Barceló Ponent Beach

Hotels
Barceló Hotels & Resorts
8 (1265 reviews)
Avenida De Felanitx, 1 , Cala d´Or , es

Children allowed

Facilities

Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Variety of food options
Clean towels
Cons:
Poor cleanliness
Inadequate room quality
Food hygiene issues
Service issues

Categories

Cleanliness
7.25
Several reviews mentioned cleanliness issues including dirty linens and unsanitary conditions.
Service
9.25
The staff were described as lovely, though there were some service issues reported.
Location
9.75
Multiple reviews praised the location as great with excellent views.
Room Quality
6.75
The quality of the rooms received criticism for being poor and having maintenance issues.
Amenities
7.75
Amenities had mixed reviews, notably concerning the pool and lack of basic services.
Value for Money
8.25
General sentiment leans towards reasonable value, but with significant concerns regarding specific experiences.
Food and Beverage
6.75
Reports of poor food quality and hygiene affected the perception of dining options.
Overall Experience
8.25
The overall sentiment is mixed, with many positive experiences overshadowed by notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:43

Property Description

Luxurious Beachfront Location

Outdoor and Indoor Pools
The hotel boasts both outdoor and indoor pools, providing guests with options for relaxation no matter the weather. Whether you prefer soaking up the sun by the outdoor pool or taking a refreshing dip in the indoor pool, there's something for everyone to enjoy.

Ideal for Diving and Golfing Enthusiasts
Located in the scenic town of Cala D'Or, this 4-star hotel is perfect for those who love diving and golfing. The coastal location offers easy access to the crystal-clear waters for diving adventures and nearby golf courses for enthusiasts looking to tee off.

Family-Friendly Entertainment
With a wide variety of services and excellent entertainment for both adults and children, this hotel is the perfect choice for a family vacation. From kids' clubs to evening shows, there's never a dull moment at this seasonal hotel open from April to October.

Book now to experience the perfect blend of luxury and entertainment at our beachfront hotel in Cala D'Or!

Important information:

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

8
Based on 1265 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.75
Room Quality: 6.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.25
D
David extended_group gb
6
Great location great staff especially the ginger lady. Resort felt a bit shabby
Pros:

Location to beach and resort centre is brilliant

Cons:

It looked shabby carpets ripped not fitted areas in cleaned workmanship not great on repairs. Hole in wall in our bedroom

2026-04-03 via Nuitee
D
Danica family_with_children es
3
Average, wouldn’t go again
Pros:

Staff

Cons:

Toilets didn’t flush in our room and didn’t get fixed
They say they have wellness and spa but it’s just a small indoor pool
Food was really bad

2026-04-02 via Nuitee
M
Margarita couple es
8
Pros:

La salida directa al mar, los chicos de animación súper amables y de recepción en fin el personal muy agradable

Cons:

Las habitaciones le falta cambiar los espejos que están muy viejos de los baños

2026-03-31 via Nuitee
A
Aviv extended_group il
9
2026-01-19 via Nuitee
C
Ciara couple ie
8
2026-01-19 via Nuitee
S
Sam couple de
7
2026-01-19 via Nuitee
S
Sabine family_with_children ch
8
2026-01-19 via Nuitee
D
David extended_group ch
5
Mit Freunden okey, für Familien finde ich es Dreckig
Pros:

Gute Lage

Cons:

Abwasserproblem im Zimmer, gestank und nichts wird unternommen vom Personal. Nur Duftspray und dann wird gesagt es wurde repariert obwohl man neben an gestanden ist und gar nicht gemacht wurde!

2026-01-19 via Nuitee
N
Nikolay couple kz
10
Pros:

Отличный отель, вкусная еда и напитки, приветливый персонал! Приедем еще!

Cons:

В ресторане во время обеда и ужина было немного душно, хотелось бы немного по прохладнее! Уборка в номере производилась каждый день, но не очень качественно!

