The Malvern Hills Hotel

Hotels
9 (1857 reviews)
Jubilee Drive, Wynds Point , Great Malvern , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Delicious food
Spacious rooms
Cons:
Long wait at breakfast
Awful smell entering property
Lumpy mattress

Categories

Cleanliness
8.33
Guests mentioned that beds were immaculately clean; however, there was a report of an awful smell entering the property.
Service
9.3
The staff were described as friendly and welcoming, with good service emphasized in multiple reviews.
Location
9.84
The location was praised across multiple reviews for its beauty and proximity to walking trails.
Room Quality
8.79
Rooms were found spacious and lovely, though a few comments noted issues with mattress comfort.
Amenities
8.32
Amenities were generally good, but there were mentions of limitations in room view and decor on a few occasions.
Value for Money
8.78
Guests felt the experience provided good value, particularly with breakfast included, though some expressed concern about room upgrades.
Food and Beverage
9.33
Food received outstanding compliments across multiple reviews, especially breakfast and dinner.
Overall Experience
9.3
Overall, guests reported a very enjoyable stay with high satisfaction levels.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Spectacular Surroundings of Malvern Hills
Nestled in the stunning scenery of the Malvern Hills, our hotel offers a unique experience for nature lovers and history enthusiasts alike.

Local Cuisine and Dining Options
Indulge in superb locally sourced food at our 18th-century oak lounge bar or choose from two stylish restaurants. Enjoy al fresco dining on our spacious terrace for a delightful culinary experience.

Comfortable Accommodations
Relax in our bright and spacious guest rooms, each equipped with en suite facilities, a flat-screen TV, and Wi-Fi. Experience the perfect blend of modern comfort and historic charm during your stay.

Experience the beauty of Malvern Hills firsthand and book your stay with us today!

Important information:

Dogs are welcome by prior arrangement and at an additional cost, on the condition that owners accept full responsibility for the cost of any damage or extra cleaning needed. Dogs are not allowed to be left in the room unattended. A maximum of 2 dogs are allowed per room. All dogs must be well behaved. No other pets are accepted.

Christmas day rates include an evening buffet and quiz. Please note that the buffet will only be available in the evening.

On 31st December, food is served from 12:00 (midday) until 15:00 with a normal menu. From 18:00 until 21:30 a special fixed price menu is GBP 49 per person. Please call the hotel for details prior to arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1857 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
C
Catalina • couple • gb
10
Perfect
Pros:

I knew the reviews were good but I was really impressed during my stay. The rooms are super clean, bed is comfortable, big room and bathroom, quiet, the staff were lovely, food was delicious. They are very dog friendly as well, we had ours come with us and we were able to buy her a doggy welcome back with a ball in it and treats which was a nice touch. Everything is done right and there is a lot of attention to details. I will definitely return.

2026-08-14 • via Nuitee
C
Carla • couple • gb
8
Beautiful setting
Pros:

The location and the hotel itself was beautiful. We had our sisters wedding in Malvern and we held the pre wedding and guests stay at the hotel.
The only negative I would say was our dinner wasn’t the greatest. And the food didn’t reflect the price.

Cons:

Just the food wasn’t up to scratch

2026-08-14 • via Nuitee
R
Robert • couple • gb
8
2026-08-12 • via Nuitee
S
Sara • couple • gb
10
We stay every year and it’s always the same staff that says alot about the hotel
Pros:

Home from home

Cons:

Nothing was wrong

2026-08-11 • via Nuitee
D
David • couple • gb
4
Food was great but value for money and comfort (bed size) lacking
Pros:

Breakfast staff were great

Cons:

Bed whilst advertised was a double was very small. Also the bar staff in the evening were not helpful at all when asking for a non alcoholic cocktail - it was beyond them.

2026-08-11 • via Nuitee
K
Kean • couple • gb
10
2026-08-11 • via Nuitee
C
Claudia • couple • de
9
Pros:

Gutes, solides Hotel auf dem Three Choirs Way

2026-08-10 • via Nuitee
C
Caroline • solo_traveller • gb
8
Pros:

The area was lovely and the food was very good

Cons:

We had a dog with us which I did notify the hotel of prior to our arrival but when we arrived we were told we were getting a small room as they didn't know we were bringing a dog

2026-08-06 • via Nuitee
S
Shirley • family_with_children • ie
10
Excellent
2026-08-06 • via Nuitee
C
Claire • solo_traveller • gb
9
2026-08-06 • via Nuitee
D
David • couple • gb
7
Great hotel in lovely location.
Pros:

Nice size room. Very good breakfast and dinner.

Cons:

We were there when the ambient temperature was 35°C so the room was very hot.

2026-08-06 • via Nuitee
A
A from Moray • family_with_children • gb
10
Friendly, welcoming place to stay with great food.
Pros:

Warm welcome, lovely views, cosy room, exceptionally clean, beautiful bathroom with great bath and power showers, delicious food. All staff were friendly and very efficient. Easy car parking. Bottles of water by our bedside. Full length mirror. Had a great night's sleep. Healthy dog treats for sale at reception.

Cons:

n/a were very happy with all aspects of our stay.

2026-08-05 • via Nuitee
J
Juan • family_with_children • im
9
2026-07-25 • via Nuitee
M
Malcolm • solo_traveller • gb
9
Pros:

Glorious location at foot of the Herefordshire Beacon/British Camp, perfect for walking this part of the Malvern Hills. Rooms were lovely and food/service good. Parking great too.

Cons:

No complaints

2026-07-24 • via Nuitee
V
Victoria • family_with_children • gb
9
Great hotel, location, facilities, views, helpful staff and food!
Pros:

Great position for exploring Malvern Hills

Cons:

N/a

2026-07-24 • via Nuitee
C
Chris • family_with_children • gb
10
Pros:

Fantastic evening meal. friendly staff. plenty of parking. good choice of breakfasts.

Cons:

We only stayed for one night...

2026-07-23 • via Nuitee
L
Lesley • couple • gb
10
2026-07-23 • via Nuitee
A
Amelia • family_with_children • gb
8
Decent
Pros:

Great location. Clean. Nice condition especially the eating areas. Polite and helpful staff. Lovely walks from the door. Quality food. Fan in the room.

Cons:

Not enough staff on at breakfast- one poor girl politely having to do everything which meant it was slow and not quite up to scratch given that the hotel was busy.

The curtains in our room were really flimsy and the blinds in the adjoining room were not sufficient. I would expect for a quality hotel and for the price, to have decent heavy curtains. Luckily our children aren’t little but it would have been an issue if not.

2026-07-22 • via Nuitee
B
Barbara • solo_traveller • gb
8
Pros:

Very comfortable hotel in good surroundings

Cons:

Ran out of croissants at breakfast having been over generous with early customers.
Restaurant food not very imaginative

2026-07-21 • via Nuitee
J
Jane • solo_traveller • gb
8
Pros:

Beautiful room. Large and lovely decor. Nice dining areas. Lovely setting

Cons:

Waiting on taxi pickup delayed and expensive, so not actually hotel related. But noy close to towns if you need one

2026-07-20 • via Nuitee