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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Spa/wellness center
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Valet parking
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Concierge service
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Kid meals
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Heated pool
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Indoor pool
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Kid-friendly buffet
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Shuttle service (free)
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Wine/champagne
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Airport drop off
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Airport pick up
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Outdoor fireplace
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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Smoke alarms
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The Excelton Hotel in Palembang offers 5-star accommodation with impeccable services. Each guest room is equipped with modern amenities, including air conditioning, flat-screen TV, and a private bathroom. Selected rooms even feature a kitchen for added convenience.
Top-Notch Facilities
Guests can enjoy a range of facilities during their stay, such as a fitness centre, indoor pool, and a restaurant serving delicious meals. The hotel also provides free WiFi throughout the property, ensuring guests stay connected at all times.
Convenient Location
Located just a short distance from major stadiums and the airport, The Excelton Hotel is the perfect choice for both leisure and business travelers. With concierge services and a 24-hour front desk, guests can expect a seamless and enjoyable stay.
Experience luxury and comfort at The Excelton Hotel. Book your stay now for an unforgettable experience.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
People no matter the age stay for Rp 450,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Not a lot breakfast options ..
Everything was ok .. nothing I didn't like ..
Local breakfast was fairly good. Western dishes need improvement.
I had the first dinner meal, ox tail soup with rice, This was a total failure. We had to change room, when the bathroom was leaking. It was all rectified to get us have a good nice sleep.
The variety of breakfast menu is fantastic.
Nothing
The food
The breakfast
Fasilitas dan keramahan staf nya. Prosedur yang cepat saat check in. Pemenuhan permintaan costumer yang responsif dan cepat serta makanan yang cukup bervariasi dan enak serta harga breakfast yang cukup terjangkau
Nyaris tidak ada, cuma terkait tanjakan parkir di lantai P2 memang agak terjal sehingga kalau turun perlu manuver yang presisi agar mobil tidak baret, dan satu lagi klu bisa kamar club lantainya di karpet
The hotel was well equipped with swimming pool, gym, and complimentary breakfast, which we liked.
The greeter staff at the main entrance of the hotel were pleasant and helpful; however, one of the front desk staff was not pleasant and borderline rude when we asked for extra room keys. I should have taken her name down, but I was in a hurry and frankly quite surprised with her attitude that I just let it slide. That experience alone left a sour taste in our mouth. The rest of the staff were fine.
B’fast Is very good
New interior & luxurious
Big bathroom & room
Excellent service for hotel at sumatra area
Noise from alley & another room
We can hear people talking , crying, screaming
Small breakfast restaurant
Small smoking room & hot
Good-sized room with a comfortable bed. Excellent breakfast
The airconditioning was too cold in the Piano Lounge
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