Fanhams Hall, Exclusive Collection

For the price we paid we would’ve expected air conditioning in the room. A fan was provided but it wasn’t up to much. Breakfast was very expensive.

the room was roasting and they don;t have any AC. the bed is really short. i'm 5'11" and my feet were overhanging the bed.

the breakfast is £25 if its not part of your booking, needless to say i didnlt book it.

Keine Klimaanlage im Zimmer

The dining experience was not exceptional. Slow service and a poor menu.

Breakfast not great and room pretty small

Es handelt sich um ein Haus, das am Anfang des 18. Jahrhunderts erbaut und am Anfang des 20. Jahrhunderts erweitert wurde. Man merkt, dass es seit 1949 nicht mehr einer Familie, sondern verschiedenen Unternehmen (Bank, Hotel etc.) gehörte, weil insbesondere die Gartenanlage nicht mehr vollständig bewirtschaftet wird. So verfallen zum Beispiel das japanische und österreichische Haus im hinteren Teil der Anlage. Zudem ist der Garten an dieser Stelle übersäht mit Fäkalien, was die Wirkung dieses ehemals herrschaftlichen Hauses ziemlich schmälert.

The breakfast was not worth the £22pp. Very limited selection. Price of the room was expensive for what you get. No air con, and fan wasn’t great.

We chose this hotel as the first stop on our European motorbike trip because it looked peaceful and surrounded by beautiful countryside. We wanted to relax and unwind after a long journey, and that was one of the main reasons for booking.
Before our stay, I contacted the hotel to ask if there would be a safe place to park our motorbike overnight. I received a reassuring reply confirming this would not be a problem, so we arrived expecting everything to be arranged.
Unfortunately, on arrival after a long and tiring ride, our confirmed special request had not been accommodated. We were initially given a room where we couldn't keep an eye on our motorbike, even though this had been our main concern from the start. It resulted in unnecessary stress and extra time spent discussing the issue and moving to another room when all we wanted to do was rest.
I had also recently had a PRP injection for my tennis elbow, so after a full day of travelling I was really looking forward to a peaceful evening. At one point, we were seriously considering leaving and finding another place to stay.
Thankfully, the receptionist listened to our concerns and eventually found us a different room where we could see our motorbike from the window. The new room was actually much nicer than the first one, and we really appreciated her efforts to resolve the situation.
The hotel itself is in a lovely, peaceful location with beautiful surroundings. Unfortunately, because so much time was spent sorting out the room issue, we didn't get to enjoy the tranquillity we had come for. The bed was very comfortable, and once everything was resolved, we finally managed to relax.
Overall, this could have been an excellent stay. The hotel has a lot to offer, but it was disappointing that our confirmed special request wasn't prepared before our arrival. A little more attention to guests' requests would have made our first night of our European adventure exactly as we had hoped.

Not applicable

Expensive foods and drinks, and also I accidentally lost the tag for the keys for my room, and dispite them having spares I was fined a very heavy amount of money over a small piece of wood I could have easily made for them. I felt ripped off and wasn't happy paying so much money for such a small item. Also the room I was staying in is stupidly hot due to the lack of air-conditioning during this heatwave. Had to rely on a fan to keep me cool at night.

My stay was in the middle of July heatwave. The room was very warm and the tower fan supplied was struggling to keep the temperature down. I mentioned this at checkout and the staff's reaction indicated it was a known issue; another guest I met had the same problem. Not the end of the world but disappointing given the price of the room.