The Malvern Hills Hotel

Hotels
9 (1686 reviews)
Jubilee Drive, Wynds Point , Great Malvern , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Delicious food
Spacious rooms
Cons:
Long wait at breakfast
Awful smell entering property
Lumpy mattress

Categories

Cleanliness
8.33
Guests mentioned that beds were immaculately clean; however, there was a report of an awful smell entering the property.
Service
9.3
The staff were described as friendly and welcoming, with good service emphasized in multiple reviews.
Location
9.84
The location was praised across multiple reviews for its beauty and proximity to walking trails.
Room Quality
8.79
Rooms were found spacious and lovely, though a few comments noted issues with mattress comfort.
Amenities
8.32
Amenities were generally good, but there were mentions of limitations in room view and decor on a few occasions.
Value for Money
8.78
Guests felt the experience provided good value, particularly with breakfast included, though some expressed concern about room upgrades.
Food and Beverage
9.33
Food received outstanding compliments across multiple reviews, especially breakfast and dinner.
Overall Experience
9.3
Overall, guests reported a very enjoyable stay with high satisfaction levels.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Spectacular Surroundings of Malvern Hills
Nestled in the stunning scenery of the Malvern Hills, our hotel offers a unique experience for nature lovers and history enthusiasts alike.

Local Cuisine and Dining Options
Indulge in superb locally sourced food at our 18th-century oak lounge bar or choose from two stylish restaurants. Enjoy al fresco dining on our spacious terrace for a delightful culinary experience.

Comfortable Accommodations
Relax in our bright and spacious guest rooms, each equipped with en suite facilities, a flat-screen TV, and Wi-Fi. Experience the perfect blend of modern comfort and historic charm during your stay.

Experience the beauty of Malvern Hills firsthand and book your stay with us today!

Important information:

Dogs are welcome by prior arrangement and at an additional cost, on the condition that owners accept full responsibility for the cost of any damage or extra cleaning needed. Dogs are not allowed to be left in the room unattended. A maximum of 2 dogs are allowed per room. All dogs must be well behaved. No other pets are accepted.

Christmas day rates include an evening buffet and quiz. Please note that the buffet will only be available in the evening.

On 31st December, food is served from 12:00 (midday) until 15:00 with a normal menu. From 18:00 until 21:30 a special fixed price menu is GBP 49 per person. Please call the hotel for details prior to arrival.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1686 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
L
Lisa • couple • gb
9
2026-02-13 • via Nuitee
C
cheryl • extended_group • gb
10
Homely
Pros:

Amazing staff amazing accomodation

Cons:

Nothing

2026-02-10 • via Nuitee
C
Chris • couple • gb
10
Absolutely loved it from day one to the time we left
Pros:

Just lovely
Amazing food
Great rooms
Loved the place

Cons:

Nothing

2026-02-08 • via Nuitee
S
Sharon • couple • gb
8
Overall I would definitely recommend the hotel
Pros:

Brilliant location, nice friendly staff. Room was a very good size with a comfortable bed

Cons:

Room was cold inside when we arrived in the evening. No radiator on and so hadn’t been checked before we got there. Took a long while to warm up. Staff were helpful but as it’s Feb I think that’s something that should be checked before guests arrive.

2026-02-08 • via Nuitee
G
Geraint • couple • gb
7
Pros:

Just one night as we wanted to walk British Camp. Room was excellent, very comfortable with superb bathroom.
Food and drink was very good, local beers and excellent steaks.

Cons:

As a resident the latest you can take breakfast is 9.00 (even though checkout is a generous 11.00) but as a non resident breakfast is served until 11.30. Seems a bit odd

2026-01-31 • via Nuitee
C
Christelow • solo_traveller • gb
9
Very nice and clean room, staff are very friendly and welcoming, excellent evening meal & breakfast.
Pros:

Evening meal and breakfast were excellent

2026-01-29 • via Nuitee
C
Chris • solo_traveller • gb
7
Pros:

Friendly staff, good quality food, pleasant bar area, great access to the hills.

2026-01-28 • via Nuitee
S
stewart • couple • gb
10
2026-01-28 • via Nuitee
M
Moffat • couple • gb
10
2026-01-27 • via Nuitee
C
chris • solo_traveller • gb
9
A very relaxing weekend with excellent food and friendly staff.
Pros:

Comfortable room. Very good choice of food and drink in the bar. Relaxing atmosphere. Great staff. Nice breakfast. Excellent position.

Cons:

Nothing.

2026-01-27 • via Nuitee
D
Di • couple • gb
9
Enjoyed our stay and would return but t wouldn’t pay much more. Good value!
Pros:

Location and comfort. Staff lovely . Local walks. Particularly impressed with Louise on breakfast duty!

Cons:

The sausages! Room needed the extra heater which was provided. Water heater and shower pressure a bit dodgy!

2026-01-26 • via Nuitee
D
David • couple • gb
8
Pros:

Staff great, really cared about your stay and took an interest in you.

Cons:

Rooms a little dated but perfectly clean and comfortable

2026-01-24 • via Nuitee
T
Trevor • couple • gb
10
2026-01-24 • via Nuitee
J
Jan • couple • gb
9
Pros:

Very comfortable hotel in a lovely location for walking

Cons:

Nothing

2026-01-23 • via Nuitee
M
Mary • solo_traveller • gb
9
Lovely hotel.
Pros:

Worth paying for a larger room. Helpful staff. Good food.

2026-01-23 • via Nuitee
A
Anne • couple • gb
10
Excellent hotel we’ll be back
Pros:

Lovely cosy stay. Staff are great and we got a warm welcome. Food is good too.

Cons:

Nothing really. Plain yogurt with breakfast would be good and I don’t like smoked bacon but they are just personal preferences.

2026-01-21 • via Nuitee
C
Cheryl • extended_group • gb
10
Amazing food stay and everything spot on
Pros:

Everything. Food was amazing though very good meals a variety and excellent quality and lots of it too. Breakfast amazing. Nothing is too much to ask of Staff and nice room views and walks in all directions x

Cons:

Heard a lorry now n then go past

2026-01-19 • via Nuitee
F
fiona • solo_traveller • gb
9
2026-01-19 • via Nuitee
L
Leo • solo_traveller • nl
8
Prima hotel voor een kort verblijf in een mooie omgeving
Pros:

Goed bed en ontbijt was tevens uitstekend.

Cons:

Gezien de hoge buitentemperatuur zou een airco fijn zijn geweest.

2026-01-19 • via Nuitee
M
Miriam • family_with_children • gb
10
Beautiful hotel, brilliant customer service.
Pros:

Beautiful hotel, very high standard of rooms and cleanliness. Food was fantastic. all the staff were helpful and warm, we were very impressed with the customer service. A stunning location.

2026-01-19 • via Nuitee