The Malvern Hills Hotel

Hotels
9 (1830 reviews)
Jubilee Drive, Wynds Point , Great Malvern , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Delicious food
Spacious rooms
Cons:
Long wait at breakfast
Awful smell entering property
Lumpy mattress

Categories

Cleanliness
8.33
Guests mentioned that beds were immaculately clean; however, there was a report of an awful smell entering the property.
Service
9.3
The staff were described as friendly and welcoming, with good service emphasized in multiple reviews.
Location
9.84
The location was praised across multiple reviews for its beauty and proximity to walking trails.
Room Quality
8.79
Rooms were found spacious and lovely, though a few comments noted issues with mattress comfort.
Amenities
8.32
Amenities were generally good, but there were mentions of limitations in room view and decor on a few occasions.
Value for Money
8.78
Guests felt the experience provided good value, particularly with breakfast included, though some expressed concern about room upgrades.
Food and Beverage
9.33
Food received outstanding compliments across multiple reviews, especially breakfast and dinner.
Overall Experience
9.3
Overall, guests reported a very enjoyable stay with high satisfaction levels.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Spectacular Surroundings of Malvern Hills
Nestled in the stunning scenery of the Malvern Hills, our hotel offers a unique experience for nature lovers and history enthusiasts alike.

Local Cuisine and Dining Options
Indulge in superb locally sourced food at our 18th-century oak lounge bar or choose from two stylish restaurants. Enjoy al fresco dining on our spacious terrace for a delightful culinary experience.

Comfortable Accommodations
Relax in our bright and spacious guest rooms, each equipped with en suite facilities, a flat-screen TV, and Wi-Fi. Experience the perfect blend of modern comfort and historic charm during your stay.

Experience the beauty of Malvern Hills firsthand and book your stay with us today!

Important information:

Dogs are welcome by prior arrangement and at an additional cost, on the condition that owners accept full responsibility for the cost of any damage or extra cleaning needed. Dogs are not allowed to be left in the room unattended. A maximum of 2 dogs are allowed per room. All dogs must be well behaved. No other pets are accepted.

Christmas day rates include an evening buffet and quiz. Please note that the buffet will only be available in the evening.

On 31st December, food is served from 12:00 (midday) until 15:00 with a normal menu. From 18:00 until 21:30 a special fixed price menu is GBP 49 per person. Please call the hotel for details prior to arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1830 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
M
Mark • extended_group • gb
7
2026-07-11 • via Nuitee
C
Colin • solo_traveller • gb
8
2026-07-11 • via Nuitee
J
John • couple • gb
8
A lovely scenic location.
Pros:

The outside seating area was a delight on a warm summer’s evening.
Comfortable bed.
Good breakfast.

Cons:

Poor maintenance. The washbasin drain was blocked and the bath drain plug would not retain water.

2026-07-08 • via Nuitee
G
George • extended_group • gb
9
2026-07-08 • via Nuitee
N
Nick • couple • gb
9
2026-07-08 • via Nuitee
E
Edward • couple • ch
8
OK
Pros:

Location / staff / facilities

Cons:

It was ok

2026-07-08 • via Nuitee
S
Steven • couple • gb
9
2026-07-07 • via Nuitee
L
Libby • extended_group • gb
8
A nice hotel. Lovely location, friendly staff . Would stay again .
Pros:

Very comfortable hotel in great location. Right next to the British Camp and lots of hiking routes, and stunning scenery . Very dog friendly. Good parking . Room clean and roomy .

Cons:

Breakfast service first morning was extremely slow . Cooked breakfast ( full English) a bit tough - from sitting under heat lamp I think . But there was a convention on and hotel was busy so probably understaffed. Food is expensive , but portions generous. But probably reflects what a hotel needs to charge to stay viable .
Would have been nice to have had a lounge with sofas for reading etc .

2026-07-06 • via Nuitee
S
Susan • couple • gb
9
Very relaxing atmosphere . Good outside area as well.
Pros:

Excellent breakfast. Very large choice. Very obliging staff, and swift service.

Cons:

All very good facilities. Food excellent as was the very friendly service at breakfast and evening meal

2026-07-05 • via Nuitee
W
Williams • family_with_children • gb
10
Will definitely be staying again
Pros:

Every thing 😄

Cons:

Nothing

2026-07-05 • via Nuitee
S
Stocks • solo_traveller • gb
9
2026-07-03 • via Nuitee
A
Anne • couple • gb
8
Pleasant stay
Pros:

We’ll run hotel. Paths across the road for scenic walks. Love
D sitting outside.

2026-07-02 • via Nuitee
D
Diana • couple • gb
4
Extremely disappointing.
Pros:

Nothing

Cons:

Room was boiling no fans provided. Not a pleasant nights sleep!

2026-07-02 • via Nuitee
I
ian • solo_traveller • gb
8
Met all my needs
Pros:

Excellent service in restaurant. Large bathroom. Comfy bed

Cons:

Having to 6:50 for car paking as on site car park full could speak to Nt to arrange passes or lower fees

2026-07-02 • via Nuitee
R
Rupert • couple • gb
8
Short anniversary stay in beautiful location; good food and service
Pros:

Location & comfortable

2026-06-29 • via Nuitee
K
Kevin • couple • gb
10
Perfect!
Pros:

Great location and really lovely family room

Cons:

Breakfast was a bit slow but staff were really friendly and kept us in the loop.

2026-06-28 • via Nuitee
M
Martin • solo_traveller • gb
7
Pros:

Restaurant abd staff were ok.

Cons:

Proximity to busy road. Accessibility wasn't easy with narrow corridors and stairs. No AC.

2026-06-28 • via Nuitee
C
Charlene • couple • gb
8
2026-06-28 • via Nuitee
W
Will • solo_traveller • gb
9
Great stay will return
Pros:

Great outdoor area, fantastic room, and service by staff producing food in a 35 degree heat wave was excellent

Cons:

N/a

2026-06-26 • via Nuitee
K
Kay • couple • gb
10
Lovely hotel, great staff, great rooms
Pros:

Lovely property. Big rooms, lovely staff, great food , good night sleep. Perfect. I would definitely visit again if I was in the area. They were a few of us staying so I saw a free rooms. My sons and their families were in Family rooms very fabulous.

Cons:

All perfect

2026-06-26 • via Nuitee