Smeaton serviced Accommodation

Hotels
4.9 (127 reviews)
2 Smeaton Street 1 Goodall Street , Liverpool , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Ironing service
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Smoke alarms
See all facilities

Review Highlights

Pros:
Convenient location for events
Good water pressure in the shower
Cons:
Poor communication from the host
Dirty rooms and common areas
Cancelled bookings at the last minute
Value for money not justified

Categories

Cleanliness
3.11
The property was reported as dirty with issues such as cobwebs and a filthy drain.
Service
7.08
Communication issues were noted, with the host ignoring messages and no response to calls.
Location
7.62
The location was convenient for attending events, but the overall experience was marred by other issues.
Room Quality
3.57
Rooms were described as crammed and lacking proper maintenance.
Amenities
5.6
Amenities were minimally mentioned, and their quality was not consistent.
Value for Money
3.56
Many felt the accommodation was not worth the price paid due to multiple issues.
Food and Beverage
5.61
No specific mention of food and beverage quality; assumed to be average.
Overall Experience
3.08
Multiple reviews described overall dissatisfaction with the experience, including cancellations and lack of access.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:37

Property Description

Convenient Location
Located just 1.9 km from Anfield Stadium and 3.7 km from Lime Street Train Station, Smeaton serviced Accommodation offers a prime spot for exploring Liverpool's top attractions.

Modern Amenities
Enjoy free WiFi throughout the hotel, ensuring you stay connected during your visit. Each room features a flat-screen TV, wardrobe, and a private bathroom with free toiletries, providing all the comforts of home.

Scenic Views
Wake up to stunning city views from the comfort of your room at Smeaton serviced Accommodation. Whether you're here for business or leisure, the picturesque surroundings are sure to impress.

Ready to experience Liverpool in comfort and style? Book your stay at Smeaton serviced Accommodation now.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.9
Based on 127 reviews
Cleanliness: 3.11
Service: 7.08
Location: 7.62
Room Quality: 3.57
Amenities: 5.6
Value for Money: 3.56
Food and Beverage: 5.61
Overall Experience: 3.08
D
Dylan • couple • gb
1
2026-01-19 • via Nuitee
K
Kyra • couple • gb
8
2026-01-19 • via Nuitee
P
Patrick • family_with_children • gb
7
2026-01-15 • via Nuitee
C
Christine • couple • gb
1
Horrendous - no room on arrival
Pros:

Horrendous. Property did not have a room for us and left us stranded at night in Liverpool. Having advised us to request a refund, it was denied and we had to get Booking.Com to sort it out.

Cons:

They did not have a room for us, dreadful management

2026-01-07 • via Nuitee
O
Omar • extended_group • gb
1
Worst experience in my life 😪
Pros:

The worst experience in my life. Me and my family booked this accommodation on New year's eve and when we got to the accommodation there was no key in the key holder. The owner lives next door, he came out and lied to us that "the owner has travelled", he will try get hold of him and get back to us and he turned off his lights as soon as he went back in. Me and my wife tried calling him several times but he quickly blocked both of us. He then later messaged me that "he's in the hospital and there's nothing he can do". I should request for a refund from booking.com.
We couldn't believe it, why that time because I messaged him few hours before we arrived but he never mentioned that.

Cons:

He didn't consider that I had two kids with me and we travelled to Liverpool and had no money to book for another accommodation. I have explained it to him and even sent him my account details to please transfer me my money back so I can look for another place but he refused.
I think booking.com should ban such people because he not only put me and my family's lifes at risk but also ruined all our plans.
We had to drive back home after spending a long time knocking his door for him to atleast come out and explained in person what happened.

2026-01-01 • via Nuitee
C
codie • extended_group • gb
1
bad
Pros:

place to stay

Cons:

communication was awful , stuck outside for almost an hour contacted multiple times and got no response the host was just opening my messages and ignoring me . we got told the wrong lock box to get the key 3 times

2026-01-01 • via Nuitee
J
Joshua • extended_group • nl
7
2025-11-28 • via Nuitee
K
kay • extended_group • gb
1
Pros:

Stay was cancelled by owner day before due to a flood on property

2025-11-26 • via Nuitee
B
Bernadette • family_with_children • gb
2
Don't bother. Pay a little extra and get a hotel. It is not value for money.
Pros:

The water power in the shower was good. The drain was filthy. Toilet was clean and 2 x bottles of mineral water in room.

Cons:

The person above was drunk and it was a week day. It attracts alcoholics. Very run down. Neighbour upstairs was banging on the ceiling and moving the room contents around until 1.30am and started shouting on the phone at 8.30am aggressively and swearing. I should have booked a hotel like I normally do but it was walking distance to Anfield and we went to watch a game. Room was dirty with cobwebs.

2025-11-06 • via Nuitee
M
Martin • solo_traveller • us
1
Terrible, will not return.
Pros:

The location.

Cons:

Owner cancelled my stay an hour before I arrived and no refund was issued. Had to find a different accommodation.

2025-11-06 • via Nuitee
P
Powell • extended_group • gb
1
The guy messages me the night before I was meant to stay to say he had to cancel my booking as there was a leak and no r
Pros:

Nothing

Cons:

Everything

2025-11-02 • via Nuitee
J
Jayden • couple • gb
1
2025-10-27 • via Nuitee
S
Seamus • solo_traveller • ie
1
Best avoided
Pros:

Nothing, I never got to access the property

Cons:

I never got to access the accommodation as the host didn't send me a code to access the property. Host never responded to phone calls, texts or emails. I was left stranded, having to source alternative accomodation . I am still fighting to get refunded for my payment. Avoid

2025-10-20 • via Nuitee
T
Tobias • extended_group • gb
1
Never stay here you’d be safer in a back alley
Pros:

The property was awful . Dirt everywhere beds crammed in and not a mattress you couldn’t feel a spring in . Do not come here . Stay away at all costs

Cons:

The contact for the ap is some rude manchild
The property is scruffy

2025-10-19 • via Nuitee
G
Garcia • extended_group • es
1
2025-09-20 • via Nuitee
S
stefan • family_with_children • gb
4
Would have been ok if it was not for the fact there was no key and had to stand my ground on the phone which nearly ruin
Pros:

Good location for our stay

Cons:

When we arrived there was no key in the box and when I rang the host I was told sorry there was nothing they could do and find another accommodation even though we had a child with us and everywhere else was sold out or way out of our budget. After back and fore on the phone and a bit of help off someone who knew the host they got a key to us. The room was ok, as we wasn’t staying in there for very long only to sleep but the fridge had lots of stuff left in there and was not very clean.

2025-09-20 • via Nuitee
A
andrew • couple • gb
5
2025-08-20 • via Nuitee
P
Pierre • solo_traveller • gb
1
2025-08-07 • via Nuitee
B
Beth • extended_group • gb
5
2025-07-07 • via Nuitee
J
Jessica • with friends • gb
1
Pointless
Pros:

found a great hostel called the pod liverpool !

Cons:

i asked months prior for an early check in and asked the week before to double check, it comes to the day manager doesn’t reply to any of my messages, I try sending a message on whatsapp + text messages with no response, I called 8 times and so did my friend still with no response it came to 2pm and we still had no reply so we cut our losses and checked into a hostel, still waiting to hear how to enter the building four days after i left

2025-07-01 • via Nuitee