Orange Tree

Hotels
•
Young & Co.’s Brewery
8.9 (596 reviews)
45 Kew Road , Richmond upon Thames , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Non-smoking throughout
Kid meals
Outdoor furniture
Pet bowls
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Delicious food
Comfortable rooms
Cons:
In need of new roller blinds
Noise from the pub when it closes

Categories

Cleanliness
9.04
Rooms and common areas were spotless, indicating a high standard of cleanliness.
Service
9.51
Staff were super helpful and attentive, providing exceptional service throughout the stay.
Location
9.05
Central location with easy access to Kew and central London, making it ideal for both business and leisure.
Room Quality
8.5
Rooms were well-appointed and larger than expected, with comfortable beds for a good night's sleep.
Amenities
8.53
Convenience of having a pub below and a variety of dining options nearby.
Value for Money
8.49
Excellent value given the quality of service and amenities provided for the rate.
Food and Beverage
9.04
Breakfast and dinner were delicious with a varied menu; one of the best experiences in a hotel.
Overall Experience
9.01
Guests expressed a strong desire to return, reflecting a highly positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:58

Property Description

Modern En Suite Rooms
The Orange Tree offers stylish en suite rooms with modern amenities, including a flat-screen TV, iPod docking station, and a work desk, ensuring a comfortable stay for all guests.

Lively Gastropub Experience
Experience the vibrant atmosphere of The Orange Tree's gastropub, serving a selection of cask ales, specialty beers, and classic pub food. Enjoy a taste of local flavors without having to leave the hotel.

Convenient Location
Situated in a leafy suburb of London, The Orange Tree provides easy access to Twickenham Stadium, the city centre, and popular attractions like Kew Gardens. With excellent transport links nearby, exploring the city is a breeze.

Book your stay at The Orange Tree now for a memorable boutique hotel experience in London!

Important information:

Please note that there is no elevator at this 3-floor property.

Please note that the property no longer accepts cash payments.

Please be advised we are refurbishing our bedrooms from the 1st August 2022 – 1st September 2022, there may be some minor distribution if you are staying with us during this time.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 596 reviews
Cleanliness: 9.04
Service: 9.51
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 9.01
N
Neil • solo_traveller • gb
9
2026-03-21 • via Nuitee
S
Simona • solo_traveller • it
8
Un Pub Hotel, con stanze curate e posizione strategica a Richmond
Pros:

La stanza, non molto grande, ma molto curata, pulita, con la radio Tivoli e la macchina Nespresso.

Cons:

Forse la colazione potrebbe, quella basica inclusa, potrebbe essere più ricercata e salutare. Per esempio mancava lo yogurt bianco ed erano solo alla frutta con zucchero. O mancava del pane integrale. Quindi ho ordinato quella a la carte.

2026-03-18 • via Nuitee
S
Stollery • solo_traveller • gb
10
Lovely place friendly staff, good food and good Wi-Fi
Pros:

Love this property and it’s really beautifully decorated. It’s very welcoming and it’s a good location for my office in London. It’s also a good value

2026-03-16 • via Nuitee
R
Rosalind • solo_traveller • gb
9
2026-03-15 • via Nuitee
V
Veronica • couple • gb
8
A well equipped hotel with spacious rooms in a great central location.
Pros:

Good location in the town centre very close to the railway station which is convenient for travellers arriving by rail.

As with the previous Youngs pubhotel we had stayed at, the rooms were very well equipped, and here they were spacious, mine in particular was almost a suite with a sofa area around a coffee table and window seats as well as a desk and hot drink making area with a a Nespresso coffee machine. It was almost a pity that we did not spend more time in the room.

We did not eat dinner here this time, but have done so previously and food and service was good. Breakfast was included and was of good quality, and we were given a bit of extra time to finish breakfast before retrieving our luggage from the room, which took us beyond the official checkout-the extra time was appreciated.

Cons:

Due to the location above a busy bar in the town centre there was some noise until around midnight when the pub and surrounding establishments closed, but it didn't really bother us too much.
Bacon in the breakfast was a little too crisp.

2026-03-11 • via Nuitee
P
pmwhittaker • Couples • Manchester, Greater Manchester, England
10
Enjoyable 2 night stay
Pros:

We stayed for 2 nights and had a very enjoyable stay. We received a warm welcome and all staff were efficient displaying a comfortable level of friendliness. The room we had was delightful, spacious and spotlessly clean.
We would defiantly stay again next time we are in the area.

2026-03-06 • via Tripadvisor
L
Louise • family_with_children • gb
10
Great little hotel! Would definitely recommend.
Pros:

Great location for Old Deer Park. Great bed

Cons:

N/a

2026-03-05 • via Nuitee
P
Paul • couple • gb
9
2026-03-04 • via Nuitee
L
Lou19761983 • Family
10
Lovely hotel
Pros:

Great little hotel. Would definitely stay again. Fabulous comfy bed and delicious breakfast. Friendly staff.

2026-03-02 • via Tripadvisor
M
Michele • couple • gb
10
Pros:

The location the staff super efficient

Cons:

N/a

2026-02-28 • via Nuitee
A
Amanda • solo_traveller • gb
10
Pros:

The staff were outstanding. So helpful and friendly.

2026-02-25 • via Nuitee
A
ALICK • couple • gb
8
2026-02-24 • via Nuitee
R
Russell • solo_traveller • gb
8
2026-02-22 • via Nuitee
R
rmS2477LY • Couples
10
Great hotel - a must!
Pros:

Super little hotel. Stayed there several times and is now our 'go to' hotel, whether we're staying around Richmond or if we are busy in central London. It is so well situated - just a stone's throw from Richmond station with excellent links into London (or towards Windsor, etc).

We had a fantastic twin room on the first floor, spacious, clean and fresh with all the amenities one needs and honesty bar. This room had a walk in shower which was preferable for us (we have had rooms with a bath, equally nice). Bathroom was spotless with good, full sized bottles of toiletries and nice, good sized bath towels!

Though the hotel is over the pub, you can't really hear pub noises and it's no bother.

All the staff are excellent - very welcoming, super helpful and friendly and very accommodating. A pleasure to deal with.

We always enjoy our stays there and look forward to the next one in the not too distant future.

Thank you to all at the Orange Tree

2026-02-19 • via Tripadvisor
M
Martin • solo_traveller • gb
1
2026-02-11 • via Nuitee
S
STEVE • solo_traveller • gb
8
2026-02-11 • via Nuitee
F
Fisher • couple • gb
10
2026-02-11 • via Nuitee
J
Jacqueline • couple • gb
10
Fun fun fun
Pros:

Everything great location excellent staff

2026-02-09 • via Nuitee
A
alexandra alice • solo_traveller • gb
9
very good experience, high contender for future stays in the area.
Pros:

everything that ine can ask for , close to the train, generous rooms, fun location…

Cons:

Our room faced the street and the noise of the street was tolerable but not enjoyable. Not sure how is in summer when is the garden underneath more frequented.

2026-01-30 • via Nuitee
L
Lee • couple • ca
9
2026-01-28 • via Nuitee