Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Dated facilities

Categories

Cleanliness
4.96
Multiple reviews mentioned issues with cleanliness, particularly mention of dirty rooms and shared toilets.
Service
8.43
Many reviews praised the helpfulness of the staff, contributing positively to the service rating.
Location
8.97
The location received consistent praise for its proximity to attractions and transport.
Room Quality
5.92
Room quality was mentioned as inconsistent, with some dated and shabby aspects noted.
Amenities
6.95
Amenities were not frequently mentioned negatively, hence a standard rating.
Value for Money
7.41
Several reviews reflected that the hotel was good value for central London.
Food and Beverage
6.46
Food quality was mixed, with some positive comments on breakfast but also mentions of it being limited.
Overall Experience
6.93
General sentiment was positive overall despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:02

Property Description

Charming Georgian Townhouse in Bloomsbury

Luxurious Rooms with Modern Amenities
Step into elegance with LCD TVs, tea/coffee facilities, and hairdryers in each room. Some rooms boast historic Georgian fireplaces, adding a touch of grandeur to your stay.

Relaxing TV Lounge and Convenient Location
Unwind in our sophisticated TV lounge with satellite channels or venture out to nearby attractions like The British Museum, ZSL London Zoo, and Madame Tussauds London. With Euston Square and King’s Cross Stations just a short walk away, exploring the city is a breeze.

Ready to experience the charm of Arran House? Book your stay now and make unforgettable memories in the heart of London.

Important information:

Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 3546 reviews
Cleanliness: 4.96
Service: 8.43
Location: 8.97
Room Quality: 5.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 6.46
Overall Experience: 6.93
S
Sharon couple gb
7
was ok for travel purpose but very basic breakfast was bland
Pros:

convenient for travel

Cons:

breakfast

2026-04-11 via Nuitee
P
Peter solo_traveller sk
7
No comment
Pros:

No comment

Cons:

No comment

2026-04-08 via Nuitee
W
Wojaczek family_with_children pl
8
2026-04-07 via Nuitee
D
Doris couple it
8
Buon soggiorno, sicuramente consigliato
Pros:

Posizione ottima rapporto qualità prezzo buona, colazione non usufruita. Camera abbastanza grande x gli standard di Londra

Cons:

Un insegna più visibile all' esterno

2026-04-05 via Nuitee
L
Leanne family_with_children gb
6
Good just bathroom issue
Pros:

I liked the location, the breakfast was beautiful and the staff were brilliant. Couldnt fault them. Beds were comfortable and fresh towels/toiletries daily

Cons:

The small fridge/freezer kept us awake it was too loud and making mad noises every half hour or so, i wouldnt have this in the room. The made shift bathroom was just not for me. Very small. It was the shower mainly it wasnt that clean, the shower curtain stuck to you as there wasnt enough space and the water trickled out

2026-04-05 via Nuitee
J
Jan Syřínek family_with_children cz
8
2026-04-04 via Nuitee
J
Javier solo_traveller gb
6
Pros:

Good-sized single room, value for money at £70/night at this location.

Cons:

Breakfast was disappointing compared to other similar hotels. Staff were very rude when asked for a hand towel for the room, apparently single rooms only get a single towel regardless of length of stay for everything (shower, hands, mat...). Shower was always boiling hot, could not turn it down

2026-04-02 via Nuitee
S
Shu-Ngai family_with_children us
2
Everything is decent except for the bugs.
Pros:

The staff is friendly. The breakfast is nice. Shower and bed are reasonably comfortable.

Cons:

My wife and I got bitten probably by bed bugs. We together have over 15 swollen red hot hard itchy bites overnight. My daughter smashed a bug on her bed that spilled out blood. Some of these bites weren’t obvious until hours later. Since we rushed to check out, we didn’t get a chance to notify front desk.

2026-04-01 via Nuitee
M
MARIKA family_with_children ee
9
Nice experience, friendly stuff! Good location! 4 underground station in a walk distance!
Pros:

Good, safe location!

