Hotel Ciudad de Vitoria

Hotels
8.7 (102 reviews)
527 Monjitas piso 2 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Outdated facilities
Breakfast quality issues
Noisy fan in bathroom

Categories

Cleanliness
8.94
Several reviews highlighted the cleanliness consistently.
Service
9.41
Staff was described as friendly and helpful in multiple reviews.
Location
9.45
Location is praised for being central and convenient.
Room Quality
8.4
Comments about large rooms, but some concerns regarding outdated facilities.
Amenities
7.93
Facilities mentioned as a bit outdated, impacting user experience.
Value for Money
8.89
Generally seen as reasonable value considering location and service.
Food and Beverage
7.44
Mixed reviews about breakfast quality and delivery arrangement.
Overall Experience
9.11
Overall positive feedback, with a note on some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:22

Property Description

Central Location
Hotel Ciudad de Vitoria is ideally located in the heart of Santiago, making it the perfect base for exploring the city's top attractions such as Santa Lucia Hill and the Museum of Pre-Columbian Art.

Comfortable Accommodation
Experience comfort and convenience in our well-equipped rooms featuring flat-screen TVs, free toiletries, and cozy bedding, ensuring a relaxing stay for all guests.

Convenient Amenities
Enjoy complimentary WiFi, a charming terrace, and free parking during your stay. With a restaurant on-site, 24-hour front desk, and currency exchange services, we strive to make your visit seamless and enjoyable.

Book your stay at Hotel Ciudad de Vitoria now and immerse yourself in the vibrant culture of Santiago!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 102 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 7.44
Overall Experience: 9.11
R
Roberto • couple • cl
9
Buena alojamiento, pasamos un buen fin de semana.
Pros:

Muy buena estadía, buen desayuno. Muy tranquilo el Hotel, a pesar de que en la calle había gente hasta tarde, dentro de la habitación no se escuchaba casi nada. Personal muy atento.

Cons:

Todo bien.

2026-04-21 • via Nuitee
D
Daniela • couple • cl
9
2026-04-20 • via Nuitee
T
Thomas • solo_traveller • ch
9
2026-04-19 • via Nuitee
A
Almeida Gomez • solo_traveller • co
10
La mejor estadía que he tenido en Latinoamérica!
Pros:

El Hotel está Excelente, muy bueno le doy 5, además el gobierno de Antonio Kast mejoro la seguridad de Chile entonces ese lugar es de los mejores para hospedarse, muy buenko

2026-04-08 • via Nuitee
G
Guilherme • family_with_children • br
10
2026-04-06 • via Nuitee
J
Jorge • family_with_children • es
10
Pros:

Es como.sentirse en casa. Amabilidad, cordialidad y excelente atención. Limpieza y detalles muy cuidados.

2026-03-31 • via Nuitee
M
Melvin • family_with_children • ch
9
Praktisches Hotel an zentraler Lage
Pros:

Lage, Personal

Cons:

Platz für Frühstück am Bett, nur ein Stuhl am Tisch für zwei Personen

2026-03-30 • via Nuitee
J
Johan • family_with_children • se
9
Two nights in Santiago
Pros:

Great location

2026-03-19 • via Nuitee
K
kayla • couple • us
10
Pros:

Good location

2026-03-18 • via Nuitee
L
Lizana • family_with_children • cl
9
Pros:

La calidad del hotel

Cons:

La alarma de afuera

2026-03-16 • via Nuitee
M
Martin • family_with_children • es
10
2026-03-15 • via Nuitee
Y
Yuuyiito • family_with_children • cl
10
Pros:

La amabilidad del personal, lo cómoda que era la habitación, la ubicación muy céntrica y el desayuno, que si bien no era buffet, era muy completo y delicioso 😋

Cons:

Los espejos frente a la cama, es un gusto más personal sí.

2026-02-09 • via Nuitee
J
Jorge • family_with_children • es
10
Excelente opción para alojarse en Santiago
Pros:

Hotel limpio, cómodo, con detalles decorativos y un personal atento, educado, respetuoso y muy agradable. Precio muy competitivo y además con plaza de estacionamiento si así se requiere. La habitación es de muy buen tamaño.

2026-01-24 • via Nuitee
P
Pedro • family_with_children • ch
5
Pros:

Zimmer gross.

Cons:

Das Frühstück schlecht. Ins Zimmer gebracht.
Klima Anlage zu laut und schwach.

2026-01-23 • via Nuitee
H
Hudson • extended_group • at
7
Gute Lage aber zu teuer für wenig Service
Pros:

Die Lage ist super

Cons:

Kein Frühstücksraum, Frühstück wird nur im Zimmer serviert und ist extrem einfach

2026-01-22 • via Nuitee
J
Juan David • solo_traveller • cl
10
Cons:

Los desayunos en la habitación generan algo de desorden, pues no hay muchos espacios para acomodarse bien, pero es un detalle menor.

2026-01-20 • via Nuitee
D
Danny • couple • us
10
This is a place to stay every time that I visit Santiago
Pros:

The service was excellent

Cons:

Everybody was super friendly and helpful

2026-01-19 • via Nuitee
C
Colette • family_with_children • cl
10
Pros:

Desayuno abundante, cómodo, hay escritorio y silla

2026-01-17 • via Nuitee
P
Petra • family_with_children • de
10
2026-01-10 • via Nuitee
R
Raya • solo_traveller • us
7
There could be more variety of food for breakfast!
Pros:

Good looking room and comfortable bed

Cons:

Breakfast

2026-01-08 • via Nuitee