Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Dated facilities

Categories

Cleanliness
4.96
Multiple reviews mentioned issues with cleanliness, particularly mention of dirty rooms and shared toilets.
Service
8.43
Many reviews praised the helpfulness of the staff, contributing positively to the service rating.
Location
8.97
The location received consistent praise for its proximity to attractions and transport.
Room Quality
5.92
Room quality was mentioned as inconsistent, with some dated and shabby aspects noted.
Amenities
6.95
Amenities were not frequently mentioned negatively, hence a standard rating.
Value for Money
7.41
Several reviews reflected that the hotel was good value for central London.
Food and Beverage
6.46
Food quality was mixed, with some positive comments on breakfast but also mentions of it being limited.
Overall Experience
6.93
General sentiment was positive overall despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:02

Property Description

Charming Georgian Townhouse in Bloomsbury

Luxurious Rooms with Modern Amenities
Step into elegance with LCD TVs, tea/coffee facilities, and hairdryers in each room. Some rooms boast historic Georgian fireplaces, adding a touch of grandeur to your stay.

Relaxing TV Lounge and Convenient Location
Unwind in our sophisticated TV lounge with satellite channels or venture out to nearby attractions like The British Museum, ZSL London Zoo, and Madame Tussauds London. With Euston Square and King’s Cross Stations just a short walk away, exploring the city is a breeze.

Ready to experience the charm of Arran House? Book your stay now and make unforgettable memories in the heart of London.

Important information:

Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 3661 reviews
Cleanliness: 4.96
Service: 8.43
Location: 8.97
Room Quality: 5.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 6.46
Overall Experience: 6.93
M
massimo solo_traveller it
5
Da migliorare
Pros:

Facile da raggiungere sia a piedi che con i mezzi in 15-20 minuti

Cons:

Bagno condiviso in mezzo alle scale tra 2 piani. I rotoli di carta igienica in più erano appoggiati sul davanzale e diverse volte erano rotolati per terra sul pavimento. Un unico mezzo telo che doveva essere utilizzato per tutte le esigenze. Receptionists poco empatici. La doppia finestra, quella interna a ghigliottina non si chiudeva completamente lasciando passare rumori e freddo. Per fortuna a maggio non è così freddo. Colazione basica. Struttura vecchiotta che abbisognerebbe di interventi

2026-06-13 via Nuitee
I
Irène extended_group ch
5
Pros:

Lokal gelegen.
Frühstück fällt mager aus

Cons:

Lage Zimmer. Zimmer-Standard. Wenig Frottewäsche

2026-06-11 via Nuitee
1
113karyd Family
10
Aarran House
Pros:

We stayed for 5 nights and found the staff friendly and eager to help us. The location of the hotel was perfect, a quick walk to multiple tube stations. There was also an M&S in easy walking distance for drinks, sandwiches, and snacks.

Two of us have coeliac disease and we did not even have to ask, there was already gluten-free bread and cereal available with a dedicated toaster for the bread, There were a variety of milk and juice options along with hard-boiled eggs and tomatoes, and fruit, a great way to start the day.

The room was on the third floor, which was fine, many stairs for my husband at 75, but there is room on the landings to rest on your way up. The bathroom in the quad room was tiny, motorhome-sized at best, but there was a shared restroom just outside the door, which provided plenty of room. We were provided a kettle for tea and cups, a nice touch.

The hotel is older, but what you would expect. We enjoyed our stay. It is not a four or five-star hotel, but it was clean, the staff was helpful and kind and it worked great for us. It is nice to be in a small family hotel.

2026-06-10 via Tripadvisor
T
Teres extended_group se
8
I det stora hela väldigt bra läge och ett relativt bra boende till rimligt pris.
Pros:

Frukosten bättre än förväntat under veckodagarna. Personalen mycket trevlig. Läget toppen, 10 minuter till fots till Oxford Steet och 5 minuter till närmaste tunnelbana.

Cons:

Rummen i källaren var sämre. Frukosten under helgen och på måndagen var undermålig då mycket tog slut och äggen koktes nog på fredagen eftersom de inte såg speciellt trevliga ut under helgen.

2026-06-09 via Nuitee
S
Samuel couple be
1
Unhygenic and decrepit. I would avoid all Crown Group properties.
Pros:

The location was good. There is a lovely Waterstones opposite. Only a 20 minute walk from St. Pancras.

