The Malvern Hills Hotel

Hotels
9 (1782 reviews)
Jubilee Drive, Wynds Point , Great Malvern , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Delicious food
Spacious rooms
Cons:
Long wait at breakfast
Awful smell entering property
Lumpy mattress

Categories

Cleanliness
8.33
Guests mentioned that beds were immaculately clean; however, there was a report of an awful smell entering the property.
Service
9.3
The staff were described as friendly and welcoming, with good service emphasized in multiple reviews.
Location
9.84
The location was praised across multiple reviews for its beauty and proximity to walking trails.
Room Quality
8.79
Rooms were found spacious and lovely, though a few comments noted issues with mattress comfort.
Amenities
8.32
Amenities were generally good, but there were mentions of limitations in room view and decor on a few occasions.
Value for Money
8.78
Guests felt the experience provided good value, particularly with breakfast included, though some expressed concern about room upgrades.
Food and Beverage
9.33
Food received outstanding compliments across multiple reviews, especially breakfast and dinner.
Overall Experience
9.3
Overall, guests reported a very enjoyable stay with high satisfaction levels.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Spectacular Surroundings of Malvern Hills
Nestled in the stunning scenery of the Malvern Hills, our hotel offers a unique experience for nature lovers and history enthusiasts alike.

Local Cuisine and Dining Options
Indulge in superb locally sourced food at our 18th-century oak lounge bar or choose from two stylish restaurants. Enjoy al fresco dining on our spacious terrace for a delightful culinary experience.

Comfortable Accommodations
Relax in our bright and spacious guest rooms, each equipped with en suite facilities, a flat-screen TV, and Wi-Fi. Experience the perfect blend of modern comfort and historic charm during your stay.

Experience the beauty of Malvern Hills firsthand and book your stay with us today!

Important information:

Dogs are welcome by prior arrangement and at an additional cost, on the condition that owners accept full responsibility for the cost of any damage or extra cleaning needed. Dogs are not allowed to be left in the room unattended. A maximum of 2 dogs are allowed per room. All dogs must be well behaved. No other pets are accepted.

Christmas day rates include an evening buffet and quiz. Please note that the buffet will only be available in the evening.

On 31st December, food is served from 12:00 (midday) until 15:00 with a normal menu. From 18:00 until 21:30 a special fixed price menu is GBP 49 per person. Please call the hotel for details prior to arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1782 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
C
Cousins • family_with_children • gb
8
2026-05-30 • via Nuitee
S
Susan • extended_group • gb
8
2026-05-28 • via Nuitee
L
Lavenia • family_with_children • gb
10
Loved it
Pros:

Everything

2026-05-27 • via Nuitee
D
David • solo_traveller • gb
9
2026-05-26 • via Nuitee
G
Glenda • couple • gb
8
Very nice hotel with good food
Pros:

Excellent location and nice hotel. Extensive menu and really good breakfast.

Cons:

No air conditioning and it was over 30 degrees when there. They did have fans in the room.

2026-05-25 • via Nuitee
T
Toby • solo_traveller • gb
9
2026-05-24 • via Nuitee
J
JONATHAN • solo_traveller • gb
8
Ideal location to stay with a dog(s).
Pros:

Dinner in the bar with my dog was good. Good selection of dishes on offer.

Cons:

Nothing to dislike.

2026-05-24 • via Nuitee
N
nigel • extended_group • gb
9
A really comfortable hotel with great food and friendly staffand friendly staff
Pros:

Staff were friendly food was really good

2026-05-22 • via Nuitee
A
alex • solo_traveller • gb
9
Well run and delightful
Pros:

Exceptionally helpful staff, lovely location

Cons:

Nothing

2026-05-20 • via Nuitee
H
helena • solo_traveller • gb
8
Pros:

Decor was nice and felt luxurious and food was lovely

Cons:

Access to rooms via stairs no sign of lift

2026-05-20 • via Nuitee
S
Samantha • solo_traveller • gb
10
Pros:

Beautiful area, absolutely 💯 would go there again

Cons:

Nothing

2026-05-18 • via Nuitee
C
Chris • couple • gb
9
2026-05-18 • via Nuitee
S
Sheila • solo_traveller • gb
10
Pros:

The hotel was lovely, staff friendly and very helpful. The room was lovely everything you could want. The food was lovely and very filling. Lots of choice 👌 😉

Cons:

Nothing! Would stay there again and recommend to family and friends.

2026-05-15 • via Nuitee
R
Richard • solo_traveller • gb
9
Pros:

Our room was spacious clean fresh, setting was ideal for the 3 counties showground, British Camp was across the road for walking, food was good and hospitality welcoming.

2026-05-10 • via Nuitee
K
Karen • solo_traveller • gb
7
2026-05-09 • via Nuitee
P
Philip • couple • gb
9
Great location
Pros:

Fantastic location with great walks from the door

Cons:

Food offering was not exceptional but the breakfast was great

2026-05-09 • via Nuitee
L
Lesley • couple • gb
10
2026-05-09 • via Nuitee
H
Helen • solo_traveller • gb
10
2026-05-08 • via Nuitee
G
Georgina • couple • gb
8
2026-05-08 • via Nuitee
M
Mandy • extended_group • gb
9
2026-05-08 • via Nuitee