The Z Hotel City

Hotels
•
Z Hotels
8.2 (8828 reviews)
23-28 Fleet Street , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Cheese and wine buffet
Cons:
Very small rooms
High prices for room quality
Inconsistent room amenities

Categories

Cleanliness
8.16
Most reviews noted the cleanliness positively but mentioned some issues like small room sizes.
Service
8.63
Generally well-received, with positive references to helpful staff.
Location
8.67
The location was praised in most reviews as convenient and well-situated.
Room Quality
7.62
Several reviews highlighted small room sizes and uncomfortable setups.
Amenities
8.15
Some amenities appreciated but limited complaints about AC and room functionality.
Value for Money
7.61
Feedback indicated that the price did not correlate with the room quality.
Food and Beverage
8.66
Positive comments on the cheese and wine buffet and breakfast quality.
Overall Experience
8.13
Mixed sentiments with some positives but significant negatives impacting the overall feel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:12

Property Description

Luxurious Accommodation in Central London
Experience the epitome of comfort and convenience at The Z Hotel City in central London. Indulge in our air-conditioned rooms with handcrafted beds, 40-inch Samsung HD TV, and complimentary toiletries. Wheelchair accessible rooms are also available for all guests.

Delicious Breakfast Options
Start your day right with our granola station, freshly baked pastries, and a selection of teas, coffees, and juices. Whether you prefer a quick bite on weekdays or a leisurely buffet on weekends, we have you covered.

Prime Location and Exceptional Service
With a 24-hour front desk, easy access to iconic landmarks like St Paul's Cathedral and Blackfriars Train Station, and proximity to theatres, The Z Hotel City ensures a memorable stay. Book now for a truly unforgettable London experience.

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 8828 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.13
T
Thibaud • family_with_children • fr
5
Changez vos lits...
Pros:

L'emplacement est top. Le bar/café ouvert 24/24 avec le serveur Jean Pierre qui est super sympa.
Le staff en général tout le monde était agréable.

Cons:

Les lits! On dirait que les matelas font deux centimètres d'épaisseur.
J'ai eu la "chance" d'en essayer 3 différents pendant mon séjour et ils étaient tous aussi inconfortables que ça soit la chambre standard, queen ou accessible.

2026-03-14 • via Nuitee
J
Jacopo • couple • it
8
Soggiorno piccolo ma piacevole
Pros:

La cosa che ho preferito di piu della struttura ma in particolare delle camere e stai il letto grande comodo e pulito

Cons:

Non mi è piaciuta molto la doppia porta di vetro all’entrata un po ingombrante e scomoda per immagino sia per una sicurezza maggiore

2026-03-14 • via Nuitee
B
B • couple • fr
8
2026-03-14 • via Nuitee
B
Bennett • family_with_children • gb
6
Cons:

I found the shower very difficult for accessibility needs as well as the layout of the desk.

2026-03-13 • via Nuitee
W
Winfreda Tariro • solo_traveller • gb
6
2026-03-13 • via Nuitee
P
Pam • solo_traveller • gb
8
Excellent value for money & brilliant location
Pros:

Location - easy walk to Covent Garden & theatre district. Five mins from Temple tube station (circle & district line)

Cons:

Nothing

2026-03-13 • via Nuitee
E
Elisa • family_with_children • es
9
2026-03-13 • via Nuitee
Q
Quilez-Badia • extended_group • es
5
Personal muy amable, pero habitaciones extremadamente pequeñas.
Pros:

La amabilidad del personal.
Me cambiaron de habitación por un problema con el split del aire acondicionado/calefacción (que también vinieron a arreglar) y que la habitación olía a humedad.

Cons:

El tamaño de las habitaciones era muy pequeño.
El portátil casi no cabía en la mesa para "trabajar"
El split del aire acondicionado/calefacción goteaba y la habitación olía a humedad.

2026-03-12 • via Nuitee
K
Krzysztof • family_with_children • gb
9
2026-03-12 • via Nuitee
D
David • solo_traveller • gb
8
Great hotel at affordable price in prime location.
Pros:

Location, cleanliness, facilities, staff.

Cons:

Noisy air con

2026-03-12 • via Nuitee
G
Gabriel • couple • br
10
2026-03-10 • via Nuitee
C
Carol • solo_traveller • gb
8
Very convenient base for a short stay.
Pros:

Fantastic location and friendly staff.

Cons:

Room was too cold and heating controls did not work.

2026-03-10 • via Nuitee
A
Alistair • couple • gb
6
Good for an after business dinner stay but beds not comfortable.
Pros:

Great welcome, very convenient , clean and tidy.

Cons:

Uncomfortable bed

2026-03-10 • via Nuitee
R
Rocio • family_with_children • nl
8
Pros:

De locatie is perfect, schoon en vriendelijk personeel.

2026-03-09 • via Nuitee
L
Leanne • solo_traveller • nl
6
Pros:

Located in a pleasant part of London. Easy accessible location.

Cons:

There was an issue with the heating but it got fixed pretty quickly.

2026-03-09 • via Nuitee
J
john • family_with_children • gb
8
Pros:

Room. Food. Bar

2026-03-09 • via Nuitee
H
Hans Ulrich Werner • couple • ma
8
Ok mais pas à refaire sans fenêtre dans la chambre
Pros:

Rapport qualité-prix
Situation

Cons:

Toute petite chambre sans fenêtre (!!)????

2026-03-09 • via Nuitee
A
Anselem • couple • gb
10
2026-03-09 • via Nuitee
L
Lucy • couple • gb
10
great stay, small but perfect and just what you need for one night
Pros:

location was perfect, staff were really friendly and overall just a great stay

2026-03-08 • via Nuitee
A
A. M. • solo_traveller • nl
7
Goed
Pros:

Keurige efficiënte kamer

Cons:

Jammer dat de tv het niet deed. Na de eerste avond gemeld maar helaas niet opgelost

2026-03-08 • via Nuitee