Diglis House Hotel

Hotels
8.4 (2238 reviews)
Severn Street , Worcester , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food consistency

Categories

Cleanliness
7.66
The room could have been cleaned better after the previous guests; water rings were noted.
Service
9.13
Staff were consistently praised for being friendly, welcoming, and attentive.
Location
9.17
The hotel's location on the river was frequently highlighted as a major positive.
Room Quality
8.12
Comfortable rooms but some noted issues with size and ventilation.
Amenities
8.15
General amenities were satisfactory, though some conveniences like extra sockets were requested.
Value for Money
8.11
Good value overall but food quality varied, leading to some concerns.
Food and Beverage
8.16
Food quality was good but had some inconsistencies, particularly with portion balance.
Overall Experience
8.73
Overall a wonderful stay with many positive aspects and a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:52

Property Description

Riverside Location and Historical Charm
Enjoy stunning river views and immerse yourself in the historical charm of this riverside hotel, once frequented by landscape artist John Constable.

Luxurious Refurbishment and Modern Amenities
Indulge in the lavish refurbishment of Diglis House, offering a blend of historical elegance and modern comforts. With free Wi-Fi and parking, your stay is both convenient and luxurious.

Convenient City-Centre Accessibility
Experience the best of Worcester with a prime location just minutes away from the city centre, ensuring easy access to attractions and business hubs.

Contact us today to secure your stay at Diglis House and create unforgettable memories by the river.

Important information:

Car parking is available at one of the property's 2 car parks located at the front and back of the hotel. Parking is free, but spaces cannot be reserved or guaranteed.

Please note that due to the ongoing COVID-19 pandemic parking is limited. Guests should contact the property upon arrival to gain access to parking facilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for £15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2238 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.73
L
Lambourne • couple • gb
7
2026-03-07 • via Nuitee
C
Cristina • couple • gb
7
Nice location but nothing special
Pros:

Clean and good position

Cons:

No enough parking space

2026-03-07 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-03-07 • via Nuitee
K
Karan • couple • gb
7
Pros:

Breakfast was good, service a little slow but probably as cooked to order

Cons:

Made aware of building works - not an issue, but should of been told half the carpark was out of use as the parking was main reason for booking

2026-03-07 • via Nuitee
E
espar1 • Couples • Margate, Isle of Thanet, Kent, England
10
Great place to stay and a fantastic location
Pros:

Lovely place to stay. Can recommend room 23 as it has wonderful views of the river. Great choice for breakfast and friendly staff.

2026-03-06 • via Tripadvisor
M
Moran • solo_traveller • gb
10
Excellent stay, will definitely go there again
Pros:

Breakfast amazing, excellent right by the river Severn, hotel and room excellent & staff very helpful

Cons:

N/A

2026-03-06 • via Nuitee
H
Helen • couple • gb
10
2026-03-05 • via Nuitee
H
helentV2778HU • Couples
2
Disappointing stay
Pros:

We were very disappointed that on arrival there was no where to park. Once we finally parked we asked about taxi’s etc but knowledge wasn’t forthcoming. We went to our party & came back hoping to have something to eat. The kitchen was apparently open but when we put an order in we were told that they had shut early. The room was ok but couldn’t see much out of the window as it was so dirty. Tbh we were very unhappy with the stay.

2026-03-04 • via Tripadvisor
L
Lisa • couple • gb
7
2026-03-04 • via Nuitee
T
Toni • couple • gb
10
Amazing stay
Pros:

Staff on arrival and during our stay were polite attentive and always greeting us with a smile, the rooms are quite large with an impressive view of the river, quite and comfortable beds, couldn't of asked for more.

Cons:

There was nothing we didn't like, everything was perfect.

2026-03-03 • via Nuitee
W
Wilkinson • couple • gb
7
The food was good we dined in the restaurant on Saturday and the was good and reasonable prices
Pros:

The food and staff were very friendly

Cons:

Our room was very tired carpet was not very clean iron burn also . Bathroom was very clean and new. A residents dog was barking through the night

2026-03-02 • via Nuitee
M
Mark • family_with_children • es
3
Cons:

Rooms are dated and very hot, no option in the room to control temperature, I had a random small fridge placed on the floor in the lounge area, unplugged and not being used. Overall as a an ex resident of worcester i really expected alot more from the hotel. We stayed a further 3 nights in the premier inn down the road which considering the price contrast was much better.

2026-03-02 • via Nuitee
G
Greg • solo_traveller • gb
10
Refreshing and comfy
Pros:

Lovely hotel right on the river. Great staff.

2026-03-02 • via Nuitee
V
vanessa • family_with_children • gb
8
Pleasant stay, lovely breakfast and great location
Pros:

Great location, loved the option to order your breakfast, enjoyed a drink at the bar in the evening. Good view

Cons:

Nothing

2026-03-02 • via Nuitee
R
Richard • extended_group • gb
10
Fabulous stay in a great location. Friendly staff and excellent restaurant.
Pros:

Great location - close to the cathedral and town and sitting in a beautiful location on the river. Friendly and helpful staff. Comfortable, attractive room with fabulous river view. Friendly bar staff and excellent food.

Cons:

N/a

2026-03-02 • via Nuitee
N
Nicky • couple • gb
9
Extremely enjoyable and excellent service and accommodation.
Pros:

Locations and b'fasts excellent. Staff efficient and attentive.
It was everything we wanted for a short break.
Thank.you all.

Cons:

Car parking limited and tricky.

2026-03-02 • via Nuitee
G
Graham • couple • gb
10
2026-03-01 • via Nuitee
J
John • family_with_children • gb
6
It was OK, the staff were fantastic.
Pros:

Staff were fantastic and breakfast was very good indeed.

Cons:

Shower pressure was poor, with regards to coffee in the room, it’s always a frustration to only see 2 sachets of coffee on offer.

2026-02-28 • via Nuitee
4
422lizziew • Couples
10
A great stay
Pros:

Just back from a 2 night stay which was a late celebration for my birthday. Superb view from our room. Very comfortable bed.
Lovely staff throughout. Fabulous freshly cooked breakfast each day with a good selection on offer.
The dinner was excellent, highly recommend the haddock and chips
Thank you

2026-02-27 • via Tripadvisor
J
John • couple • gb
9
Pros:

Very clean, lovely location 👌

Cons:

Not much selection on the menu.

2026-02-27 • via Nuitee