Cons:

We were placed into a room at the top of the building with obvious signs of damp and extremely poor repair. The walls were dirty, damp areas had been painted over, there was black mold on the walls and window and suspicious stains on the headboard of the bed. The bathroom was a dated, pre-fabricated model with a shower 40 cm wide and almost zero hot water pressure that did not look anything like the pictures on the website. The hot water ran out about 2 minutes into my shower. The air was thick with air freshener to mask the humid air and my partner and I both developed respiratory issues as a result. The front desk seemed to know that this was the case with the room: as soon as I went down to complain and mentioned that we were in room 11, they said that they could look for a new room for us in the morning. Apparently they are not able to see what the availability of new rooms is until the day itself, which seems implausible. They were in no rush to help us immediately and seemed to be dealing with it as a matter of routine. Nobody working at the hotel seemed to have any real power to make remediation and we were simply brushed off and told to email the holding company if we wanted to ask for a refund. On top of this, the breakfast was the bare minimum that could reasonably be called "continental".

2026-06-08 via Nuitee
T
Tiphanie couple fr
10
2026-06-08 via Nuitee
S
Summer couple au
2
Would not stay in again.
Pros:

The location was convenient to the SoHo area. Staff were very friendly and extremely helpful. The continental breakfast had a great selection.

Cons:

The whole hotel, rooms and bathrooms were extremely outdated and in need of a massive face lift. The bedroom was horribly dirty as was the bathroom. Actually the bathroom was quite disgusting and the shower water just turned off by itself. My husband got a towel with nasty stains all over it. Be aware of the shared toilet and showers with strangers.

2026-06-07 via Nuitee
H
Hahl solo_traveller fi
5
2026-06-07 via Nuitee
L
Liz extended_group mt
9
Cons:

The shower. It was too small, and nowhere was it stated that it was small.

2026-06-05 via Nuitee
M
Mathieu solo_traveller fr
6
1 ère expérience à Londres
Pros:

L'emplacement est vraiment top ainsi que l'entrée et la sortie de l'hôtel simple et efficace, bonne connexion wifi.
Le petit déjeuner est agréable mais rien d'extraordinaire.

Cons:

L'état de la chambre est limite carrelage qui ce retire, lit mal fait, salle de bain avec les joints noirs.
Chambre en sous sol très chaud.

2026-06-04 via Nuitee
M
Michael solo_traveller gb
8
2026-06-03 via Nuitee
A
Andrew solo_traveller gb
6
2026-06-03 via Nuitee
O
Olga family_with_children cz
9
2026-06-03 via Nuitee
Z
ZHANG solo_traveller gb
2
2026-06-02 via Nuitee
C
Christina solo_traveller ch
7
2026-06-02 via Nuitee
M
M4727TYcarmenm Family
10
Clean, calm stay in central London
Pros:

Nice stay as usual. Simple but clean. Very friendly and helpful staff. I'll definitely stay at Arran House every time I come to London.

2026-06-01 via Tripadvisor
P
paula solo_traveller gb
9
2026-06-01 via Nuitee
S
Samuel couple mt
1
Cons:

D

2026-06-01 via Nuitee
D
DAVID solo_traveller es
7
Pros:

El desayuno

Cons:

Que la ventana de la habitación no se pudiera abrir para ventilar la habitación por lo que había una humedad tremenda.

2026-05-31 via Nuitee
M
Matthew family_with_children gb
5
Adequate but not somewhere to stay in hot weather.
Pros:

The proximity to Euston and restaurants. The breakfast was a reasonable continental breakfast. The breakfast room was tidy and not too busy at 7.30am when we went. We were provided wirh towels and shampoo/shower gel. We could also refill our water bottles at the machine in the breakfast room.

Cons:

The shower on the top floor only seemed to operate on one temperature - very hot. It also kept cutting out so it took a long time to have a shower. There was also no extraction in the shower room so it got very hot and humid.

We stayed on the hottest days of the year, so the room was very uncomfortable to sleep at night, even with the window open. I did know about the lack of air conditioning, but had I known that the weather would be so hot, I would have chosen to stay elsewhere.

The decor in the hotel is old and shabby. The place could do with new carpets and fresh paint on the doors and walls.

2026-05-29 via Nuitee