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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Garden
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Pets allowed
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Lift / Elevator
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Shared lounge/TV area
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Special diet menus - on request
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Snack bar
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Heated pool
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Indoor pool
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
Review Highlights
Categories
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Property Description
Tranquil Countryside Retreat
Nestled in the serene undulating countryside, Basingstoke Country Hotel & Spa offers a peaceful escape with easy access to major roadways.
Modern Amenities
Enjoy complimentary WiFi access in all rooms and unwind in the fully air-conditioned property. Benefit from two daily WiFi sessions and make use of the landscaped courtyards for work or leisure.
Leisure and Convenience
Indulge in the leisure club's gym facilities for a small fee, and rest assured with a 24-hour front desk. With Windsor and Reading nearby, and London Heathrow Airport a short drive away, convenience meets comfort at our hotel.
Book your stay now and experience the perfect blend of relaxation and accessibility at Basingstoke Country Hotel & Spa.
To stay free of charge, children under 15 must be accompanied by 2 paying adults. Meals are not included.
WiFi access is available in all bedrooms and guests can benefit from 2 free 20-minute sessions per day. Charges apply for unlimited WiFi access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
You had to pay for the swimming pool
Basic but clean.
We booked this hotel specifically for the swimming pool. However, upon arrival there was a sign telling us the pool was closed. After enquiring we were told the pool would be out of action for at least a month and had been for a while already. At no stage during booking or paying were we told the pool was closed. We only booked three days before travel and if we had known we would have stayed elsewhere.
Good location.
The swimming pool was closed.
The staff were friendly polite and courteous. When issues were raised, they were dealt with as soon as possible.
Having to book room service 24 hours before required and this was not highlighted at check in. They ran out of beans and tinned tomatoes at breakfast. The hotel is in need of some TLC. The food in the restaurant was poor quality and definitely not worth the price charged. The key card for the room stopped working before check out time advertised. The shower pressure kept dropping.
The location was good that is about it really.
The room was terrible, no shower just a plunge bath. The room was tired, not cleaned/refreshed during our stay. We arrived early, which i did inform them of but wanted to charge for early checkin. No blinds in the bathroom. We asked to be moved but were told it was full, we knew otherwise.
Nothing
Food poor . Room very poor bathroom unclean black mould in shower showers didn’t work properly hairs in BDay breakfast poor. Pool closed
Swimming pool was closed!
Nothing
Old tired and run down over priced window wouldn’t open I only booked it cause it had a pool, and it was broken!!! Brambles in the gardens so over grown breakfast was cold and dried up
For the price, more than pleased with this stay. Just me and my wife needing only a single night to attend a wedding in the area and it more than sufficed. The hotel was a little dated, the room was more than fine however with a renovated bathroom so that helped. Staff were perfect but only needed to check us in quickly.
The price matches the stay so nothing much to report here. It was typically cheaper a hotel in the area than any other so we did not arrive expecting some 4-5 star abode... nor should you if booking a stay here. It is fine, but not modern or luxury.
The room was nice the hotel was nice and it was clean
The pool was closed which we were not mafe aware of and was one of the reasons we booked the hotel.
Understand it was a hot day but the room was a sauna! they did provide 2 fans but they where about as good as a warm fridge, couldnt offer us sny more fans which is fine but the receptionist didnt seem to care about our comfort in the slightest. Regarding the pool closure we were told to just contact the third party (booking.com) as she stated they had been told but they didnt display it or make any attempt to notify us of this even after emailing the hotel to make them aware we where travling with a 2 year old, noone mentioned about the pool being closed i feel this is somthing that should be stated to people booking especially from third party when not going through their website, as i feel this is a strong selling point for the hotel and would determin wether someone books or not!?
Lovely little room, nice and clean. Air conditioned downstairs, good bar.
No shower in bathroom, only a half bath. No soap or things in bathroom.
The room was stifling , no air con working
, breakfast was inedible.
Breakfast, no air conditioning, on the top floor even though ask for ground floor.
For what we paid for the night with breakfast you couldn't fault it, our only issue which was no fault of the hotel as it had been a very hot day and night the room was extremely hot. There was 2 fans in our room which help. The swimming pool was closed which was a little disappointing but didn't spoil our stay, this is our second visit and will definitely be returning.
Can't really say what we didn't like because we did come across anything we didn't like
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