Diglis House Hotel

Hotels
8.4 (2238 reviews)
Severn Street , Worcester , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food consistency

Categories

Cleanliness
7.66
The room could have been cleaned better after the previous guests; water rings were noted.
Service
9.13
Staff were consistently praised for being friendly, welcoming, and attentive.
Location
9.17
The hotel's location on the river was frequently highlighted as a major positive.
Room Quality
8.12
Comfortable rooms but some noted issues with size and ventilation.
Amenities
8.15
General amenities were satisfactory, though some conveniences like extra sockets were requested.
Value for Money
8.11
Good value overall but food quality varied, leading to some concerns.
Food and Beverage
8.16
Food quality was good but had some inconsistencies, particularly with portion balance.
Overall Experience
8.73
Overall a wonderful stay with many positive aspects and a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:52

Property Description

Riverside Location and Historical Charm
Enjoy stunning river views and immerse yourself in the historical charm of this riverside hotel, once frequented by landscape artist John Constable.

Luxurious Refurbishment and Modern Amenities
Indulge in the lavish refurbishment of Diglis House, offering a blend of historical elegance and modern comforts. With free Wi-Fi and parking, your stay is both convenient and luxurious.

Convenient City-Centre Accessibility
Experience the best of Worcester with a prime location just minutes away from the city centre, ensuring easy access to attractions and business hubs.

Contact us today to secure your stay at Diglis House and create unforgettable memories by the river.

Important information:

Car parking is available at one of the property's 2 car parks located at the front and back of the hotel. Parking is free, but spaces cannot be reserved or guaranteed.

Please note that due to the ongoing COVID-19 pandemic parking is limited. Guests should contact the property upon arrival to gain access to parking facilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for £15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2238 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.73
T
Tracey couple gb
8
Enjoyable
Pros:

Location

Cons:

Flooded by the river unfortunately

2026-03-21 via Nuitee
M
Mark solo_traveller gb
6
2026-03-19 via Nuitee
A
Andrew solo_traveller gb
10
I would definitely come here again – it's location by the river is first class
Pros:

Friendly staff, excellent location

2026-03-18 via Nuitee
J
Jacobus solo_traveller gb
8
Good value for money
Pros:

Great value for money. Good food

Cons:

Just note that parking is limited. Other parking options nearby if the Hotel parking is full.

2026-03-17 via Nuitee
J
Jan couple gb
7
Great location for short stay.
Pros:

Location was really lovely, right next to the River Severn. Patio area was a great place to have a coffee and watch the rowers go past along with all the swans. Bar area was small but comfy and the staff were amazing. We had been alerted before our arrival that renovation works had started so we expected some disruption but it did not affect us in anyway. Service at the bar and breakfast was really good and we did not have to wait long for meals or drinks. Staff were friendly and always smiling and checking we were ok.

Cons:

Reception area is quite small and on to the route to the kitchens so you felt you were slightly in the way but this may have been a result of the works taking place. Breakfast was OK but some parts were slightly over cooked (bacon but only on one plate). Didn't complain as bacon was still edible just a bit more crunchy. The black pudding was not a nice one but that could be personal preference

2026-03-16 via Nuitee
J
Jonathan solo_traveller gb
8
Lovely location on river and staff were very helpful. Breakfast was fantastic.
Pros:

Breakfast was fantastic. Lovely location on river and staff were very helpful

Cons:

Little dated but i saw a refurb coming soon and it was still decent vaue

2026-03-16 via Nuitee
A
Alison couple gb
6
2026-03-15 via Nuitee
J
JimmyG123 couple gb
6
Stay was Ok but would not book again.
Pros:

Receptionist was amazing and super friendly and helpful. Location on the river is great and short walk into town centre. Bar and outside seating really nice for an afternoon drink by the river.

Cons:

Restaurant staff for the evening meal seemed thin on the ground and rushed making mistakes. Breakfast very average to poor with sausage burnt one side raw the other, fried eggs solid overall poor quality, continental options poor. Overall restaurant needs to improve especially for the prices they charge. On the positive side my rare streak was cooked to perfection.

2026-03-15 via Nuitee
K
Kay couple gb
9
Nice hotel in a great location.
Pros:

Lovely corner aspect room with views over the river and towards the cathedral. Handy parking and good breakfast made it overall a really n9ce experience.

Cons:

Car park a little awkward and quite small but not too bad.

2026-03-14 via Nuitee
L
Lorraine couple gb
9
We enjoyed the hotel and the position of the hotel and we would stay at the hotel again.
Pros:

The hotel was in a beautiful situation, close to the river and an easy walk into Worcester. The breakfast and dinner that we had at the hotel was very good.
Our room was clean and comfortable.

Cons:

We booked our stay approximately 2 weeks before we were due to arrive but it took approximately 10 days for the hotel to inform us that there was work being completed and this work had started in February and would end sometime in April. Our stay was from 4 - 6 March. Luckily the workman were respectful and other than reducing the parking space, the workman didn’t spoil our stay.
We were also not aware that it was a possibility that our room could have been in a separate building. Which meant a walk across the garden and could have been a problem if it was raining.
We were lucky and had a room in the main building but our friends did not. Thankfully except for our last morning we had dry weather.

2026-03-13 via Nuitee
S
Stephen couple gb
9
2026-03-12 via Nuitee
S
Sandra solo_traveller gb
7
Great location with lovely staff.
Pros:

Great location. Staff are lovely. Food very good.

Cons:

A bit tired - in the middle of a redecoration but needs something more fundamental…. Rooms very mixed. I was in a 1980s broom cupboard for nearly £90 a night!

2026-03-11 via Nuitee
M
manonmM1907FR Couples
10
Wedding at the Diglis
Pros:

We booked the Diglis for our wedding. It was simply the best place to celebrate our special day. The staff were incredible, they thought of absolutely everything, and they were so helpful and kind!
A special thank you to Megan, without whom our day wouldn’t exist, she was absolutely incredible. The venue was exactly how we imagined it, our room was super cosy. Even with the poor weather we managed to take perfect pictures since the hotel is located in such a lovely place near the river. Simply thank you to everyone that helped us for this incredible wedding weekend!

2026-03-10 via Tripadvisor
R
Richard solo_traveller gb
8
2026-03-09 via Nuitee
M
Michael solo_traveller gb
8
2026-03-07 via Nuitee
C
Cristina couple gb
7
Nice location but nothing special
Pros:

Clean and good position

Cons:

No enough parking space

2026-03-07 via Nuitee
K
Karan couple gb
7
Pros:

Breakfast was good, service a little slow but probably as cooked to order

Cons:

Made aware of building works - not an issue, but should of been told half the carpark was out of use as the parking was main reason for booking

2026-03-07 via Nuitee
L
Lambourne couple gb
7
2026-03-07 via Nuitee
E
espar1 Couples Margate, Isle of Thanet, Kent, England
10
Great place to stay and a fantastic location
Pros:

Lovely place to stay. Can recommend room 23 as it has wonderful views of the river. Great choice for breakfast and friendly staff.

2026-03-06 via Tripadvisor
M
Moran solo_traveller gb
10
Excellent stay, will definitely go there again
Pros:

Breakfast amazing, excellent right by the river Severn, hotel and room excellent & staff very helpful

Cons:

N/A

2026-03-06 via Nuitee