The Black Swan Hotel

Hotels
8.4 (1257 reviews)
25-26 Queens Street , Scarborough , gb

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Facilities

Nightclub
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Darts
Karaoke
Non-smoking throughout
Evening entertainment
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good value
Cons:
Noise from the pub
Bathroom was quite cold

Categories

Cleanliness
8.21
The room was clean with tea and coffee facilities.
Service
8.88
Staff were friendly, welcoming, and helpful throughout the stay.
Location
8.62
Great location, close to the town and beach.
Room Quality
8.07
Rooms a little tired but perfectly serviceable.
Amenities
8.4
Facilities included a fridge and microwave in family rooms.
Value for Money
8.36
Great value for money with spacious and comfortable accommodations.
Food and Beverage
8.11
The pub offered a good selection of beers and spirits.
Overall Experience
8.58
Overall, guests found their stay enjoyable and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:32

Property Description

Central Location
Located in the heart of Scarborough, The Black Swan Hotel offers easy access to top attractions such as Scarborough Castle and Scarborough Beach.

Comfortable Accommodation
Guests can enjoy well-equipped rooms with modern amenities including flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries.

Relaxing Amenities
Unwind in the hotel's garden, grab a drink at the bar, or explore nearby landmarks like Peasholm Park. The Black Swan Hotel provides a peaceful retreat for your Scarborough getaway.

To experience the charm and convenience of The Black Swan Hotel, book your stay now.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 1257 reviews
Cleanliness: 8.21
Service: 8.88
Location: 8.62
Room Quality: 8.07
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.11
Overall Experience: 8.58
M
Michelle Harland • solo_traveller • gb
10
Pros:

Location.. friendly people... friendly staff... Entertainment..

Cons:

Nothing

2026-04-18 • via Nuitee
S
Stephanie • solo_traveller • gb
8
Pros:

The room was clean and tidy and the bed was comfortable. I got a good deal on two nights too. I would stay again. The staff are nice too and the drinks in the bar downstairs arent too pricey either

Cons:

I could not get the sky box to work,however there were plenty of other chanels to watch including itv x so i didnt miss my soaps! The rempote needs new back on if cos the batterys fall out and the steps on the enterence need a vac but other than that im happy

2026-04-16 • via Nuitee
D
Donna • solo_traveller • gb
10
2026-04-15 • via Nuitee
D
Dave • solo_traveller • gb
9
Pros:

Nice property above a pub , room was comfortable and clean and had a sky box too , bathroom was ok . Nice for a short stay and good location.

Cons:

Nothing!

2026-04-15 • via Nuitee
M
Melissa • couple • gb
10
Pros:

Location was perfect. Close to everything we needed. Very friendly and helpful!

2026-04-14 • via Nuitee
S
Simon • solo_traveller • gb
9
Pros:

Easy check in
Great location nearby parking
Hassle free exit next morning

2026-04-13 • via Nuitee
S
Selina • couple • gb
10
2026-04-12 • via Nuitee
J
Jeremy • solo_traveller • gb
5
2026-04-12 • via Nuitee
P
Paul • solo_traveller • gb
10
Great place to stay.
Pros:

From the moment we arrived to the moment we left we felt like regulars. The staff were amazing the place was clean and warm. Our rooms were very comfortable and had everything we needed. It's in a great location we would definitely stay here again.

Cons:

There was nothing to dislike.

2026-04-11 • via Nuitee
C
Clare • couple • gb
10
2026-04-11 • via Nuitee
• couple • gb
9
2026-04-10 • via Nuitee
K
Keith • couple • gb
7
Nice and warm and comfortable.
Pros:

Good location

Cons:

Maybe entertainment needed

2026-04-10 • via Nuitee
N
Neil • couple • gb
10
Pros:

The owners were fantastic and very knowledgeable ok the area and where to eat... Also free pool and genuinely made to feel at home

2026-04-09 • via Nuitee
K
Kellett • solo_traveller • gb
9
Pros:

We had a great stay - the rooms were clean, comfy beds, staff were incredibly accommodating and we couldn't ask for anything more from the venue.

No breakfast offered in the morning, but this is something we knew before arrival and there was a lovely spot down the road which the landlord told us about.

We'll be back!

2026-04-08 • via Nuitee
S
Stanley • solo_traveller • us
1
Terrible!!!
Pros:

Nothing!!!

Cons:

Music played in bar below bedroom until midnight. Uncomfortable, tiny room. No food provided.

2026-04-08 • via Nuitee
S
Sharron • family_with_children • gb
9
Very enjoyable few days break, people very nice & welcoming
Pros:

Location, room & staff was lovely. Very pleasant.

Cons:

We didn't realise it was a pub, we both suffer bad anxiety so having to literally walk through the pub everytime was not ideal with people around. It's a shame there wasn't another entrance accessible to the rooms but other than that was awesome.

2026-04-07 • via Nuitee
A
Alison • couple • gb
9
Pros:

Close to all amenities

Cons:

Lack of parking, confusing parking meters and expensive. Nothing to do with hotel

2026-04-06 • via Nuitee
G
Geoffrey • couple • gb
8
Super handy & affordable, would recommend.
Pros:

Very handy right in the middle of town. Room was clean and tidy, and a nice pub too.

Cons:

All good, no issues.

2026-04-05 • via Nuitee
C
Craig • couple • gb
9
A great room in a great location and the pub was good as well.
Pros:

Room was spotless, spacious, comfy and well equipped, a great little find and a bargain.

Cons:

Nothing

2026-04-04 • via Nuitee
O
Olga • family_with_children • gb
10
Exceptional property, super clean and comfortable!
Pros:

It was amazing, the room was so big, clean and we had such amazing time ! Staff were so friendly and I will be back in summer!

2026-04-04 • via Nuitee