Inn on the Lake by Innkeeper's Collection

Hotels
8.2 (1502 reviews)
The Inn On The Lake, Ockford Road, Ockford Road , Godalming , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great value for money
Delicious food
Cons:
Poor cleanliness
Weak shower pressure
Long distances within the property

Categories

Cleanliness
6.59
Multiple reviews noted poor cleaning standards with dirty carpets and sheets.
Service
9.06
Staff were friendly and helpful as noted in several reviews.
Location
8.6
Convenient location mentioned positively in several reviews.
Room Quality
7.55
Some complaints about room conditions but noted for comfort in other reviews.
Amenities
8.08
Amenities received mixed feedback; some mentions of issues but also good experiences.
Value for Money
9.04
Many reviews praised value for money, highlighting great deals.
Food and Beverage
8.59
Food received excellent feedback; several reviews highlighted quality.
Overall Experience
8.06
General satisfaction noted but with specific concerns in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:47

Property Description

Lakeside Serenity and Scenic Gardens

Nestled in the picturesque English countryside, Inn on the Lake by Innkeeper's Collection offers a tranquil lakeside retreat surrounded by beautiful gardens. Each room is equipped with modern amenities including a flat-screen TV, en suite bathroom, and tea/coffee making facilities.

Culinary Delights and Al Fresco Dining

Indulge in delectable steaks and daily fish specials at The Inn On The Lake pub and restaurant, where you can also enjoy outside seating with stunning views of the lake.

Explore Historic Attractions

Conveniently located just a short drive from Guildford, guests can immerse themselves in history by visiting the historic cathedral and town center. Don't miss the opportunity to explore Godalming town center and nearby National Trust properties during your stay.

Book your lakeside getaway at Inn on the Lake by Innkeeper's Collection now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1502 reviews
Cleanliness: 6.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 9.04
Food and Beverage: 8.59
Overall Experience: 8.06
W
William solo_traveller gb
7
Pros:

It was very comfortable room & staff were great

Cons:

The price could of included breakfast food menu was very expensive

2026-07-04 via Nuitee
D
Dawn family_with_children gb
7
Good location, let down by staff CX
Pros:

Location

Cons:

The ant infestation in the shower - when we informed reception in the morning they offered no real apology or even a coffee.

2026-07-04 via Nuitee
K
Kimberley couple gb
7
2026-06-30 via Nuitee
D
DAVID couple gb
7
Pros:

Average

Cons:

Slipped and fell over after coming out the shower. There was no hand rail. I am a 79 year old pensioner.Tumpled down 2 steps. Fortunately nothing was broken. I phoned the hotel next day, not to complain but to make them aware and to suggest they put a hand rail in the bathroom. The receptionist dismissed my comments, saying that it had not happened before in 10 years. End of conversation. Her dimissive comments wete enough to make me decide never to stay thete agaih, despite the fact that my son nd family live bery locally.

2026-06-27 via Nuitee
D
Diana-Alina couple gb
9
2026-06-21 via Nuitee
D
David solo_traveller gb
8
Pros:

Outdoor patio, friendly staff, better than average food. We stayed over a weekend for a local wedding and managed to relax for the rest of the time

Cons:

The couch seating in the dining area was tired and in need of a refurbishment.

2026-06-20 via Nuitee
K
Karen solo_traveller gb
8
2026-06-17 via Nuitee
A
Anthony couple gb
4
2026-06-16 via Nuitee
L
Luke couple gb
9
2026-06-10 via Nuitee
S
Scott couple gb
10
Faultless in every way
Pros:

Faultless !!!!

Cons:

Nothing

2026-06-08 via Nuitee
C
Charles solo_traveller fr
10
2026-06-06 via Nuitee
J
James solo_traveller gb
9
2026-06-05 via Nuitee
C
Caroline solo_traveller gb
7
My stay was comfortable and central to the places I needed to visit.
Pros:

Staff were very helpful and polite

Cons:

Breakfast was not up to standard

2026-06-03 via Nuitee
F
Francis solo_traveller gb
7
Get some sir conditioning installed and fire your chef.
Pros:

Pleasant staff, decent accommodation and a very good breakfast of fresh fruit and croissant.

Cons:

My dinner, billed as od and chips! The fish was served in a burnt batter and the chips were mostly raw and tasteless. The mushy peas weren't mushy but like rice grains, crumbly and dry.
It was by some margin the worst fish and chips I have been served anywhere Utterly awful and a disgrace for an institution that considers itself a 'premium pub venue'.

2026-06-02 via Nuitee
R
ROSEMARY solo_traveller gb
9
Lovely relaxed atmosphere.
Pros:

Lovely relaxed atmosphere. The food in the restaurant was tasty with large portion sizes. The staff were nice and friendly.

Cons:

The restaurant had ran out of certain dishes.

2026-06-01 via Nuitee
C
Chris couple gb
10
2026-05-31 via Nuitee
L
Loraine solo_traveller gb
7
The location and staff was great. Food was delicious. Hotel rooms need updating and could do with air conditioning as th
Pros:

The location was good. Food was very good. Staff were lovely and helpful.

Cons:

The room was nice but not very clean. Huge stain on the carpet, stains on the bedding and the windows were filthy.

2026-05-31 via Nuitee
M
Michaela family_with_children gb
9
Fabulous stay, good food, comfy beds and staff that go beyond to make your stay special.
Pros:

Although looking a little tired in places, overall it was a very comfortable and enjoyable stay. Room and beds really comfy, bathroom clean and fresh looking. Evening meal was outstanding as was the choice of food. Good choice for breakfast also. Set in beautiful grounds and only a 10-15 min walk to town.

Cons:

The only thing I didn't like was the bacon was hard and tough at breakfast and the butter tasted a bit off.

2026-05-31 via Nuitee
M
Mo family_with_children gb
9
Very good.
2026-05-30 via Nuitee
J
J solo_traveller nl
8
2026-05-29 via Nuitee