The Z Hotel City

Hotels
Z Hotels
8.2 (9119 reviews)
23-28 Fleet Street , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Cheese and wine buffet
Cons:
Very small rooms
High prices for room quality
Inconsistent room amenities

Categories

Cleanliness
8.16
Most reviews noted the cleanliness positively but mentioned some issues like small room sizes.
Service
8.63
Generally well-received, with positive references to helpful staff.
Location
8.67
The location was praised in most reviews as convenient and well-situated.
Room Quality
7.62
Several reviews highlighted small room sizes and uncomfortable setups.
Amenities
8.15
Some amenities appreciated but limited complaints about AC and room functionality.
Value for Money
7.61
Feedback indicated that the price did not correlate with the room quality.
Food and Beverage
8.66
Positive comments on the cheese and wine buffet and breakfast quality.
Overall Experience
8.13
Mixed sentiments with some positives but significant negatives impacting the overall feel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:12

Property Description

Luxurious Accommodation in Central London
Experience the epitome of comfort and convenience at The Z Hotel City in central London. Indulge in our air-conditioned rooms with handcrafted beds, 40-inch Samsung HD TV, and complimentary toiletries. Wheelchair accessible rooms are also available for all guests.

Delicious Breakfast Options
Start your day right with our granola station, freshly baked pastries, and a selection of teas, coffees, and juices. Whether you prefer a quick bite on weekdays or a leisurely buffet on weekends, we have you covered.

Prime Location and Exceptional Service
With a 24-hour front desk, easy access to iconic landmarks like St Paul's Cathedral and Blackfriars Train Station, and proximity to theatres, The Z Hotel City ensures a memorable stay. Book now for a truly unforgettable London experience.

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 9119 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.13
C
Clare family_with_children gb
10
2026-05-16 via Nuitee
A
Arvin solo_traveller gb
10
2026-05-15 via Nuitee
K
Kelsey couple gb
7
Great location, very small rooms
Pros:

Location is excellent and good value for money, the late check out fees were really reasonable

Cons:

The bed was very hard and the room was very very small, I knew it would be without a window but it was just a bed and the space behind the door and the bathroom

2026-05-15 via Nuitee
S
Silvia solo_traveller it
8
2026-05-14 via Nuitee
U
Ulrich solo_traveller de
9
2026-05-14 via Nuitee
V
Vito solo_traveller hr
8
2026-05-14 via Nuitee
M
Monika couple au
9
Excellent location and value for money accomodation.
Pros:

Breakfast was very good value, nice variety. The Wine and Cheese night was a nice bonus. Shower was fantastic. Location was excellent. Staff very accomodating and friendly.

Cons:

The rooms are very very compact. We missed having a fridge.

2026-05-14 via Nuitee
L
Lana solo_traveller gb
8
Clean, excellent value for money, had everything one needs. Would definitely stay again and recommend!
Pros:

Clean, good value for money, had everything that was needed.

Cons:

Nothing

2026-05-14 via Nuitee
C
Chiara family_with_children it
8
2026-05-14 via Nuitee
N
Naomi solo_traveller gb
8
2026-05-13 via Nuitee
E
Eugeniu solo_traveller gr
10
Value for money with a good location
Pros:

Simple and useful

Cons:

All good

2026-05-13 via Nuitee
M
Mert couple bg
10
2026-05-13 via Nuitee
R
Rose solo_traveller gb
8
2026-05-13 via Nuitee
M
Mark solo_traveller gb
10
Pros:

Incredible value for such a great location. Charming staff too.

2026-05-13 via Nuitee
M
Marina solo_traveller es
6
Nice for short stays online
Pros:

Location

Cons:

Very small rooms

2026-05-13 via Nuitee
J
Jesusc21 solo_traveller es
7
Pros:

Está muy bien situado, cerca de las zonas turísticas y el precio no era excesivo. Limpiaron la habitación el segundo día y la atención de los trabajadores fue correcta.

Cons:

El colchón de la cama totalmente hundido, horrible. El tamaño de la habitación no es aconsejable para parejas que estén iniciando una relación, puedes estar en váter y la cama se encuentra al lado...separada por una cristalera.

2026-05-13 via Nuitee
E
Emily solo_traveller gb
6
Great location. Clean room. Nice breakfast
Pros:

The breakfast is pricy but a really nice range of food and nice cafe area.
The bed was very comfy and nice shower. The room was also clean and great location.

Cons:

The room was boiling! No way of opening the windows and I had a horrible view on to a pigeon covered inner courtyard/roof area. I could not get the air con to cool the room and there were no instructions. The room was also very small

2026-05-12 via Nuitee
J
John couple gb
9
2026-05-12 via Nuitee
J
Joseph solo_traveller nl
7
Decent stay in clean, centrally located hotel - yet room was too small
Pros:

I had a decent stay at Z City Fleet Street. The location is central, in the heart of the City. The room was very clean. Wifi was fast and stable (video conferencing possible). Bed and cushions were very good. Room was quiet. Reception desk staff was very kind and flexible. Good for 1-2 nights, yet not more.

Cons:

In practice, the (Queen) room was too small. With the bed against the wall, the feeling was OK - but there is no cupboard and floor space is extremely limited, which makes it unsuitable for trips longer than 2 days. Breakfast was rather poor, since most of the bowls were empty.

2026-05-12 via Nuitee
R
Renaudineau solo_traveller fr
10
2026-05-12 via Nuitee