06-08 via Nuitee
D
Daniela solo_traveller ar
8
Muy bueno!
Pros:

Excelente ubicación. Muy gentil el.personal. buen desayuno...pago.. pero muy completo.

Cons:

Nos mandaron a una habitación en el subsuelo. Fue en la época de ola de calor y no funcionaba el aire acondicionado. Nos trajeron ventilador. No fue lo mismo pero lo resolvieron.

2026-06-08 via Nuitee
T
Tracy extended_group gb
10
2026-06-08 via Nuitee
N
Nicky couple gb
5
Great stay apart from the above.
Pros:

Great location and clean

Cons:

2 VERY small windows, not much light, can’t open the windows they are soo small. Air con didn’t really work. Every time had shower and dried hair, gets far too hot and feel over heated. Had to go in the corridor for air.

2026-06-08 via Nuitee
K
Karl couple gb
5
adequate for the location and price
Pros:

Location was great. happy hour drinks and was wine a nice touch

Cons:

Room size very small, glass sliding door to bathroom jambed and was very hard to open and close, bed touches 3 walls and was very hard.

2026-06-08 via Nuitee
K
Karen solo_traveller au
8
Very good
Pros:

The staff were superb
The location was great

Cons:

The tv kept going black
The air con wasnt working in the 1st room i had
The breakfast did not cater forvgluten free

2026-06-08 via Nuitee
S
Stephen couple gb
8
Overall a great place to stay for the local area.
Pros:

Great location

Cons:

Noises Road and room slightly small.

2026-06-08 via Nuitee
N
Nelly couple fr
10
Pros:

CHAMBRES PROPRE

Cons:

CHAMBRE PETITE

2026-06-08 via Nuitee
R
Reagan couple us
7
2026-06-07 via Nuitee