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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Bar
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Special diet menus - on request
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in elegant rooms at Chester House Hotel, each equipped with modern amenities and a touch of traditional charm.
Gastronomic Delights
Savor delectable Italian cuisine made from locally sourced ingredients at the on-site restaurant, complemented by a wide selection of beverages at the bar.
Convenient Location
Explore the picturesque "little Venice of the Cotswolds" with ease, as well as nearby attractions like the model village and Bird Land. Book your stay now for a memorable experience at Chester House Hotel.
Please note that there are only 18 car parking spaces available and there are 22 bedrooms in the property so there is a limited amount of parking.
Kindly note the property cannot process payments from American Express credit cards, and an alternative card will be required.
Please note that the property requires payment for the first night of booking at the time of reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
We thoroughly enjoyed our stay. A perfect location for a weekend in Bourton on the Water. The staff were very welcoming and our room was perfect. Everywhere was very clean and tidy. Breakfast was delicious with a varied menu. We would definitely like to stay there again.
There wasn't anything that we disliked.
Breakfast was excellent
Bed was lumpy to look at. No safe. No fridge. Did not like the fact that the windows were accessible from landing outside resulting in keeping windows closed.
Everything
Nothing
Ottimo ristorante in cui cenare e buona colazione intercontinentale. Posizione ottima in centro.
Location
Room 18, fire escape room with fire door and window directly adjacent to our neighbours, too close for comfort. Room 18 allows you no comfort to sit and chill without curtains and blinds drawn at all times, maybe this is the reason they were drawn on our arrival! Most unsatisfied with this set up. Car park not large enough for the amount of guests, double parking issue. No coffee left for us on arrival in our room. On our 2nd night of staying we came downstairs to see if we could possibly eat at the Italian restaurant the time was 8pm, we were abruptly told with no compassion that they'd allocated all their seats , plenty of tables looked free with no reservation signs on them..we do understand that we maybe should have booked but I think the manor in which we were told was most unprofessional! At that point we could have quite happily got in the car and driven somewhere else for the night even if it was to drive back home. We spoke to numerous members of staff regarding our issues but no help...on the morning of leaving we had to wait for reception staff to start their duties before we could pay and depart . Your lovely early morning lady who does the breakfast did try to aid us but was unsuccessful...this lady is a credit to you. Would we return , not for Room 18 and no we wouldn't. Another issue is there is no shelving for toiletries in the bathroom.
Location was amazing. Staff we really friendly and helpful. The superior room was incredibly spacious and clean.
Nothing.
Great location and friendly staff.
Better signage to direct you to the hotel car park.
Posizione, dimensioni stanza, servizi, gentilezza personale, colazione eccellente. Ottima base per le gite intorno. Buon ristorante, ci piacerebbe tornare
Niente
Lovely atmosphere and rooms and very central
Nothing
Great location, freiendly staff, comfortable & lovely breakfast
Nothing
The location was perfect
Bed was not very comfortable not much space for personal things in bathroom cheap bread for breakfast
Albergo delizioso in pieno centro della cittadina.
Colazione buona con piatti cucinati al momento (colazione inglese).
Ambienti comuni piccoli ma gradevoli.
Consigliato vivamente.
Lovely hotel, ideally located with a great restaurant. Wonderful staff.
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