The Waterman's Arms

Hotels
8.6 (1170 reviews)
1 Glenaffric Avenue Docklands , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Garden
Luggage storage
Bar
Canoeing
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Exceptional breakfast
Cons:
Cleanliness issues
Room quirks

Categories

Cleanliness
7.74
Issues with cleanliness and maintenance mentioned.
Service
9.21
Staff was friendly and welcoming.
Location
8.75
Good location with amenities nearby.
Room Quality
8.2
Comfortable beds but issues with some rooms.
Amenities
8.23
Basic amenities mentioned; tea selection could improve.
Value for Money
8.69
Reasonable value considering the location and breakfast.
Food and Beverage
9.24
Breakfast was noted as exceptional.
Overall Experience
8.71
Overall pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:12

Property Description

Convenient Location in London
Located near Canary Wharf Underground Station, The Waterman's Arms offers easy access to popular landmarks like West Ham, Olympic Stadium, and O2 Arena. Explore London's attractions with ease from our centrally located hotel.

Comfortable Accommodation
Relax in our non-smoking rooms equipped with free WiFi, TV, and private bathrooms. Enjoy a cozy stay with complimentary toiletries and a hairdryer provided in each room. Rest assured with our quality bed linen and towels.

Delicious Dining Options
Indulge in British cuisine at our on-site restaurant, with special dietary options available upon request. Whether you're a vegetarian, dairy-free, or vegan, we cater to all preferences for a satisfying dining experience.

Book your stay at The Waterman's Arms for a memorable London getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 1170 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 8.71
C
Charlotte • couple • gb
6
Not bad for the money, for London.
Pros:

Good sized room, really comfy bed. Spacious bathroom with a nice big shower cubicle (I hate those tiny ones you can't bend down in!). Nice quality toiletries. Friendly staff. All clean and comfortable.

Cons:

Self check-in on Mondays as the pub is closed, so couldn't remedy the lack of advertised hairdryer. Paid extra for superior room that boasted "river views" - definitely no river view from the building! Breakfast is included, up to a full English priced at £13 on the menu, so quite surprised to have to pay an extra £2 for bacon when ordering an £8 breakfast option. You also only get one drink, so had to pay extra if we wanted a hot drink and a juice.

2026-10-20 • via Nuitee
M
Mustafa • solo_traveller • om
9
Pros:

Wonderful staff & the best burger in town

2026-10-19 • via Nuitee
R
Roel • solo_traveller • ch
10
2026-10-15 • via Nuitee
C
Christiaan • solo_traveller • nl
10
2026-10-14 • via Nuitee
J
jayne • solo_traveller • gb
8
2026-10-12 • via Nuitee
B
Barbara • couple • ie
8
Great stay and will stay again but in bigger room
Pros:

Location was excellent . Decor in room nice . Spotlessly clean . Breakfast good ahd staff lovely

Cons:

No aircon but understand it's a listed building . So extra fans would be good

Didnt like if we left our patio doors open it was a shared balcony with next door

2026-10-11 • via Nuitee
N
Naomi • couple • gb
8
Pros:

Very good location for a night at the O2. Comfy and clean, lovely breakfast.

2026-10-11 • via Nuitee
B
Bozena • couple • pl
10
2026-10-11 • via Nuitee
L
Lekso • solo_traveller • ge
10
2026-10-10 • via Nuitee
T
Trish • family_with_children • gb
9
Great for the 02. Thank you
Pros:

Warm welcome, nice quirky place to stay

2026-10-07 • via Nuitee
C
carly • couple • gb
10
2026-09-15 • via Nuitee
C
Carol • solo_traveller • gb
8
Pros:

Very welcoming and food was lovely

Cons:

Shower didnt work, and security could be better after bar closes

2026-09-14 • via Nuitee
M
marco • couple • it
8
Ottimo
Pros:

L’intera struttura ha un’autentico stile Inglese, sia le camere, che il pub, la colazione sono davvero speciali, inserirei qualche cosa di dolce oltre i piatti tipici che sono super. Quartiere tranquillo e la comodità di avere il pub, resta uno dei punti di forza.

Cons:

Forse solo la cosa che su un totale di 4 giorni non hanno cambiato le asciugamani, ma non so se bastava chiedere.

2026-09-13 • via Nuitee
D
Dixon • couple • gb
8
Useful place to stay for the O2
Pros:

Lovely old pub
Room was large and very comfortable.
Nice bathroom
Staff friendly and informative.

Cons:

There wasn’t any thing we didn’t like, but the pub does need a refresh of some paint work

2026-09-13 • via Nuitee
T
Trudi • solo_traveller • gb
9
A pleasant stay.
Pros:

Spacious bedroom, tea & coffee facilities in the room. Nicely decorated en suite with rainfall shower.
Lovely breakfast.

Cons:

There were some cobwebs behind the bathroom door by the window, which, as a non fan of spiders, was a bit uncomfortable.

2026-09-12 • via Nuitee
J
Jan • couple • nl
9
2026-09-10 • via Nuitee
J
Jayne • family_with_children • gb
10
Throughly enjoyed
Pros:

The location was great as we were going to the o2. Great choice for breakfast and it was very nice. The staff were very helpful and friendly. And we look forward to returning very soon

Cons:

N/A

2026-09-09 • via Nuitee
C
Caitlin • solo_traveller • gb
7
2026-09-08 • via Nuitee
A
Angela • solo_traveller • gb
9
Pros:

Staff were great, brilliant location!

2026-09-06 • via Nuitee
E
Emma • family_with_children • fr
7
2026-09-02 • via Nuitee