Uno Hotel Rose and Crown Tonbridge

Hotels
6 (2140 reviews)
High Street , Tonbridge , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Concierge service
Kid meals
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good value for the price
Cons:
Cleanliness issues
Lack of amenities
Unsatisfactory room quality

Categories

Cleanliness
4
Several mentions of dirtiness and dust in rooms, indicating a below-average cleanliness.
Service
7.5
Staff described as friendly, however, there were complaints about responsiveness.
Location
8
Good location mentioned positively in multiple reviews.
Room Quality
5.5
Mixed feedback on rooms regarding comfort, temperature, and age.
Amenities
5.5
General sentiment that amenities were lacking, particularly in breakfast offerings.
Value for Money
6.5
Good price for the location, although concerns about quality.
Food and Beverage
5
Several complaints about breakfast quality and variety.
Overall Experience
6
An overall average experience with highlights and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:01

Property Description

Historic Charm and Modern Comforts
Experience the blend of old-world charm and modern amenities at The Rose & Crown Hotel, Sure Hotel Collection by Best Western. The Tudor building, with its original oak beams and Jacobean panelling, offers a unique stay in the heart of Tonbridge.

Convenient Location
Located in the vibrant Tonbridge High Street, our hotel provides easy access to major attractions like the Ancient Castle, Tonbridge Public School, Hever Castle, and Churchill's home. With proximity to the M25 Motorway, Gatwick Airport, and the Channel Tunnel, exploring the surrounding areas is a breeze.

Timeless Elegance
Step into a world of timeless elegance where history meets luxury. Book your stay at The Rose & Crown Hotel now for a memorable experience in Tonbridge.

Important information:

The car park is located in Church Street, at the rear of the property. The postcode for the car park is TN9 1HD.

For bookings of 5 rooms or more please contact the property as different conditions may apply.Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6
Based on 2140 reviews
Cleanliness: 4
Service: 7.5
Location: 8
Room Quality: 5.5
Amenities: 5.5
Value for Money: 6.5
Food and Beverage: 5
Overall Experience: 6
S
Silvia • solo_traveller • sk
8
old, but clean hotel, friendly team/staff, good breakfast and very good position. thank you.
2026-03-20 • via Nuitee
R
Ryan • couple • gb
5
2026-03-20 • via Nuitee
L
Louise • couple • gb
8
2026-03-20 • via Nuitee
M
Mark • solo_traveller • gb
5
Pros:

Price, location, clean and friendly staff

Cons:

Broken loo flush and no loo brush. Room very hot but sit is on the road opening windows meant lots of traffic noise. Main issue was noise inside hotel of lots of doors slamming throughout the night and floors creaking, and then people making lots of noise at all hours. People noise not hotels fault but could have soft lose of doors etc to dampen. Made do two very poor nights sleep.

2026-03-20 • via Nuitee
D
Dean • solo_traveller • gb
10
Business stay.
Pros:

Lots of character lovely old building right on the high street.

Cons:

Nothing.

2026-03-19 • via Nuitee
D
Darren • solo_traveller • gb
2
Would not recommend this place to anybody
Pros:

The location

Cons:

Poorly maintained
Dirty
Carpet hadn’t seen a hoover for a month
Breakfast was poor
Dirty rude staff
Shower was broken

2026-03-19 • via Nuitee
A
Andrea • couple • gb
1
Pros:

Nothing

Cons:

Hotel dated not good food poor

2026-03-18 • via Nuitee
P
Paul • solo_traveller • sc
4
Nothing to write home about. The location was great.
Cons:

The Shower was rubbish, and the toilet flush was broken, the bed was very uncomfortable, it was well used.

2026-03-17 • via Nuitee
L
Lacramioara • solo_traveller • ro
8
Pentru o noapte e ok.
Pros:

Proprietatea situată în mijlocul orașului,cu personal atent drăguț și amabil.

Cons:

Nu mi-a plăcut ca nu avea lift, pentru bagajele grele, curățenia la baie lasă de dorit.

2026-03-17 • via Nuitee
S
susan • family_with_children • gb
5
Pros:

The style of the room clean bedding

Cons:

Poor maintenance
And cleaning
Toilet stained
sink plug broken
Cold Tap spun when turned on
Toilet roll holder very loose
Bath sealant mouldy
One bath towel and one hand towel for two people
Hand soap run out
Duvet small
All mirrors dirty

Old contact lenses on bed side cabinet and a piece of a letter on the floor
When we entered room

2026-03-15 • via Nuitee
P
PETER • family_with_children • gb
6
Location good
Pros:

Location good

Cons:

Room tired although clean

2026-03-15 • via Nuitee
G
Gary • solo_traveller • gb
7
2026-03-15 • via Nuitee
O
O'Hara • solo_traveller • gb
6
Comfortable room. poor bathroom facilities
Pros:

Good location
Unfortunately the bath/shower mixer tap either runs hot or cold. Unable to mix properly.
So used bath and had to wait for it to cool down before using.
The wash basin was like a ski slope with water going over the edge.
Overall staff very friendly and although room very tired and dated comfortable room just poor bathroom facilities.

Cons:

Bathroom facilities didn’t work as they should

2026-03-14 • via Nuitee
I
Isleam • solo_traveller • gb
7
Pros:

Peaceful and nice

2026-03-14 • via Nuitee
L
Llewellyn • solo_traveller • gb
4
Pros:

The location was suitable
The room was priced appropriately
The staff were friendly and helpful

Cons:

I didn't like the way the extractor fan made screaming noises at times.
I found the bar and reception room for the most part an empty and desolate space.
My breakfast was served with a dead fly on my plate. Granted my breakfast was replaced but the initial serving was repulsive and possibly a serious health risk.

2026-03-14 • via Nuitee
L
Lin • solo_traveller • gb
8
Perfectly suited my needs. Interesting building short walk from station at reasonable price.
Pros:

Quirky old property ten minutes walk from the train station. I love this kind of place. Big flagstones, lots of old wood, nothing uniform. Friendly staff.

Cons:

Could have been cleaner. Room I stayed in also needs a new shower curtain.

2026-03-13 • via Nuitee
T
tony • solo_traveller • gb
4
What can I say.
Pros:

Nothing really about the the hotel.

Cons:

Dated hotel, needs upgrade. Parking possible after 5pm. Thin walls could hear idiot talking all night on phone next door. ( not that was the hotels fault. ) Net curtains not fitting windows.. Totally over priced.

2026-03-13 • via Nuitee
D
Daniel • solo_traveller • gb
7
Good value for money and great location with lovely staff
Pros:

Bed was so comfy. Slept really really well. Staff were lovely.

Cons:

No soap/shower gel in the bottle. It is dated and could do with a refresh, however, it's good value for money I think.

2026-03-12 • via Nuitee
M
Man • family_with_children • gb
10
Pros:

The staff were lovely, the room was good and comfortable.

Cons:

Nothing

2026-03-12 • via Nuitee
G
Greer • couple • gb
8
A reliable staple in Tonbridge.
Pros:

The staff are always lovely and welcoming here. Bar is reasonably priced too.

Cons:

The shower pressure and temperature varies from room to room. You never know what you're going to get!

2026-03-12 • via Nuitee