Orange Tree

Hotels
•
Young & Co.’s Brewery
8.9 (608 reviews)
45 Kew Road , Richmond upon Thames , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Non-smoking throughout
Kid meals
Outdoor furniture
Pet bowls
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Delicious food
Comfortable rooms
Cons:
In need of new roller blinds
Noise from the pub when it closes

Categories

Cleanliness
9.04
Rooms and common areas were spotless, indicating a high standard of cleanliness.
Service
9.51
Staff were super helpful and attentive, providing exceptional service throughout the stay.
Location
9.05
Central location with easy access to Kew and central London, making it ideal for both business and leisure.
Room Quality
8.5
Rooms were well-appointed and larger than expected, with comfortable beds for a good night's sleep.
Amenities
8.53
Convenience of having a pub below and a variety of dining options nearby.
Value for Money
8.49
Excellent value given the quality of service and amenities provided for the rate.
Food and Beverage
9.04
Breakfast and dinner were delicious with a varied menu; one of the best experiences in a hotel.
Overall Experience
9.01
Guests expressed a strong desire to return, reflecting a highly positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:58

Property Description

Modern En Suite Rooms
The Orange Tree offers stylish en suite rooms with modern amenities, including a flat-screen TV, iPod docking station, and a work desk, ensuring a comfortable stay for all guests.

Lively Gastropub Experience
Experience the vibrant atmosphere of The Orange Tree's gastropub, serving a selection of cask ales, specialty beers, and classic pub food. Enjoy a taste of local flavors without having to leave the hotel.

Convenient Location
Situated in a leafy suburb of London, The Orange Tree provides easy access to Twickenham Stadium, the city centre, and popular attractions like Kew Gardens. With excellent transport links nearby, exploring the city is a breeze.

Book your stay at The Orange Tree now for a memorable boutique hotel experience in London!

Important information:

Please note that there is no elevator at this 3-floor property.

Please note that the property no longer accepts cash payments.

Please be advised we are refurbishing our bedrooms from the 1st August 2022 – 1st September 2022, there may be some minor distribution if you are staying with us during this time.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 608 reviews
Cleanliness: 9.04
Service: 9.51
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 9.01
B
Bolts • couple • us
10
2026-04-11 • via Nuitee
B
beardy1990 • solo_traveller • gb
7
2026-04-11 • via Nuitee
C
Catherine • solo_traveller • gb
9
Friendly, comfortable, convenient, and good value.
Pros:

Clean, comfortable and great location.
The barman (JJ, I think) was very welcoming and helpful on arrival, and Ethan was great in the morning - thank you.

Cons:

Some traffic noise but not a big issue

2026-04-07 • via Nuitee
K
Karen • couple • gb
8
Enjoyed it
Pros:

Location was great nice pub

Cons:

Room was quite small planes noisy in the morning

2026-04-07 • via Nuitee
K
Kevin • couple • gb
9
Pros:

Very Friendly staff

2026-04-06 • via Nuitee
S
Sarah • couple • gb
10
Throughly enjoyable
Pros:

Full of character and great location

2026-04-04 • via Nuitee
J
julie • couple • gb
10
just perfect
Pros:

the room, staff and food was excellent from start to finish

Cons:

we liked everything

2026-04-02 • via Nuitee
D
Daniela • couple • it
8
Soggiorno molto piacevole in un ambiente caratteristico
Pros:

L'edificio, la camera e il pub sotto

Cons:

Nulla di spiacevole

2026-03-30 • via Nuitee
E
Emily • solo_traveller • gb
10
2026-03-29 • via Nuitee
S
Stuart • couple • ae
7
On the whole, great. Don’t be flippant when things are wrong.
Pros:

Location, excellent breakfast

Cons:

No hot water the morning we left.
Managers response, oh really? Yes, the waitress passed on our & other rooms complaints to you when I was there!
Yeah, but I’ve turned it on now.
Well that’s a bit late. And I was very courteous about the issue & wasn’t the end of the world for us.
But your flippant attitude & failure to apologise was unexceptable!
You were lovely when all was well but the true character comes out when things aren’t right, which is inevitable at some stage

2026-03-27 • via Nuitee
C
Caroline • couple • fr
10
2026-03-23 • via Nuitee
E
Emma Jayne • couple • gb
9
Boutique hotel in fabulous location
Pros:

Location was amazing

Cons:

Stairs

2026-03-22 • via Nuitee
N
Neil • solo_traveller • gb
9
2026-03-21 • via Nuitee
S
Simona • solo_traveller • it
8
Un Pub Hotel, con stanze curate e posizione strategica a Richmond
Pros:

La stanza, non molto grande, ma molto curata, pulita, con la radio Tivoli e la macchina Nespresso.

Cons:

Forse la colazione potrebbe, quella basica inclusa, potrebbe essere più ricercata e salutare. Per esempio mancava lo yogurt bianco ed erano solo alla frutta con zucchero. O mancava del pane integrale. Quindi ho ordinato quella a la carte.

2026-03-18 • via Nuitee
S
Stollery • solo_traveller • gb
10
Lovely place friendly staff, good food and good Wi-Fi
Pros:

Love this property and it’s really beautifully decorated. It’s very welcoming and it’s a good location for my office in London. It’s also a good value

2026-03-16 • via Nuitee
R
Rosalind • solo_traveller • gb
9
2026-03-15 • via Nuitee
V
Veronica • couple • gb
8
A well equipped hotel with spacious rooms in a great central location.
Pros:

Good location in the town centre very close to the railway station which is convenient for travellers arriving by rail.

As with the previous Youngs pubhotel we had stayed at, the rooms were very well equipped, and here they were spacious, mine in particular was almost a suite with a sofa area around a coffee table and window seats as well as a desk and hot drink making area with a a Nespresso coffee machine. It was almost a pity that we did not spend more time in the room.

We did not eat dinner here this time, but have done so previously and food and service was good. Breakfast was included and was of good quality, and we were given a bit of extra time to finish breakfast before retrieving our luggage from the room, which took us beyond the official checkout-the extra time was appreciated.

Cons:

Due to the location above a busy bar in the town centre there was some noise until around midnight when the pub and surrounding establishments closed, but it didn't really bother us too much.
Bacon in the breakfast was a little too crisp.

2026-03-11 • via Nuitee
P
pmwhittaker • Couples • Manchester, Greater Manchester, England
10
Enjoyable 2 night stay
Pros:

We stayed for 2 nights and had a very enjoyable stay. We received a warm welcome and all staff were efficient displaying a comfortable level of friendliness. The room we had was delightful, spacious and spotlessly clean.
We would defiantly stay again next time we are in the area.

2026-03-06 • via Tripadvisor
L
Louise • family_with_children • gb
10
Great little hotel! Would definitely recommend.
Pros:

Great location for Old Deer Park. Great bed

Cons:

N/a

2026-03-05 • via Nuitee
P
Paul • couple • gb
9
2026-03-04 • via Nuitee