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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Non-smoking throughout
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Kid meals
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Outdoor furniture
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Delivered food - securely covered
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Mobile app for room service
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Free wired internet
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Internet access
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Housekeeping on request
Review Highlights
Categories
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Property Description
Modern En Suite Rooms
The Orange Tree offers stylish en suite rooms with modern amenities, including a flat-screen TV, iPod docking station, and a work desk, ensuring a comfortable stay for all guests.
Lively Gastropub Experience
Experience the vibrant atmosphere of The Orange Tree's gastropub, serving a selection of cask ales, specialty beers, and classic pub food. Enjoy a taste of local flavors without having to leave the hotel.
Convenient Location
Situated in a leafy suburb of London, The Orange Tree provides easy access to Twickenham Stadium, the city centre, and popular attractions like Kew Gardens. With excellent transport links nearby, exploring the city is a breeze.
Book your stay at The Orange Tree now for a memorable boutique hotel experience in London!
Please note that there is no elevator at this 3-floor property.
Please note that the property no longer accepts cash payments.
Please be advised we are refurbishing our bedrooms from the 1st August 2022 – 1st September 2022, there may be some minor distribution if you are staying with us during this time.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Comfortable room and clean bathroom. Room had everything we needed and was well laid out. Very pleasant staff who were very helpful.
Breakfast was a bit variable and while nice it would have been good to have slightly more fruit and plain yoghurt.
The room was very nice
The lady at the desk kept us waiting and then took a very long time to check us in, as she was unfamiliar with the system. After about 30+ minutes of her trying to check us in / check the room was ready we asked if we could just leave our bags and come back later as we were only there for the afternoon. I felt that her response to this was unwarranted and a little rude especially considering the cost of the booking.
Location and cleanses
Nothing
The location. The building is lovely and all the staff were very friendly and accommodating.
We stayed for a night and the room was very comfortable. The only slight issue was the noise from the air con. We were in room 7. But overall very comfortable and the products in the room were lovely.
The breakfast was fantastic. Would highly recommend
Friendly staff, good breakfast
The room was beautifully decorated, and the breakfast was outstanding!
Rooms were spacious and clean. Nice pub. Beer garden out front.
Thin walls can hear everything next door are saying. Loud music from below till midnight. Lady on check in didn’t really know how to work the check in system. Hotel tried to charge extra the morning of but when we rang up they honoured orginal price. Toilet sometimes flushes sometimes doesn’t. Theatre getting done up so work starts outside at 7am.
The room was really good! I really appreciate the Nespresso coffee machine and breakfast. But by far the best part is to have a pub behind!!
Great experience. Welcoming, friendly and helpful staff. Excellent location. Comfy room. Quality breakfast. Best stay I have had for years :)
To be honest I can’t think about anything.
The staff were extra friendly and helpful and we enjoyed our stay. Perfectly located being just across the road from Richmond station.
At breakfast, it was a little annoying having the TV really loud and music playing in the background, perhaps use sub titles on the TV to make breakfast a little more relaxing, but I recognise that's being really picky!
That aside, we would not hesitate to recommend.
I am a keen returning guest. The rooms are all exquisite and super clean. The staff are very friendly and professional.
Room 11 - in the turret and absolutely perfect
64 stairs up to room 11.
First time staying at The Orange Tree in Richmond. Absolutely great stay. Staff (particularly Ethan) were extremely helpful and engaging. Great value for money. The room was spotlessly clean, very quiet and the bed was really, really comfortable. Breakfast was superb. I’d recommend the French Toast! Good pub atmosphere in the main bar/lounge. Only 2 mins from Richmond train station and, for those going to Richmond Theatre, it’s only about 4 mins walk; so great spot. If you’re planning to stay in Richmond, the Orange Tree is our recommendation to you
Clean, comfortable and great location.
The barman (JJ, I think) was very welcoming and helpful on arrival, and Ethan was great in the morning - thank you.
Some traffic noise but not a big issue
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