Regina Hotel

Hotels
7.3 (82 reviews)
Victoria Parade , Torquay , gb

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Fax/photocopying
Packed lunches
Non-smoking throughout
Evening entertainment
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly staff
Cons:
Noise issues
Dated rooms
Management attitude

Categories

Cleanliness
7.38
The hotel was noted to be clean.
Service
7.85
Staff were welcoming and friendly, but some management issues were reported.
Location
8.89
The location is exceptional with easy access to amenities.
Room Quality
6.34
Rooms were described as dated and there were issues with noise and small size.
Amenities
6.87
Basic amenities were met, though some lacked the expected comfort.
Value for Money
6.33
Guests felt some services were overpriced, like early check-in fees.
Food and Beverage
7.38
Breakfast was reported as very good, but timing was an issue.
Overall Experience
7.35
Overall experiences varied with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:51

Property Description

Harbourside Oasis with Entertainment

Enchanting Views: Regina Hotel, nestled on the Torquay harbourside, offers a picturesque setting with easy access to local shops and dining options.

Entertainment Galore: Guests can unwind in rooms equipped with modern amenities, and then head to the lounge bar for live entertainment and dancing, all while soaking in breathtaking harbour views.

Explore Nearby Attractions: With Kents Cavern and Living Coasts just a stone's throw away, and Princess Theatre within walking distance, there's no shortage of attractions to explore during your stay.

Ready to experience a perfect blend of comfort and entertainment at Regina Hotel? Book now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £20 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 82 reviews
Cleanliness: 7.38
Service: 7.85
Location: 8.89
Room Quality: 6.34
Amenities: 6.87
Value for Money: 6.33
Food and Beverage: 7.38
Overall Experience: 7.35
H
Hannah extended_group gb
6
Fine for a short overnight stop.
Pros:

Friendly staff and perfect location for coast path walking.

Cons:

It did what we needed, a nice warm room for the night. Nothing particularly special, definitely cater to a particular demographic. Breakfast ok, not cooked fresh.

2026-03-15 via Nuitee
C
Chihiro couple jp
8
Very good. If I have a chance again, I would like to stay here again.
Pros:

The crew was well-trained. Though what they served for breakfast was a bit different from those served at 5 star hotels, the breakfast crew was very good, but received no tips. I am really sorry for them.

Cons:

The building was old and probably extended some times. As a result, a little difficult to know how to evacuate in case of emergency. By the way, this is the place where Elizabeth Barrett Browning used to live for three years. It was a little comfort to me.

2026-03-12 via Nuitee
K
Kate couple gb
9
Pros:

The room was clean and comfortable. Check in was easy thanks to the great staff. We had everything we needed for a great stay.

2026-02-28 via Nuitee
C
Clive family_with_children gb
7
2025-11-09 via Nuitee
J
John solo_traveller gb
6
Pros:

It was clean and very well located

Cons:

Unfortunately this is a Hotel that caters to Seniors, some of whom decided from 3.30am for the next couple of hours to have loud conversations and visit each in a Hotel which has poor sound proofing. That and the noisy plumbing made for a disturbed night's sleep. I'm not sure what a Hotel can do about inconsiderate guests.
Check in time was 4 pm but for an extra £10 I could check in at 1 pm. Before the Pandemic check in times were 2 pm. Now I am nickel and dimed so I can spend an extra 3 hours in a room with a view of the bins.

2025-10-30 via Nuitee
J
Jonathan solo_traveller gb
6
2025-10-26 via Nuitee
S
Shelley family_with_children gb
8
Pros:

Very clean

Cons:

Lots of steps up and down. Bed too hard

2025-09-30 via Nuitee
J
Jones couple gb
8
Pros:

The staff were welcoming

Cons:

Breakfast is 8-9 but on Sunday the tables were all cleared by 8.30 and I felt I couldn't stay to enjoy my breakfast. Rooms are very dated and damp. We kept hitting our heads on the lamps above the headboard.

2025-09-29 via Nuitee
A
Anne couple gb
8
Very good better than expected
Pros:

Breakfast very good. Staff exceptional. No more

Cons:

View from room

2025-09-11 via Nuitee
K
Karen couple gb
7
Pros:

Good base

Cons:

No parking

2025-08-26 via Nuitee
M
Mike couple gb
8
2025-08-14 via Nuitee
K
Kate couple gb
5
We love the hotel, location and restaurant staff but management could do with going on a ‘people handling’ course
Pros:

Great location, convenient car park directly opposite. Breakfast was very nice and plentiful. Restaurant staff very helpful / friendly.

Cons:

We booked a sea view room just a couple of days before our stay. There was scaffolding up for roof repairs, which we understand needed to be done but we should have been told when we booked as it took away most of our view. They were ready for complaints as they had a stack of preprinted partial refund forms at reception!

The power kept cutting out in our room and could not be fixed straight away so we were moved to a triple bed room with an awful view. The manager was abrupt and very matter of fact, not at all sympathetic. We raised a complaint with Alfa Travel regarding his attitude and general lack of interest. They seemed to just send the complaint to the hotel manager who disputed all of our points. He said things to my husband that he later denied in the complaint response.

2025-08-13 via Nuitee
L
lorraine couple gb
5
Pros:

Nice and near to marina.

Cons:

All geared up for coach holiday people , we didn't have the welcome expected or a goodbye hope you enjoyed your stay , very disappointing but now we know its a coach holiday hotel ...will steer clear and use a friendly hotel nearby.

2025-07-31 via Nuitee
I
Ian extended_group gb
8
Within easy reach of amenities I was interested in and good value considering the location and service
Pros:

Location

Cons:

Bit like a maze lots of corridors

2025-07-21 via Nuitee
J
John solo traveller gb
7
Nice hotel, good location, great staff. Booked the Regina as I’m walking the SWCP
Pros:

Room rate included breakfast but I needed to be up and away earlier than 08.00 so no time to have it

Cons:

Room was very small

2025-07-15 via Nuitee
C
Carl solo_traveller gb
7
2025-07-15 via Nuitee
C
Ceri solo traveller gb
8
Perfect location on the marina
Pros:

Location is exceptional, close to the vibrant restaurants, bars, etc, right on the marina but easily walkable to the shops and beaches and with a parking lot close by. Staff are friendly and accommodating. Shower had plenty of power, something you don't always get in older hotels. Had both restaurant and bar on site too

Cons:

Booking.com somehow overbooked the double rooms so I ended up with a twin single after specifically bypassing the option to go for the cheapest option and choosing a small double so I didn't have a single bed as I tend to move around a lot in my sleep. The hotel staff were very apologetic and screwed the two singles together but still with two single mattresses and two sets of single bedding. Decor a bit olde worlde/dated

2025-07-13 via Nuitee
T
Tony young couple gb
6
Enough for a wkend
Pros:

Great location, clean and tidy

Cons:

Complicated building way too many stairs , room need updating

2025-06-23 via Nuitee
M
Marsh young couple gb
10
Exceptional
Pros:

Great staff

Cons:

Nothing

2025-05-18 via Nuitee
R
Rob young couple gb
8
Very good
2025-04-20 via Nuitee