Salisbury Arms Hotel

Hotels
8.7 (1307 reviews)
Fore Street , Hertford , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Comfortable rooms
Great location
Cons:
High prices
Minor cleanliness issues

Categories

Cleanliness
8.55
Most reviews mentioned cleanliness positively; however, a few noted cobwebs.
Service
9.05
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.05
Location is frequently highlighted as excellent, with easy access to local amenities.
Room Quality
8.55
Rooms were generally described as comfortable and spacious, with some minor issues.
Amenities
8.55
Amenities were generally acceptable, but some guests suggested improvements.
Value for Money
8.05
Some reviews indicated the prices have increased, affecting perceived value.
Food and Beverage
9.05
Food quality received high praise from multiple guests.
Overall Experience
8.75
Guests expressed overall satisfaction with their stay, pointing to numerous positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:28

Property Description

Historic Charm and Modern Comforts

Period Features and Free Wi-Fi: Stay in the oldest hotel in Hertford and enjoy the blend of historic charm with modern amenities like free Wi-Fi in all bedrooms.

Traditional British Cuisine: Indulge in delicious traditional British cuisine at the Salisbury Arms Restaurant, surrounded by oak beams and wooden panelling.

Convenient Location: Explore historical Hertford with ease as the hotel is centrally located, just a short walk from the railway station and a quick drive away from North London.

Book now to experience a unique stay at The Salisbury Arms Hotel, where history meets comfort seamlessly.

Important information:

When booking the King Room - Disability Access, rooms with assisted access bath or roll-in shower are subject to availability. Requests can be made in advance.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 1307 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.75
M
Michael • couple • gb
9
2026-04-10 • via Nuitee
• couple • gb
9
2026-04-10 • via Nuitee
C
Christine • couple • gb
10
Pros:

Lovely location, breakfast was very good

Cons:

No complaints

2026-04-09 • via Nuitee
I
Ian • solo_traveller • gb
10
Excellent stay in a lovely hotel.
Pros:

Lovely hotel with great friendly staff. Breakfast was excellent as was the room.

2026-04-08 • via Nuitee
C
Charles • couple • gb
9
2026-04-07 • via Nuitee
J
Jacqueline • couple • gb
9
Pros:

Lovely atmosphere and great location

2026-04-07 • via Nuitee
G
Graeme • couple • gb
8
A central base which overflows with character.
Pros:

Fantastic location in centre of town with free car park and very welcoming staff.

Cons:

Noise from street and insde property during the night. Restaurant lacking finesse although lovely staff.

2026-04-06 • via Nuitee
C
Carole • couple • gb
10
2026-04-05 • via Nuitee
M
Marie • extended_group • gb
10
Lovely hotel great location
Pros:

Room was fantastic
Lovely big roll top bath

Cons:

A little noisy after 12 but it was a bank holiday so busier than normal outside

2026-04-05 • via Nuitee
A
Ann • couple • gb
10
2026-04-04 • via Nuitee
R
Ruby • couple • gb
8
2026-04-03 • via Nuitee
L
Lauren • couple • gb
9
2026-04-02 • via Nuitee
J
Jamie • couple • gb
10
2026-04-01 • via Nuitee
E
Elaine • family_with_children • gb
9
Excellent Stay
Pros:

Convenience of location. Stayed various times previously. Car Parking on site. Disabled facilities perfect for disabled traveller. Staff especially helpful at all times and very welcoming. Overall excellent stay and will be returning.

Cons:

Difficult to be rectified, but the windows do not open in the rooms to be able to air the room. Personally, always like to have a window open whatever the weather. Outside it can be a little noisy because of the location, but not too unpleasant and sometimes it is nice to hear the activity outside.

2026-03-31 • via Nuitee
M
Michael • couple • gb
3
Pros:

Staff very good.

Cons:

Bed in room pushed against wall, difficult to get in... should be single only. Difficult to get to... food could be better

2026-03-31 • via Nuitee
A
Alan • couple • mt
7
Pros:

Location and value

Cons:

Service was ?

2026-03-31 • via Nuitee
J
John • solo_traveller • gb
9
Best place to stay in Hertford
Pros:

I stay here regularly as perfectly located.
Breakfast is always good but I don't usually eat in the hotel in the evening.
The sound proofing since the refurb is a major bonus for a good sleep.
Car park is also very helpful in Hertford.

Cons:

Light switch wouldn't turn off in the room I had last - just took the card out of the holder to turn off electric.

2026-03-30 • via Nuitee
B
Brendan • couple • gb
8
Great location, lovely hotel, superb bathroom and room. Enjoyed our stay.
Pros:

Central location , free parking, lovely room.

Cons:

Disappointed to find hotel restaurant closed for ‘staff training’ for entire evening and bar closed until 21.00hrs also for staff training. Seems like a lost revenue opportunity ? Perhaps staff training timings could have been worked better ?

2026-03-29 • via Nuitee
F
FINNEGUELA • couple • gb
10
2026-03-29 • via Nuitee
S
Stockton • couple • gb
9
Pros:

The history and adequate space in the room

Cons:

Nothing

2026-03-29 • via Nuitee