Diglis House Hotel

Hotels
8.4 (2238 reviews)
Severn Street , Worcester , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food consistency

Categories

Cleanliness
7.66
The room could have been cleaned better after the previous guests; water rings were noted.
Service
9.13
Staff were consistently praised for being friendly, welcoming, and attentive.
Location
9.17
The hotel's location on the river was frequently highlighted as a major positive.
Room Quality
8.12
Comfortable rooms but some noted issues with size and ventilation.
Amenities
8.15
General amenities were satisfactory, though some conveniences like extra sockets were requested.
Value for Money
8.11
Good value overall but food quality varied, leading to some concerns.
Food and Beverage
8.16
Food quality was good but had some inconsistencies, particularly with portion balance.
Overall Experience
8.73
Overall a wonderful stay with many positive aspects and a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:52

Property Description

Riverside Location and Historical Charm
Enjoy stunning river views and immerse yourself in the historical charm of this riverside hotel, once frequented by landscape artist John Constable.

Luxurious Refurbishment and Modern Amenities
Indulge in the lavish refurbishment of Diglis House, offering a blend of historical elegance and modern comforts. With free Wi-Fi and parking, your stay is both convenient and luxurious.

Convenient City-Centre Accessibility
Experience the best of Worcester with a prime location just minutes away from the city centre, ensuring easy access to attractions and business hubs.

Contact us today to secure your stay at Diglis House and create unforgettable memories by the river.

Important information:

Car parking is available at one of the property's 2 car parks located at the front and back of the hotel. Parking is free, but spaces cannot be reserved or guaranteed.

Please note that due to the ongoing COVID-19 pandemic parking is limited. Guests should contact the property upon arrival to gain access to parking facilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for £15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2238 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.73
P
Peter couple gb
7
A lovely hotel in an excellent location.
Pros:

Excellent location and our room had everything that we required. It was a really good size.

Cons:

We had to wait a very long time for our cooked breakfast. The staff, both waitresses and kitchen staff, were run off their feet. We were told they had staff shortages - I hope the new owners have not cut back on staff as the hotel will get a bad reputation.

2026-04-25 via Nuitee
A
Anna couple gb
9
Good for stopover in exceptional location.
Pros:

Friendly and professional reception and other staff Room fine for short stay. Parking may be a problem in height of season though we were lucky. Restaurant view over river lovely and food well cooked. Lots of choice for breakfast but very busy. Staff retained their sense of humour!

2026-04-25 via Nuitee
S
Susan couple gb
5
Disappointed !!!!!!
Pros:

The location was great. Our room was clean but small.

Cons:

I was emailed and told refurbishment work was going on during my stay but I didn’t expect the building site we walked into, had I known the extent of the work I would have cancelled/moved my booking as it was a present !!!!!!!!

2026-04-24 via Nuitee
D
Diana solo_traveller gb
9
Pros:

Friendly and helpful staff. Gloriously situated hotel. Well appointed with some little niggles in our room, which were put right immediately.

Cons:

Nothing.

2026-04-21 via Nuitee
G
Gabriella extended_group gb
10
I'll definitely will be back.
Pros:

Great location, lovely room, very comfortable bed, very good breakfast.
The staff were exceptional, couldn't do enough for us.

Cons:

It was a bit cold at dinner in the conference room

2026-04-21 via Nuitee
P
PLODUS solo_traveller gb
8
Pros:

Great location,friendly efficient staff,lovely room Mini suite 21 is spacious,comfortable and quiet with French Doors out onto a lawn overlooking the Rivet Severn.Good,freshly cooked breakfast in a lovely setting!

Cons:

Parking was a nightmare,no spaces anywhere on arrival,being advised to park in King Street,a fair old walk away, was not helpful,finally got a space an hour after arriving,not an auspicious start to our stay after a long drive!
Complimentary bottled water in the room would be nice,most hotels of a similar standard supply some.

2026-04-21 via Nuitee
D
Diane couple gb
7
Had a nice stay anwas very close to cathedral . We were going to a concert there. Was extremely busy outside sat evening
Pros:

Excellent position right on the river and very close to town .
Breakfast was really good.
Nice beddings .

Cons:

Under renovation when we arrived . Bar dismantled. Looked very untidy and uninviting ..
We were not informed that this was going on.
We had a twin single room .
Could do with a bedside table next to bed .

2026-04-21 via Nuitee
B
Basil couple gb
8
Pros:

Breakfast was beautifully presented but the full English was overcooked

2026-04-21 via Nuitee
R
Richard couple gb
9
Pros:

Breakfast was excellent

Cons:

Room not so good

2026-04-21 via Nuitee
M
Mari solo_traveller gb
8
Pros:

The location is perfect, room was clean, staff were lovely and helpful

Cons:

no hot food on a Sunday after 5pm

2026-04-20 via Nuitee
K
Kathleen solo_traveller gb
8
2026-04-20 via Nuitee
A
Ann couple gb
9
Pros:

The hotel is in an excellent location close to the cathedral. The staff were very helpful and the room which quite large with a good bathroom. Breakfast was good.

Cons:

Nothing really

2026-04-20 via Nuitee
I
Ian solo_traveller gb
8
2026-04-19 via Nuitee
G
gerard solo_traveller gb
9
2026-04-19 via Nuitee
C
Christine solo_traveller gb
8
2026-04-19 via Nuitee
5
58a8619cab9973849e9070cbf6eef34e couple gb
9
Really enjoyable.
Pros:

Location over looking the river was excellent. Staff very helpful and rooms and breakfast very good.

Cons:

Couldn’t fault anything.

2026-04-18 via Nuitee
D
df1f4e4e044f702a8aecde607b54f0ca couple gb
8
Lovely place to stay in great location
Pros:

Breakfast very good. Dinner excellent. Use of bath a problem as soap etc was in bottles out of reach unless standing up and taps could not be reached without standing up. Taps were not easy to grip with wet hands.

Cons:

See above

2026-04-17 via Nuitee
D
d7c1d4e1c6ba73185a08bde1986a6706 solo_traveller gb
8
2026-04-15 via Nuitee
E
ed6327b85e3971cee8e9db0774369fc2 family_with_children gb
9
Very enjoyable and dog friendly.
Pros:

Staff friendly, great location
Dog friendly, loved the dog bed and bowls provided in the room.

Cons:

All good, only small issue, it would have been nice to have 2 bedside tables.

2026-04-14 via Nuitee
6
69d97236e2f072e6ff79ab82a7b51493 solo_traveller gb
10
Pros:

Location, Room Size, Pleasant & Helpful Staff, Clean

2026-04-13 via Nuitee