Hotel Ciudad de Vitoria

Hotels
8.7 (118 reviews)
527 Monjitas piso 2 , Santiago , cl

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Outdated facilities
Breakfast quality issues
Noisy fan in bathroom

Categories

Cleanliness
8.94
Several reviews highlighted the cleanliness consistently.
Service
9.41
Staff was described as friendly and helpful in multiple reviews.
Location
9.45
Location is praised for being central and convenient.
Room Quality
8.4
Comments about large rooms, but some concerns regarding outdated facilities.
Amenities
7.93
Facilities mentioned as a bit outdated, impacting user experience.
Value for Money
8.89
Generally seen as reasonable value considering location and service.
Food and Beverage
7.44
Mixed reviews about breakfast quality and delivery arrangement.
Overall Experience
9.11
Overall positive feedback, with a note on some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:22

Property Description

Central Location
Hotel Ciudad de Vitoria is ideally located in the heart of Santiago, making it the perfect base for exploring the city's top attractions such as Santa Lucia Hill and the Museum of Pre-Columbian Art.

Comfortable Accommodation
Experience comfort and convenience in our well-equipped rooms featuring flat-screen TVs, free toiletries, and cozy bedding, ensuring a relaxing stay for all guests.

Convenient Amenities
Enjoy complimentary WiFi, a charming terrace, and free parking during your stay. With a restaurant on-site, 24-hour front desk, and currency exchange services, we strive to make your visit seamless and enjoyable.

Book your stay at Hotel Ciudad de Vitoria now and immerse yourself in the vibrant culture of Santiago!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.7
Based on 118 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 7.44
Overall Experience: 9.11
D
Daniel Esteban • solo_traveller • it
9
Un rincón en el centro de Santiago... Y cerca de todo!
Pros:

El personal, la ubicación y las instalaciones estan muy bien para la relación calidad precio.

Cons:

No hay nada que no me haya gustado, es un muy buen hotel y es mi lugar para ir si voy a Santiago.

2026-08-19 • via Nuitee
A
Aguirre • solo_traveller • ar
10
Pros:

El hotel tiene una belleza antigua, es precioso con sus pisos de madera y sus paredes decoradas con pinturas y sus alfombras coloridas.

Cons:

Nada

2026-08-18 • via Nuitee
S
Simone Angelo • couple • it
8
2026-08-18 • via Nuitee
S
Sandra • couple • br
10
Tudo muito bom, desde do quarto aos funcionários. Localização ótima, café da manhã maravilhoso.
2026-08-12 • via Nuitee
R
rofgoncalves • solo_traveller • br
10
2026-08-12 • via Nuitee
Z
Zanellato • solo_traveller • uy
6
En mi caso bueno para lo que necesitaba, dormir. Luego, era bastante precario lo que había en la habitación. La limpieza
Pros:

Cómodo

Cons:

Muy ruidoso y las toallas que recomponían tenían manchas amarillas

2026-08-09 • via Nuitee
C
Carlos • couple • cl
9
Cercanía a todo en el centro de santiago con un gran estándard y comodidad
Pros:

Habitación de muy buen tamaño, de amoblado clásico , con una cama exquisita.Desayuno al dormitorio
Habitación central del hotel
Personal muy cordial

Cons:

El desayuno es mejorable

2026-08-02 • via Nuitee
J
Juressa • solo_traveller • nz
8
Lovely, attentive and empathetic staff
Pros:

Very cute decor, safe and quick to respond to last minute booking. Accommodating through flight reschedules

Cons:

More options for breakfast would be greatly received but nothing to rate the hotel poorly over.

2026-07-22 • via Nuitee
K
Karen Vanessa • family_with_children • cr
7
Precio accesible pero muy incómodas las habitaciones
Pros:

Muy limpio y buena ubicación pero las habitaciones demasiado pequeñas e incómodas porque se debe desayunar en las camas porque no hay otro espacio y eso me pareció desagradable

Cons:

El tamaño de la habitación y tener que tomar el desayuno sobre la cama porque no hay espacio. Con el espacio que ocupa el equipaje, prácticamente hay que caminar sobre las camas.

2026-07-21 • via Nuitee
F
fteixeira • solo_traveller • br
9
Pros:

Decoração, conforto e localização

Cons:

A Internet estava muito ruim.

2026-07-17 • via Nuitee
F
fteixeira • solo_traveller • br
10
Cons:

A Internet não estava boa

2026-07-17 • via Nuitee
L
LEONARDO • couple • br
9
Anteciparam nossso checkin em quase 4 horas, foi ótimo
Pros:

Ótima localização, do lado da estação de metro e perto de vários restaurantes e cafés no Lastarria. Chegamos cedo no hotel e a equipe antecipou o checkin. Isso nos deu 4 horas pra explorar Santiago. O banho foi muito bom. Cama bem confortável. O pessoal do hotel foi muito educado e solicito.

Cons:

O café da manhã é do tipo continental, deixado no quarto. É um pouco desconfortável comer no quarto mas ainda assim o café da manhã é bom e com várias opções.

2026-07-13 • via Nuitee
J
jonathan • solo_traveller • au
9
Pros:

great location, excellent breakfast delivered to the room, nice staff

2026-07-13 • via Nuitee
M
Millie • solo_traveller • pe
7
Pros:

Buena habitacion y lugar centrico.

Cons:

Los desayunos pueden mejorar.

2026-07-05 • via Nuitee
V
Valentín • solo_traveller • uy
10
Volvería
Pros:

Muy bueno

Cons:

Nada

2026-06-29 • via Nuitee
C
CARLOS • solo_traveller • cl
5
Regular
Pros:

La amabilidad del personal

Cons:

La limpieza

2026-06-28 • via Nuitee
P
PINAR • solo_traveller • tr
10
A gem in the center
Pros:

I stayed here for 15 nights. Nothing to complain about. It is really nice and clean right in the center. Super close to the metro station. They had heating in the room which is good news for Santiago.

2026-06-03 • via Nuitee
G
Gianluca Baso • solo_traveller • it
9
Pros:

Hotel molto pulito

Cons:

La colaziome potrebbe essere migliore.

2026-05-30 • via Nuitee
Y
YieChen • extended_group • br
10
2026-05-09 • via Nuitee
R
Roberto • couple • cl
9
Buena alojamiento, pasamos un buen fin de semana.
Pros:

Muy buena estadía, buen desayuno. Muy tranquilo el Hotel, a pesar de que en la calle había gente hasta tarde, dentro de la habitación no se escuchaba casi nada. Personal muy atento.

Cons:

Todo bien.

2026-04-21 • via Nuitee