Salisbury Arms Hotel

Hotels
8.7 (1507 reviews)
Fore Street , Hertford , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Comfortable rooms
Great location
Cons:
High prices
Minor cleanliness issues

Categories

Cleanliness
8.55
Most reviews mentioned cleanliness positively; however, a few noted cobwebs.
Service
9.05
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.05
Location is frequently highlighted as excellent, with easy access to local amenities.
Room Quality
8.55
Rooms were generally described as comfortable and spacious, with some minor issues.
Amenities
8.55
Amenities were generally acceptable, but some guests suggested improvements.
Value for Money
8.05
Some reviews indicated the prices have increased, affecting perceived value.
Food and Beverage
9.05
Food quality received high praise from multiple guests.
Overall Experience
8.75
Guests expressed overall satisfaction with their stay, pointing to numerous positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:28

Property Description

Historic Charm and Modern Comforts

Period Features and Free Wi-Fi: Stay in the oldest hotel in Hertford and enjoy the blend of historic charm with modern amenities like free Wi-Fi in all bedrooms.

Traditional British Cuisine: Indulge in delicious traditional British cuisine at the Salisbury Arms Restaurant, surrounded by oak beams and wooden panelling.

Convenient Location: Explore historical Hertford with ease as the hotel is centrally located, just a short walk from the railway station and a quick drive away from North London.

Book now to experience a unique stay at The Salisbury Arms Hotel, where history meets comfort seamlessly.

Important information:

When booking the King Room - Disability Access, rooms with assisted access bath or roll-in shower are subject to availability. Requests can be made in advance.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 1507 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.75
Z
Zoltán Frank • extended_group • hu
10
would happily return anytime. was a pleasure to stay there.
Pros:

lovely lovely old building with lots of history and tastefully set up interior. wonderful bar and bar food. amazing atmosphere. their fish & chips plate was the best we had in the UK.

Cons:

asked the stuff to solve an issue with the shower, was promised to deal with it, still nothing happened. it is not dramatic, but a dissapointment.

2026-07-17 • via Nuitee
M
matthew • solo_traveller • gb
10
2026-07-17 • via Nuitee
H
Heather • solo_traveller • gi
9
Gem of a hotel
Pros:

We had booked a snug room but were very happy when we were allocated a double room which was very spacious. Room was very clean and bed was comfortable. Situated right in the middle of shops and restaurants so that was also a bonus. Staff were friendly and helpful. Breakfast..we had there signature full English on the first morning..which was local produce and very tasty but very large so asked for less on the other 2 mornings which the chef was happy to do.
Had a really nice roast dinner on the Sunday evening.
It is a gem of a hotel. Would definitely recommend and if ever in Hertford again I would definitely book there.

Cons:

Nothing

2026-07-16 • via Nuitee
A
Anna • family_with_children • gb
10
Highly recommended little gem
Pros:

Fantastic place to stay for a few days, chic, in great location with fantastic staff. Shout out to Anna, the receptionist, for going an extra mile to help us get around the town with ease! You made complicated travel arrangements a breeze!

2026-07-16 • via Nuitee
C
Corrine • couple • gb
9
2026-07-16 • via Nuitee
C
C.W. • couple • nl
9
2026-07-16 • via Nuitee
B
bradleywE769TZ • Business
10
Excellent Hospitality and Unique Accommodation
Pros:

We stayed here as part of a corporate event, and this lovely hotel was outstanding from start to finish. The food was amazing, the drinks were great, and the overall atmosphere was welcoming and relaxed.
The rooms are full of character and very different from the standard chain hotel experience. Each room felt unique, with comfortable beds that ensured a great night's sleep.
Breakfast was excellent, with plenty of choice and freshly cooked-to-order options available. The quality of the food throughout our stay was exceptional.
Our whole team thoroughly enjoyed their stay, and the friendly, attentive staff made the experience even better. I would highly recommend this hotel for both business events and leisure stays. We will certainly be returning.

2026-07-13 • via Tripadvisor
S
Stuart • couple • gb
10
2026-07-13 • via Nuitee
F
Faye • couple • gb
8
Nice little hotel great location - over priced
Pros:

Location

Cons:

Breakfast

2026-07-13 • via Nuitee
W
Wieslaw • solo_traveller • gb
8
2026-07-12 • via Nuitee
P
Peter • solo_traveller • gb
10
Pros:

Excellent hotel. You felt as if you were in a notable building!
Breakfast was awesome.

Cons:

Trying to find the hotel via Sat Nav with roads blocked and a seemingly impossible place to find despite what appeared a straightforward location!

2026-07-12 • via Nuitee
A
ALIN • solo_traveller • gb
10
2026-07-11 • via Nuitee
P
Pieter • solo_traveller • nl
10
Fantastisch
Pros:

Vanaf het moment dat je binnenkomt is het feest. Alles was geweldig en in stijl.

Cons:

❌

2026-07-09 • via Nuitee
T
Teresa • solo_traveller • gb
6
Salisbury
Pros:

The breakfast was amazing and the staff were nice

Cons:

The size of the room was disappointing for the money

2026-07-09 • via Nuitee
T
Tom • couple • gb
10
2026-07-07 • via Nuitee
S
Scott • couple • gb
9
2026-07-07 • via Nuitee
C
christopher • couple • gb
9
Awful
Pros:

The breakfast was exellent

Cons:

I was given a parking fine which I fine bizare as I was registered so stay from the 6th to the 7th June 2026 of which I'm currently awaiting the outcome, I did call the Sailsburys Arm and left a voice mail outlinging my concerns, todate Iam still awiating a reply, given the above and non compliance to give a reply, I will not be returning to stay overnight or use your restaurant .

2026-07-06 • via Nuitee
J
Jasmine • couple • gb
10
Perfect stay, amazing location and wonderful staff
Pros:

Beautifully decorated, good location and amazing staff

2026-07-05 • via Nuitee
A
Ahmed • solo_traveller • gb
9
Pros:

Nice aesthetic and lovely staff. Brilliant variety of facilities available and clean bedroom.

Cons:

Cobwebs behind the curtains at the window, but that's minor.

2026-07-05 • via Nuitee
H
Hannah • couple • gb
10
Pros:

Central location. Lovely traditional features.
Aircon in the recent hot weather was brilliant.

2026-07-04 • via Nuitee