The Olde Swan Hotel

Hotels
8.5 (810 reviews)
27 Windsor street , Chertsey , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Non-smoking throughout
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Cozy environment
Cons:
Small room
No breakfast served

Categories

Cleanliness
8
Overall clean and well-decorated, but some mentioned the mattress and windows could be improved.
Service
9
Staff were consistently mentioned as friendly and attentive.
Location
9
Great location for nearby attractions like Thorpe Park, with easy access.
Room Quality
8
Rooms described as cozy but sometimes small, with a comfortable bed.
Amenities
8.5
Good amenities like coffee making facilities, but not serving breakfast.
Value for Money
8.5
Generally seen as good value with quality food and comfortable stay.
Food and Beverage
8.5
Good quality food mentioned positively, with a nice pub atmosphere.
Overall Experience
8.5
Overall positive with many guests wishing they could stay longer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:38

Property Description

Charming Accommodation in Chertsey

Convenient Location: Situated just 1.9 km from Thorpe Park, The Olde Swan Hotel offers a peaceful retreat with easy access to nearby attractions like Windsor Castle and Hampton Court Palace.

Comfortable Rooms: Each guest room features a flat-screen TV, a private bathroom with complimentary toiletries, and cozy bed linens ensuring a relaxing stay.

Great Amenities: Enjoy the convenience of free WiFi, on-site dining at the restaurant and bar, as well as free private parking during your visit.

Ready to experience a delightful stay at The Olde Swan Hotel in Chertsey? Book now for an unforgettable getaway!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 810 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
S
Service • solo_traveller • gb
9
Overnight stay for Thorpe park
Pros:

Staff were amazing, so friendly. Our meal in the pub was lovely, so tasty and excellent value for money. Our room was spotlessly clean, would definitely stay again 😃

Cons:

Nothing

2026-04-11 • via Nuitee
K
Kennedy • family_with_children • gb
5
Pros:

Good location

Cons:

Very expensive 3 drinks £38

2026-04-08 • via Nuitee
R
Rainer • family_with_children • at
9
Pros:

Charme, Lage, Freundliches Personal

2026-04-03 • via Nuitee
M
mincher • couple • gb
8
Very much served its purpose for an average price, and very nice evening meal.
Pros:

The evening meal we had was excellent. Good beer & wine (although a little expensive). Lovely Staff

Cons:

The stairs to the rooms were a little steep. That is more our mobility issues, rather than the fault of the building

2026-03-30 • via Nuitee
D
Dominic • family_with_children • gb
10
Comfortable, convenient and good value.
Pros:

Very convenient for our visit to Thorpe park, staff were friendly, the rooms warm and the water hot. Could not ask for much more.

2026-03-29 • via Nuitee
D
Debbie • extended_group • gb
8
Pros:

Very accommodating

Cons:

Windows were open in room when we got there and very difficult to close

2026-03-29 • via Nuitee
B
Ben • couple • gb
8
2026-03-28 • via Nuitee
Z
Zara • couple • ie
10
Fabulous, home from home, well looked after from start of stay to the end. Thank you Phil and staff
Pros:

There is no breakfast served at this location, but a one minute walk brings you to a fabulous cafe. Joe’s cafe. It is central to all the locations we needed to go.
The staff are amazing all friendly and enjoy the banter just as much I do! Evening dinner is well presented and tasty and had no problem with my fussy requests and great value for money.

Cons:

Nothing. It’s always my go to hotel when visiting family members.

2026-03-17 • via Nuitee
A
Alan • solo_traveller • gb
9
Location and staff
Pros:

Location

2026-03-10 • via Nuitee
G
GRAHAME • solo_traveller • gb
7
2026-03-07 • via Nuitee
A
Alan • extended_group • gb
8
2026-03-06 • via Nuitee
W
Walterus LM • solo_traveller • nl
8
prima
Pros:

gezellige oude Inn sfeervol parking achter het hotel niet duur

Cons:

Kamers zijn gedateerd en wat gehorig

2026-03-02 • via Nuitee
C
craig • couple • gb
8
Pros:

Everything

Cons:

Nothing

2026-03-02 • via Nuitee
D
Detlev • couple • de
8
2026-02-25 • via Nuitee
F
Fiona • family_with_children • us
8
2026-02-23 • via Nuitee
F
Fiona • solo_traveller • gb
8
2026-02-12 • via Nuitee
D
Denise • solo_traveller • gb
7
Pros:

Staff were very friendly and helpful room was nice

Cons:

Room very hot and there was quite a bit of noise

2026-02-09 • via Nuitee
F
Fiona • family_with_children • us
8
Pros:

Very clean. Easy check in/out. Great shower. Comfortable bed.

2026-01-31 • via Nuitee
M
Michael • solo_traveller • gb
10
Everything exceeded my expectations
Pros:

No breakfast. Location good

Cons:

Nothing

2026-01-28 • via Nuitee
W
wim • couple • nl
8
2026-01-27 • via Nuitee