The Olde Swan Hotel

Hotels
8.5 (802 reviews)
27 Windsor street , Chertsey , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Non-smoking throughout
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Cozy environment
Cons:
Small room
No breakfast served

Categories

Cleanliness
8
Overall clean and well-decorated, but some mentioned the mattress and windows could be improved.
Service
9
Staff were consistently mentioned as friendly and attentive.
Location
9
Great location for nearby attractions like Thorpe Park, with easy access.
Room Quality
8
Rooms described as cozy but sometimes small, with a comfortable bed.
Amenities
8.5
Good amenities like coffee making facilities, but not serving breakfast.
Value for Money
8.5
Generally seen as good value with quality food and comfortable stay.
Food and Beverage
8.5
Good quality food mentioned positively, with a nice pub atmosphere.
Overall Experience
8.5
Overall positive with many guests wishing they could stay longer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:38

Property Description

Charming Accommodation in Chertsey

Convenient Location: Situated just 1.9 km from Thorpe Park, The Olde Swan Hotel offers a peaceful retreat with easy access to nearby attractions like Windsor Castle and Hampton Court Palace.

Comfortable Rooms: Each guest room features a flat-screen TV, a private bathroom with complimentary toiletries, and cozy bed linens ensuring a relaxing stay.

Great Amenities: Enjoy the convenience of free WiFi, on-site dining at the restaurant and bar, as well as free private parking during your visit.

Ready to experience a delightful stay at The Olde Swan Hotel in Chertsey? Book now for an unforgettable getaway!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 802 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
F
Fiona • solo_traveller • gb
8
2026-02-12 • via Nuitee
D
Denise • solo_traveller • gb
7
Pros:

Staff were very friendly and helpful room was nice

Cons:

Room very hot and there was quite a bit of noise

2026-02-09 • via Nuitee
F
Fiona • family_with_children • us
8
Pros:

Very clean. Easy check in/out. Great shower. Comfortable bed.

2026-01-31 • via Nuitee
M
Michael • solo_traveller • gb
10
Everything exceeded my expectations
Pros:

No breakfast. Location good

Cons:

Nothing

2026-01-28 • via Nuitee
W
wim • couple • nl
8
2026-01-27 • via Nuitee
J
John • couple • gb
8
Pros:

Quaint

Cons:

Noise from road and curtains did not blank out street lighting.

2026-01-25 • via Nuitee
E
Eric Ruis • couple • nl
7
Prima plek voor een of twee nachten
Pros:

Het hotel ligt in het hart van het dorp.

Cons:

Lastig om de parkeerplaats te vinden. Het was ook veel te warm op de kamer. Onze kamer lag aan de straatkant en dat geluid hoor je heel goed

2026-01-25 • via Nuitee
A
Amber • extended_group • gb
10
2026-01-20 • via Nuitee
D
Donna • family_with_children • gb
9
Lovely stay and will stay again
Pros:

The staff were really welcoming and friendly. The room was clean and big . The fact it’s a grade 2 listed building then the noise from the street was minimal. The food in the pub was excellent. Tasty and plentiful of it .

Cons:

Parking . It was hard to find . A sign post would be great

2026-01-19 • via Nuitee
J
Jessica • extended_group • gb
3
2026-01-19 • via Nuitee
T
Tanya • family_with_children • gb
8
Happy, helpful and welcoming.
2026-01-19 • via Nuitee
C
Clement • solo_traveller • fr
10
2026-01-19 • via Nuitee
A
Alex • solo_traveller • gb
9
Pleasant
Pros:

How close to the train station it is and the friendly environment

Cons:

Bed was too soft and pillows where not the best making me wake up in the middle of the night a few times

2026-01-19 • via Nuitee
B
Benjamin • family_with_children • gb
10
Location, & staff good food excellent value for money
2026-01-19 • via Nuitee
B
bill • extended_group • gb
10
The place is a gem
Pros:

The staff were top people. Couldn’t have been more helpful.

Cons:

The fact that we couldn’t stay longer!!

2026-01-19 • via Nuitee
K
Karen • couple • us
5
It was a very basic room which did the job. Not a place that I would rave about to my friends
Cons:

It would have been better if there had been an adequate number of towels in the room . Two smallish towels and two floor mats was not adequate.

2026-01-19 • via Nuitee
B
Bev • extended_group • gb
10
2026-01-17 • via Nuitee
C
Craig • family_with_children • gb
7
2026-01-04 • via Nuitee
M
Marcin • family_with_children • gb
8
2026-01-03 • via Nuitee
J
Jacki • couple • au
10
Cosy charming English pub! Highly recommend !
Pros:

Very friendly pub with kind people behind and in front of the counter… room was cosy!

2025-12-29 • via Nuitee