Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Facilities for disabled guests
Non-smoking throughout
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable stay
Cons:
Noise from other rooms
Limited menu options
Cleanliness issue reported

Categories

Cleanliness
7.96
Some cleanliness issues mentioned, such as a used tissue found between pillows.
Service
9.93
Very friendly and helpful staff praised throughout multiple reviews.
Location
9.47
Great location with easy access to the village center and sights.
Room Quality
8.92
Rooms described as spacious and comfortable, though some noise issues reported.
Amenities
8.95
Includes free parking and a cozy atmosphere, though some amenities were limited.
Value for Money
8.91
Overall satisfactory with great breakfast and service, though minor issues mentioned.
Food and Beverage
8.46
Food quality is good but some guests noted limited menu options.
Overall Experience
9.43
Overall positive experiences with multiple guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:17

Property Description

Luxurious Accommodations
Indulge in elegant rooms at Chester House Hotel, each equipped with modern amenities and a touch of traditional charm.

Gastronomic Delights
Savor delectable Italian cuisine made from locally sourced ingredients at the on-site restaurant, complemented by a wide selection of beverages at the bar.

Convenient Location
Explore the picturesque "little Venice of the Cotswolds" with ease, as well as nearby attractions like the model village and Bird Land. Book your stay now for a memorable experience at Chester House Hotel.

Important information:

Please note that there are only 18 car parking spaces available and there are 22 bedrooms in the property so there is a limited amount of parking.

Kindly note the property cannot process payments from American Express credit cards, and an alternative card will be required.

Please note that the property requires payment for the first night of booking at the time of reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2029 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
N
Noora • couple • fi
9
Pros:

Loistava sijainti. Tilava huone. Ystävällinen henkilökunta.

2026-03-06 • via Nuitee
A
Ashley • couple • gb
9
Cosy stay!
Pros:

The location is perfect, situated right in the village Bourton-on-the-Water. The room was cosy and perfect for us whilst we're only staying for two nights over the weekend, however, the floors were a bit creaky and we could hear our neighbours early hours of the morning - bonus points for parking (just to note, the car park is small and on a first come first serve basis for people staying here). The breakfast was delicious, couldn't fault it.

2026-03-05 • via Nuitee
J
Janet • couple • gb
10
2026-03-05 • via Nuitee
M
Michaella • couple • cy
10
2026-03-04 • via Nuitee
H
Holly • couple • gb
10
Loved it!
Pros:

The location was excellent, the staff were so friendly and helpful. Couldn’t do enough for us.
The food at breakfast was brilliant and lots of options. The Italian food was also excellent.

Cons:

The bed wasn’t very comfortable

2026-03-03 • via Nuitee
L
Lyn • solo_traveller • gb
10
I would highly recommend staying at the Chester Hotel
Pros:

The staff were really friendly, room was very clean and comfortable and the breakfast was excellent.

2026-02-27 • via Nuitee
C
Clare • couple • gb
9
Very enjoyable, lucky with weather whilst there
Pros:

Good sized room.
Excellent location

2026-02-27 • via Nuitee
R
Ruth • couple • il
9
מאוד נהנו מהשהות במקום, כפר יפייפה
Pros:

הקרבה למרכז, חניה,צוות מעולה,, ארוחת בוקר סבירה חסר ירקות

Cons:

חדר קטן

2026-02-26 • via Nuitee
S
Simon • couple • gb
10
2026-02-25 • via Nuitee
R
Ryan • couple • gb
10
Bourton
Pros:

Location was amazing

2026-02-23 • via Nuitee
T
Tracey • couple • gb
10
Staff were Amazing
Pros:

Small & quaint in a great location

2026-02-23 • via Nuitee
N
Nicola • couple • gb
10
2026-02-12 • via Nuitee
J
Jac • family_with_children • gb
7
Pros:

Very pretty hotel, breakfast was nice, staff were great, evening meal was ok....

Cons:

Beds were very small, floor was very cold and no sockets near mirrors

2026-02-12 • via Nuitee
P
Paul • couple • gb
10
Amazing accommodation in a superb location with great staff and delicious food
Pros:

Superb location, really good standard, very friendly and welcoming staff. Highly recommend it.

Cons:

Nothing !

2026-02-10 • via Nuitee
B
Benedict • couple • gb
6
Enjoyable
Pros:

Good location with parking. Excellent Italian meal and great service

Cons:

Noise from air conditioning unit or some sort of fan throughout the night disturbing sleep

2026-02-09 • via Nuitee
P
peter • couple • gb
7
Great location and food, room was really cold
Pros:

Great location, food was lovely

Cons:

Toon was so cold, even with the oil heater plugged in

2026-01-31 • via Nuitee
S
simon • couple • gb
10
2026-01-27 • via Nuitee
M
Max • couple • gb
9
Highly recommended if you want to stay at one of the Cotswold's most picturesque places!
Pros:

Fantastic breakfast and a spacious room. Very nice interior in main part of the hotel, and location was amazing. We stayed just after Christmas so we were mere yards from the beautiful Christmas tree on the River Windrush.

Cons:

Noisy guests upstairs! Not the hotel's fault though!

2026-01-25 • via Nuitee
S
Steven • couple • br
9
2026-01-21 • via Nuitee
S
Sophie • couple • gb
8
Lovely
Pros:

Lovely staff, perfect location, clean room, pretty decor, great full English

Cons:

Very touristy

2026-01-20 • via Nuitee