The Black Swan Hotel

Hotels
8.4 (1310 reviews)
25-26 Queens Street , Scarborough , gb

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Facilities

Nightclub
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Darts
Karaoke
Non-smoking throughout
Evening entertainment
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good value
Cons:
Noise from the pub
Bathroom was quite cold

Categories

Cleanliness
8.21
The room was clean with tea and coffee facilities.
Service
8.88
Staff were friendly, welcoming, and helpful throughout the stay.
Location
8.62
Great location, close to the town and beach.
Room Quality
8.07
Rooms a little tired but perfectly serviceable.
Amenities
8.4
Facilities included a fridge and microwave in family rooms.
Value for Money
8.36
Great value for money with spacious and comfortable accommodations.
Food and Beverage
8.11
The pub offered a good selection of beers and spirits.
Overall Experience
8.58
Overall, guests found their stay enjoyable and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:32

Property Description

Central Location
Located in the heart of Scarborough, The Black Swan Hotel offers easy access to top attractions such as Scarborough Castle and Scarborough Beach.

Comfortable Accommodation
Guests can enjoy well-equipped rooms with modern amenities including flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries.

Relaxing Amenities
Unwind in the hotel's garden, grab a drink at the bar, or explore nearby landmarks like Peasholm Park. The Black Swan Hotel provides a peaceful retreat for your Scarborough getaway.

To experience the charm and convenience of The Black Swan Hotel, book your stay now.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 1310 reviews
Cleanliness: 8.21
Service: 8.88
Location: 8.62
Room Quality: 8.07
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.11
Overall Experience: 8.58
S
Steve • solo_traveller • gb
10
Pros:

Everyone in the pub so friendly adding to a fantastic trip and stay. Damian a great host and would definitely stay again. Great pint of Guinness too. Thanks so much for making it a great weekend.

Cons:

Nothing to not like!

2026-05-16 • via Nuitee
I
Ian • solo_traveller • gb
10
Pros:

Everything about the property

Cons:

Nothing

2026-05-15 • via Nuitee
N
Neil • couple • gb
6
Great landlord in a clever room let’s above a pub
Pros:

Convenient and friendly

Cons:

You could hear people in other rooms

2026-05-15 • via Nuitee
I
Ian • solo_traveller • gb
10
exceeded expectations.
Pros:

Great location, friendly staff, good sized room with decent shower, there was wifi, TV with sky but I didn't use.

Cons:

Nothing.

2026-05-15 • via Nuitee
W
wayne duffy • solo_traveller • gb
8
Black swan, Scarborough
Pros:

The pub is in a great location. The staff are fantastic and you are made to feel very welcome. If you are looking for luxury, then you might want to look around, saying that the bed was super comfy. The room was lovely and warm. We really enjoyed our stay and will return.

Cons:

Nothing.

2026-05-15 • via Nuitee
G
Gilbert • couple • gb
9
Alfie fantastic host couldn’t have been more helpful I would certainly recommend using the Black swan again in the futur
Pros:

Clean and comfortable especially having full sky tv large room bed comfortable

Cons:

Some areas need a touch up

2026-05-14 • via Nuitee
K
Kimberley • couple • gb
10
2026-05-14 • via Nuitee
M
Mia • couple • gb
10
2026-05-13 • via Nuitee
S
Sue • solo_traveller • gb
3
A small room above a VERY noisy pub.
Pros:

You get what you pay for and I could see why this was so cheap.

Cons:

The music in the bar was deafening. I could only just hear the lady at the bar who checked me in. She said the music would stop at 10.30pm (which it did) but until then, I could literally feel the music through the flootboards.

2026-05-13 • via Nuitee
G
Gemma • solo_traveller • gb
8
2026-05-13 • via Nuitee
G
graham • solo_traveller • gb
6
2026-05-12 • via Nuitee
C
Charters • solo_traveller • gb
10
Hidden gem in the centre of Scarborough
Pros:

Spotless and comfortable. High quality bedding and amazingly comfy bed

Cons:

Nothing, great stay

2026-05-11 • via Nuitee
L
Lisa • solo_traveller • gb
10
2026-05-10 • via Nuitee
T
Tracy • solo_traveller • gb
10
2026-05-10 • via Nuitee
Z
Zoe • couple • gb
9
Pros:

Great location, easy access to seafront, train station and attractions. Friendly staff, clean room which was huge. Live music on Friday and Saturday night which was good. Good selection of drinks in the bar and a pool table.

2026-05-10 • via Nuitee
G
Geoffrey • solo_traveller • gb
8
Good location and value
Pros:

Good location, friendly staff and excellent value.

2026-05-09 • via Nuitee
L
Lee • couple • gb
10
2026-05-09 • via Nuitee
M
Mel • couple • gb
9
Great location, friendly staff, great facilities
Pros:

Very close to the centre

Cons:

5 min walk from where I was working

2026-05-07 • via Nuitee
M
Mavis • solo_traveller • gb
8
Pros:

Nice owner and the staff we met were very helpful. The rooms were spotless and the bed comfortable.

Cons:

It's a long time since we visted Scarborough and we were disappointed. The front and back streets off were very run down.

2026-05-05 • via Nuitee
Y
Yiyuan • solo_traveller • cn
10
Pros:

第一次住这种旅馆，工作人员非常热情！

Cons:

都很好

2026-05-05 • via Nuitee