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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Electric bicycle charging station
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Non-smoking throughout
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Private check-in/check-out
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Kid meals
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Outdoor furniture
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Face masks for guests available
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
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Property Description
Charming Boutique Hotel in Suffolk Countryside
Elegant Rooms with Modern Amenities
The rooms at Milsoms Kesgrave Hall boast smart, stylish décor and are equipped with free Wi-Fi, a complimentary minibar, a TV, and a coffee maker for your convenience.
Delicious Dining Experience
Indulge in British cuisine made with seasonal Suffolk produce at the open-plan brasserie with a theatre kitchen, offering a unique culinary experience throughout the day.
Relaxing Spa Retreat
Unwind in the tranquil spa nestled in the woodland grounds, featuring 5 double treatment rooms, a hot tub with a covered terrace, a cozy log fire, and a spacious sauna. Treat yourself to individual spa treatments or packages during your stay.
Book your stay at Milsoms Kesgrave Hall for a delightful countryside retreat with top-notch amenities and services.
Please note that access to the spa facilities is not included in your stay. Charges apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per night when using an available cot.
Children up to and including 16 years old stay for £35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Bar, lounge, restaurant. Faciliyies in hotel.
No lift. A little pricy for what it was.
Excellent food and surrounding environment, great stay if you have dogs !
Hotel facilities were good - restaurant is always good and breakfast was OUTSTANDING! Room was nice but could have been bigger given it was a Deluxe room apparently although the bathroom was superb
The fridge in the room wasn't cold and refused to chill anything despite various settings being tried.
The water in the shower/bath was luke warm at best - at no point was it "hot" - disappointing
The cold water tap in the bathroom produce luke warm not cold water
The room was originally set to a Saharan temperature upon arrival - it took a while for the AC being used to cool the room down.
The AC remote was attached to the wall using a Philips screw hammered into the wall! Not very professional at all.
The cost of the room didnt match the reality - I would suggest strongly that this was overpriced for what was provided, but I think the Milsom's group tend to charge a bit more that their competitors in the area due to reputation alone - not quality. Whilst the venue is nice and the rooms good, they are not in my opinion good value unfortunately. I have been staying at Milsom's venues for the last 20 years and their quality has degraded quite significantly I would suggest.
Would I stay there and recommend it again? Not 100% sure to be honest.
Beautiful setting, lovely well kept grounds.
Bedding too heavy, bar and restaurant very austere, not welcoming. Restaurant a bit like a canteen. No water in room.
The hotel staff were amazing. We thoroughly enjoyed ourselves and will be back.
All the facilities were new, clean and welcoming
Comfiest beds, lovely staff, amazing food.
Nothing.
The evening meal was excellent. The grounds surrounding the hotel were fabulous for dog walking.
Booked as said it was dog friendly. When I arrived we weren't in a dog friendly room. They could have upgraded us for free but wanted a £35 dog extra charge. I thought this was excessive for a dog that would have been in his cage while in the room. He came in with us to have dinner and then stayed in the car instead.
The location was quiet and relaxing, the breakfast was very good, the room was warm and inviting
There was nothing not like,
Staff were great throughout the whole stay. Very attentive and efficient. Room was comfy, well laid out, quiet and very clean. Food (Dinner and Breakfast) was 8/10. Would defintately consider staying here again.
The spa facilities are separate from the main building and an extra cost. We expected access to sauna and hot tub to be included which was not immidiately clear from booking. The sauna was also malfunctioning, but the staff tried to sort that, but was the end of the day. There was subsequently no charge.
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