Grand Villa Heights

Hotels
8 (1527 reviews)
Raven Hall Road , Ravenscar , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful views
Cons:
Noisy rooms
Overpriced meals
Rooms need refurbishment

Categories

Cleanliness
7.5
Some rooms were described as needing refurbishment.
Service
8.5
Many reviewers noted friendly and efficient staff.
Location
9
Beautiful and exceptional views, great location overall.
Room Quality
7.5
Issues noted with room expectations not matching what was advertised.
Amenities
8
General amenities were satisfactory, dog-friendly aspect appreciated.
Value for Money
7.5
Some meals considered overpriced compared to quality.
Food and Beverage
8
Mixed reviews; some meals delicious while others did not meet expectations.
Overall Experience
8
Overall pleasant experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:59

Property Description

Scenic Cliff-Top Retreat
Nestled on the cliff at Ravenscar with stunning views of Robin Hood's Bay, Raven Hall Hotel offers a picturesque escape in the North York Moors.

Gourmet Dining and Leisure Activities
Indulge in exquisite dining at the Panorama Restaurant boasting breathtaking views, or unwind by the cozy log fire. Take advantage of the indoor pool, sauna, and various outdoor activities like croquet and tennis.

Elegant Rooms and Award-Winning Service
With 52 well-appointed bedrooms, including premier rooms for special occasions, guests can expect comfort and convenience. Recognized with prestigious awards, Raven Hall Hotel ensures a memorable stay.

Experience the charm of Raven Hall Hotel - book your stay now for a delightful getaway!

Important information:

Please note that the hotel does not accept American Express cards as a guarantee or payment for the reservation.

Bookings made with an American Express card will not be honored.

There is a elevator that goes as far as the 2nd floor. There is a short flight of stairs to all 3rd floor rooms.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for £18 per person per night when using an existing bed.
    Children from 3 years old to 14 years old stay for £18 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1527 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8
S
Sarah family_with_children gb
7
2026-03-07 via Nuitee
M
Marcus solo_traveller gb
8
2026-03-02 via Nuitee
J
John couple gb
6
2026-02-28 via Nuitee
J
Julie solo_traveller gb
5
2026-02-26 via Nuitee
P
Peggy Series solo_traveller gb
10
A beautiful stop on the Cleveland way.
Pros:

Beautiful spot, amazing room, spacious and comfortable with incredible views on the sunrise. The staff was very friendly to me and my dog. Great breakfast too. I really enjoyed my stay.

2026-02-22 via Nuitee
R
Robert solo_traveller gb
3
Pros:

Not a lot

Cons:

Room was very cold. Food average. Staff too laid back

2026-02-10 via Nuitee
D
DAVID solo_traveller gb
7
Would stay here again
Pros:

Location

Cons:

Bar prices are steep

2026-01-27 via Nuitee
J
John couple gb
8
2026-01-24 via Nuitee
P
Patricia family_with_children gb
7
Pros:

Brilliant location, very good helpful and cheerful staff, good breakfast and dinner. Nicely re-decorated dining areas, seating, foyer etc

Cons:

However, some of the decor most definitely needs to be updated - our room was verging on shabby: old fashioned wallpaper and carpets and a bathroom which needs to be replaced. Also, bedside lights too far above your head to reach, very irritating! Very oddly painted hallways upstairs, violent terracotta and sickly green in dim lighting...

2026-01-23 via Nuitee
G
graham couple gb
7
A fantastic location for a get away from it all
Pros:

Location was fantastic and the grounds were fantastic with exceptional views of the coastline, the restaurant and bar has a theme and had a nice atmosphere- the staff were attentive to your needs, evening meal was good and the breakfast buffet was good quality with plenty of choice

Cons:

The room had a strange 2 door entry system and both doors were open when we entered the room, the room also had an adjoining door to another room and the door on our side was unlocked, the decor had one colour from floor to ceiling which wasn’t good decor considering size of room. The bathroom was adequate and in need of some upgrade, On a positive note the shower was powerful with very hot water. Room fittings need an upgrade as well with a need for stronger lighting due to high ceilings. The communal areas in the lobby and the lounge rooms off to the side were well decorated and very cosy

2026-01-20 via Nuitee
S
Simon couple gb
8
Beautiful location very comfortable room, staff were very helpful would stay again.
Pros:

The location and surroundings

Cons:

A little bit over priced for drinks

2026-01-20 via Nuitee
G
Gareth couple gb
10
2026-01-20 via Nuitee
F
Felicity couple gb
8
We really enjoyed our stay and would definitely consider staying again
Pros:

Beatutiful hotel, lovely food, friendly staff and the location is stunning with wide ranging views across Robin Hoods Bay

Cons:

Our room was qute cold when we arrived and took a while to warm up. It was a very windy day and as an old building the reception area was very cold too. Probably not something that could be helped.

2026-01-20 via Nuitee
P
Phill couple gb
9
2026-01-20 via Nuitee
S
Steve and Justine couple au
10
Lovely stay
Pros:

Location and comfort .. original building features very lovely.

2026-01-19 via Nuitee
A
Andrew solo_traveller gb
8
Pleasant stay in a beautiful part of the country.
Pros:

From the moment I arrived the staff were friendly and helpful. I stopped here while walking on the coast. The room was nice and clean,good food and Very nice breakfast. I would definitely stop here again.

2026-01-19 via Nuitee
N
Nicole couple gb
9
Wonderful location with spectacular views
Pros:

Wonderful location
Great staff
Nice room with great shower

Cons:

Breakfast items were kept warm using a steamer which meant fried items went soggy. Would have preferred fried or poached eggs available

2026-01-19 via Nuitee
J
Jacqui couple gb
10
Stunning location, tastefully decorated, comfortable rooms and incredible staff.
Pros:

This hotel is at the end of a 40mile endurance walk and after we completed this walk in one go we decided to treat ourselves with a stay here.
First of all, the short walk up the well kept drive and into the lovely reception area was such a welcome sight and from then on every single member of staff made us feel incredibly welcome. I don’t think I’ve ever stayed anywhere where the staff are so friendly and helpful - it’s like they’re all one big family who are determined to create a wonderful hotel experience.
The lovely lady at reception checked us in and even reserved us a table for our evening meal.
Our room was spacious, a perfect temperature and clean - a slight over sight of no toiletries but that was rightened instantly with a sincere apology.
Move on to the restaurant and our evening meal. We loved the restaurant and the staff were, once again, incredibly helpful, polite and friendly. The food was utterly perfect: tasty, well presented and the perfect portion size. I’d also add that breakfast was equally good too.
All in all, a great stay which was enhanced by every single member of staff.

Cons:

Maybe a little overpriced

2026-01-19 via Nuitee
L
Lydia couple gb
8
Very expensive for food and drinks
Pros:

Nice views from the garden

Cons:

It has lost its charm it is to modern now and the name does not suit the surrounding area

2026-01-19 via Nuitee
R
Rachel family_with_children gb
10
Lovely
Pros:

Friendly staff, good, tasty and generous breakfast, welcoming to dogs and fabulous views

Cons:

The hotel should retain its original name of Raven Hall. The street leading to it is named after the hotel and it is a much better name than Grand Villa Heights

2026-01-19 via Nuitee