Inn on the Lake by Innkeeper's Collection

Hotels
8.2 (1531 reviews)
The Inn On The Lake, Ockford Road, Ockford Road , Godalming , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great value for money
Delicious food
Cons:
Poor cleanliness
Weak shower pressure
Long distances within the property

Categories

Cleanliness
6.59
Multiple reviews noted poor cleaning standards with dirty carpets and sheets.
Service
9.06
Staff were friendly and helpful as noted in several reviews.
Location
8.6
Convenient location mentioned positively in several reviews.
Room Quality
7.55
Some complaints about room conditions but noted for comfort in other reviews.
Amenities
8.08
Amenities received mixed feedback; some mentions of issues but also good experiences.
Value for Money
9.04
Many reviews praised value for money, highlighting great deals.
Food and Beverage
8.59
Food received excellent feedback; several reviews highlighted quality.
Overall Experience
8.06
General satisfaction noted but with specific concerns in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:47

Property Description

Lakeside Serenity and Scenic Gardens

Nestled in the picturesque English countryside, Inn on the Lake by Innkeeper's Collection offers a tranquil lakeside retreat surrounded by beautiful gardens. Each room is equipped with modern amenities including a flat-screen TV, en suite bathroom, and tea/coffee making facilities.

Culinary Delights and Al Fresco Dining

Indulge in delectable steaks and daily fish specials at The Inn On The Lake pub and restaurant, where you can also enjoy outside seating with stunning views of the lake.

Explore Historic Attractions

Conveniently located just a short drive from Guildford, guests can immerse themselves in history by visiting the historic cathedral and town center. Don't miss the opportunity to explore Godalming town center and nearby National Trust properties during your stay.

Book your lakeside getaway at Inn on the Lake by Innkeeper's Collection now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 1531 reviews
Cleanliness: 6.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 9.04
Food and Beverage: 8.59
Overall Experience: 8.06
A
ALISON family_with_children gb
8
Pros:

Beautiful rooms. Staff lovely and so helpful - we were leaving early and they gave us pack up breakfast bags. Great evening meal too.

Cons:

No aircon! And it was a boiling hot day and evening.

2026-07-25 via Nuitee
G
Grahame solo_traveller gb
10
Great overnight stay
Pros:

The staff were helpful and friendly, the premises were smart and well maintained, our room was comfortable with extra fans (during heatwave) and we were made to feel very welcome. The breakfast was excellent and with the Midday checkout time we were able to spend a relaxing morning before vacating our room..

Cons:

Just a note for guests with mobility problems. The hotel is in an old building with no ground floor bedrooms and steep stairs up to the rooms. Further, the car park is on a slope, and when parking in the lower spaces, access to the bar/hotel entrance is via a steep flight of stone steps. However, there are blue badge and other spaces at the top of the car park which allow access to the hotel via a ramp and a much shorter flight of steps.There is also a rear car park at hotel level but with a longer walk to the hotel/bar entrance.

2026-07-23 via Nuitee
D
David solo_traveller gb
8
Pros:

Staff. My room (8) was very comfortable but had no fan, in a record heatwave. The Wifi is rubbish. It's also a bit odd, now, not being able to access the groubd floor before 08.00.

Cons:

Wifi!!!!

2026-07-22 via Nuitee
G
Gill solo_traveller gb
8
2026-07-21 via Nuitee
R
Robert couple gb
4
Inadequate attention to comfort and diet.
Pros:

Good location for us visiting family in Godalming

Cons:

No air con and windows that didn’t open. Poorly presented breakfast. No mini fridge.

2026-07-21 via Nuitee
J
John couple gb
9
Pleased we stayed there
Pros:

Breakfast and dinner were great, staff were really friendly and helpful, quiet at night

Cons:

Room was hot (no air conditioning) but they supplied fans
WiFi could have been better
TV was not networked so I couldn't get any apps or cast to the TV

2026-07-20 via Nuitee
N
Neil couple gb
10
2026-07-20 via Nuitee
M
Matthew couple gb
8
Fine if you are passing through Godalming.
Pros:

Its fine. Comfortable. Decent pub/restaurant. Slightly edge of Godalming. Breakfast pretty good.

Cons:

Directly on main road. Rooms hot, but with fan. Needed a bit of decoration given the price.

2026-07-20 via Nuitee
B
Brian couple gb
9
2026-07-19 via Nuitee
B
Bina solo_traveller gb
7
Comfortable but too hot it without air conditioning.
Pros:

Easy to find and close to where we needed to be. Quite location.

Cons:

No air conditioning and no lifts so difficult to move luggage. Not suitable for anyone with mobility issues.

2026-07-18 via Nuitee
M
Maciej solo_traveller gb
9
Great location , amazing decor , good food and comfy rooms . Would stay again .
Pros:

Central location and close to town. Plenty of parking and lovely rooms . Decor was very good . The morning breakfast was great and the female host was excellent . Also the evening young man was very good to . Had a great room .

Cons:

The only thing that let it down was I could not get hot water in the two days I was there . I didn’t make a fuss as the weather was very very hot during the heatwave .

2026-07-18 via Nuitee
A
Andrew solo_traveller gb
7
Pros:

Staff were very friendly. Big bathroom

Cons:

Was a bit tatty, was about to undergo a refurb, but don't know how extensive that wil be.

2026-07-16 via Nuitee
K
Kevin couple gb
7
2026-07-15 via Nuitee
B
Buttery solo_traveller gb
6
Could have been so much more
Pros:

Good food in the restaurant and friendly staff, modern decor but not to a great standard in the bedrooms we stayed in. Tried to help with hot weather by providing fans but left 10.5 tog duvets on the beds!

Cons:

Room 2 windows don't open- apparently they have been painted shut so no fresh air in the room which was also very dusty.
45min wait for breakfast from order to delivery to the table - then one slice of toast with 2 poached eggs is not much for the price.

2026-07-14 via Nuitee
A
Andy couple gb
10
Love this property staff were exceptional
Pros:

Very friendly staff very well managed exceptionally clean very competitive pricing

2026-07-14 via Nuitee
A
Ally solo_traveller gb
9
Pros:

easy to get to and plenty of parking

Cons:

breakfast took a very long time to come

2026-07-14 via Nuitee
L
Lubu solo_traveller gb
8
Nice place to stay, and good food
Pros:

Staff very professional, room good size

Cons:

Not as clean as expected, not filthy but hairs in shower and carpet could have done with a little extra time hovering it

2026-07-14 via Nuitee
H
Holger solo_traveller de
9
Pros:

Sehr sauberes Zimmer, gemütlich und sehr zuvorkommendes Personal.

2026-07-13 via Nuitee
L
Lesley solo_traveller gb
8
Lovely breakfast
Pros:

Nice room and wonderful breakfast

Cons:

Rooms were confusing to find.

2026-07-12 via Nuitee
D
Douglas solo_traveller gb
8
2026-07-12 via Nuitee