Salisbury Arms Hotel

Hotels
8.7 (1442 reviews)
Fore Street , Hertford , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Comfortable rooms
Great location
Cons:
High prices
Minor cleanliness issues

Categories

Cleanliness
8.55
Most reviews mentioned cleanliness positively; however, a few noted cobwebs.
Service
9.05
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.05
Location is frequently highlighted as excellent, with easy access to local amenities.
Room Quality
8.55
Rooms were generally described as comfortable and spacious, with some minor issues.
Amenities
8.55
Amenities were generally acceptable, but some guests suggested improvements.
Value for Money
8.05
Some reviews indicated the prices have increased, affecting perceived value.
Food and Beverage
9.05
Food quality received high praise from multiple guests.
Overall Experience
8.75
Guests expressed overall satisfaction with their stay, pointing to numerous positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:28

Property Description

Historic Charm and Modern Comforts

Period Features and Free Wi-Fi: Stay in the oldest hotel in Hertford and enjoy the blend of historic charm with modern amenities like free Wi-Fi in all bedrooms.

Traditional British Cuisine: Indulge in delicious traditional British cuisine at the Salisbury Arms Restaurant, surrounded by oak beams and wooden panelling.

Convenient Location: Explore historical Hertford with ease as the hotel is centrally located, just a short walk from the railway station and a quick drive away from North London.

Book now to experience a unique stay at The Salisbury Arms Hotel, where history meets comfort seamlessly.

Important information:

When booking the King Room - Disability Access, rooms with assisted access bath or roll-in shower are subject to availability. Requests can be made in advance.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 1442 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.75
A
Andrew • couple • gb
8
Provided us with a short term stay, in a clean hotel, excellent bathroom, comfortable bed.
Pros:

Room good. Location excellent.

Cons:

Lower rate for the room.

2026-06-04 • via Nuitee
C
Carl • couple • gb
10
1005 reccomend
Pros:

Everything was above our expectations. The staff are friendly, facilities are fantastic and comfortable.

Cons:

Nothing,.

2026-06-04 • via Nuitee
T
Tony • solo_traveller • gb
10
2026-06-04 • via Nuitee
A
AG • solo_traveller • nl
9
Pros:

Nice hotel with good food

2026-06-03 • via Nuitee
M
Michael • extended_group • gb
4
I was very unhappy with the way our booking was handled
Pros:

There were a few factors which really ruined our visit. First of all I booked two rooms, one for my wife and I and one for our friends. We go away for weekends quite often and I usually arrange the hotel. I booked two rooms with breakfast for The Salisbury Arms in Hertford where we have stayed before. The price for two rooms (4 people) with breakfast was about £250.00.
A few days before we left for Hertford Booking.com sent a confirmation of the booking and the price quoted was approximately double.
I queried the change in price at the hotel when checking in. The reason for the increase was that the smaller booked rooms were not available so we were larger more expensive roomss.
I find that this was dishonest and reprehensible and not the way to treat customers.
I would like to hear what you as a company have to say.
Yours Sincerely,
Michael Jenkins

2026-06-02 • via Nuitee
S
Sarah • couple • gb
9
Cosy, quiet, quality hotel - would recommend.
Pros:

Location, style and decor, quality of facilities, comfy bed, always robes.

Cons:

The shower leaked across the bathroom floor, so by the time both my partner and I had had a shower, it was like a swimming pool in there.

2026-06-01 • via Nuitee
A
Alexandra • solo_traveller • gb
10
2026-05-31 • via Nuitee
K
Katrin • couple • gb
8
2026-05-30 • via Nuitee
N
Norman • couple • gb
8
2026-05-30 • via Nuitee
W
Where's Harry • solo_traveller • gb
8
Pros:

Great location

2026-05-28 • via Nuitee
H
Howard • couple • gb
7
2026-05-27 • via Nuitee
C
Clive • couple • gb
5
2026-05-25 • via Nuitee
R
Roman • solo_traveller • gb
10
2026-05-25 • via Nuitee
B
Beverley • couple • gb
9
Magical experience
Pros:

Great hotel, food, location and gardens!!

Cons:

Rad in the bathroom was not working but the staff offered to change my room

2026-05-24 • via Nuitee
D
Derek • couple • gb
9
2026-05-23 • via Nuitee
T
Tanja • family_with_children • de
10
Große Empfehlung!
Pros:

Die schönste und gemütlichste Unterkunft, die wir je hatten. Sehr sauber, sehr englisch, sehr empfehlenswert!

Cons:

-

2026-05-21 • via Nuitee
D
David W • couple • gb
8
Pleasant and relaxed with a convivial atmosphere.
Pros:

Room spacious and comfortable, Location of Hotel & the town itself. Interesting architecture. Staff friendly and obliging. The Hotel building itself is characterful and quirky.

Cons:

The stairwell is looking a bit scruffy....needs another coat of paint. The towel heater in our bathroom was not working properly. The safe in our room was not working, alarm clock not working...needed a new battery, a little more regular checking would be good. These matters, with the exception of the towel rail, were dealt with quickly and efficiently..no complaints there! Also a non-slip shower & bath mat were supplied when asked.

2026-05-19 • via Nuitee
S
susan • solo_traveller • es
10
Pros:

Beautiful room!!!

2026-05-19 • via Nuitee
M
Mats • family_with_children • se
9
2026-05-16 • via Nuitee
H
Harriet • solo_traveller • gb
9
2026-05-16 • via Nuitee