Diglis House Hotel

Hotels
8.4 (2187 reviews)
Severn Street , Worcester , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food consistency

Categories

Cleanliness
7.66
The room could have been cleaned better after the previous guests; water rings were noted.
Service
9.13
Staff were consistently praised for being friendly, welcoming, and attentive.
Location
9.17
The hotel's location on the river was frequently highlighted as a major positive.
Room Quality
8.12
Comfortable rooms but some noted issues with size and ventilation.
Amenities
8.15
General amenities were satisfactory, though some conveniences like extra sockets were requested.
Value for Money
8.11
Good value overall but food quality varied, leading to some concerns.
Food and Beverage
8.16
Food quality was good but had some inconsistencies, particularly with portion balance.
Overall Experience
8.73
Overall a wonderful stay with many positive aspects and a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:52

Property Description

Riverside Location and Historical Charm
Enjoy stunning river views and immerse yourself in the historical charm of this riverside hotel, once frequented by landscape artist John Constable.

Luxurious Refurbishment and Modern Amenities
Indulge in the lavish refurbishment of Diglis House, offering a blend of historical elegance and modern comforts. With free Wi-Fi and parking, your stay is both convenient and luxurious.

Convenient City-Centre Accessibility
Experience the best of Worcester with a prime location just minutes away from the city centre, ensuring easy access to attractions and business hubs.

Contact us today to secure your stay at Diglis House and create unforgettable memories by the river.

Important information:

Car parking is available at one of the property's 2 car parks located at the front and back of the hotel. Parking is free, but spaces cannot be reserved or guaranteed.

Please note that due to the ongoing COVID-19 pandemic parking is limited. Guests should contact the property upon arrival to gain access to parking facilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for £15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2187 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.73
G
Grace solo_traveller ie
8
Pros:

Location breakfast &staff

Cons:

First door entrance yo the annexe i couldn't lock so didn't feel 100%secure in my bedroom

2026-02-13 via Nuitee
F
Francesca couple gb
8
2026-02-13 via Nuitee
M
Mary solo_traveller ie
9
Pros:

Excellent breakfast

2026-02-12 via Nuitee
W
William couple gb
10
2026-02-12 via Nuitee
J
john couple fr
10
Lovely stay can’t wait to return
Pros:

Lovely cosy hotel.Clean and friendly

Cons:

The TV was very old and didn’t work properly

2026-02-10 via Nuitee
C
Clive solo_traveller au
8
Perfectly located, reasonably priced hotel with old world charm
Pros:

The hotel overlooks the river and is a short walk to the centre of town. The rooms are very comfortable with all the ameneties you would expect. The breakfasts were excellent. Very good value for money

Cons:

Like many, older hotels in the UK there are no lifts, which means lugging your suitacase up a couple of flights of stairs. This is the cost of old world charm.

2026-02-09 via Nuitee
N
Nick solo_traveller gb
8
Very pleasant visit to Worcester and would stay there again.
Pros:

Very quaint and charming Victorian building , not pretending to be anything it isn’t. Fantastic location in the 2026 floods, high enough to be safely above the river and reachable.

Cons:

Nothing to complain about.

2026-02-08 via Nuitee
J
James couple gb
8
Very good
Pros:

Central
Nice staff
Great breakfast

2026-02-08 via Nuitee
G
Golfballs1 Friends getaway
6
Lovely and comfy, slightly faded splendour at present but due for an update. Sadly coffee tasted awful. Please improve
Pros:

I love this hotel, its ambience, its situation but God, the coffee is awful! We visited on New Years Day, 10 of us, and your staff member could not have been more helpful in finding space for us to sit in the lounge area, just popped in for a coffee after a walk along the river. However, my latte was absolutely awful, bitter and almost undrinkable. I gave you the benefit of the doubt, said nothing but today I had exactly the same experience, undrinkable even with sugar added. My friend felt the same and left hers. We ordered hot chocolate after but this was almost undrinkable also, soooooooo sweet. Please please get a new machine. I understand the hotel has been taken over and whilst there this morning it was being assessed by designers, builders etc for a complete makeover. Could I please ask that you also make over the coffee machine!

2026-01-30 via Tripadvisor
F
Fiona couple gb
10
2026-01-30 via Nuitee
C
Clive solo_traveller au
8
Traditional English hotel overlooking the river. Well appointed with comfortable rooms and a good breakfast
Pros:

The location - overlooking the river with an easy stroll to the heart of Worcester. Comfortable, traditional rooms. Good breakfast and friendly staff. Good value for money

Cons:

A lift would be useful for those with heavy bags. A power point next to the bed for a phone.

2026-01-30 via Nuitee
K
KAD31697 Couples Lostwithiel, Cornwall, England
10
Great stay. Great staff
Pros:

Had a lovely stay at the Diglis hotel. We had a very comfortable room with great views of the river. The breakfast was cooked fresh every morning as well as a continental choice. We had our dog with us a the staff in the restaurant loved her. Sausage for her everyday.
The staff were great and Skye our Cairn make Diglis dog of the week enjoying a pup cup.
We will definitely be back especially to have the cocktails in the bar. Thanks all.

2026-01-29 via Tripadvisor
7
713clairea Couples
8
Warm, friendly hotel
Pros:

Lovely hotel, ideally located near the city centre with parking. Every member of staff greeted us with a smile and warm words whenever we passed, which made us feel welcome. The breakfast in the morning was fabulous and of a high quality, as well as looking over the river, which was very pretty. Our standard room was appropriately sized. The only negative was that the bathroom didn’t have a window, so the smell of the drains upon walking into the room was really strong. The hotel is clearly aware of this, as they tried to cover the smell with spray. The bed itself was not at all comfortable, every single spring could be felt, so unfortunately, I didn’t sleep all night.
If the hotel upgraded mattresses for ones without springs, it would be money well spent. Or thick mattress toppers, could be a good interim solution.

2026-01-29 via Tripadvisor
M
marielI1767PR Couples
10
Lovely hotel overlooking the river
Pros:

Lovely hotel with very pleasant helpful staff. Our room was warm and comfortable and overlooking the river.
We would definitely stay there again.

2026-01-29 via Tripadvisor
P
petersJ2765IC Couples
10
Weekend break
Pros:

Excellent location with lovelviews overlooking the Severn. Easy walking in to the historic town centre.
Well appointed hotel, tastefully decorated. Staff friendly and helpful. Evening meal and breakfast very good

2026-01-28 via Tripadvisor
N
Niven couple gb
8
2026-01-27 via Nuitee
7
705maggiew Couples Derby, Derbyshire, England
8
Comfortable stay in Worcester.
Pros:

Overlooking the river yet only ten minutes walk from the town centre. Staff very pleasant. Rooms clean and cosy. Nice breakfast.

2026-01-26 via Tripadvisor
N
nigel couple gb
10
great relaxing weekend
Pros:

room was outstanding

Cons:

breakfast was average very small portions

2026-01-26 via Nuitee
P
Phil solo_traveller gb
10
2026-01-26 via Nuitee
M
Mel couple gb
10
Pros:

Perfect last minute cancellation had fab time

Cons:

Nothing

2026-01-26 via Nuitee