Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Luggage storage
Airport shuttle
Car hire
Daily housekeeping
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
5.65
Numerous complaints of bugs, odor, and unclean conditions noted in several reviews.
Service
8.15
Some reviews highlight friendly service, but issues such as the absence of the administrator were mentioned.
Location
9.65
Multiple reviews emphasize the great location, near important sites and the city center.
Room Quality
6.65
Issues reported with showers, odors, and overall condition of the rooms.
Amenities
7.65
Basic amenities were stated, but with indications of needed updates.
Value for Money
6.65
Guests felt the hotel did not meet expected standards for a 4-star rating.
Food and Beverage
8.25
Not mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
8.15
Customers expressed disappointment, but good location and some positive aspects were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:27

Property Description

Luxurious Accommodation
Experience comfort and style at Belona Hotel in Kutaisi. Our 4-star hotel, located near Bagrati Cathedral and Motsameta Monastery, offers modern amenities and a welcoming atmosphere. Each room is equipped with a coffee machine, flat-screen TV, and air conditioning. Some rooms even feature a balcony for a stunning view.

Convenient Services
Enjoy a hassle-free stay with our 24-hour front desk, free WiFi, and airport transfers. Need to explore the city? Take advantage of our car rental service to visit nearby attractions like Colchis Fountain, White Bridge, and Kutaisi Train Station.

Relaxing Environment
Unwind in our cozy rooms complete with a private bathroom, shower, and free toiletries. Rest easy with our comfortable bed linen and towels provided. Book your stay at Belona Hotel for a memorable and enjoyable Kutaisi experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 708 reviews
Cleanliness: 5.65
Service: 8.15
Location: 9.65
Room Quality: 6.65
Amenities: 7.65
Value for Money: 6.65
Food and Beverage: 8.25
Overall Experience: 8.15
V
Vazha • solo_traveller • ge
10
2026-08-14 • via Nuitee
H
HAMAD • solo_traveller • kw
1
Pros:

Location is good

Cons:

Not clean , the property need maintenance, bed bugs.

2026-08-13 • via Nuitee
H
HAMAD • couple • kw
1
Good location, bad in everything else.
Pros:

The location

Cons:

I have ben in the same property in the past , it was good back then , now its so bad and the staff is not as good as they used to be, the facility it self is not maintained, its just not worth it anymore.

2026-08-12 • via Nuitee
G
Giorgia • couple • it
10
Abbiamo soggiornato in questa struttura e ci siamo trovate molto bene. La camera era pulita, carina e accogliente, in un
Pros:

Posizione
Pulizia

2026-08-09 • via Nuitee
A
Alice • solo_traveller • it
3
Si puoʻ far di meglio
Cons:

Il wifi é lentissimo, in una camera per due ti lasciano le cose per 1 persona, non cambiano le lensuola di giorno in giorno. Il soffietto della doccia si é staccato al secondo utilizzo e anche la tavoletta del wc si stacca non appena ti siedi.

Avrei preferito una un hostello: paghi la metá e i servizi sono uguali.

2026-08-08 • via Nuitee
T
Tomé • solo_traveller • ch
7
Good but could be better
Pros:

Bed is comfortable, no street noise.

Cons:

Internet is going down all time and is damn slow.
The toilets ventilation makes a damn noise.

2026-08-04 • via Nuitee
P
Paulius • couple • lt
9
2026-08-02 • via Nuitee
N
Neel • couple • ae
7
All good
Pros:

Near the city center all was good

Cons:

There is no elevator it may be difficult for old age people

2026-07-23 • via Nuitee
D
Damien • solo_traveller • us
10
Pros:

The location was perfect. The staff was very helpful and courteous. The room was clean and comfortable.

2026-07-21 • via Nuitee
I
Iryna • solo_traveller • de
8
2026-07-13 • via Nuitee
L
Luca • couple • it
5
2026-07-12 • via Nuitee
A
ani • couple • ge
10
2026-07-11 • via Nuitee
C
cukroušek • solo_traveller • cz
6
Pros:

- Dobrá lokalita kousek od centra
- Vybavení pokoje bylo dostačující
- V rámci krátkodobého ubytování zcela v pohodě

Cons:

- V pokoji a koupelně byl zvláštní zápach, buďto v souvislosti s velmi starou budovou a v případně koupelny a WC - zápach z odpadů
- Očekavala bych rozhodně i milejší personál

2026-07-06 • via Nuitee
A
Al aqil • couple • sa
6
Pros:

I stayed for one night then i asked for extension and also i asked for housekeeping which is something that you do not need to ask for. However the room wasn’t cleaned well. No hand soap was there i had to wash my hands with the shampoo. By the way they did not change the bed sheets at all!!!

2026-07-04 • via Nuitee
I
Ivane Mtchedlishvili • couple • ge
8
Pros:

Overall, we had a good stay and enjoyed our time at the hotel. The staff were friendly, welcoming, and always willing to help. The location was convenient, and the atmosphere was pleasant. Check-in and check-out were quick and easy, which made our stay even more comfortable. Although there is always room for small improvements, our overall experience was positive, and we would recommend this hotel to others.

Cons:

The only issue we noticed was that there were a few eyelashes left in the bathroom when we arrived, which made it seem like that area hadn't been cleaned thoroughly. We also think a bit more attention to detail during housekeeping would make the experience even better. Other than this small issue, everything else was good, and it didn't have a major impact on our stay.

2026-07-02 • via Nuitee
O
Oxana CAZAC • couple • lu
5
It is better to pay for a better quality place
Pros:

I don't know what I liked, maybe quety in the neighborhood but nothing about a hotel , sorry!

Cons:

The photos of bathroom were not provided. This is essential. The room online looks proper on photos, but in reality bed sheets and towels are so used and dirty that if I knew it, I would have taken another hotel. I didn't read previous feedbacks, it seems the rate is a bit higher than the reality.
P.s. complaining on the spot will be useless, I had to pay the price anyways but that is my honest review, the place is old and needs changes/ renovation and a good wash. 😌

2026-06-17 • via Nuitee
A
Ale • solo_traveller • ar
8
2026-06-16 • via Nuitee
N
Nia • couple • ge
10
2026-06-15 • via Nuitee
N
Nia • solo_traveller • ge
10
2026-06-15 • via Nuitee
C
Costantino • solo_traveller • it
9
2026-06-15 • via Nuitee