Western Isles Hotel

Hotels
8.6 (1793 reviews)
Western Road , Tobermory , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Service was low quality at times
Bathroom was cold

Categories

Cleanliness
8.49
Room exceptionally clean and bed very comfortable.
Service
8.76
Staff were very friendly and helpful.
Location
9
The views from the hotel are wonderful and the location is stunning.
Room Quality
8.35
The room was lovely, bed extremely comfortable but could use a fridge.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.24
Well worth the price considering the quality of food and service.
Food and Beverage
8.69
Breakfast was exceptional and the choice of food was well worth the price.
Overall Experience
8.66
Absolutely charming and memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:15

Property Description

Spacious Rooms with World-Class Views:
Experience luxury and comfort in our spacious rooms offering breathtaking views of the sea and distant Morven Mountains.

Award-Winning Dining Experience:
Indulge in a romantic culinary journey at our restaurant, awarded the prestigious title of "romantic restaurant of the year". Taste the finest local cuisine while enjoying panoramic views of the sea.

Historic Elegance in Tobermory:
Nestled in the charming village of Tobermory, our grand Western Isles Hotel exudes historic charm and overlooks the picturesque harbour and bay. Revel in the beauty of this 150-year-old landmark as it stands proudly against the stunning backdrop of the Sound of Mull and mainland Scotland.

Book now to immerse yourself in a truly unforgettable stay at our award-winning hotel.

Important information:

Please note this property does have a elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 1793 reviews
Cleanliness: 8.49
Service: 8.76
Location: 9
Room Quality: 8.35
Amenities: 8.58
Value for Money: 8.24
Food and Beverage: 8.69
Overall Experience: 8.66
A
Ashley solo_traveller gb
5
Pros:

Breakfast was good.

Cons:

Rooms weren't made up as requested and staff attitude weren't the best when we asked for it to be a twin even though i had requested 2 beds. Bed bases where filthy. Beds very squeaky and uncomfortable. The noise coming from extractor fan in room was unbearable.

2026-07-03 via Nuitee
I
Ian S Savage solo_traveller gb
5
Pros:

Location is very good, but many steps for the shortest route to the main street and harbour.
Breakfast was fine, reasonable choice and help yourself.

Cons:

General internal condition poor, well used, old, stairs and foyer carpet looks dirty and old.
Our room, shower over bath, also unused shower half removed and physically in the way, so our shower was a bath connection type.
Parking can be difficult, I was blocked in by another unknown customer.

2026-07-02 via Nuitee
A
andrea couple ch
9
Pros:

la vista sul golfo e sul porto è veramente eccezionale. Non mi stancavo di guardare fuori dalla finestra, peccato che non c'era un piccolo balconcino, ma in cambio la terrazza del ristorante è bellissima! Una sera abbiamo avuto ottima musica dal vivo nella sala ed è stato veramente emozionante!

Cons:

tutto perfetto!

2026-07-02 via Nuitee
G
Graham solo_traveller gb
10
Really enjoyable. I had to leacve at 7.30am but a lady made sure I got some breakfast
Pros:

View, excellent staff

Cons:

Limited car parking but I wa slucky

2026-07-01 via Nuitee
T
Trevor solo_traveller gb
8
Pros:

Room comfortable. Views brilliant. Staff very helpful and friendful. Traditional Scottish hospitality and hotel.

Great conservatory for dining with view to die for

Good ev charging

Cons:

Food menu could have had more variety. Especially for vegetarians .

Several reports of booking.com customers having booking details cloned and scammed

2026-06-30 via Nuitee
P
Pieter couple nl
10
2026-06-30 via Nuitee
K
Kirstyn couple gb
6
2026-06-29 via Nuitee
L
Linda couple us
4
nice view - really poorly labeled . Tiny bedroom. Bad food!!
Pros:

Beautiful view

Cons:

We wrote to the hotel that we were older and had luggage- how did we get to the hotel-they wrote back -only a few steps up the hill.... It was gruelling long & very steep and exhausting! the alternative we found out was 4 or 5 very steep steps that were wet with rain.When we arrived and told the staff they said " well there were taxis listed on the info (small print and just part of other info. When we went to leave - there were no taxi's and then we were told we had to have ordered a taxi a day ahead. -Never given that information,finally the staff tried to help and called for taxis -none available. last minute one showed up and took us down the hill.

food was pretty terrible- scallops were like rubber and fishermans platter was very dry -mussells were dried out salmon, everything.

I appreciated one of the staff that tried to help us with taxis!!!

2026-06-29 via Nuitee
A
Andrea solo_traveller gb
9
Pros:

Upgraded to large room. Friendly staff. Restaurant had good views.

Cons:

No lift up 2 flights of stairs. Limited parking.
Lovely hotel but very expensive!

2026-06-28 via Nuitee
G
Grant couple gb
10
Highly recommend the Western Isles Hotel. Great location, spotlessly clean with very professional staff.
Pros:

Great location, very professional staff and spotlessly clean.

Cons:

Nothing.

2026-06-28 via Nuitee
C
Christoph solo_traveller at
10
2026-06-27 via Nuitee
G
Gianluca solo_traveller it
9
Pros:

Colazione buona
Posizione
10 minuti a piedi per arrivare al pontile per le escursioni a Staffa

2026-06-27 via Nuitee
A
Anne couple gb
8
My husband and I enjoyed our stay but would probably not go back primarily due to the menu.
Pros:

The view was spectacular and our room was spacious and comfortable.

Cons:

Poor breakfast with very bland food, the menu for the evening meal was not very inspiring but I did have langoustine which was good. The menu could do with a bit of modernisation. The hike up to the property would put me off going back.

2026-06-25 via Nuitee
W
Wennie86 solo_traveller nl
10
Pros:

The view was amazing, we had a very large family room for just 2 people so had more than enough space.

2026-06-24 via Nuitee
P
Pauline couple nl
6
Worth it for breathtaking views
Pros:

The views from the bedrooms and the dining room were simply breathtaking. If you don't mind a bit of an uphill climb on your way back from the harbor, there's really nothing that beats this location in Tobermory. The staff was also kind enough to offer us a complimentary room upgrade, and they were very helpful during our whole stay.

Cons:

The hotel is dated and is in need of some repairs. The rooms are still perfectly comfortable, but they could use a little facelift!

2026-06-23 via Nuitee
E
Emma solo_traveller gb
6
Takes the romance out of it….
Pros:

Location and views are great

Cons:

Our room looked like it hadn’t been decorated (or deep cleaned) since the 70s. Wallpaper hanging off from water damage, cobwebs & dust all over

2026-06-23 via Nuitee
S
Sylvia couple gb
8
Fine
Pros:

Pleasant environment, peaceful and calm

Cons:

There was no lift and the shower room had an awful smell when we arrived

2026-06-23 via Nuitee
C
Clara couple se
9
2026-06-23 via Nuitee
D
Diane couple au
8
Great base to explore the area
Pros:

Location was great and views amazing

2026-06-20 via Nuitee
J
Junying extended_group gb
10
2026-06-20 via Nuitee