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Facilities
Property facilities
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Electric bicycle charging station
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Ironing service
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Electric bicycle charging station
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Vegetarian menu options available
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in the charm of the Elizabethan manor house with rooms offering garden views, flat-screen TVs, and elegant en-suite bath or shower rooms with complimentary bathrobes and hairdryers.
Culinary Delights
Savor a gastronomic experience at the restaurant overlooking the picturesque gardens, serving dishes made from ingredients sourced from the on-site Kitchen Garden or local suppliers. Enjoy the unique blend of flavors in a stunning setting.
Tranquil Surroundings
Unwind in the tranquility of 1000 acres of lush grounds and gardens, featuring a serene 3-acre lake. Explore the natural beauty, engage in outdoor activities like golfing and walking, or simply relax in the peaceful ambiance.
Experience luxury, fine dining, and nature at its best - book your stay at Gravetye Manor now.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children ages 7 and older are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
The staff were all very courteous and friendly.
The location was great as were dinner and breakfast. The room was mostly lovely with noted exceptions
1. The bathroom floor was extremely slippery to the point of being dangerous, whether wearing footwear or in bare feet. Anyone not entirely steady on their feet could have suffered a nasty fall. it was as though a very slippery polish had been used.
2. The coffee machine in the room was very clogged meaning that it was very difficult to make a cup of coffee.
3. The television remote control was pretty well unusable as the markings had almost completely rubbed off.
Considering the bill was well into four figures for one night and dinner, the above points should not have been left to visitors to raise with management, who whilst sympathetic made no gesture of goodwill.
The Gravetye is the personification of excellence in all aspects of hotelerie. The building is obviously part of what makes it special and it is well looked after. However the staff at all levels make it extra special. All members of staff are clearly trained to engage with clients in a natural manner. In the restaurant there are plenty of staff who know what they are doing and the kitchen delivers excellence. The semi a la carte menu works well. Wines very good selection by the glass.
Breakfast was not the finest with undercooked eggs and overcooked bacon. However service was faultless with plenty of sourdough and the only hotel to serve redbush tea on this trip. Very expensive but perfection costs money.
good
Bathroom floor dangerous. Extremely slippery.
Very old school luxury country house hotel. Beautiful gardens and wonderful service. Restaurant excellent.
Staff are amazing. Stunning property and beautiful location. Food and service is absolutely outstanding.
Smell in the room and noisy as room was above the bar area.
Location
Surroundings
Room
Cleanliness
Staff
Overpriced
Everything, from the dining to the garden. Everything was perfect.
Nothing.
1. Incredibly beautiful quiet countryside setting an hour from London Heathrow. It is an old manor set amongst meadows and woodlands, exquisitely maintained, with gorgeous gardens of produce and romantic walkways.
2. The service was impeccable (hard to find these days), without a single flaw. The motto seemed to be "your wish is our command". "Izzy" at reception was very proactive in making sure we had the massage we requested on very short notice on arrival, kudos to her. Laundry would be delivered same-day at reasonable prices. Restaurant service was white table cloth and professional. Room service arrived at the requested time, hot and as requested. The Do Not Disturb sign was honored.
3. The multi-course fine dining experience was perfect , with brilliant service and a very helpful sommelier who assisted in navigating the massive wine list. Breakfast juices were fresh-squeezed and delicious.
4. Our upper floor spacious room ("Pear"), had a deep, copper-coated tub and separate shower, a high ceiling, and a very comfortable bed, mini-bar, adequate hanging space and drawers including bedside drawers. I was happy that key information about Gravetye for guests did not require use of a QR code, but was instead printed and accessible, the old-fashioned way.
5. Hosts provided a pre-printed list of five local walks one could do straight from Gravetye, without having to drive.
I mostly did not like the fact that we were only here for two nights :)
Food options: It would be nice to have the option of a more basic British food menu to eat in the dining room after the first night of the multi-course fine dining experience (as it is, there is a bit too much repetition even with the "alternative" menu, e.g., amuse bouche and in-betweens are pretty much the same) . The mini-baguettes were also surprisingly rubbery and not crisp both nights (though the rest of the breads were perfect). There is also no "continental" breakfast offering (e.g., crispy morning breads with meats and cheeses), just the usual English fare options (though the latter were nicely done).
Finally, when we tried calling a couple times a few hours before our arrival (on a Friday late afternoon), we would get a voicemail and then oddly got disconnected each time we called without reaching a human. This tech failure was totally out of characger for the rest of the Gravetye experience.
The per diem is very expensive, but the reality is you have to pay a lot to receive the caliber of lodging, food and service that Gravetye provides.
Staff were superb. Really friendly and welcoming. We greatly enjoyed the garden tour and the Michelin star dinner. We came mainly for the gardens and were not let down.
We found the non-top end menu options limiting for our subsequent three evening meals and went out instead. We didn’t want the alternative meal which was available and the ‘bar food’ menu wasn’t inspiring or filling. Maybe consider some simple, well-cooked options?
You are made to feel welcome even before you get to the hotel with kind enquiries about what they can do for your comfort (and then fulfilling the requests). Nothing is too much trouble.
The restaurant is just amazing, the staff so kind and attentive, the food is sublime and the decor of the restaurant is just magical.
The gardens are just superb and a main reason to visit, and the very extensive grounds are a delight. We’ll definitely be back!
Everything.
The food was exceptional
The room was charming and very comfortable.
Bathroom spacious
Gardens unique.
Bathroom floor was slippery when wet
A fantastic three course breakfast included with the room. The dining room overlooks beautiful gardens.
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