The Chainbridge Hotel

Hotels
8.2 (2482 reviews)
Berwyn, Llangollen , Llangollen , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great atmosphere
Cons:
Limited breakfast options
Cleanliness issues reported
Parking access difficulties

Categories

Cleanliness
7.7
Some reviews mention cleanliness positively, while others highlight issues such as unpleasant smells.
Service
9.2
Many reviews praise the friendly and helpful staff.
Location
9.2
The location received high praise, particularly for the beautiful views.
Room Quality
8.2
Rooms are described as comfortable, but some found them too small or hot.
Amenities
8.2
Amenities like the bar and balcony views were enjoyed, but some mentioned a lack of dedicated lounges.
Value for Money
7.7
Concerns about breakfast quality suggest it may not meet expectations for value.
Food and Beverage
6.7
Negative comments about breakfast options had a significant impact on perception.
Overall Experience
8.7
Overall experience is rated positively, with many enjoyable aspects highlighted despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:25

Property Description

Spectacular Location
The Chainbridge Hotel is uniquely positioned between the rushing River Dee and the tranquil Llangollen canal, offering a picturesque setting with nature's finest elements.

Scenic Beauty
Nestled amidst the Berwyn and Eglwysig mountains, this hotel is a hidden gem in Wales, surrounded by serene landscapes and breathtaking views.

Charming Amenities
Enjoy dining with a view at the restaurant overlooking the River Dee or unwind at the Tudor Bar with its historic black and white timbers, providing a cozy ambiance by the Inglenook fireplace.

Experience the beauty and charm of The Chainbridge Hotel - book your stay now for a memorable getaway.

Important information:

Should you want an early/late check-in/check-out, please contact the hotel immediately after making your reservation. Please note that this is subject to availability and carries an additional fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 2482 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 6.7
Overall Experience: 8.7
R
Richard couple gb
7
Little disappointed
Pros:

Breakfast was small and not the best quality. Location was lovely. I had a room with a riverside balcony which was very small

Cons:

Facilities and room size

2026-08-29 via Nuitee
E
Eirlys solo_traveller gb
8
2026-08-29 via Nuitee
T
Terence solo_traveller gb
8
Pros:

The views amazing, members of staff outstanding and very Friendly, attention to detail outstanding,
Informative and all around a very relaxed place

Cons:

If I had to complain, the shower 🚿 and shower Head,.water pressure could do with an upgrade

2026-08-29 via Nuitee
M
Michelle couple gb
10
2026-08-29 via Nuitee
C
Carter solo_traveller gb
10
Pros:

Everything

Cons:

Nothing to dislike

2026-08-29 via Nuitee
P
Price couple gb
8
Pros:

Location

2026-08-28 via Nuitee
S
Stefnie couple gb
10
Can’t wait to return. very underrated, beautiful hotel and surroundings. Staff are wonderful.
Pros:

Warm, welcoming, attentive staff. Very clean and cosy facilities and several areas to relax. Stunning views, lovely food with amazing choice at breakfast. Well stocked bedrooms with comfy beds. Stunning balcony rooms overlooking the river.

Cons:

N/a

2026-08-28 via Nuitee
G
Gary solo_traveller gb
9
Pros:

The view and location were perfect.

Cons:

The room got a bit hot of an evening & the bar closed to early

2026-08-28 via Nuitee
C
Chris couple gb
10
Very relaxing stay in a unique hotel in a superb location with extremely friendly stall 10/10
Pros:

Location was superb, room was small but totally adequate for us, staff were extremely helpful and friendly from check to bar to restaurant. Sophie(?) was excellent at her job!
The sound of the river going by at night was really relaxing, we spent a lot of time sitting on the balcony. We ate in the restaurant one night, good choice on the menu. Make sure you book your table at night as they run a timed slot to stagger the food being prepared to make it more efficient, 6.15 is 6.15 not 6.00 or 6.30. Thoroughly enjoyed our stay, very unique!
Everywhere was clean and tidy.

Cons:

a lick of paint, new carpet and a bit of cleaning in the odd window frames wouldn't go a miss but that didn't deter from the overall enjoyment of staying here, we would definitely go back to stay again.

2026-08-26 via Nuitee
H
Hamid couple gb
10
great
Pros:

Great location and breakfast, very clean

Cons:

Shower leak

2026-08-26 via Nuitee
T
THERESA couple gb
8
Lovely location
Pros:

Very clean, comfortable room. Excellent views. Breakfast was well cooked. Staff friendly and welcoming.

Cons:

Addition of net/sheer curtains would improve privacy. Guests in adjoining rooms could see into our bedroom if standing forward on their balcony as well as people on opposite side of river. This meant having to close main curtains whenever we were relaxing in bedroom.

2026-08-26 via Nuitee
D
Delme solo_traveller gb
6
Our stay
Pros:

The views of the river and the canal
Friendly staff

Cons:

It wasn't as clean as we would have liked
The room was very dingy and damp
The shower was insufficient and hard to get into
Food was okay but basic

2026-08-25 via Nuitee
T
Thomas solo_traveller gb
2
Visit the area not the hotel
Pros:

The location was lovely

Cons:

Room 6 smelt like a stale chip pan from the kitchen.

1 star food hygiene rating, we eat elsewhere and didn't have breakfast which we paid for.

Reception on staffed at checking, nobody there to help.

Felt worn and grubby.

Balcony dirty full of spiders eggs and webs, needed a sweep and mop.

Bathroom very basic, cracked sink, poor towels, unconnected earth wire coming off towel rail.

2026-08-25 via Nuitee
J
Julie couple gb
8
Would definitely stay here again .
Pros:

The location was stunning we had a balcony room overlooking the river absolutely beautiful. This was a treat for my husband who has been unwell and it really cheered him up .

Cons:

We didn't have any problems it was a relaxed pleasant stay .

2026-08-25 via Nuitee
K
Kim couple gb
9
Very enjoyable stay
Pros:

Stunning location, it’s the biggest selling point of the hotel

Cons:

Hotel & staff our lovely, it’s about 30 minute walk into Llangollen which is a lovely walk but some may struggle, there is no food on a Sunday night which should be noted when booking, we paid for the suite mostly for the balcony and the view was gorgeous, feel for the money there should hairdryer already in room and better selection of channels on the tv, and it would be helpful to have a coffee table by the settee, but overall would recommend to anyone to stay here

2026-08-25 via Nuitee
P
Peter solo_traveller gb
8
2026-08-25 via Nuitee
K
Keith solo_traveller us
5
Pretty basic, not especially welcoming, but lovely location.
Pros:

Lovely spot, right on the river, with a pretty walk along the canal or over the bridge. Place was decently comfortable, decently clean, and reasonably convenient although some distance from town. Overall, pretty all right.

Cons:

Accommodations pretty basic, staff not particularly helpful. Refused to let me have a second egg with my breakfast, which I thought was pretty weird. Just not a place that really prioritizes hospitality, I suppose.

2026-08-25 via Nuitee
M
Mark couple gb
10
Pros:

Everything

Cons:

Nothing

2026-08-24 via Nuitee
C
Colin solo_traveller gb
10
Lovely
Pros:

Lovely location nice staff

2026-08-24 via Nuitee
A
anne solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-08-24 via Nuitee