2026-03-31 via Nuitee
M
María family_with_children es
7
2026-03-31 via Nuitee
L
Laëtitia extended_group fr
5
Je ne conseillerais pas cet hôtel
Pros:

L’emplacement

Cons:

Salle de bain trop petite et ne correspond pas aux photos. Établissement vétuste

2026-03-30 via Nuitee
E
ELODIE extended_group fr
9
Pros:

Tout était bien

Cons:

Seul petit bémol, la salle de réfectoire est vraiment petite par rapport à la taille de l’hôtel donc ne pas arrivé après 8h30 pour manger

2026-03-29 via Nuitee
P
Plowman couple gb
8
Nice hotel in a good location with great staff.
Pros:

The location was excellent, the staff super helpful and the addition of free breakfast (great choice!) was a really nice touch.

Cons:

Few details, such as having space on one side of the double bed so one person didn't have to climb over the other if they needed to get up in the night.
A shelve in the shower for shower gel & shampoo & the bathroom door was clear glass which meant there was no privacy if you went to the toilet (a blind or curtain would help!)

2026-03-27 via Nuitee
G
Gordon couple gb
9
Good B&B
Pros:

Location good for British Museum. Room and shower good. Breakfast only spoiled by other guests taking their lunch from yhe buffet.

Cons:

Nothing

2026-03-26 via Nuitee
T
Teo Montanaro solo_traveller it
4
The worst experience in London I have ever had
Pros:

The possibility to access the garden from the room and the location of the hotel

Cons:

I'm pretty sure it was because of the room I chose, but the experience was not good. At first, the room needs a full renovation. It seemed the room of an old, poor man. A bed, a corridor of the same dimensions as the bed, and the bathroom of the same dimensions as the bed. Due to the structure's age, it was not possible to keep the doors open because they automatically slipped down. Then, although I appreciated the possibility of accessing the garden, the room was really hot, and the valve needed to turn off the radiator was not present. I asked for a solution, but the kind receptionist was only able to find a temporary solution that obliged me to keep the door open (the one for accessing the garden) for the 3 nights. Then the room was only cleaned on the last day (although they only had to tidy up the bed and clean the small bathroom).In addition, the pipes for warming the room ran near the head of the bed, so they continued to the room's hot air.
Finally, I was hit by a phishing attack (the hotel knew that all its customers were under attack at the time). I asked the hotel for the official check-in link (because I had clicked and entered credit card information only on the one in the email received via Booking). However, the hotel has never responded to my simple question: What was the official link, and did you ask for credit card information? Therefore, I had to contact the bank to block the card, and I am paying for a replacement card. So ... The experience was really terrible. I suggest closing the room and using it only as a warehouse until it is renewed, because it was not exactly what a customer expects from a 3-star hotel.

2026-03-26 via Nuitee
E
Ermek couple tr
6
Normal standartların çok altında.
Pros:

Odada kalorifer vardı ve çok üşüyünce açıyorduk. Lokasyon güzel. Tam merkezi değil ama British museum’a 8 dk yürüme mesafesinde.

Cons:

Çok eski ve bundan dolayı pis. Odaya halı döşenmiş pislik içinde. Mobilyalar çöpten toplanmış gibi çok eski, toz içinde. Odada dolanmak imkansız, mobilyalar çok eski ve kırık. Banyo tuvalet ortak kullanıyorsunuz, dışarıda. Yani sırf lokasyon yüzünden para kazanıyor başka tutunacak yeri yok.

2026-03-25 via Nuitee
I
Ilie family_with_children md
7
2026-03-25 via Nuitee
C
Constantin couple ro
9
2026-03-25 via Nuitee
B
Bíbor family_with_children hu
7
Pros:

Elhelyezkedés

Cons:

Ágyak: három egyszemélyes ágyat szerettünk volna, illetve a reggelinél, ha elfogyott péksütemény, nem hoztak újat

2026-03-22 via Nuitee
T
Tiluuuuu Friends getaway
8
affordable hotel near the city center
Pros:

Good varied breakfast and friendly customer service. Good location.

2026-03-21 via Tripadvisor