Bell by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
7.3 (1565 reviews)
King St , Thetford , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
No food available
Cleanliness issues
Food quality not meeting expectations

Categories

Cleanliness
6.19
Some concerns about cleanliness were raised, particularly regarding the bathroom limescale and the need for refurbishment.
Service
8.16
Staff generally received positive feedback for being friendly and helpful.
Location
8.7
Location was frequently highlighted as excellent and convenient.
Room Quality
7.15
Rooms were described as comfortable, but some were noted to be a bit tired or in need of maintenance.
Amenities
7.68
Amenities were generally appreciated, though some specific improvements like food availability raised concerns.
Value for Money
6.64
Mixed feelings regarding value, with some reviews stating it wasn't really good value for money.
Food and Beverage
6.19
Numerous reviews indicated dissatisfaction with food options and quality.
Overall Experience
7.66
General sentiment was positive despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:03

Property Description

Historic Charm and Modern Comforts

Unique Tudor Features: Immerse yourself in history with original Tudor wall paintings and exposed beams in some rooms.

Delicious Dining Experience: Indulge in traditional British cuisine and seasonal specials at King James Restaurant.

Convenient Location: Explore Thetford's attractions with ease as the hotel is centrally located, with free parking and a leafy garden.

Experience a blend of history and comfort at The Bell in Thetford. Book now for a memorable stay!

Important information:

Please note that the hotel does not have a elevator and there are no ground-floor rooms.

Please note, the Bell is a popular wedding venue. If you stay on Fridays or Saturdays, there may be noise and a disco taking place.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.3
Based on 1565 reviews
Cleanliness: 6.19
Service: 8.16
Location: 8.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 6.19
Overall Experience: 7.66
G
Glen • solo_traveller • gb
6
2026-07-25 • via Nuitee
S
Sarah • solo_traveller • gb
7
2026-07-24 • via Nuitee
M
Matthew • extended_group • gb
7
2026-07-24 • via Nuitee
I
Ian • couple • gb
9
2026-07-24 • via Nuitee
M
Mal Sad • solo_traveller • gb
9
2026-07-24 • via Nuitee
S
Soundbarrier • solo_traveller • nl
7
2026-07-23 • via Nuitee
K
Kate • family_with_children • gb
6
Pleasant enough although room was stifling hot
Pros:

Liked the fact we could bring our dog and that it was close to the river for him

Cons:

No air conditioning just a small fan ..no plugs next to the beds for looking at phones in bed.

2026-07-22 • via Nuitee
L
Larry • solo_traveller • gb
9
2026-07-22 • via Nuitee
J
Joseph • solo_traveller • gb
7
It was okay
Pros:

The location, the food, and the staff were excellent

Cons:

The decor of the hotel was tired. The public areas, corridors, bar area, and carpets clearly need updating.

2026-07-20 • via Nuitee
B
bramley • family_with_children • gb
5
Standard
Pros:

It was just a standard rate to stay bed was uncomfortable headboard was melting

Cons:

Not much to be fair,

2026-07-19 • via Nuitee
J
Jeremy • solo_traveller • gb
8
Greene King Grandeur in Thetford
Pros:

The location was quite central and very convenient. The bar was comfortable and it was great to have this facility on site. The room was clean, spacious and cool in the hot weather.

Cons:

There was some noise from people chatting at night in the central courtyard, and I don't think the windows were double glazed, but this didn't bother me too much.

2026-07-19 • via Nuitee
F
Fabio • solo_traveller • it
10
2026-07-19 • via Nuitee
D
Dan • couple • gb
8
2026-07-18 • via Nuitee
R
Roger • couple • gb
4
We won’t be going back
Pros:

We didn’t have breakfast and the service for our evening meal was nit good waited 40 minutes before it arrived

Cons:

The stairs were an accident waiting to happen very steep and small steps everywhere including into our room

2026-07-18 • via Nuitee
P
Patrick • solo_traveller • nl
10
Prima
Pros:

Liging en faciliteiten in de buurt
Schoon

Cons:

Verouderd en rumoerig

2026-07-17 • via Nuitee
B
Bob • couple • au
7
Fine for comfortable overnight stay in an old building with plenty of character.
Pros:

A comfortable overnight stay

Cons:

Parking was a bit challenging due to several large work vans impacting access.

2026-07-17 • via Nuitee
J
John • couple • ie
7
Cons:

There were no power points near the bed head

2026-07-16 • via Nuitee
D
Dawn • couple • gb
8
Perfect location and suited us well
Pros:

Good breakfast
Big comfy bed
Otherwise a bit dated

Cons:

Staffing level meant waiters to check in and bar service

2026-07-15 • via Nuitee
J
jane • couple • gb
8
Great overnight stay comfortable clean and a fantastic breakfast.
Pros:

Plenty of parking, we gave our reg to the lady on reception so didn’t pay additional cost. Easy check in. Fan in room was very needed with it being so hot. Lovely white fluffy towels and a very comfortable bed. Breakfast was fab. A great nights sleep for us to break up a ling journey. Just what we required. Bar was nice to and the menu looked great but we didn’t eat.

Cons:

Nothing it was all good from our experience.

2026-07-13 • via Nuitee
C
Colin • couple • gb
6
It was ok
Pros:

The location is good

Cons:

The bathroom needs to be updated the tap did not work properly

2026-07-13 • via Nuitee