Zams rooms

Hotels
5.8 (169 reviews)
101 Bucknall New Road , Stoke on Trent , gb

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Free wired internet
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Friendly staff
Cons:
Stained bedding
High price with poor maintenance

Categories

Cleanliness
1.8
There was hair in the bed and a yellow stain, indicating sheets hadn’t been changed.
Service
7.8
Staff were friendly.
Location
7.8
Standard quality for this hotel tier.
Room Quality
3.8
Shared toilet and bath; overall low quality.
Amenities
7.8
Standard quality for this hotel tier.
Value for Money
3.8
For that room price, it is high with zero maintenance.
Food and Beverage
7.8
Standard quality for this hotel tier.
Overall Experience
5.8
Mixed feelings due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:38

Property Description

Luxurious Accommodation

Zams rooms, a 4-star hotel in Stoke on Trent, offers a luxurious stay with modern amenities. Each room features a flat-screen TV, kitchen, dining area, safety deposit box, and a shared bathroom with complimentary toiletries. Some units even boast stunning city views, ensuring a memorable experience for guests.

Convenient Location

Situated just 7 km from Trentham Gardens and 23 km from Alton Towers, Zams rooms provides easy access to popular attractions. Additionally, the proximity to Buxton Opera House and Capesthorne Hall offers guests the opportunity to explore the cultural scene nearby.

Exceptional Services

With free WiFi, bed linen, towels, and a kettle provided in every room, Zams rooms ensures a comfortable and convenient stay for all guests. The hotel's dedication to hospitality and attention to detail make it a top choice for travelers visiting Stoke on Trent.

Book your stay at Zams rooms now for a memorable and enjoyable experience.

Important information:

Indicating 25 pound fee for callout to let guest in.

There is 50 pound replacement key policy.

Please note that no alcohol is allowed on the premises.Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.8
Based on 169 reviews
Cleanliness: 1.8
Service: 7.8
Location: 7.8
Room Quality: 3.8
Amenities: 7.8
Value for Money: 3.8
Food and Beverage: 7.8
Overall Experience: 5.8
T
Taylor • couple • gb
1
Pros:

Nothing.

Cons:

The manager was very rude

2026-02-14 • via Nuitee
W
Wyatt • extended_group • gb
10
Good Price Value & Decent room
2026-01-19 • via Nuitee
M
Murali • solo_traveller • gb
1
Pros:

Nothing

Cons:

For that room price is high with zero maintenance

2026-01-19 • via Nuitee
B
Bozena • couple • gb
9
2026-01-18 • via Nuitee
F
Frank • couple • gb
9
2025-10-28 • via Nuitee
A
Alison • couple • gb
1
Pros:

Nothing pillows and quilt all stained

2025-10-20 • via Nuitee
D
Damilola • couple • ng
9
Pros:

Satisfactory

Cons:

Shared toilet and bath

2025-07-08 • via Nuitee
L
Liam • young couple • gb
3
Poor
Pros:

Staff where friendly

Cons:

There was hair in the bed and a yellow stain so it appeared as if the sheets hadn’t been changed

2025-06-29 • via Nuitee
A
Andrew • review category business travellers • gb
1
Bad
Pros:

Didn’t

Cons:

Everything

2025-06-10 • via Nuitee
I
Irmantas • review category business travellers • lt
3
Poor
Pros:

Nothing

2025-06-07 • via Nuitee
A
Anish • group • in
7
Good
2025-05-08 • via Nuitee
M
Maria • young couple • gb
3
Will not return or recommend it to anyone
Cons:

How staff made me feel . Also how long it took to book in . Also asked for 100 deposit when website said 60

2025-05-05 • via Nuitee
M
Manssour • family with young children • gb
1
Bad
Pros:

Just took my money. We checked in then realized other ppl lives there too. Didn’t feel safe at all. When I said we don’t want the place and ask for money back, there was no care or sympathy. Cold and blunt said no we can’t dot it

2025-04-17 • via Nuitee
W
Wasiu • solo traveller • gb
1
Bad
2025-02-20 • via Nuitee
S
Sophia • young couple • gb
1
The room was dirty toilets were disgusting
Pros:

Nothing

Cons:

Everything

2024-12-18 • via Nuitee
Q
Qasim • young couple • gb
10
Exceptional
2024-12-12 • via Nuitee
D
Dmytro • review category business travellers • ua
9
Superb
2024-11-28 • via Nuitee
A
Akuila • review category business travellers • gb
8
Very good
2024-11-27 • via Nuitee
M
Mohammed • solo traveller • gb
10
Exceptional
2024-11-21 • via Nuitee
L
Leah • young couple • gb
8
Very good
2024-11-18 • via Nuitee