Hotel Espindola

Hotels
7.8 (60 reviews)
Calle Sucre y Calle Ayacucho esq. , Tulcán , ec

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Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable
Cons:
Cleanliness issues
Bathroom problems
Water temperature concerns

Categories

Cleanliness
5.94
Cañerias taponadas, malos olores, limpieza insuficiente reported.
Service
8.91
Excellent service and friendly staff reported.
Location
8.95
Nice location by the main square and close to the city.
Room Quality
6.9
Issues with bathroom cleanliness and ventilation reported.
Amenities
7.93
Good amenities like sauna and massage offered.
Value for Money
8.89
Good hotel for the price.
Food and Beverage
7.44
Breakfast noted but some reviews suggest room for improvement.
Overall Experience
7.41
Mixed reviews but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:25

Property Description

Luxurious 4-Star Accommodation
Hotel Espindola in Tulcán offers a luxurious 4-star experience with top-notch amenities. The hotel boasts a terrace, a restaurant, and a bar for guests to unwind and enjoy their stay.

Comfortable Rooms with Modern Amenities
Each room at Hotel Espindola is thoughtfully designed with a desk, TV, and private bathroom with free toiletries. Some units even include a safety deposit box for added convenience. Guests can also enjoy free WiFi access during their stay.

Convenient Services and Facilities
With a 24-hour front desk, airport transfers, and room service, Hotel Espindola ensures a seamless and enjoyable experience for all guests. Additionally, the hotel provides a wardrobe in each guest room for storage convenience.

Experience luxury and convenience at Hotel Espindola. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for US$13.40 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    Children from 9 years old to 17 years old stay for US$13.40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 60 reviews
Cleanliness: 5.94
Service: 8.91
Location: 8.95
Room Quality: 6.9
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 7.44
Overall Experience: 7.41
M
Mora • family_with_children • co
10
Pros:

Excelente lugar una buena ubicación personal muy gentil comida rica y lugar seguro

2026-03-06 • via Nuitee
X
Xavier • couple • ec
4
2026-02-22 • via Nuitee
J
jairo • solo_traveller • co
6
2026-02-08 • via Nuitee
E
Eurimar • family_with_children • ec
10
Pros:

Solo fui para dormir, no disfruté mucho las instalaciones, sin embargo el personal fue atento y amable.

2026-01-30 • via Nuitee
L
Laura • solo_traveller • co
8
2026-01-24 • via Nuitee
W
Wilfer • solo_traveller • co
6
No me encontré lo que esperaba
Pros:

Muy cerca al parque principal. El
personal muy amable, atentos y respetuosos.

Cons:

Las instalaciones generan la percepción de descuido, falta de
mantenimiento y muebles envejecidos. Mucho ruido en la calle y en mismo hotel. La luz del baño no funcionaba. Muy feo
el olor del jabón (literal, a jabón chiquito)

2026-01-21 • via Nuitee
J
Jose • solo_traveller • ec
7
2026-01-19 • via Nuitee
P
Patricia Novella • family_with_children • us
2
Please pass this hitel
Pros:

Just the location is good.

Cons:

The place is dated. No hot water.... the bathroom facet was broken.. No elevator. The stuffs was ok. The restaurant kitchen unacceptable. Terrible experience. I could not understand why so.many good reviews in Booking.... Forgot to mention the room they have reserved for.me had a broken door lock... I asked for a different room.

2026-01-15 • via Nuitee
L
leon fajardo • family_with_children • co
8
2026-01-09 • via Nuitee
J
joseph • family_with_children • gb
9
Pros:

Good hotel for the price, nice location by the main square and just 10 mins walk to the terminal. Friendly staff

2026-01-07 • via Nuitee
G
Gustavo • family_with_children • pe
7
2026-01-05 • via Nuitee
D
Diana • couple • co
8
2026-01-01 • via Nuitee
A
Alba Nora • solo_traveller • co
3
Cons:

Atencion y dudar de criterio del cliente frente al pago relacionado con temas tributarios asociados a extranjeros. Aspecto reconocido en otros alojamientos experimentados durante el viaje.
No verificar en habitación previo a entregar la habitación al cliente que se contara con loe elementos mínimos de aseo y no iniciados por otros clientes.
A la salida tener que buscar personal para hacer entrega de la habitación y en horario de 11 a.m , el cual en general es temprano con respecto a los alojamientos.

2025-12-31 • via Nuitee
X
XIANGYANG • family_with_children • ec
10
Pros:

一开始不太理解，为啥淋浴热水是温的。第一天来的时候有点儿急，然后第二天一大早就出发去参观口岸大桥，起猛了，回来就有点儿头晕。洗了个澡，躺一会儿就不晕了。网上一查，在高原地区，身体疲惫的状态下，洗温水澡是最好的(如果是高反就不宜洗澡)。酒店方方面面设计得都很贴心，而且提供早餐。

2025-12-31 • via Nuitee
M
Marcela • family_with_children • co
6
Tiene mucho para mejorar
Cons:

Cañerias taponadas. Malos.olores. limpieza insuficiente. Sobresaturacion de muebles en las.habitaciones. desayuno sin gracia. Personal.insuficiente. mala.ventilación. le falta presencia y espiritu.

2025-12-30 • via Nuitee
J
Julie • couple • ca
4
Tried to charge us $65 when the booking fee was $40.
Pros:

Location!

Cons:

Bathroom was grungy, one towel, no bath mat and leaky faucet!

2025-12-18 • via Nuitee
B
Brandon • solo_traveller • ec
10
Me sentí muy tranquilo me gustó el espacio pude descansar tranquilamente
Pros:

Muy bonito y acogedor y muy buen servicio

Cons:

El tema del baño nomas

2025-12-15 • via Nuitee
J
José Fierro • family_with_children • ec
9
Buena opción para disfrutatr en Tulcán
Pros:

Cómodo lugar y bien ubicado excelente atención.

Cons:

El tema del agua caliente un punto a mejorar.

2025-12-14 • via Nuitee
C
Carolina • couple • ec
8
2025-12-07 • via Nuitee
J
Juan Manuel • solo_traveller • co
9
Muy buena
Pros:

Excelente atención del personal, super amables

Cons:

la ducha tarda un poco en evacuar el agua

2025-11-15 • via Nuitee