The Olde Swan Hotel

Hotels
8.5 (860 reviews)
27 Windsor street , Chertsey , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Cozy environment
Cons:
Small room
No breakfast served

Categories

Cleanliness
8
Overall clean and well-decorated, but some mentioned the mattress and windows could be improved.
Service
9
Staff were consistently mentioned as friendly and attentive.
Location
9
Great location for nearby attractions like Thorpe Park, with easy access.
Room Quality
8
Rooms described as cozy but sometimes small, with a comfortable bed.
Amenities
8.5
Good amenities like coffee making facilities, but not serving breakfast.
Value for Money
8.5
Generally seen as good value with quality food and comfortable stay.
Food and Beverage
8.5
Good quality food mentioned positively, with a nice pub atmosphere.
Overall Experience
8.5
Overall positive with many guests wishing they could stay longer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:38

Property Description

Charming Accommodation in Chertsey

Convenient Location: Situated just 1.9 km from Thorpe Park, The Olde Swan Hotel offers a peaceful retreat with easy access to nearby attractions like Windsor Castle and Hampton Court Palace.

Comfortable Rooms: Each guest room features a flat-screen TV, a private bathroom with complimentary toiletries, and cozy bed linens ensuring a relaxing stay.

Great Amenities: Enjoy the convenience of free WiFi, on-site dining at the restaurant and bar, as well as free private parking during your visit.

Ready to experience a delightful stay at The Olde Swan Hotel in Chertsey? Book now for an unforgettable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 860 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
J
Jack solo_traveller gb
10
Pros:

Great places to stay easy to get around

Cons:

The room was a little noisy as its near the road apart from that excellent stay

2026-07-17 via Nuitee
R
ruth couple gb
8
2026-07-15 via Nuitee
N
Nick solo_traveller gb
6
Good location for Heathrow and Thorpe Park.
Pros:

Proximity to Thorpe Park.
Beds were comfy.

Cons:

Food was unavailable.
No air-conditioning.
Soap wasn't the best.
Weird lights

2026-07-13 via Nuitee
F
Fiona solo_traveller gb
10
Lovely clean, comfy, quiet room.
Pros:

Lovely room with a comfy bed. I really appreciated the fan in the room!

2026-07-13 via Nuitee
L
Louis couple za
7
Enjoyable!
Pros:

Old school, great pub downstairs, and secure parking on site! Person at reception, who was also the barman, was super helpful & friendly!

Cons:

Heatwave & property not geared for AC,

2026-07-13 via Nuitee
S
stella family_with_children re
6
Chambre spacieuse mais impossible à rafraîchir en aérant pour dormir et très bruyante.
Pros:

La gentillesse du personnel.

Cons:

La chambre au dernier étage était suffocante avec la chaleur même s’il faisait bon dehors la nuit. Nous ne pouvions pas dormir la fenêtre ouverte à cause du bruit de la rue. Les lits étaient inconfortables.

2026-07-12 via Nuitee
N
Nicholas couple gb
8
2026-07-11 via Nuitee
J
Joel family_with_children ch
7
2026-07-11 via Nuitee
S
Stephen family_with_children gb
9
Excellent customer service
Pros:

Check in was smooth. We were taken up to the room and everything that we needed to know was explained to us. The bar staff were really helpful both with our food order and when I asked about the local cider. We'd just spent the day at Thorpe Park, so the location was absolutely perfect.

Cons:

N/A

2026-07-10 via Nuitee
H
Helen family_with_children gb
10
Great stay
Pros:

Staff were amazing and really welcoming. Food was delicious and great value for money. Stayed with my two boys for a visit to Thorpe park which was 5 min drive away. Will definitely recommend and will hopefully return.

2026-07-09 via Nuitee
A
Andy solo_traveller gb
8
Friendly team, good value, great beer
Pros:

I stayed here because of the price and location, when I went into the hotel all the staff were welcoming and friendly. The room was comfortable and clean. I did not eat in the hotel but the beer was good.

Cons:

Bigger towels

2026-07-07 via Nuitee
G
Gary couple gb
10
Great short break.
Pros:

Hotel was just what we wanted. Visiting family nearby. Staff were l9vely. Hotel clean. Food in bar very good. We gave stayed here 3 times now and will be back.

Cons:

Nothing.

2026-07-06 via Nuitee
S
Sian family_with_children gb
9
Would definitely return for the food alone. Also excellent pint of Guiness!
Pros:

Great value. Fab location, very friendly staff and amazing food. We’d definitely return.

2026-07-05 via Nuitee
M
Matthew solo_traveller gb
8
Good value, comfortable rooms above a nice pub. Will use again
Pros:

Bedroom great. Comfy and quiet. Good value

Cons:

Bathroom. Needed TLC and maintenance

2026-07-02 via Nuitee
H
Hilary solo_traveller gb
8
Ideal overnight stay
Pros:

Comfortable room and lovely staff

Cons:

The lack of breakfast availability was a hindrance but not a real problem as there was somewhere else to east very nearby

2026-06-30 via Nuitee
D
David solo_traveller gb
10
Welcoming and friendly with great food.
Pros:

On arrival and throughout the stay, the staff were brilliant. Really friendly and couldn't do enough for us.

Stayed during the hottest day in June, they provided us with fans in the room and as much ice as we wanted to try and keep things cool.

The room was very spacious and clean. We were on the high street but barely heard any noise, there was live music on while we were staying there but it was really quiet in the room.

The pizza's we ordered from the pub kitchen were amazing!!

Fantastic all around, looking forward to staying again in the future. Highly recommended.

Cons:

A mini fridge in the room would have been nice to keep a few drinks cool in the heat.

2026-06-29 via Nuitee
S
Simon solo_traveller gb
10
2026-06-29 via Nuitee
S
Stanislaw solo_traveller gb
8
2026-06-27 via Nuitee
R
Reid family_with_children gb
8
Lovely wee hotel!
Pros:

Nice hotel, great staff, fab location

Cons:

The only thing I would have loved would have been a mini fridge in the family room. We were there during the heatwave and any drinks or water we had bought for the room during the night quickly became undrinkable as the room was extremely warm. Other than that, a great stay!

2026-06-24 via Nuitee
K
kevin sheffield family_with_children gb
8
Good n stop over
Pros:

Location

Cons:

Tv no signal

2026-06-24 via Nuitee