The Dolphin Hotel Exmouth

It was great!

Nothing

No self serve continental option, everything was pre-ordered, including fruit, fruit juice. Whilst we totally see the benefits of
pre-ordering hot food, in our opinion, cereal, pastries, yogurt & fruit should be self service, to allow more choice and less handling of food by members of staff. One big let down for us was the dated bathroom, which was looking very tired, the shower was very old and actually broke down when I was having a shower, meaning we had to use the shower facilities in a neighbouring, vacant bedroom. Whilst the room was modern, spacious we’ll decorated and comfortable, the bathroom was lagging behind. However, the staff dealt with the issue and quick organised use of the alternative facilities.
Also, unfortunately our sleep was disrupted at 4am with a fire alarm going off for about 10 minutes before being deactivated.

Our bedroom (room 1) was noisy - during the night we could hear almost everything from the adjacent room toilet (which was effectively a rectangular box built into our room) from light switching on to flushing. Clearly this had minimal sound proofing at best. Unfortunately the guest staying in the next room had to use the toilet four times during the night, and each time we were woken.
The fire alarm went off at 5.30 am for no reason. I spoke to a member of staff when this happened, but no apology or explanation for this was made at any time.
We got a really appalling nights sleep and this should be the first consideration for guests.
Breakfast was basic at best, no atmosphere, cereals presented to us in a bowl so no chance of portion control, one slice of toast each, cooked breakfast adequate, no self-service of anything - a bit like being at school.

A bit noisy at times.

A few more hangers would have been useful. Nowhere to put lotions and potions, toothbrush, paste etc. no where to put towels after shower.

I much prefer a breakfast buffet and would prefer not to have to decide the day before what I want. That said breakfast was freshly cooked for us.

We didn't like having to order breakfast the night before, as you don't know what you will feel like eating in the morning.
Would of liked more hanging space mabe a wardrobe.
Shower was under pressure & mounted on the wrong wall for the cubicle as you don't get the spray on the length only the width of the cubicle.
Seems a bit of a waste of a generously sized cubicle.
Cushions on the bed look pretty but where do you put them when not on the bed & they took up so much bedroom space.
Also seemed strange having what seemed like a dressing table in the bathroom, where you cannot plug electrics in to dry or straighten your hair etc.

The room and bathroom were both very small and up two exceedingly long and steep flights of stairs. The nature of Victorian villa's.
Breakfasts were plentiful but basic and not using the best quality products. E.g. pain au Chocolat in individual plastic packets.

Nothing

Pillow gave crick in neck and couldn't get signal for BBC on tv

Shower didn’t work properly