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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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24-hour security
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Delivered food - securely covered
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Japanese garden
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Secured parking
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Historic Charm and Modern Comforts
Period Features and Free Wi-Fi: Stay in the oldest hotel in Hertford and enjoy the blend of historic charm with modern amenities like free Wi-Fi in all bedrooms.
Traditional British Cuisine: Indulge in delicious traditional British cuisine at the Salisbury Arms Restaurant, surrounded by oak beams and wooden panelling.
Convenient Location: Explore historical Hertford with ease as the hotel is centrally located, just a short walk from the railway station and a quick drive away from North London.
Book now to experience a unique stay at The Salisbury Arms Hotel, where history meets comfort seamlessly.
When booking the King Room - Disability Access, rooms with assisted access bath or roll-in shower are subject to availability. Requests can be made in advance.Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Everything
Everything
Nothing
The decor was nice
Breakfast ( The Signature ) was cold, a very small portion for £15. Egg was overcooked like rubber, toast was tough, asked for it to be reheated and came back luke warm. Coffee was weak and watery despite asking for 2 extra shots in the latte.
Room was either freezing cold or boiling hot, not a great nights sleep. Very load as its over the courtyard.
The aesthetics of the Hotel were ver pleasant - a more traditional look and I really liked that.
Nothing to say here.
Attended a wedding reception and that was fine
Room was horrible 120
Have stayed a number of times at the Salisbury Arms (old Bell) and know it for an old and charming building. The snug
always a plus for quiet meetings with friends when we return. No lift is becoming more of a disadvantage as we get older due to the main stairs being steep and the odd steps up and down, -which are, nevertheless, to be expected in an old building - but awkward if accommodated in farther rooms. Pack lightly as cases need to be hauled up by guests themselves. Air conditioning worked this time, thank goodness. An improvement on last visit. The room was comfortable, if rather warm.
Staff mostly pleasant and helpful., although some additional training would be beneficial for the two restaurant staff who spent their time chatting in the kitchen and flirting together one morning, rather than replenishing the buffet. Unprofessional. The polite and attentive young Polish woman, who was there the second and third mornings, however, was exemplary - polite, attentive and efficient. Do wish it was possible to work out when housekeeping was due on each corridor though. We left one morning early and let the team working next door know, but the room was still not serviced on our return nearly five hours later, so was not touched at all that day as we needed the WiFi for a meeting in the afternoon. The WiFi was fine, however, and this should be noted.
The biggest disappointment was the restaurant and breakfast. A once gracious dining room has been truncated to allow for a 'garden' /courtyard area, which is obviously very popular and, hopefully, commercially beneficial, but the remaining restaurant is rather hideously re-modelled in maroon panelling and already showing signs of wear-and-tear. Whatever about internal decor, however, the breakfast is disappointing for the price. Very limited choice of cereals, no fruit choices apart from an apple or two and some worn bananas - forget about fresh berries or melon,, no plain yoghurt, a few pastries, no choice of bread, 20+ marmalade pots, 3 strawberry jam and so on. The cooked dishes have been what one chap in the room described as 'mucked about' i.e. no traditional English breakfast as he rightly said, and liberal doses of syrup. ff attempting American diner style, cheap streaky bacon - a poor choice anyway for a full English, 'signature' or otherwise, should be served crisp. If sourdough is promised, it should also be present, not a slice of pappy bloomer - see no bread choice above. Obviously tastes change, and avocado may be popular, but not for all.
A very comfortable stylish room with everything I needed. Room service was good. Very nice friendly atmosphere. Nice to have free parking in the middle of town.
Had to leave before 7am with a lot of luggage and it was very difficult to find someone to help me. I had asked at reception the night before and they said it wouldn't be a problem
First class staff. Friendly and helpful
N/A
Rooms were big and staff were friendly
Some of the meals were just average
Lovely quaint hotel, room very comfortable nice little touches.
Nothing
Amazing location
Beautiful interior and design
Stunning bathroom
Could not open any of the windows in the bedroom or bathroom
Ask for a fan which did not work
Location
Fabulous location and a lovely classic Dickensian feel.
Nothing
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