2026-01-19 via Nuitee
C
Callum couple gb
7
Great for a few days away!
Pros:

Amazing location, right next to gorgeous turquoise beach, with paddleboard and paddle boat hire available for cheap (about €15/hr)
Rooms were clean, view from balcony was amazing, tea and coffee area had no spoons or milk, had to bring up a spoon from restaurant and buy our own milk.
Close to shops/amenities. Quiet at night.
Staff were amazing and so friendly. Check in very easy we filled out forms online which was extremely helpful considering we arrived very late.

Cons:

Food was average, not alot of variety if you arent a massive fan of seafood. Alot of food was undercooked such as pasta, potatoes, rice. The heating lamps over the food didnt cover much of the trays so parts of food would be cold.
Eating area wasnt very big, no outdoor eating.
Pool was small, but being so close to the sea made up for it.
It was difficult to get sun beds unless you went out early and reserved them yourself (people started reserving sun beds at like 6am?!?! ). Think there should be something in place that stops people reserving sun beds so early.

2026-01-19 via Nuitee
C
celine couple fr
7
Pros:

personnel très agréable, propreté au rdv notamment nettoyage des chambres, qualité de la nourriture

Cons:

le restaurant est tres bruyant on se croirait dans un refectoire de cantine, plage ou l'on doit payer les transats 17€ a la journee c'est dommage, plutot choix de ce fait du sable , pas d'endroit pour fumer calme mais sur le parking de l entree du hall,

2026-01-19 via Nuitee
A
Aine family_with_children gb
10
2026-01-19 via Nuitee
L
Lorena family_with_children ch
5
Dans l’ensemble c’est bien.
Pros:

J’ai beaucoup aimé le cadre, l’hôtel est très joli et l’architecture est belle. Nous avions le forfait all inclusive; le petit déjeuné était très bon et il y avait beaucoup de choix au buffet ! J’ai beaucoup aimé la piscine familiale et les activités autour de celle-ci. Le lit était confortable est assez grand.

Cons:

J’ai quand même été déçue du buffet à midi et surtout le soir, je trouve qu’il n’y avait vraiment pas assez de choix/variétés ! J’ai aussi été déçue du fait qu’on devait payer nos transat à la plage ! 17 euros pour deux transat et un parasol ! J’ai aussi été déçue de la petite piscine qui est à l’ombre dès l’après-midi et en plus de ça il n’y a vraiment pas beaucoup de parasol !

2026-01-19 via Nuitee
D
Danielle couple gb
8
2026-01-19 via Nuitee
F
Florin Marian family_with_children at
5
Pros:

Kleine zimmer, essen zu langweilig immer das. Gleiche. Die Lage war tol

Cons:

Essen und Zimmer zu klein. Lift zu klein und man wartet ewig weil es nur 3 kleine Lifte gibt bei 1000 Personen

2026-01-19 via Nuitee
R
Romina couple gb
10
Amazing!
Pros:

Everyone was lovely and kind. The food was amazing. Very tasty amd so many options. The view was breathtaking. It was so good to see that everyone from the guests were behaving well too. No drunk or rude people. We had a great time.

Cons:

I had to work a few hours for 2 days and it was impossible with the Internet. The signal was very very patchy. That was the only thing.

2026-01-19 via Nuitee
S
Sonja family_with_children ch
6
Gestrandet in einem lärmigen grossen Hotel, zwar feines Essen, aber in liebloser, unangenehmer Umgebung
Pros:

Die Lage

Cons:

Die Grösse des Hotels und die enorme Anzahl Gäste, die bei enormem Lärm in einem grossen Raum zu Mittag und zu Abend gegessen hat.

2025-12-30 via Nuitee
E
Elżbieta couple pl
6
Pros:

Lokalizacja, smaczne jedzenie

Cons:

Poziom czystości w pokoju, łazience oraz na korytarzach. Lodowata woda w basenie z widokiem na morze.

2025-12-26 via Nuitee
P
Philipp couple de
9
2025-12-09 via Nuitee
M
Mirjam couple ee
10
2025-11-20 via Nuitee