The Brookmill

Hotels
8.7 (459 reviews)
65 Cranbrook Road , London , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Express check-in/check-out
Bar
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Cons:
Minor issues with amenities
Some complaints about room pricing

Categories

Cleanliness
8.76
Guests noted the rooms as clean and spotless.
Service
9.23
Friendly staff and accommodating service were highlighted positively.
Location
8.97
Several reviews mentioned a great location near public transport.
Room Quality
8.72
Rooms were described as nice and comfortable, with some positive notes on decor.
Amenities
8.25
Some amenities were noted but lacked sufficient hooks and spaces in bathrooms.
Value for Money
8.21
Prices were viewed as high for the value offered, with some reviews mentioning overpriced aspects.
Food and Beverage
8.76
Positive mentions of the pub and food at the hotel.
Overall Experience
8.73
Overall positive experience, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:13

Property Description

Charming Oasis in London

Garden Retreat: The Brookmill offers a serene garden escape in the heart of London, perfect for unwinding after a day of exploring the city.

Delightful Dining: Indulge in delectable dishes at the on-site restaurant and enjoy refreshing drinks at the cozy bar, adding a touch of luxury to your stay.

Convenient Connectivity: With free WiFi and proximity to key landmarks like the O2 Arena and Tower Bridge, The Brookmill ensures you stay connected and make the most of your London adventure.

Experience comfort and convenience at The Brookmill. Book your stay now for an unforgettable London getaway.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 459 reviews
Cleanliness: 8.76
Service: 9.23
Location: 8.97
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.73
P
Paul family_with_children fr
9
Great base for visiting London
Pros:

Staff, facilities and location

Cons:

Surrounding areas are dodgy

2026-08-29 via Nuitee
A
Agnieszka solo_traveller ie
8
Pros:

Everything.

Cons:

No aircon.

2026-08-29 via Nuitee
H
Helen couple gb
10
Great value
Pros:

Cozy room, with nice little extras like hit chocolate, light breakfast items. Nicely finished room that was comfortable and clean. Food there is great too. (It's to the side of the pub)

2026-08-28 via Nuitee
R
Rachel solo_traveller gb
10
Pros:

Well designed comfortable room. Good bathroom and thoughtful extras like bottled water and breakfast muffins and porridge.
The staff were friendly and very helpful.
It was great being above such a lively pub and we enjoyed a good lunch in the lovely beer garden.

Cons:

The bedroom was very warm but there was a very good fan provided

2026-08-25 via Nuitee
A
Ambol family_with_children gb
8
2026-08-23 via Nuitee
F
Flint family_with_children gb
9
Very good
Pros:

Exactly as depicted

Cons:

Locating the place.

2026-08-23 via Nuitee
E
Emily couple gb
10
Really friendly and helpful staff with a nice clean room. Would definitely recommend!
Pros:

Super friendly and helpful staff, a very clean room with nice touches to make a comfortable stay

2026-08-23 via Nuitee
M
Michal solo_traveller gb
8
Pros:

A very convenient location to stay at a reasonable price relatively close to O2 arena (1h walking distance) with good communication links (bus 129).
Place.was clean and towels were of very good quality. Area very quiet and pub downstairs with food and drinks available its a nice add on.
They also allowed us to check in 45 before check in time.

Cons:

Given the price I don't think I can reasonably complain. For longer stays a wardrobe would be a nice add on but space is very limited.

2026-08-20 via Nuitee
S
Sarah couple gb
8
2026-08-11 via Nuitee
O
Olakunle solo_traveller ng
10
2026-08-10 via Nuitee
P
Paul family_with_children fr
9
A great base to use to venture out into London. We’ll be back soon!
Pros:

Location, the pub itself, pricing

2026-08-09 via Nuitee
C
Clayton solo_traveller gb
9
Friendly and welcoming pub with comfortable rooms.
Pros:

The staff were welcoming and friendly. Check in was hassle free and informative. The bar area was welcoming and comfortable.

Cons:

N/A

2026-08-09 via Nuitee
A
Andreas family_with_children ch
6
2026-08-08 via Nuitee
M
Mercy solo_traveller gb
10
Pros:

The room and the bathroom is clean, comfortable bed

Cons:

I like everything

2026-07-24 via Nuitee
J
Jan solo_traveller be
9
2026-07-23 via Nuitee
D
Driscoll solo_traveller gb
4
Pros:

The room was very clean, well located.

Cons:

No air con. I felt like I was really disturbing the staff when checking in, despite there being no one else in there. It says staff are in the pub to help any time, but they weren't there at 9 am when I needed assistance. I phoned to check out and had no response for 3 calls.

2026-07-19 via Nuitee
K
Konstantina solo_traveller gr
9
Pros:

The staff was extremely friendly and accommodating. We enjoyed the fact that there is a pub right under the hotel. The room was spacious and comfortable.

2026-07-14 via Nuitee
R
Rumnique solo_traveller gb
10
Comfortable and friendly stay in great location
Pros:

Really friendly staff, appreciate accommodating our requests for room! Had everything we needed, comfortable room, clean bathroom, some snacks and tea and coffee in the bedroom too, and a fan (we were there in the heatwave)

Cons:

Nothing, would stay again.

2026-07-13 via Nuitee
H
Hugh couple gb
5
A convenient stoph on our way. Staff very friendly.
Pros:

It is a room above a pub up steep staircases; fan aircon; convenient location.

Cons:

No modern aircon.

2026-07-13 via Nuitee
S
silvia couple es
7
Buena ubicación y relación calidad-precio,cómodo
Pros:

Acogedor,el baño era cómodo,la ducha estaba muy bien,limpio,ubicación en zona tranquila,bien comunicado a 2 paradas de london brige. Se agradece la tele con aplicaciones gratuitas. Ponían agua de cortesía y cosas para desayuna.
El restaurante justo abajo tenía muy buen ambiente y el personal muy agradable

Cons:

La cama algo blanda,hacía mucho calor y no había aire acondicionado,como en casi cualquier hotel de Londres. No hay recepción en el hotel por si surge algún complicación aunque yo no la necesite.

2026-07-12 via Nuitee