Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable bed
Beautiful sea view
Cons:
Cleanliness issues
Inconvenient breakfast cancellations
Noisy rooms

Categories

Cleanliness
7.56
Mixed reviews regarding cleanliness with mentions of dirty shower and sheets.
Service
8.83
Staff were described as friendly and helpful across multiple reviews.
Location
8.57
The location was praised for being convenient and on the seafront.
Room Quality
7.82
Rooms varied, with some complaint of shabby appearance and noise issues.
Amenities
8.05
General amenities were considered good, with a pleasant bar and restaurant.
Value for Money
7.51
Concerns over high prices and additional costs raised questions about value for money.
Food and Beverage
8.36
Positive mentions about food quality, despite some breakfast cancellations.
Overall Experience
8.13
General sentiment reflects a positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:18

Property Description

Luxurious Seafront Location
Experience the ultimate seaside getaway at The Smiths Hotel in Weston-Super-Mare. Nestled on the seafront, our Victorian terrace offers stunning views of Weston Bay, perfect for a relaxing retreat.

Gastronomic Delights
Indulge in a culinary journey at our elegant restaurant, serving delectable international cuisine. Dine al fresco on the patio overlooking the sea or unwind at the Waterfront Bar with a variety of beverages.

Comfortable Accommodations
Relax in our spacious rooms equipped with modern amenities including TVs, seating areas, and private bathrooms. Select rooms even boast picturesque sea views and complimentary WiFi for your convenience.

Escape to seaside bliss at The Smiths Hotel. Book your stay now and discover the charm of Weston-Super-Mare.

Important information:

Please note that this property cannot accommodate stag or hen parties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.1
Based on 1439 reviews
Cleanliness: 7.56
Service: 8.83
Location: 8.57
Room Quality: 7.82
Amenities: 8.05
Value for Money: 7.51
Food and Beverage: 8.36
Overall Experience: 8.13
K
Kathryn couple gb
9
2026-08-08 via Nuitee
H
Hannahleise solo_traveller gb
7
2026-08-08 via Nuitee
B
Blower solo_traveller gb
8
2026-08-07 via Nuitee
D
David solo_traveller gb
3
Don't book room 1
Pros:

The location was amazing right on the beach front The staff were friendly

Cons:

The room for 80 pounds per night was abismal it was small there was no water source for the kettle apart from the bathroom water. If you ran the water it would fill the sink up. You awoke to builders outside your window. I can't for the life of me figure out why it was so expensive for the service offered.

2026-08-07 via Nuitee
J
james solo_traveller gb
8
2026-08-06 via Nuitee
H
Hardwicks solo_traveller gb
8
Pros:

Perfect location , nice friendly bar ,

Cons:

Nearest car park Melrose could only park for 24 hrs then had to move to another ,

2026-08-06 via Nuitee
S
Stephen couple gb
9
2026-08-06 via Nuitee
N
Neil solo_traveller gb
10
2026-08-06 via Nuitee
J
Jason solo_traveller gb
8
2026-08-04 via Nuitee
I
Ingrid Tamas solo_traveller gb
5
Best location, worst windows
Pros:

Wonderful location with access to shops and buses on a small walking distance.

Cons:

Victoria Mansions 2 bed apartment has the worst ever windows, you can hear inside all street noise.
Bathroom in old poor state, same kitchen.

2026-08-02 via Nuitee
K
Kevin couple gb
10
Great location food and bar
Pros:

Food and bar perfect also staff brilliant

2026-08-02 via Nuitee
P
Paul solo_traveller gb
6
2026-08-02 via Nuitee
C
Carol family_with_children gb
10
2026-07-25 via Nuitee
W
Wendy solo_traveller gg
7
I would definitely stay here again,but would come back at a cooler time of year!
Pros:

Great location and friendly staff

Cons:

The only downside was that the room was much too warm despite the fact that we were supplied with a fan.

2026-07-25 via Nuitee
B
Brian solo_traveller gb
8
It’s good value if you just need a base. Not for young people.
Pros:

The hotel is right on the seafront, only a short walk to town or the grand pier.
The restaurant menu is fair, and the staff are all very nice.
Breakfast is good value.

Cons:

I was told I had a town view from my room, in fact, I could only see the flu from the kitchen, which was also noisy if the window was open, which it had to be as the supplied fan didn’t cool the room at all.
I only had a tiny vanity basin in my shower room, and it was so close to the toilet that I had to sit at an angle.
The lift is outdated, and I had to use the stairs a couple of times when people didn’t shut the doors properly.

2026-07-24 via Nuitee
A
Aaron couple gb
8
Enjoyed stay would definitely return staff friendly and hotel clean
Pros:

Very central to everything

Cons:

Very clean and tidy didn’t eat there but definitely would if I go back food looked really good did have breakfast which was very good

2026-07-24 via Nuitee
A
Adam solo_traveller gb
7
2026-07-23 via Nuitee
R
Ramona couple gb
10
Little getaway with partner
Pros:

Welcoming and helpful staff,great value for money

2026-07-23 via Nuitee
J
jonathan solo_traveller gb
9
2026-07-22 via Nuitee
H
Hazel couple gb
10
Friendly staff , great location, great food
Pros:

Great location

2026-07-21 via Nuitee