Salisbury Arms Hotel

Hotels
8.7 (1307 reviews)
Fore Street , Hertford , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Comfortable rooms
Great location
Cons:
High prices
Minor cleanliness issues

Categories

Cleanliness
8.55
Most reviews mentioned cleanliness positively; however, a few noted cobwebs.
Service
9.05
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.05
Location is frequently highlighted as excellent, with easy access to local amenities.
Room Quality
8.55
Rooms were generally described as comfortable and spacious, with some minor issues.
Amenities
8.55
Amenities were generally acceptable, but some guests suggested improvements.
Value for Money
8.05
Some reviews indicated the prices have increased, affecting perceived value.
Food and Beverage
9.05
Food quality received high praise from multiple guests.
Overall Experience
8.75
Guests expressed overall satisfaction with their stay, pointing to numerous positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:28

Property Description

Historic Charm and Modern Comforts

Period Features and Free Wi-Fi: Stay in the oldest hotel in Hertford and enjoy the blend of historic charm with modern amenities like free Wi-Fi in all bedrooms.

Traditional British Cuisine: Indulge in delicious traditional British cuisine at the Salisbury Arms Restaurant, surrounded by oak beams and wooden panelling.

Convenient Location: Explore historical Hertford with ease as the hotel is centrally located, just a short walk from the railway station and a quick drive away from North London.

Book now to experience a unique stay at The Salisbury Arms Hotel, where history meets comfort seamlessly.

Important information:

When booking the King Room - Disability Access, rooms with assisted access bath or roll-in shower are subject to availability. Requests can be made in advance.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 1307 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.75
J
Jo • solo_traveller • gb
9
A great overnight stay.
Pros:

Excellent central location. Very friendly and efficient staff. Comfortable snug room.

2026-02-13 • via Nuitee
L
Lydia • couple • gb
10
Pros:

Comfy and a better standard than was expecting for 3*. Rituals soaps and big shower!

Cons:

Stay was great but bar staff were quite unfriendly and unhelpful.

2026-02-13 • via Nuitee
M
Mary • family_with_children • gb
9
2026-02-10 • via Nuitee
H
Hirsh • couple • gb
8
Pros:

location very good, v nice to be in a historic inn (16th century), room had everything we needed and breakfast was ample and good

Cons:

Room was quite small with the large bed hard against one wall

2026-02-09 • via Nuitee
C
Colin • couple • gb
8
2026-02-08 • via Nuitee
J
Joakim • solo_traveller • se
10
2026-02-08 • via Nuitee
R
Rob • couple • gb
10
2026-02-08 • via Nuitee
P
Paul • couple • gb
10
Comfortable stay
Pros:

Room was large with a large walk in shower.
Breakfast was good.

Cons:

No space (shelves or cupboard) to put clothes, just 4 hangers. Difficult to get to the hangers on the far side of the bed especially if you have any disability. The bed was quite low and difficult to get up from for anyone not using a wheelchair.

2026-01-30 • via Nuitee
S
SŁAWOMIR • couple • pl
10
2026-01-29 • via Nuitee
J
John • couple • gb
9
2026-01-27 • via Nuitee
N
Neil • solo_traveller • gb
8
Good value break
Pros:

Attractively presented, car park and warm.

Cons:

Staff good attitude but a couple of glitches

2026-01-27 • via Nuitee
A
Amelia • couple • gb
10
A beautiful pub/hotel in the centre of Hertford, highly recommend for the delicious breakfast, cosy room and welcomi
Pros:

Perfect location
Steeped in history
Friendly and helpful staff
Delicious breakfast
We stayed far away from the staircase so couldn’t hear any noise from pub downstairs
Rustic interior
Comfy pillows and bed

Cons:

Couldn’t find car park at first and had to wait 10-20 mins for a space
Locked out of room 10 mins before check out time, luckily the cleaner saw us coming out of the room earlier for breakfast so let us back in to quickly get our stuff

2026-01-26 • via Nuitee
P
Porter • couple • gb
10
2026-01-20 • via Nuitee
G
Guney • family_with_children • gb
7
2026-01-20 • via Nuitee
M
Margaret • couple • gb
9
The location and public rooms made it suitable for our stay. Staff friendly and accommodating.
Pros:

Super breakfast. Good portion sizes. Well presented.
Choice of places to meet up and have a drink/ light snacks during day and early evening

Cons:

The room was cluttered with too many big cushions on the bed. The tray for drinks was crammed not much room to prepare teas and coffees. Only one chair! (Hard backed) Not enough coat hangers. No paper tissues by the bed. Bedside clock not working. Air conditioning not working had to bring in maintenance staff.

2026-01-19 • via Nuitee
K
Kate • solo_traveller • gb
9
2026-01-19 • via Nuitee
B
Beszant • couple • gb
10
Pros:

Spacious , comfortable rooms friendly staff

Cons:

Nothing

2026-01-19 • via Nuitee
A
Alicia • solo_traveller • gb
5
For a old hotel it needs some improvements to meet the requirements standard of environmental conditions for people with
Pros:

Location

Cons:

Disability not excellent

2026-01-19 • via Nuitee
L
leah hirst • couple • gb
10
2026-01-19 • via Nuitee
R
Roger • solo_traveller • gb
10
From the moment I walked through the door the customer experience was absolutely world class I was met by a lady that bo
Pros:

It was very easy to find and our arrival I met the most lovely person that looked after me and made sure everything was fine. The place is immaculate and the tension of detail is something else one of the nicest places I’ve ever stayed with the nicest people and the most wonderful breakfast.

Cons:

Nothing as everything was perfect

2026-01-19 • via Nuitee