Airport Inn Manchester

Hotels
Britannia Hotels
6.9 (9729 reviews)
Altrincham Rd , Wilmslow , gb

Children allowed
Pets allowed

Facilities

Meeting rooms
Fitness facilities
Health club
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good food
Convenient location
Friendly staff
Cons:
Dirty rooms
Unpleasant odors
Poor service on some occasions

Categories

Cleanliness
5.11
Guests reported dirty rooms and unpleasant odors.
Service
7.58
Staff were friendly, but some service issues were noted.
Location
8.62
Conveniently located near the airport.
Room Quality
6.07
Rooms were reported as uncomfortable and small.
Amenities
7.1
Basic amenities available but not exceeding expectations.
Value for Money
7.06
Some guests felt overcharged for the quality received.
Food and Beverage
7.61
Food was good but service delays were experienced.
Overall Experience
6.08
Mixed reviews overall, with significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:53

Property Description

Discover the perfect blend of comfort and convenience at the Airport Inn & Spa Manchester, ideally positioned just minutes from Manchester Airport.

Stylish Accommodations
Enjoy your stay in one of our 126 elegantly designed bedrooms, perfect for business and leisure travelers alike, offering a peaceful retreat after a day of exploration.

Exceptional Event Facilities
Host your next conference or special event in one of our 11 modern meeting rooms, accommodating up to 300 delegates. With complimentary on-site parking, your guests will enjoy seamless access to all that we offer.

Relaxation and Dining
Indulge in a delightful dining experience at the Terrace restaurant or opt for all-day service from our lounge menu. Rejuvenate at Spindles Health & Leisure with our indoor swimming pool, gym, sauna, and steam room, available at a modest fee.

Book your stay today and experience the best in service at the Airport Inn & Spa Manchester!

Important information:

Car parking is complimentary while you are resident in the hotel. Additional days are charged per day and must be pre-booked. WiFi access is available in all bedrooms and guests can benefit from 2 free 20-minute sessions per day. Charges apply for unlimited WiFi access. The swimming pool and hot tub are available at an extra fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.9
Based on 9729 reviews
Cleanliness: 5.11
Service: 7.58
Location: 8.62
Room Quality: 6.07
Amenities: 7.1
Value for Money: 7.06
Food and Beverage: 7.61
Overall Experience: 6.08
M
Macfarlane solo_traveller gb
9
2026-06-13 via Nuitee
S
Susanna couple gb
7
2026-06-13 via Nuitee
R
Ruth solo_traveller gb
9
Pros:

Very clean/tidy. Very comfortable bed & excellent shower. Decent tea tray selection for me. Food at the bar was delicious & served quickly. All staff were lovely & friendly

Cons:

I cant think of anything that I didnt like

2026-06-12 via Nuitee
G
Graham solo_traveller gb
7
2026-06-12 via Nuitee
M
Mandie solo_traveller gb
10
Pros:

Reception chaps, location & room x

Cons:

I did ask if we could book into restaurant on 2 occasions before proceeding with the booking. The reception staff said yes, but we were turned away by the bar staff as we didn't book All Inc. Sometimes when we stay, which is a couple of times a month we don't want bar snacks. It's seems the staff don't communicate. But we ate out this time after again being refused. I just wonder why we can't eat in tbe restaurant. Apart from that, lovely room & the 2 chaps on reception are always very friendly x

2026-06-12 via Nuitee
D
Dave family_with_children gb
9
2026-06-11 via Nuitee
D
Dawn solo_traveller gb
6
2026-06-11 via Nuitee
R
Roger couple gb
9
2026-06-11 via Nuitee
M
Monica couple gb
4
pet tolerant not pet friendly
Pros:

the bed was comfy
pet friendly in the room
tea/coffee

Cons:

no pets allowed in bar/restaurant
carpark is a jungle
aircon was knackered

2026-06-11 via Nuitee
V
Victoria solo_traveller gb
9
Everything we expected for one night pre holiday stay
Pros:

Location.
Cleanliness, good facilities in room.

Cons:

Nowt really

2026-06-11 via Nuitee
S
Scott solo_traveller gb
7
2026-06-11 via Nuitee
A
Andrew couple gb
8
2026-06-11 via Nuitee
A
Ashley solo_traveller gb
3
Stale smelly rooms, poor levels of cleanliness throughout sleeping areas
Pros:

Location, external grounds were well kept. Reception and all visible ground floor facilities were clean and well kept

Cons:

Entering into the corridors for the bedroom facilities was like moving over to the other side! And not in a good way, unfortunately. Hall/corridor carpets had not been hoovered or clean since who knows when. Open the door to my room to be hit by what I can only describe as a stench of stale cigarettes and grime (ironically a non smoking facility!)
I have no problem with tired/outdated decor but I expect a level of cleanliness which wasn’t there. Slept with both windows open (thankfully it was Summer) in a bid to alleviate the odour, bedroom carpet was vile! Again not seen the hoover, wood panelling behind bed was full of dust. Tea & Coffee facilities not used due to lack of hygiene!
On a positive and there wasn’t many the bed was comfortable however the pillows looked and felt like they were filled with boulders.
Staff carried out the tasks required however a smile and customer service excellence was definitely lacking!
Booking.com rate this property as Good (7.0), it is definitely not anywhere near Good and a rating of 4.0 would be pushing it!
All in all the property served a purpose for 1night, and I will definitely not be a returning customer.

2026-06-10 via Nuitee
D
David couple gb
10
2026-06-10 via Nuitee
S
Sebastian family_with_children pl
9
Pros:

uczciwość obsługi hotelowej zostawiłem portfel w pokoju z gotówką i po oddaleniu się od hotelu około 60km okazało się że został w pokoju personel oddał mi portfel z całą zawartością. Mega uczciwe podejście.

Cons:

smaczne sniadanie lokalizacja hotelu duzy parking, basen

2026-06-10 via Nuitee
W
Wesley solo_traveller gb
7
2026-06-09 via Nuitee
J
janet solo_traveller gb
8
Cons:

Had to call reception early hours of morning talking in next door room they did address it but think people in there should not have been there.
Did not get a goods night sleep especially with travelling

2026-06-09 via Nuitee
J
Ján solo_traveller sk
9
Výborná voľba ak čakáte na lietadlo.
Pros:

Blízko letiska. Personál milý a nápomocný. Osobne ma zobudili v nočných hodinách a boli presný. Na chodbách sú koberce, ktoré tlmia hluk kolies kufrov.

Cons:

Cesta k výťahu nie je zreteľne vyznačená, zamestnanci vám cestu musia vysvetliť. Parkovacích miest je málo, treba hľadať volné miesto.

2026-06-09 via Nuitee
A
Aina solo_traveller cy
5
I almost checked out.
Pros:

The gym and swimming pool.

Cons:

The hotel is in a poor condition. The room lacked a proper desk for reading. While the hotel has an airport shuttle, transportation was not easily accessible. It is best for short transit.

2026-06-09 via Nuitee
M
Monte solo_traveller gb
10
Pros:

Staff

2026-06-08 via Nuitee