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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Bar
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Special diet menus - on request
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in elegant rooms at Chester House Hotel, each equipped with modern amenities and a touch of traditional charm.
Gastronomic Delights
Savor delectable Italian cuisine made from locally sourced ingredients at the on-site restaurant, complemented by a wide selection of beverages at the bar.
Convenient Location
Explore the picturesque "little Venice of the Cotswolds" with ease, as well as nearby attractions like the model village and Bird Land. Book your stay now for a memorable experience at Chester House Hotel.
Please note that there are only 18 car parking spaces available and there are 22 bedrooms in the property so there is a limited amount of parking.
Kindly note the property cannot process payments from American Express credit cards, and an alternative card will be required.
Please note that the property requires payment for the first night of booking at the time of reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Breakfast was really good couldn't fault it. Overall we enjoyed our stay
Great location, parking good. Attractive property.
Breakfast on both days was a bit hit and miss. Had to ask on both days for the breakfast counter to be replenished.
Air Con would have been good as fan supplied wasn’t at all sufficient. Even a better fan would have been nice.
We thought the hotel was quite expensive for the experience we received.
The staff was really friendly and welcoming especially Simone and the location was really nice.
Was really disappointed with our meal in the evening. We both had Lasagna and found it very difficult to eat the pasta sheets was very rubbery and we had to send them both back.
And to top if of the next morning for our breakfast we had to wait for about 40 minutes for our cooked breakfast. We was one of the first to arrive for breakfast so wouldn’t have expected to wait that long before it got busy.
Room was small but clean
Everything we are going back one of the best hotels I've stayed in
Nothing
Great location.
Good breakfast.
Room was large and comfortable but dated.
Great location
Comfortable for a family of four adults
None
Chester House Hotel is in the heart of Bourton-on -the-water so perfect to view the area.
Room was dated and bed uncomfortable
Breakfast was served too late unfortunately so we couldn't have this.
The resteraunt and bar area was really nice and the fact you has a dchoice of two areas to eat was really nice. The food was also excellent with very attentive staff.
Location was superb, everything that Bourrton on the water has to offer is on the doorstep.
Breakfast was delicious.the only downside with the breakfast is that our cooked breakfast was brought out while we were still eating our cereal ( we also saw this happen to other guests), this caused us stress and confusion, as to either eat the cooked breakfast or continue eating our cereal. There was nowhere to place the cereal bowl once it was lifted to put the plated breakfast down, so I had to continue eating it while holding the bowl aloft. It felt a but weird.
Reception staff were always very friendly and pleasant as were the bar staff.
We had room 18, which was a little bit on the small side which we were ok with. Unfortunately we heard the noise of music I assume was coming from the bar area, was constant until ,luckily it did stop by 11pm.. it must of been quite .bad in room no 17 as well as a lady from that room knocked on our door, to ask that we keep the noise down. We showed her that we havnt got any music in and explained that the noise was coming from the bar. She apologised profusely and was very embarrassed..
Clean and comfortable. Very helpful staff.
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