Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Facilities for disabled guests
Non-smoking throughout
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable stay
Cons:
Noise from other rooms
Limited menu options
Cleanliness issue reported

Categories

Cleanliness
7.96
Some cleanliness issues mentioned, such as a used tissue found between pillows.
Service
9.93
Very friendly and helpful staff praised throughout multiple reviews.
Location
9.47
Great location with easy access to the village center and sights.
Room Quality
8.92
Rooms described as spacious and comfortable, though some noise issues reported.
Amenities
8.95
Includes free parking and a cozy atmosphere, though some amenities were limited.
Value for Money
8.91
Overall satisfactory with great breakfast and service, though minor issues mentioned.
Food and Beverage
8.46
Food quality is good but some guests noted limited menu options.
Overall Experience
9.43
Overall positive experiences with multiple guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:17

Property Description

Luxurious Accommodations
Indulge in elegant rooms at Chester House Hotel, each equipped with modern amenities and a touch of traditional charm.

Gastronomic Delights
Savor delectable Italian cuisine made from locally sourced ingredients at the on-site restaurant, complemented by a wide selection of beverages at the bar.

Convenient Location
Explore the picturesque "little Venice of the Cotswolds" with ease, as well as nearby attractions like the model village and Bird Land. Book your stay now for a memorable experience at Chester House Hotel.

Important information:

Please note that there are only 18 car parking spaces available and there are 22 bedrooms in the property so there is a limited amount of parking.

Kindly note the property cannot process payments from American Express credit cards, and an alternative card will be required.

Please note that the property requires payment for the first night of booking at the time of reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2029 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
J
Julia • couple • gb
8
2026-03-20 • via Nuitee
J
Juliet • solo_traveller • gb
9
Perfect stay , beautiful place x
Pros:

Lovely place to stay , staff extremely friendly , wish I had more time there , breakfast was very tasty
Would definitely stay again , I chose the perfect week as had lots of sunshine .

2026-03-19 • via Nuitee
M
M & M Birds • couple • gb
10
2026-03-19 • via Nuitee
J
Janet • couple • gb
10
Will definitely be returning!
Pros:

The location was superb! Hotel was amazing!

2026-03-17 • via Nuitee
W
WILLIAM • couple • gb
9
2026-03-16 • via Nuitee
J
Jo • couple • gb
10
Such a lovely find, stayed here for our trip to Cheltenham Races already booked for next years festival
Pros:

Everything !!!
Quaint, clean lovely hotel with excellent staff

Cons:

Nothing

2026-03-16 • via Nuitee
K
Karen • couple • gb
9
2026-03-15 • via Nuitee
I
Ian • couple • gb
8
Nice inn but a bit pricey for what it offers.
Pros:

Good location in lovely Cotswold village. Nice food at dinner & breakfast.

Cons:

Parking is an issue with only a small car park which was full on arrival & most street parking is prohibited.

2026-03-15 • via Nuitee
J
Jo_Grayson • Couples • Kingston-upon-Hull, East Riding of Yorkshire, England
10
Lovely Clean Friendly Hotel
Pros:

Great place to stay for our visit to Cheltenham Races, all the staff are so friendly.
Gorgeous clean quiet rooms and a short distance from the racecourse. Already rebooked for next years festival.

2026-03-14 • via Tripadvisor
L
Linda • couple • gb
10
Excellent stay at Chester house hotel
Pros:

All the staff were very friendly attentive and helpful. The hotel is modern and stylish and our room was spacious and comfy. Breakfast was good and the service at the hotel was excellent. Hotel is in centre of Bourton on water and has a carpark for residents.

Cons:

Some noise from adjoining room occasionally.

2026-03-14 • via Nuitee
G
G • family_with_children • gb
10
Outstanding will definately return
Pros:

Great hotel, location excellent, lovely fresh cooked breakfast

Cons:

Nothing

2026-03-13 • via Nuitee
P
Paul • extended_group • gb
10
Would come back again.
Pros:

Lovely restaurant, Italian very good, great location in a lovely village/town.

Cons:

N/A

2026-03-13 • via Nuitee
M
Matt • family_with_children • gb
9
Top Accommodation we will definitely return!
Pros:

Brilliant stay, Breakfast was great and the staff were very welcoming!

2026-03-12 • via Nuitee
A
Andrew • couple • gb
10
Fab-u-Lou’s
Pros:

Central location and fabulous friendly staff, especially Anna on the breakfast service.

Cons:

Nothing

2026-03-10 • via Nuitee
J
James • couple • gb
8
Room was nice, clean and functional, breakfast and dinner was very good, service was excellent and the staff were all gr
Pros:

Location was great, it was very clean and had everything you need within walking distance

Cons:

There was nothing we disliked however decent pillows and some new beds would be an improvement.

2026-03-10 • via Nuitee
K
Katie • extended_group • gb
10
Very friendly and welcoming staff. Great location.
2026-03-08 • via Nuitee
L
Lisa • couple • gb
9
The staff were so friendly and welcoming. The location couldn’t be better.
Pros:

Very good character and location

Cons:

The bathroom was very small

2026-03-08 • via Nuitee
J
Juliet • couple • gb
9
Amazing stay would recommend!
Pros:

It was an amazing stay. The location is phenomenal, it’s a five second walk from the town, you have everything you need there. It’s also a 20 minute drive to places like clarksons farm/pub. The hotel itself was great, the staff made it even better, they’re so friendly and accommodating. The breakfast was of high quality and you had a few choices from hot food, again the staff were very attentive. The room was spacious and the bath was lovely and big, it had everything you needed as well as an extra oil heater incase you were cold. The bed was one of the comfiest we’ve stayed in. Regarding the value for money I would highly recommend this!!

Cons:

Parking is first come first serve- however, the staff are again very accommodating and even put a cone next to our car to ensure no damage was caused.
You could unfortunately hear your neighbours and the people down stairs, however with some ear plugs which they offer at the front desk you should be fine :)

2026-03-08 • via Nuitee
H
Howard • solo_traveller • gb
8
Very comfortable stay. We were well looked after.
Pros:

Central and welcoming

2026-03-08 • via Nuitee
N
Noora • couple • fi
9
Pros:

Loistava sijainti. Tilava huone. Ystävällinen henkilökunta.

2026-03-06 • via Nuitee