Diglis House Hotel

Hotels
8.4 (2515 reviews)
Severn Street , Worcester , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food consistency

Categories

Cleanliness
7.66
The room could have been cleaned better after the previous guests; water rings were noted.
Service
9.13
Staff were consistently praised for being friendly, welcoming, and attentive.
Location
9.17
The hotel's location on the river was frequently highlighted as a major positive.
Room Quality
8.12
Comfortable rooms but some noted issues with size and ventilation.
Amenities
8.15
General amenities were satisfactory, though some conveniences like extra sockets were requested.
Value for Money
8.11
Good value overall but food quality varied, leading to some concerns.
Food and Beverage
8.16
Food quality was good but had some inconsistencies, particularly with portion balance.
Overall Experience
8.73
Overall a wonderful stay with many positive aspects and a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:52

Property Description

Riverside Location and Historical Charm
Enjoy stunning river views and immerse yourself in the historical charm of this riverside hotel, once frequented by landscape artist John Constable.

Luxurious Refurbishment and Modern Amenities
Indulge in the lavish refurbishment of Diglis House, offering a blend of historical elegance and modern comforts. With free Wi-Fi and parking, your stay is both convenient and luxurious.

Convenient City-Centre Accessibility
Experience the best of Worcester with a prime location just minutes away from the city centre, ensuring easy access to attractions and business hubs.

Contact us today to secure your stay at Diglis House and create unforgettable memories by the river.

Important information:

Car parking is available at one of the property's 2 car parks located at the front and back of the hotel. Parking is free, but spaces cannot be reserved or guaranteed.

Please note that due to the ongoing COVID-19 pandemic parking is limited. Guests should contact the property upon arrival to gain access to parking facilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2515 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.73
D
Deborah couple gb
10
Would highly recommend and were coming back in December.
Pros:

Very pleasant atmosphere and quiet and a beautiful location.

Cons:

Nothing

2026-08-22 via Nuitee
J
jonathan couple gb
7
2026-08-22 via Nuitee
M
Michaela Hall couple gb
10
Pros:

Brill stay fantastic stay mom dad loved it..

2026-08-21 via Nuitee
A
Anthony couple gb
10
Pros:

Fantastic location and fabulous outdoor area

2026-08-21 via Nuitee
M
Malcolm couple gb
8
Very enjoyable
Pros:

Excellent location by the river with easy access to attractions

2026-08-21 via Nuitee
D
Deborah couple au
8
Grand Old Hotel by the river
Pros:

Being beside the river was so lovely. There was many areas to sit and relax. We had a lovely meal in the restaurant. The room was large and traditional, and bed was comfortable and quiet. Quick walk to central city and lovely walks along the river to the canal bakery and lochs.

Cons:

The windows in our room , when open had kitchen smells galore , so we had to shut them. The staff were super busy and seemed to be stressed. Music was weird - a better playlist would have added to the ambience.

2026-08-21 via Nuitee
H
Hedges solo_traveller gb
6
Location lovely, staff a little stretched
Pros:

Location was lovely and great breakfast

Cons:

Very hot day and portable air conditioner in the room broke down twice and the response from the staff to fix it was slower than I would like

2026-08-20 via Nuitee
L
Lesley solo_traveller gb
10
Enjoyed every minute
Pros:

Location and lovely staff

Cons:

N/a

2026-08-19 via Nuitee
A
Acquarone solo_traveller it
2
Never again.
Pros:

Posizione

Cons:

La stanza che ci hanno dato era totalmente non conforme alla descrizione.non era nell'hotel ma in una dependance maleodorante in fondo al giardino, ma soprattutto era una mansarda microscopica e rovente con letti sfondati e piccoli che provenivano da un ostello anni 50. Si picchia la testa persino per sdraiarsi a letto. Vergognoso.

2026-08-19 via Nuitee
L
letitia extended_group gb
10
another great one night stay
Pros:

good to be back, new owners as we understand, but this has not taken away from the level of service or quality, a great one night stay again

Cons:

parking is tight

2026-08-19 via Nuitee
S
Stephen couple gb
8
2026-08-19 via Nuitee
L
Linda couple gb
7
We enjoyed our stay but glad it was only for one night as the room was disappointing.
Pros:

Location, food and staff were excellent.

Cons:

Room was tiny and difficult to move around in. The furnishings were very tired and dated - the headboard fabric matched the curtains but was very stained where people had rested their head. The first room we were allocated was up in the eves and extremely hot so we requested to move. This was the second room! We felt that whilst the communal areas and outside were lovely and up to date the bedrooms need a serious upgrade!

2026-08-18 via Nuitee
A
Adam couple gb
10
Perfect
Pros:

Incredible view

Cons:

Nothing

2026-08-18 via Nuitee
S
Steve couple gb
10
2026-08-18 via Nuitee
S
Stephen solo_traveller gb
6
Great location, disappointing service in the restaurant
Pros:

Great location. Good sized rooms and comfortable

Cons:

Whilst the food was good the restaurant staff were slow and disinterested. They need to engage with customers, smile and look them in the eye. The need to clear tables rather then leave them when others are still eating. The food ordering system need need to be reviewed because we did not receive ours until a delay of 55 minutes and two chasers. Others walked out before their food came because of the long wait. This experience spoilt our visit . Breakfast was also very slow

2026-08-16 via Nuitee
M
martin couple gb
7
Great location relative to the city centre and the river Severn
Pros:

Location

Cons:

No air conditioning and rooms low on comfort and too small

2026-08-16 via Nuitee
M
martin couple gb
7
2026-08-16 via Nuitee
J
Janette solo_traveller gb
8
Pros:

Locatio perfect. Right on the river

Cons:

No air conditioner

2026-08-16 via Nuitee
N
Nicola couple gb
1
Left property - didn’t stay - awaiting refund
Pros:

The view

Cons:

Left the property and didn’t stay - got money back. Rooms dirty, shabby , run down

2026-08-16 via Nuitee
H
Helen solo_traveller gb
9
A very pleasant stay.
Pros:

The evening meal was excellent and very good value. The room was small but comfortable. The gardens were lovely.

Cons:

Really hard to get a parking spot in the car park.

2026-08-16 via Nuitee