Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Noise from other rooms
Cleanliness issues
Lack of parking

Categories

Cleanliness
7.53
Reported issues with cleanliness and personal experiences regarding leftover items, noting that it should be improved.
Service
8.5
General feedback suggests that service is good, though some reviews mentioned a lack of empathy.
Location
9.04
Highly praised for its location being close to major attractions.
Room Quality
7.99
Some positive aspects noted about room comfort, but issues with noise and room size were mentioned.
Amenities
8.02
Basic amenities are satisfactory; some small limitations noted.
Value for Money
7.98
Value is considered good for the price, with many reviews mentioning reasonable rates.
Food and Beverage
8.53
Standard quality for this hotel tier, as food options were generally not discussed.
Overall Experience
8
Overall positive experience with some concerns regarding specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:39

Property Description

Prime Location near Museums
Hotel Mexico is conveniently situated just 250 metres from Madrid’s Prado and Reina Sofía Museums, making it the perfect choice for art enthusiasts looking to explore these iconic cultural landmarks.

Comfortable Rooms with Essential Amenities
The rooms at Mexico Hotel are designed to provide a comfortable stay with features such as air conditioning, central heating, free Wi-Fi, and flat-screen TVs. Guests can also enjoy the convenience of a coin-operated safe, work desk, and private bathroom in each room.

Convenient Facilities and Services
From vending machines for quick snacks to a helpful 24-hour reception and luggage storage, Hotel Mexico ensures that guests have everything they need for a seamless stay. Additionally, the proximity to restaurants, bars, and key attractions like the Botanic Gardens and Retiro Park adds to the overall convenience and enjoyment of your visit.

Experience the best of Madrid's art scene and hospitality at Hotel Mexico. Book your stay now for a memorable getaway.

Important information:

Please note that air conditioning is available from 1 June to 30 September.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the credit card holder of the credit card used to make the reservation, please contact the property in advance by email.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 6282 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8
M
María José • solo_traveller • es
10
2026-05-16 • via Nuitee
J
Janira Siqueira • couple • br
10
2026-05-16 • via Nuitee
C
christelle • solo_traveller • fr
7
Bon rapport qualité prix
Pros:

Propre confortable

Cons:

Pas de petit déj dommage

2026-05-16 • via Nuitee
E
Evgeny • solo_traveller • il
8
Pros:

Value for money - good central location for relatively affordable money

Cons:

The room are tiny and little bit old

2026-05-16 • via Nuitee
A
Alfonso • couple • es
8
2026-05-16 • via Nuitee
L
lyniebou • solo_traveller • fr
8
Pros:

L emplacement

Cons:

Manque le petit déjeuner. Obligés de sortir.
Un peu cher pour le rapport qualité prix.
Manque d'isolation phonique. Ménage tôt le matin.

2026-05-15 • via Nuitee
J
Juan Diego • couple • ec
3
Mala
Cons:

El personal de la madrugada cero amable
Los cuartos tenían pulgas
y el aire o calefacción sonaba como motor dañado

2026-05-15 • via Nuitee
G
Guillermo Adrián • solo_traveller • mx
10
Lindo lugar, muy buen servicio, excelente ubicación.
Pros:

Excelente servicio, el personal muy amable, el hotel está en una zona muy céntrica de Madrid.

2026-05-15 • via Nuitee
L
Liam • couple • gb
8
Great location and good value, nice staff
Pros:

Great location, great value

Cons:

-

2026-05-15 • via Nuitee
R
Rey Guerra • solo_traveller • es
8
2026-05-15 • via Nuitee
C
CHANTAL • extended_group • fr
10
Très bonne expérience
Pros:

Bien situé
Proche des centres d’intérêts
Personnel accueillant

2026-05-14 • via Nuitee
R
Rey Guerra • solo_traveller • es
8
2026-05-14 • via Nuitee
G
Geoff • couple • gb
8
A convenient place to stay, comfortable and clean.
Pros:

Fairly close to Atocha station, also well placed for access to city centre, plenty of bars nearby.

Cons:

No bar or breakfast available, though there are plenty of alternatives nearby. We had breakfast at Cafe Tapa Arte at the bottom of Calle del Gobernador.

2026-05-14 • via Nuitee
C
Christian • solo_traveller • fr
9
2026-05-14 • via Nuitee
E
Elvira • solo_traveller • es
7
2026-05-14 • via Nuitee
H
Hector • family_with_children • es
5
Ubicación muy buena con un trato del personal y una calidad de la habitación muy regular
Pros:

Lo mejor es la ubicación y que disponen de parking, aunque depende de su disponibilidad así que tampoco sabes si podrás aparcar o no, nos costó 25 euros cada dia de parking

Cons:

El personal de recepción tenía una falta total de amabilidad, tratando a los huéspedes con arrogancia y en ocasiones de malas maneras. La habitación muy justa, desde le televisión más pequeña y barata a unas paredes tan finas que escuchas al vecino estornudar.

2026-05-13 • via Nuitee
L
LUCIA • extended_group • es
7
2026-05-13 • via Nuitee
N
Nuria • couple • es
6
Personal agradable
Pros:

Li falta una renovació sobre tot a la part del bany.

Cons:

Es confortable l’habitació. El bany falta una renovació.

2026-05-13 • via Nuitee
U
Umberto • solo_traveller • it
9
Pros:

Il silenzio della camera

2026-05-13 • via Nuitee
J
jansanpe • solo_traveller • es
5
Pros:

L'habitació estava ben ambientada.

Cons:

No és un hotel accesible per a persones amb mobilitat reduïda. Té una política d'admissió nefasta, no deixen entrar ningú què no estiga allotjat a l'hotel.

2026-05-13 • via Nuitee