Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Noisy kitchen extractor fan
Room temperature issues
Event noise

Categories

Cleanliness
8.16
The room was clean and beautiful, but some decor was noted as tired.
Service
9.13
Staff were consistently described as friendly and helpful, though some service was slow.
Location
9.17
Conveniently located close to amenities and attractions.
Room Quality
8.62
Rooms were comfortable and well-equipped, but some reported issues with temperature.
Amenities
8.15
Amenities were good, although some guests noted inconveniences related to transport.
Value for Money
8.61
Overall value felt reasonable given the service and location.
Food and Beverage
8.66
Food was praised, but some breakfast items could have been improved.
Overall Experience
9.13
Most guests enjoyed their stay and had a wonderful time.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:06

Property Description

Charming Boutique Hotel in Suffolk Countryside

Elegant Rooms with Modern Amenities
The rooms at Milsoms Kesgrave Hall boast smart, stylish décor and are equipped with free Wi-Fi, a complimentary minibar, a TV, and a coffee maker for your convenience.

Delicious Dining Experience
Indulge in British cuisine made with seasonal Suffolk produce at the open-plan brasserie with a theatre kitchen, offering a unique culinary experience throughout the day.

Relaxing Spa Retreat
Unwind in the tranquil spa nestled in the woodland grounds, featuring 5 double treatment rooms, a hot tub with a covered terrace, a cozy log fire, and a spacious sauna. Treat yourself to individual spa treatments or packages during your stay.

Book your stay at Milsoms Kesgrave Hall for a delightful countryside retreat with top-notch amenities and services.

Important information:

Please note that access to the spa facilities is not included in your stay. Charges apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 16 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 868 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 9.13
A
Ann couple gb
8
Lovely place with fab staff
Pros:

Beautiful setting.
Super friendly staff
Lovely breakfast

Cons:

Booking.com room description a bit misleading.
Room smaller than expected

2026-07-11 via Nuitee
A
Amanda couple gb
10
2026-07-10 via Nuitee
C
Chris solo_traveller gb
10
The staff were excellent, food, service & the room were brilliant & a credit to you.
Pros:

Great location & great room

Cons:

Nothing

2026-07-10 via Nuitee
P
Peter couple gb
6
Would only go back to eat, not to stay
Pros:

Beautiful property with lovely grounds. Food in the restaurant was excellent.

Cons:

Very basic room for the money. No air con which made the room very uncomfortable. Two very noisy fan that pushed around hot air. No modern sockets. Low window gave no privacy in room.

2026-07-05 via Nuitee
D
dalgaard couple gb
7
good location, beautiful building and surrounding park area -
Pros:

breakfast was excellent, and the grounds are lovely. good bathroom. plenty of parking.

Cons:

the room was extremely hot and there was no air condition but just a standard fan.

2026-07-03 via Nuitee
C
Chandelle solo_traveller gb
10
The best!
Pros:

The hotel is amazing - I love staying here. Restaurant and facilities are fantastic. Any time I’m in Ipswich I choose this hotel

2026-07-01 via Nuitee
L
leigh solo_traveller gb
10
2026-07-01 via Nuitee
C
Carl solo_traveller gb
8
2026-06-29 via Nuitee
H
Helene couple gb
10
Great stay, wonderful setting, lovely staff and great food and drink
Pros:

Beautiful building, decor and setting

Cons:

The local area isn’t great, Kesgrave Hall is an oasis in the Ipswich suburb

2026-06-25 via Nuitee
P
Paul solo_traveller gb
9
2026-06-23 via Nuitee
D
Dominic couple gb
8
Pros:

Staff were friendly, food and drinks of good quality, the hotel is lovely. I would definitely stay again

Cons:

I stayed during the summer. The receptionist very kindly gave me a second Dyson fan to try and combat the heat. The room was unbearably hot and I wasn't able to sleep for most of the night.

2026-06-23 via Nuitee
M
Marina extended_group gb
9
apart from phone signal everything was excellent, use of the SPA bit pricey
Cons:

WIFI wasnt working and bad phone reception in room

2026-06-22 via Nuitee
J
Jayne couple gb
8
Calm
Pros:

Air conditioning unit to room ( Courtyard room)
stylish interiors
comfortable bed and pillows
large stylish bathroom with great bath and Jo Malone products

Cons:

Smart TV - unable to pair with our devices

Loo brush- not hygienic having been used by others

Grouting to shower in need of clean and refurbish

Carpet stained

Duvet very light weight and thin

2026-06-21 via Nuitee
S
Shane couple gb
10
2026-06-21 via Nuitee
G
Geoff solo_traveller gb
8
Pros:

Nice surroundings
Restaurants and bar
Easy to find

Cons:

Room very warm

2026-06-21 via Nuitee
B
Ben couple gb
8
Pros:

Food in the restaurant was excellent. Very good staff in the restaurant too. Set in a stunning location.

Cons:

Room was very cramped

2026-06-20 via Nuitee
N
Noel solo_traveller gb
9
2026-06-19 via Nuitee
K
kevin extended_group gb
9
2026-06-16 via Nuitee
G
Garry couple gb
7
A comfortable stay, but a pricey room rate.
Pros:

The hotel is in a beautiful setting. Our room was comfortable and the breakfast was very good.

Cons:

There was no signage in the room to indicate that there was a fridge or where it was located, or indeed the tea and coffee. The line to reception was unanswered when I went to advise that we had no milk and had to use my mobile to ring reception. I was then advised the cartons were in the Fridge. (The milk situation was also experienced by another of the wedding guests). The only other issue was the fact that everyone was eating their starter at the wedding and my starter arrived some five minutes later after I had got up to advise the staff.

2026-06-15 via Nuitee
J
Joanna couple gb
8
Wonderful hotel in beautiful private grounds
Pros:

Beautiful grounds
Lovely hotel
Bedroom was spacious with a high ceiling
Toiletries in the bathroom
Tea and coffee facilities in the room
Dinner service was good and well presented food
Largely the staff were friendly

Cons:

Breakfast was slow and vegetarian food was not just available it had to be ordered. This took 25 minutes
The buffet was needing refilling which meant more waiting.
The restaurant was only a quarter full, ao unacceptable as there were an acceptable amount of staff

2026-06-13 via Nuitee