Grand Villa Heights

Hotels
8 (1623 reviews)
Raven Hall Road , Ravenscar , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful views
Cons:
Noisy rooms
Overpriced meals
Rooms need refurbishment

Categories

Cleanliness
7.5
Some rooms were described as needing refurbishment.
Service
8.5
Many reviewers noted friendly and efficient staff.
Location
9
Beautiful and exceptional views, great location overall.
Room Quality
7.5
Issues noted with room expectations not matching what was advertised.
Amenities
8
General amenities were satisfactory, dog-friendly aspect appreciated.
Value for Money
7.5
Some meals considered overpriced compared to quality.
Food and Beverage
8
Mixed reviews; some meals delicious while others did not meet expectations.
Overall Experience
8
Overall pleasant experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:59

Property Description

Scenic Cliff-Top Retreat
Nestled on the cliff at Ravenscar with stunning views of Robin Hood's Bay, Raven Hall Hotel offers a picturesque escape in the North York Moors.

Gourmet Dining and Leisure Activities
Indulge in exquisite dining at the Panorama Restaurant boasting breathtaking views, or unwind by the cozy log fire. Take advantage of the indoor pool, sauna, and various outdoor activities like croquet and tennis.

Elegant Rooms and Award-Winning Service
With 52 well-appointed bedrooms, including premier rooms for special occasions, guests can expect comfort and convenience. Recognized with prestigious awards, Raven Hall Hotel ensures a memorable stay.

Experience the charm of Raven Hall Hotel - book your stay now for a delightful getaway!

Important information:

Please note that the hotel does not accept American Express cards as a guarantee or payment for the reservation.

Bookings made with an American Express card will not be honored.

There is a elevator that goes as far as the 2nd floor. There is a short flight of stairs to all 3rd floor rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8
Based on 1623 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8
S
Stuart couple gb
10
Happy to return
Pros:

Was an amazing place, staff were friendly and the food was tremendous.

Cons:

Nothing

2026-09-10 via Nuitee
R
rebecca couple gb
4
2026-09-09 via Nuitee
T
Tracey couple gb
1
Disappointed with the room
Pros:

Location was brilliant, breakfast was okay, it wasn't very hot

Cons:

We paid £279 for a one night stay the bedding was clean, room was very dated and basic, stains on carpets and hole in the wall, really needed up grading for the amount we paid, the best bit was the view from the room

2026-09-09 via Nuitee
P
Paul couple gb
8
Lovely stay in a special location, shame we could not enjoy the grounds.
Pros:

Beautiful view from the room. Ground floor areas are very stylish. Such friendly staff.

Cons:

So disappointed that we could not go into any of the grounds, this was a feature we were looking forward to, and the main reason we chose to book. Apparently grounds are not accessible to non wedding guest, and we were told they had had a wedding on for 34 consecutive days, this is so unfair to residents looking for a relaxing stay and to enjoy the amazing views. Paying nearly £250.00 for the night was so overpriced for this important reason, not even many areas you could sit inside and relax with friends if you wasn’t at the wedding. The price for the room was also overpriced, apart from the view, it needed a lot of tlc.

2026-09-08 via Nuitee
I
Iain solo_traveller gb
8
2026-09-03 via Nuitee
K
Kerry couple gb
5
Disapointed considering the cost
Pros:

The main let down was the quality of food in the restaraunt. The prices are way to high for the standard. The breakfast was cold and hardly anything available. Not what u expected when paying 286 for one night

Cons:

The food was terrible and way to expensive

2026-09-02 via Nuitee
K
Kathryn solo_traveller gb
6
2026-08-29 via Nuitee
M
Mark I'Anson couple gb
1
Please don't go....awful...
Pros:

it's on a hill...stunning views....

Cons:

Despite paying £294.000 for our stay, there isn’t enough seating in the venue, we were forced to sit on pallets for our evening, the building clearly isn’t finished. Building work and unfinished parts all over. Poorly competed decor, scruffy carpets and not what I’d expected for my hard earned £294.00

The youngsters may find this “trendy’ but, at 60 years old, pallets are just scrap wood, nailed together…they are not luxury seating for a whole evening.

Yet, glancing over these areas, a shouting match ensued by what I can only call, a PTSD incident at reception when trying to check out of the place. We were shouted out so much that we feared for our safety…a full on slanging match because we wanted to check out and pay.

Having contacted the General Manager, he explained that he’d “told the chap off”…(but, couldn’t go into detail).

The venue has our £294.00 for a truly horrific stay…the venue is sub standard, poorly decorated, pallets for seating, unfinished and the staff will bawl you out, if you try to check out 20mins earlier than they want you to so much so, that you’ll fear for your safety.

A venue charging £294.00 per evening would suggest quality, luxury, a personal touch, that little extra yet, bags carried to our room, a modern door locking system, attentive staff…we failed to see any of this.

In fact, the exact opposite, admitted by the General Manager, in an email.

This venue is a Travelodge on a hill.

2026-08-26 via Nuitee
D
Demi couple gb
7
2026-08-26 via Nuitee
A
Anita couple gb
8
A fantastic location with amazing views!
Pros:

Great location.

Cons:

The hotel is obviously a fantastic wedding venue and this seems to be the main focus.

2026-08-24 via Nuitee
T
Tim couple gb
8
2026-08-24 via Nuitee
L
Lukas couple at
10
Pros:

The team goes above and beyond for guests, every staff member here is so courteous and helpful making our stay truly enjoyable. Wonderful location.

2026-08-23 via Nuitee
L
Lauren couple gb
10
2026-08-22 via Nuitee
J
Joshua couple gb
6
Cons:

Dated and overpriced

2026-08-22 via Nuitee
S
Semyon couple gb
9
Picturesque escape from city life
Pros:

Great location for the views and nature (seals spotted on the shore below!), nice comfortable room, surprisingly good food (which is important when there’s not much else around).

2026-08-21 via Nuitee
J
Jose solo_traveller gb
4
2026-08-20 via Nuitee
A
Abbi solo_traveller gb
8
Wedding guest stay
Pros:

Stayed as a wedding guest and was cheaper to book through booking.com. Venue is in a beautiful location. Half the rooms seem to be renovated and half not but whole hotel is clean and tidy

Cons:

The toast situation at breakfast was jokes in all honesty. It’s all help yourself except toast and it took 45 minutes to bring 2 slices between 4 people!? Just put toasters out for us to do ourselves like every where else?

2026-08-19 via Nuitee
M
Megan couple gb
7
2026-08-16 via Nuitee
H
hazel solo_traveller gb
9
2026-08-14 via Nuitee
A
Angela solo_traveller gb
6
Recent stay
Pros:

Staff, especially in the bar area, were very attentive
Enjoyed the wine and choice at breakfast

The room

was basic but very clean

Cons:

The room was passable, for what we paid, clean but basic. TV had no signal, and pillows need to be replaced.

Its a shame as we were unfortunately served food that was bland and cold, the staff at the restaurant couldn't apologise enough but can only assume the chefs were overstretched with the wedding and basically just warmed it up. Wasn't great! I would just warn that the business model here is weddings first.

2026-08-13 via Nuitee