The Malvern Hills Hotel

Hotels
9 (1857 reviews)
Jubilee Drive, Wynds Point , Great Malvern , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
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Review Highlights

Pros:
Beautiful location
Friendly staff
Delicious food
Spacious rooms
Cons:
Long wait at breakfast
Awful smell entering property
Lumpy mattress

Categories

Cleanliness
8.33
Guests mentioned that beds were immaculately clean; however, there was a report of an awful smell entering the property.
Service
9.3
The staff were described as friendly and welcoming, with good service emphasized in multiple reviews.
Location
9.84
The location was praised across multiple reviews for its beauty and proximity to walking trails.
Room Quality
8.79
Rooms were found spacious and lovely, though a few comments noted issues with mattress comfort.
Amenities
8.32
Amenities were generally good, but there were mentions of limitations in room view and decor on a few occasions.
Value for Money
8.78
Guests felt the experience provided good value, particularly with breakfast included, though some expressed concern about room upgrades.
Food and Beverage
9.33
Food received outstanding compliments across multiple reviews, especially breakfast and dinner.
Overall Experience
9.3
Overall, guests reported a very enjoyable stay with high satisfaction levels.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Spectacular Surroundings of Malvern Hills
Nestled in the stunning scenery of the Malvern Hills, our hotel offers a unique experience for nature lovers and history enthusiasts alike.

Local Cuisine and Dining Options
Indulge in superb locally sourced food at our 18th-century oak lounge bar or choose from two stylish restaurants. Enjoy al fresco dining on our spacious terrace for a delightful culinary experience.

Comfortable Accommodations
Relax in our bright and spacious guest rooms, each equipped with en suite facilities, a flat-screen TV, and Wi-Fi. Experience the perfect blend of modern comfort and historic charm during your stay.

Experience the beauty of Malvern Hills firsthand and book your stay with us today!

Important information:

Dogs are welcome by prior arrangement and at an additional cost, on the condition that owners accept full responsibility for the cost of any damage or extra cleaning needed. Dogs are not allowed to be left in the room unattended. A maximum of 2 dogs are allowed per room. All dogs must be well behaved. No other pets are accepted.

Christmas day rates include an evening buffet and quiz. Please note that the buffet will only be available in the evening.

On 31st December, food is served from 12:00 (midday) until 15:00 with a normal menu. From 18:00 until 21:30 a special fixed price menu is GBP 49 per person. Please call the hotel for details prior to arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1857 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
T
Trevor • couple • gb
9
2026-10-24 • via Nuitee
A
Andrew • solo_traveller • gb
7
Enjoyable stay in glorious weather
Pros:

The location, the food and the drink.

Cons:

I paid a lot to stay so value for money was at best average

2026-10-22 • via Nuitee
P
Pamela • couple • gb
9
Great hotel in lovely location
Pros:

Breakfast was excellent on both mornings. Nice room with a good view. A great base for walks.

Cons:

Only one small criticism, in that we both found the mattress to be rather too firm for us so didn't sleep all that well.

2026-10-21 • via Nuitee
A
Alan • couple • gb
10
2026-10-20 • via Nuitee
C
Catharine • couple • gb
10
Pros:

Beautiful location, very tastefully decorated room and bathroom, very clean and comforable. Food was excellent especially Sticky oriental beef starter. Parking is limited when busy but couldn't fault anything else. Staff are so friendly and helpful. We will definitely return.

2026-10-19 • via Nuitee
I
Ian • couple • gb
9
2026-10-18 • via Nuitee
A
Angela • couple • gb
8
2026-10-17 • via Nuitee
A
Allum • family_with_children • gb
8
2026-10-16 • via Nuitee
E
Esther • couple • gb
9
An excellent base
Pros:

The location and the comfort of the rooms.

2026-10-15 • via Nuitee
L
Linda • couple • gb
9
Lovely hotel, great facilities, welcoming staff
Pros:

Really lovely hotel, loved the way that it looked in every area, really nice staff and great to be able to have our dog with us, thank you for a comfortable stay and welcoming approach from all the staff.

Cons:

As I needed to walk my dog early in the morning, it was quite dark in the car park, one or two low level lights by the hedge at the edge of the car park would be appreciated. Not in any way a criticism, just a suggestion 😊

2026-10-15 • via Nuitee
D
DAVID • couple • gb
10
All very enjoyable and as good as the last stay two years back. Lovely clean friendly place to stay.
Pros:

Everything liked, there is nothing to dislike,
Excellent and most polite, helpful staff on hand.
Food choice is of the best quality and service is great and fast.
Bar well stocked with good selection of local draught beers,
All very enjoyable and as good as the last stay some two years ago. Lovely place to stay, clean and welcoming. Look forward to returning. Good number of spaces to securely park in off the road.
Tasteful modern accommodation in a characterful historic quiet setting, very well done and appreciated.

Cons:

Just watch for the low lights over the upper dining room tables though, stand up slowly is best and mind your head!
Well worth the detour and diversion due to the essential roadworks at present.

2026-10-12 • via Nuitee
S
Sheila • couple • gb
9
Lovely stay.
Pros:

Lovely hotel, clean and welcoming. Staff are pleasant and obviously happy at work.

Cons:

Bar prices a bit steep.

2026-10-12 • via Nuitee
M
Michelle • solo_traveller • gb
9
2026-10-10 • via Nuitee
R
Rawlings • couple • gb
8
Pleasant, with good staff interchange.
Pros:

Good accommodation at reasonable price; good food.

Cons:

It was quite cold in the public areas.

2026-10-09 • via Nuitee
J
Jackie • solo_traveller • gb
10
2026-10-09 • via Nuitee
P
Paul • family_with_children • gb
8
2026-10-07 • via Nuitee
I
Irene • couple • gb
9
For one night it was fine.
Pros:

Thee room and evening meal was good value. Staff were friendly and helpful.

Cons:

The breakfast was disappointing. No natural yoghurt, and only packet cereals. No croissants or pastries. A limited choice for anyone who does not want a’cooked’ breakfast.

2026-09-19 • via Nuitee
J
Jason • solo_traveller • gb
9
Really comfy accommodation and great food.
Pros:

The photos do not do it justice, it is a lovely place to stay.

Cons:

Nothing, it was all good.

2026-09-19 • via Nuitee
M
Mike • couple • gb
9
2026-09-18 • via Nuitee
S
Simon • couple • gb
9
Lovely. Would stay again
Pros:

Great staff. Very friendly and helpful.

Cons:

Check in time was late and we had to pay an extra £20 for an earlier entry to our room.

2026-09-18 • via Nuitee