Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Facilities for disabled guests
Non-smoking throughout
Kid meals
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable stay
Cons:
Noise from other rooms
Limited menu options
Cleanliness issue reported

Categories

Cleanliness
7.96
Some cleanliness issues mentioned, such as a used tissue found between pillows.
Service
9.93
Very friendly and helpful staff praised throughout multiple reviews.
Location
9.47
Great location with easy access to the village center and sights.
Room Quality
8.92
Rooms described as spacious and comfortable, though some noise issues reported.
Amenities
8.95
Includes free parking and a cozy atmosphere, though some amenities were limited.
Value for Money
8.91
Overall satisfactory with great breakfast and service, though minor issues mentioned.
Food and Beverage
8.46
Food quality is good but some guests noted limited menu options.
Overall Experience
9.43
Overall positive experiences with multiple guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:17

Property Description

Luxurious Accommodations
Indulge in elegant rooms at Chester House Hotel, each equipped with modern amenities and a touch of traditional charm.

Gastronomic Delights
Savor delectable Italian cuisine made from locally sourced ingredients at the on-site restaurant, complemented by a wide selection of beverages at the bar.

Convenient Location
Explore the picturesque "little Venice of the Cotswolds" with ease, as well as nearby attractions like the model village and Bird Land. Book your stay now for a memorable experience at Chester House Hotel.

Important information:

Please note that there are only 18 car parking spaces available and there are 22 bedrooms in the property so there is a limited amount of parking.

Kindly note the property cannot process payments from American Express credit cards, and an alternative card will be required.

Please note that the property requires payment for the first night of booking at the time of reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2190 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
J
Josephine • couple • gb
10
Pros:

The breakfast was just right. Ann is a big asset to the hotel as most staff were. So pleased with our weekend we have booked again for August!

Cons:

Nothing everything and everyone was just wonderful!

2026-05-29 • via Nuitee
J
Jennifer • solo_traveller • gb
8
2026-05-29 • via Nuitee
J
Joanne • solo_traveller • gb
10
Exceptional Hotel
Pros:

A beautiful hotel in a perfect location. Really lovely decorated room, very comfy bed, great shower, exceptionally clean. Breakfast was delicious with all locally sourced ingredients. There's a great bar, beautiful beer garden and a fantastic Italian restaurant. For staying in Bourton you couldn't find a better hotel. There's a car park at the hotel with free parking. The staff were all very friendly.

Cons:

Absolutely nothing, it was exceptional.

2026-05-28 • via Nuitee
R
Rafael Augusto • solo_traveller • br
9
Pros:

Localização perfeita. Atendimento muito bom, Café da manhã completo, nos sentimos em casa.

Cons:

TV pequena e não smart, cama relativamente pequena pra 2 pessoas.

2026-05-28 • via Nuitee
K
Keely • couple • gb
10
Very enjoyable stay! We will be back
Pros:

Very clean, comfortable, great location, great food, staff really friendly

2026-05-28 • via Nuitee
A
Amy • couple • gb
6
2026-05-28 • via Nuitee
Q
Querijn • extended_group • nl
10
Prachtige kamers, perfecte ligging.
Pros:

Ontbijt was heerlijk, personeel vriendelijk en heel behulpzaam en het bijbehorende restaurant voortreffelijk. We hebben het heerlijk gehad hier. Het ligt midden in het centrum, alles is te lopen. Zou meteen weer terug gaan.

Cons:

Niks

2026-05-27 • via Nuitee
R
Rosemary • couple • gb
8
Lovely but expensive to eat
Pros:

Good

Cons:

Service charge restaurant evening meal food poor expensive the fact we booked but couldn't find us had 2 emails

2026-05-27 • via Nuitee
L
Lars • solo_traveller • se
9
Pros:

Perfekt läge och fin miljö

Cons:

Restaurang och bar stängde väldigt tidigt.
Maträtter på matsedeln fanns inte att beställa.

2026-05-27 • via Nuitee
L
laura • couple • gb
10
Lovely hotel!
Pros:

Large room, comfy bed, very clean! Hotel was lovely, food was excellent. Staff were all very nice! Will come back.

Cons:

N/A

2026-05-26 • via Nuitee
D
Darren • solo_traveller • gb
8
2026-05-26 • via Nuitee
H
Horacio • couple • ar
6
2026-05-26 • via Nuitee
S
Sarah • couple • au
10
Perfect overnight stay on our cycling holiday. 10/10!
Pros:

Hotel is really central but yet in a quieter spot off the main drag. We had ebikes and the hotel could not have been more helpful in accommodating our bike storage needs. 10/10

2026-05-26 • via Nuitee
C
Catherine • family_with_children • gb
10
2026-05-25 • via Nuitee
N
Neil • couple • gb
10
Pros:

Beautiful hotel in the perfect location.

2026-05-24 • via Nuitee
D
David • solo_traveller • au
10
Cotswolds classic
Pros:

Breakfast was amazing. Staff were lovely.

Cons:

Pillows were hard

2026-05-24 • via Nuitee
S
Sarah • couple • gb
9
2026-05-24 • via Nuitee
C
Carol • extended_group • us
10
Pros:

It was a perfect location and the staff were so great!

2026-05-23 • via Nuitee
M
Martin • couple • gb
10
An absolute pleasure
Pros:

The setting our room the breakfast & the staff

Cons:

Nothing not to like

2026-05-21 • via Nuitee
M
Marian • solo_traveller • gb
10
2026-05-20 • via Nuitee