The Malvern Hills Hotel

Hotels
9 (1770 reviews)
Jubilee Drive, Wynds Point , Great Malvern , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Delicious food
Spacious rooms
Cons:
Long wait at breakfast
Awful smell entering property
Lumpy mattress

Categories

Cleanliness
8.33
Guests mentioned that beds were immaculately clean; however, there was a report of an awful smell entering the property.
Service
9.3
The staff were described as friendly and welcoming, with good service emphasized in multiple reviews.
Location
9.84
The location was praised across multiple reviews for its beauty and proximity to walking trails.
Room Quality
8.79
Rooms were found spacious and lovely, though a few comments noted issues with mattress comfort.
Amenities
8.32
Amenities were generally good, but there were mentions of limitations in room view and decor on a few occasions.
Value for Money
8.78
Guests felt the experience provided good value, particularly with breakfast included, though some expressed concern about room upgrades.
Food and Beverage
9.33
Food received outstanding compliments across multiple reviews, especially breakfast and dinner.
Overall Experience
9.3
Overall, guests reported a very enjoyable stay with high satisfaction levels.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Spectacular Surroundings of Malvern Hills
Nestled in the stunning scenery of the Malvern Hills, our hotel offers a unique experience for nature lovers and history enthusiasts alike.

Local Cuisine and Dining Options
Indulge in superb locally sourced food at our 18th-century oak lounge bar or choose from two stylish restaurants. Enjoy al fresco dining on our spacious terrace for a delightful culinary experience.

Comfortable Accommodations
Relax in our bright and spacious guest rooms, each equipped with en suite facilities, a flat-screen TV, and Wi-Fi. Experience the perfect blend of modern comfort and historic charm during your stay.

Experience the beauty of Malvern Hills firsthand and book your stay with us today!

Important information:

Dogs are welcome by prior arrangement and at an additional cost, on the condition that owners accept full responsibility for the cost of any damage or extra cleaning needed. Dogs are not allowed to be left in the room unattended. A maximum of 2 dogs are allowed per room. All dogs must be well behaved. No other pets are accepted.

Christmas day rates include an evening buffet and quiz. Please note that the buffet will only be available in the evening.

On 31st December, food is served from 12:00 (midday) until 15:00 with a normal menu. From 18:00 until 21:30 a special fixed price menu is GBP 49 per person. Please call the hotel for details prior to arrival.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1770 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
S
Sheila • solo_traveller • gb
10
Pros:

The hotel was lovely, staff friendly and very helpful. The room was lovely everything you could want. The food was lovely and very filling. Lots of choice 👌 😉

Cons:

Nothing! Would stay there again and recommend to family and friends.

2026-05-15 • via Nuitee
R
Richard • solo_traveller • gb
9
Pros:

Our room was spacious clean fresh, setting was ideal for the 3 counties showground, British Camp was across the road for walking, food was good and hospitality welcoming.

2026-05-10 • via Nuitee
K
Karen • solo_traveller • gb
7
2026-05-09 • via Nuitee
L
Lesley • couple • gb
10
2026-05-09 • via Nuitee
P
Philip • couple • gb
9
Great location
Pros:

Fantastic location with great walks from the door

Cons:

Food offering was not exceptional but the breakfast was great

2026-05-09 • via Nuitee
H
Helen • solo_traveller • gb
10
2026-05-08 • via Nuitee
G
Georgina • couple • gb
8
2026-05-08 • via Nuitee
M
Mandy • extended_group • gb
9
2026-05-08 • via Nuitee
H
HONZIK • family_with_children • cz
9
2026-05-07 • via Nuitee
A
Anne • solo_traveller • gb
9
Pros:

This is the fourth time we have stayed here so that tells you it is good.

2026-05-07 • via Nuitee
L
Luca • family_with_children • ae
10
Perfect stay
Pros:

Very nice stay

2026-05-07 • via Nuitee
T
Tony • couple • gb
9
2026-05-06 • via Nuitee
J
John • couple • gb
9
Pros:

Location for walking Malvern Hills.
Friendly, capable staff.

2026-05-06 • via Nuitee
M
Mark • couple • gb
8
Fantastic hotel in a great location and would definitely return.
Pros:

The hotel was extremely clean and the room was exceptional for the price. Location brilliant for walking in the hills as access so easy from the hotel doorstep. EV charging simple and very welcome. The receptionist and breakfast waitresses were wonderful - accommodating and polite.

Cons:

Younger male staff were polite and efficient but perhaps lacked some hospitality and warmth compared to more experienced staff on site.

2026-05-05 • via Nuitee
K
katarzyna • family_with_children • gb
10
Exceptional stay at the inn!
Pros:

We had a brilliant stay here. The rooms were spacious and tidy, with very clean facilities. The breakfast was exceptional, with quite a few varieties to pick from (traditional english breakfast, croissants, toast, eggs, cereal and so on). Lovely location for those who enjoy hiking and exploring the landscape!

Cons:

It was in a bit of a remote area (definitely not walking distance to the town).

2026-05-05 • via Nuitee
D
Diane • solo_traveller • gb
8
Pros:

Brilliant location - had great walk up to the British Camp.
Comfy room although a little overheated for Spring. Lots of space & great bathroom.
Loved the food, dinner & breakfast

Cons:

No shaver point
Couple of the restaurant staff were very abrupt & frankly looked bored. However the other staff were great

2026-05-05 • via Nuitee
Y
Yvonne • solo_traveller • gb
10
A wonderful hotel . Perfectly located for walks and showground. Worcester and the Cotsword.
Pros:

The location was excellent. Especially for starting walks of Malvern Hill. Straight from the front door of the hotel. Quite close to the 3 counties showground. Loved my room. Fresh , very clean. Large room. Very comfortable bed. Bathroom was spacious. Excellent shower. Very powerful. Large bath.
Breakfast was beautifully presented.very tasty excellently cooked. I loved the little lunch package given because I was leaving early. Staff were so helpful. Very welcoming . Just a wonderful 2 days stay.
Definitely stay again. I was in room 104.

Cons:

None.

2026-05-04 • via Nuitee
M
Millward • extended_group • gb
10
2026-05-03 • via Nuitee
A
Abi • couple • gb
10
2026-05-02 • via Nuitee
B
Biddy • couple • gb
9
Perfect
Pros:

Excellent service great food

Cons:

Just a little traffic noise

2026-05-01 • via Nuitee