Diglis House Hotel

Hotels
8.4 (2448 reviews)
Severn Street , Worcester , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food consistency

Categories

Cleanliness
7.66
The room could have been cleaned better after the previous guests; water rings were noted.
Service
9.13
Staff were consistently praised for being friendly, welcoming, and attentive.
Location
9.17
The hotel's location on the river was frequently highlighted as a major positive.
Room Quality
8.12
Comfortable rooms but some noted issues with size and ventilation.
Amenities
8.15
General amenities were satisfactory, though some conveniences like extra sockets were requested.
Value for Money
8.11
Good value overall but food quality varied, leading to some concerns.
Food and Beverage
8.16
Food quality was good but had some inconsistencies, particularly with portion balance.
Overall Experience
8.73
Overall a wonderful stay with many positive aspects and a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:52

Property Description

Riverside Location and Historical Charm
Enjoy stunning river views and immerse yourself in the historical charm of this riverside hotel, once frequented by landscape artist John Constable.

Luxurious Refurbishment and Modern Amenities
Indulge in the lavish refurbishment of Diglis House, offering a blend of historical elegance and modern comforts. With free Wi-Fi and parking, your stay is both convenient and luxurious.

Convenient City-Centre Accessibility
Experience the best of Worcester with a prime location just minutes away from the city centre, ensuring easy access to attractions and business hubs.

Contact us today to secure your stay at Diglis House and create unforgettable memories by the river.

Important information:

Car parking is available at one of the property's 2 car parks located at the front and back of the hotel. Parking is free, but spaces cannot be reserved or guaranteed.

Please note that due to the ongoing COVID-19 pandemic parking is limited. Guests should contact the property upon arrival to gain access to parking facilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for £15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2448 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.73
S
Sunil couple gb
6
2026-07-18 via Nuitee
J
Jay couple gb
9
Superb location and comfortable
Pros:

Plenty of outdoor space to drink in. Food was good. Breakfast was excellent

Cons:

Nothing not to like.

2026-07-17 via Nuitee
A
Ann couple gb
9
Pros:

Excellent location

2026-07-16 via Nuitee
D
Derek solo_traveller au
9
2026-07-15 via Nuitee
T
Tracey solo_traveller gb
6
2026-07-15 via Nuitee
H
Heidi couple gb
8
The stay was lovely and easily accessible for the town. The hotel room was very comfortable and staff very helpful.
Pros:

Even though we didn’t have a feature room the bed was very comfortable and room very clean. The view from breakfast was lovely looking over the river.

Cons:

The first morning we waited 50 minutes for breakfast as they only had one chef on but other people that arrived after us got their breakfast before us. I basically think we were forgotten. I am disabled but was unable to get a ground floor room so had to either have help up stairs or come in and out the fire exit in the rear car park.

2026-07-14 via Nuitee
S
Sally couple gb
9
excellent
Pros:

Beautiful location, excellent room and facilities, dining, attentive, helpful and professional staff

2026-07-14 via Nuitee
G
Guy solo_traveller gb
1
Ghastly.
Pros:

Close to the river and the bar area was good.

Cons:

My hotel room was absolutely abysmal. It was tiny, airless and hot. The price for the room was ludicrous.

2026-07-13 via Nuitee
A
Ash couple gb
9
Enjoyed our stay, nice and quiet, lovely view.
Pros:

Size of room, nice and quiet

Cons:

No air conditioning, fans provided which just about did the job but would be a lot better if air conditioning was installed

2026-07-12 via Nuitee
V
Virginia family_with_children gb
7
Great place to stay bur have alternative car parking
Pros:

Great location, friendly staff and good food. Generous sized rooms

Cons:

The car parking really is limited. We spent 2 hours driving round Worcester trying to find a car parking space which, on top of the drive down, was exhausting

2026-07-12 via Nuitee
G
gary couple gb
8
Loved it.
Pros:

Room size and style. Location and staff.

Cons:

Decorating a little tired. Mastic around bath black, ceiling paper coming loose. Paint on wood s worn. No air con and room very very hot and not allowed to pen windows more than two inches

2026-07-12 via Nuitee
A
anita couple gb
8
Delightful setting by a river yet easy access to city
Pros:

Breakfast was delicious
Location exceptional
View of the river and having guest garden area superb

Cons:

Room had no window to open, only doors. Too insecure to leave a door open where anyone could get in. Whilst hotel provided a fan it was a sweltering night 20C and even hotter in the room. If there is no air conditioning an open window and a fan is a minimum. Winter stay would not be a problem.

2026-07-09 via Nuitee
S
Simon couple gb
8
As a regular visitor to this hotel I would say it is on the up.
Pros:

It’s been smartened up, and feels sharp and clean.

Cons:

With the exceptionally hot weather and no air conditioning or fridge in our bedroom, we would have appreciated some ice and iced water.

2026-07-09 via Nuitee
M
Mellanie couple gb
8
Well worth a stay
Pros:

Lovely location and surrounding area, especially when sitting outside with a glass of wine 😃
friendly staff, good breakfast, lovely suite
Would definitely recommend and we will be returning.

Cons:

Nothing

2026-07-08 via Nuitee
J
Jan couple gb
1
Wont stay again
2026-07-07 via Nuitee
H
Helen solo_traveller gb
4
Be careful which room you stay in
Pros:

Great location and lovely breakfast, plenty of choice.

Cons:

One of the 3 rooms was in the cottage and can only be described as "student accomodation".....cobwebs on bathroom ceiling, cracked paintwork, an extension plug dangling by the dressing table and generally neglected decor.

2026-07-07 via Nuitee
W
W solo_traveller gb
8
2026-07-06 via Nuitee
S
Stuart couple gb
9
2026-07-06 via Nuitee
A
Andy Coltham solo_traveller gb
5
2026-07-05 via Nuitee
J
Joanne solo_traveller gb
8
Lovely character property, great location and lovely staff.
Pros:

The hotel was lovely, traditional with so much character and set right next to the river path.

Cons:

My room was above the kitchen ventilation which was noisy and smelly. The pillows were awful and the windows don’t open fully. Air con unit in the room which was good but wasn’t hot enough to need would just like to be able to open the window fully.

2026-07-05 via Nuitee