The Black Swan Hotel

Hotels
8.4 (1182 reviews)
25-26 Queens Street , Scarborough , gb

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Facilities

Nightclub
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Darts
Karaoke
Non-smoking throughout
Evening entertainment
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good value
Cons:
Noise from the pub
Bathroom was quite cold

Categories

Cleanliness
8.21
The room was clean with tea and coffee facilities.
Service
8.88
Staff were friendly, welcoming, and helpful throughout the stay.
Location
8.62
Great location, close to the town and beach.
Room Quality
8.07
Rooms a little tired but perfectly serviceable.
Amenities
8.4
Facilities included a fridge and microwave in family rooms.
Value for Money
8.36
Great value for money with spacious and comfortable accommodations.
Food and Beverage
8.11
The pub offered a good selection of beers and spirits.
Overall Experience
8.58
Overall, guests found their stay enjoyable and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:32

Property Description

Central Location
Located in the heart of Scarborough, The Black Swan Hotel offers easy access to top attractions such as Scarborough Castle and Scarborough Beach.

Comfortable Accommodation
Guests can enjoy well-equipped rooms with modern amenities including flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries.

Relaxing Amenities
Unwind in the hotel's garden, grab a drink at the bar, or explore nearby landmarks like Peasholm Park. The Black Swan Hotel provides a peaceful retreat for your Scarborough getaway.

To experience the charm and convenience of The Black Swan Hotel, book your stay now.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 1182 reviews
Cleanliness: 8.21
Service: 8.88
Location: 8.62
Room Quality: 8.07
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.11
Overall Experience: 8.58
K
Kilburn • couple • gb
9
Great night
Pros:

After looking for a cheap deal for the night the accommodation was spot on for an overnight trip. The staff were superb. Made our stay a real good laugh. Hats off Damien 👹😜 and Alfie
Would definitely stay there again!

2026-02-14 • via Nuitee
M
Michelle • couple • gb
8
Relaxing with great people and music
Pros:

Central for the beach and shops

2026-02-14 • via Nuitee
R
Richard • extended_group • gb
8
Friendly staff go location for a pub crawl
Pros:

Location

Cons:

Nothing

2026-02-12 • via Nuitee
C
Charlotte • family_with_children • gb
10
Amazing-couldn’t ask for more tbh
Pros:

Staff were fabulous so friendly and great with kids
Place was really clean, spacious and extremely comfortable. Great price and close to centre.

Cons:

Nothing! Everything was fab

2026-02-12 • via Nuitee
M
marie • couple • gb
10
2026-02-12 • via Nuitee
A
Alan • solo_traveller • gb
8
Cheap and cheerful accommodation for a one night stay.
Cons:

Room could have been a bit warmer.

2026-02-11 • via Nuitee
C
Cooper • solo_traveller • gb
10
Pros:

Amazing staff, came down for a break to clear my mind as have poor mental health.
Room was amazing, staff were welcoming and location was brilliant.
Would definitely stay again and recommend to others.

Cons:

On the second night a set of guests were very loud banging about and shouting until early hours so I went for a walk for an hour or so and they were quiet when I got back.

2026-02-10 • via Nuitee
K
Kelly • couple • gb
8
Homely, friendly and great location
Pros:

The size of the room was brilliant and the shower was bliss!! Everything you needed for a stay!
Staff gave a great friendly welcome and we were made to feel at home!
Quick walk to both town and sea front

Cons:

Nothing not to like for us

2026-02-08 • via Nuitee
J
Julie • couple • gb
10
2026-01-30 • via Nuitee
N
nat • couple • gb
6
2026-01-28 • via Nuitee
B
Brain • couple • gb
10
Stayed many times wonderful spot ,always friendly people
Pros:

brilliant staff

2026-01-27 • via Nuitee
P
Paul • couple • gb
10
Excellent
Pros:

Owner great bloke lovely definitely book again

Cons:

Nothing at vey friendly place

2026-01-25 • via Nuitee
A
Adam • couple • gb
10
Pros:

Very friendly welcome. Extremely comfortable budget room. Very warm. Great location.

2026-01-25 • via Nuitee
S
Scott • couple • gb
10
Pros:

Great host,friendly staff and locals,great little pub with open fire Sky sports and live music,close to everything,no parking on site but car park 2 minutes away.

2026-01-25 • via Nuitee
R
Richard • solo_traveller • gb
8
2026-01-24 • via Nuitee
S
steadybreeze • solo_traveller • gb
6
Cheap and friendly but gets noisy
Pros:

Cheap and friendly

Cons:

Noisy. Wouldnt spend more than a night or two here.

2026-01-23 • via Nuitee
D
Danielle • couple • gb
9
2026-01-23 • via Nuitee
W
Wayne • solo_traveller • gb
10
Pros:

nice room in a quiet location in Scarborough, ok the weather could have been better but i like snow, close to shops and take aways and just go down stairs and have a drink and a game of pool.

Cons:

going home lol.

2026-01-23 • via Nuitee
R
Rebecca • couple • gb
10
Great stay back again next week
Pros:

Great location friendly staff nice and clean

Cons:

N/A

2026-01-21 • via Nuitee
L
Leigh • couple • gb
10
Good week end
Pros:

Great pub, clean well furnished rooms will definitely stay again

2026-01-20 • via Nuitee