La Fleur de Lys

Hotels
8.6 (1370 reviews)
Rue du Bourg 14 , Gruyères , ch

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Outdated bathroom facilities
High price for some amenities

Categories

Cleanliness
7.68
Some reviews mention older rooms and inadequate bathroom facilities.
Service
9.15
Many reviews highlight friendly and attentive staff.
Location
9.19
Multiple mentions of ideal location in a picturesque area.
Room Quality
8.14
Some issues with room updates but overall spacious with nice details.
Amenities
8.67
Decent amenities including a cozy lounge and availability of beverages.
Value for Money
8.13
Location and service justify the price, though some feel it's slightly high.
Food and Beverage
9.18
Excellent breakfast and highly praised restaurant.
Overall Experience
8.65
Guests have generally positive experiences with a few critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:13

Property Description

Historic Charm and Modern Comforts

La Fleur de Lys, a 350-year-old building in the heart of Gruyère, offers a unique stay near key attractions like Gruyère Castle and the Giger Museum. The rooms provide picturesque views of the town or the stunning Alps, each equipped with a private bathroom for your convenience.

Culinary Delights and Scenic Dining

Indulge in a blend of Swiss and French cuisine at the on-site restaurant or soak up the sun on the summer terrace while enjoying your meal. The perfect fusion of flavors in a charming setting awaits you.

Convenient Location for Exploration

With the Gruyère Ville Bus Stop nearby, exploring the area is a breeze. Whether hitting the slopes at Moléson Ski Area, visiting Bulle, or venturing to Fribourg and Lausanne, this hotel serves as an ideal hub for your adventures.

Book your stay now at La Fleur de Lys for an unforgettable experience in Gruyère!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 10 per day.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.6
Based on 1370 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 9.18
Overall Experience: 8.65
B
BOULNOIS couple fr
8
séjour agréable dans un hotel pittoresque
Pros:

L'acceuil et le service au top
Le charme typique de l'hotel ainsi que son emplacement très bien situé dans le centre de Gruyères
le restaurant très bon ainsi que le petit déjeuner fabuleux a ne pas manquer

Cons:

Le confort moyen dans la chambre (pas de tables de nuit et d'éclairage accessible depuis le lit)
L'eau tout juste chaude dans la sdb

2026-03-13 via Nuitee
M
Marius-Nicusor couple ch
10
2026-03-12 via Nuitee
E
Elia couple be
8
Charmant petit hôtel typique
Pros:

Petit hôtel plein de charme dans le centre de la ville.
Personnel très accueillant.
Nous avons été super bien accueilli.
Le petit déjeuner et le souper étaient délicieux.

Cons:

Petite note négative, sur la taille en longueur du lit. Pas prévu pour les longues jambes.

2026-03-10 via Nuitee
Z
Zeki couple tr
8
2026-03-09 via Nuitee
A
Alexandre solo_traveller ch
9
2026-03-05 via Nuitee
H
Heinzer couple ch
8
2026-03-03 via Nuitee
L
Lisa couple ch
9
Bellissima esperienza
Pros:

L albergo in generale l ho trovato molto pulito e accogliente, il personale simpatico e professionale

Cons:

Niente

2026-03-02 via Nuitee
L
Lara family_with_children it
9
2026-03-02 via Nuitee
I
Ilinca couple ro
10
2026-03-02 via Nuitee
M
Maryse couple ch
10
Séjour très agréable dans un village enchanteur
Pros:

Très bien situé avec acceuil très sympathique.
Très bon petit déjeuner avec produits locaux

Cons:

Rien

2026-03-01 via Nuitee
C
Claude couple be
10
Pros:

Personnel très efficace et agréable. Calme et propreté. Superbe.

Cons:

Rien.

2026-03-01 via Nuitee
J
Julian couple us
7
Would stay again.
Pros:

Room has a nice view of the fountain.

Cons:

There was a bad smell inside when walking to the room.

2026-02-27 via Nuitee
J
Jean-Nat family_with_children ch
10
Un séjour inoubliable dans un cadre magique
Pros:

Tout était parfait, du début à la fin de notre séjour: l’accueil, le cadre, les chambres, le petit-déjeuner, le service, les conseils et même le prix… MERCI!

Cons:

Rien, tout était parfait.

2026-02-27 via Nuitee
T
Tamara family_with_children ch
7
Preis-Leistungsmässig ein sehr gutes Hotel in einzigartiger Lage mit besonderem historischem Charme.
Pros:

Uns hat besonders die sehr zentrale Lage direkt in der Altstadt von Gruyères gefallen. Das Hotel hat einen besonderen Charme und passt wunderbar in die historische Umgebung. Es ist nicht modern, sondern wirkt fast wie eine Übernachtung in einem alten Schloss oder einem geschichtsträchtigen Gemäuer, was wir sehr stimmungsvoll fanden.
Positiv hervorzuheben ist auch, dass es verschiedene Zimmerkategorien gibt, von Doppelzimmern über Drei-Bett-Zimmer bis hin zu Vier-Bett-Zimmern, was gerade für Familien sehr praktisch ist. Das Badezimmer war zudem überraschend gross.
Sehr angenehm war ausserdem die unkomplizierte Art der Buchung, alles lief schnell und reibungslos ab.

Cons:

Unser Drei-Bett-Zimmer war leider ziemlich klein, was den Komfort etwas eingeschränkt hat.
Das Frühstück war für den Preis in Ordnung und verständlicherweise kein grosses Buffet, hätte aber etwas liebevoller und ansprechender gestaltet sein können.

2026-02-26 via Nuitee
A
Anna solo_traveller gb
10
Lovely
Pros:

All
Nice characteristic venue
Great staff
Great breakfast
Room to relax and having free coffee and tea in the evening

Cons:

I can’t find a fault

2026-02-26 via Nuitee
M
Maurizio couple ch
10
2026-02-23 via Nuitee
F
Flox couple ch
10
Une belle nuit hors du temps
Pros:

L’emplacement et le caractere de charme de l’hotel. Le salon avec la cheminée allumée pour passer un petit moment de soiree.

2026-02-23 via Nuitee
A
Arthur couple fr
8
On reviendra
Pros:

Accueil chaleureux, restaurant excellent dans l'hotel. Chambre confortable et calme avec un salon executive parfait pour lire ou dessiner au coin du feu.

2026-02-23 via Nuitee
A
Amaliya couple ch
10
2026-02-23 via Nuitee
V
Vali family_with_children ch
8
It was nice
Pros:

It is centrally located, clean and has got an old rustic charm to it. The room was very small, barely enough space for us to walk around but was pretty.

Cons:

Small room

2026-02-22 via Nuitee