Salisbury Arms Hotel

Hotels
8.7 (1520 reviews)
Fore Street , Hertford , gb
+44 1992 583091

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Comfortable rooms
Great location
Cons:
High prices
Minor cleanliness issues

Categories

Cleanliness
8.55
Most reviews mentioned cleanliness positively; however, a few noted cobwebs.
Service
9.05
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.05
Location is frequently highlighted as excellent, with easy access to local amenities.
Room Quality
8.55
Rooms were generally described as comfortable and spacious, with some minor issues.
Amenities
8.55
Amenities were generally acceptable, but some guests suggested improvements.
Value for Money
8.05
Some reviews indicated the prices have increased, affecting perceived value.
Food and Beverage
9.05
Food quality received high praise from multiple guests.
Overall Experience
8.75
Guests expressed overall satisfaction with their stay, pointing to numerous positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:28

Property Description

Historic Charm and Modern Comforts

Period Features and Free Wi-Fi: Stay in the oldest hotel in Hertford and enjoy the blend of historic charm with modern amenities like free Wi-Fi in all bedrooms.

Traditional British Cuisine: Indulge in delicious traditional British cuisine at the Salisbury Arms Restaurant, surrounded by oak beams and wooden panelling.

Convenient Location: Explore historical Hertford with ease as the hotel is centrally located, just a short walk from the railway station and a quick drive away from North London.

Book now to experience a unique stay at The Salisbury Arms Hotel, where history meets comfort seamlessly.

Important information:

When booking the King Room - Disability Access, rooms with assisted access bath or roll-in shower are subject to availability. Requests can be made in advance.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 1520 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.75
P
Peter • couple • gb
10
Excellent and enjoyable very peaceful and comfortable
Pros:

Every member of the team were polite and very respectful and helpful

Cons:

Everything was fine

2026-08-27 • via Nuitee
T
Tony • solo_traveller • gb
7
Nice area to stay and breakfast is great
Pros:

Nice breakfast

Cons:

Shower was really bad, TV didn’t work and room wasn’t ready on time.

2026-08-27 • via Nuitee
J
John • extended_group • us
9
2026-08-27 • via Nuitee
H
Helen • couple • gb
8
2026-08-23 • via Nuitee
P
Pat • couple • gb
1
2026-08-23 • via Nuitee
J
Jane • couple • gb
10
Perfect!
2026-08-18 • via Nuitee
B
Bowman • solo_traveller • be
10
Pros:

Exceptional establishment. Friendly and super efficient service.

Cons:

Nothing

2026-08-16 • via Nuitee
T
Terri • solo_traveller • gb
9
2026-08-15 • via Nuitee
C
Cherry • couple • gb
8
Very comfortable and appealing surroundings, good location and friendly and helpful staff.
Pros:

Very central and convenient location. Out of the ordinary cooked breakfast choices and a good choice of fruit ,yogurt,cereal,croissants and toast. No honey.

Cons:

The room was up several sets of stairs and there was no lift.

2026-08-15 • via Nuitee
F
Fabio Massimiliano • family_with_children • it
9
2026-08-14 • via Nuitee
G
Gabrielle • solo_traveller • gg
9
2026-08-07 • via Nuitee
H
Harry • solo_traveller • gb
8
2026-08-07 • via Nuitee
G
Gerard • couple • gb
7
2026-08-07 • via Nuitee
R
Roger • couple • es
10
Pros:

The staff were excellent. Very comfortable room. Excellent bar and dining area.

2026-08-02 • via Nuitee
J
Jill19 • Friends getaway • Hertford, Hertfordshire, England
6
Please make the Salisbury great again!
Pros:

As someone who has lived in Hertford most of her life the transformation of the bar and restaurant is amazing. The staff are also welcoming. Unfortunately, I will no longer eat here. The menu is awful and never changes with the season. It needs to offer better lite snack options for lunch as well. I think it has lost a lot of local people because of the menu, but McMullen’s don’t seem to care. A Saturday lunchtime in the summer and the bar area was empty even though there was no availability to book? We were a group of 7 and twice we were waiting for one persons food to arrive as it had been forgotten. With the heat the way it is you would think air conditioning would be a fantastic selling point! Please please update your menu and get someone descent in the kitchen. The Kingsmead is far superior and that shouldn’t be the case. Make the Salisbury great again!!!! 🙏🏻

2026-07-25 • via Tripadvisor
J
John • solo_traveller • gb
10
Pros:

Beautifully decorated and great facilities.

Cons:

Expensive

2026-07-25 • via Nuitee
D
David • couple • us
7
Classic pub hotel. Not a high end hotel but comfortable. Great value.
Pros:

Classic pub hotel. Comfortable rooms. Good central location. Helpful friendly staff

Cons:

Small rooms. Restaurant was so-so.

2026-07-24 • via Nuitee
C
Catherine • solo_traveller • de
5
Enttäuschend
Cons:

Ultralaute Musik überall, viele Zimmer von Firmen belegt und gar nicht verfügbar, Personal bieten nur schlechte Zimmer für hohe Preise, weil die normalen Zimmer alle von Firmen reserviert sind.

2026-07-22 • via Nuitee
J
James • couple • gb
7
2026-07-21 • via Nuitee
V
Valeria • couple • it
9
2026-07-21 • via Nuitee