Lombok Mayura Hotel

Hotels
7.6 (9 reviews)
1 Jalan Tenun , Cakranegara , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Fax/photocopying
Facilities for disabled guests
Ironing service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Helpful service
Cons:
Stained sheets
Cockroach in the room
Noisy environment

Categories

Cleanliness
4.98
Negative sentiment due to stained sheets and a large cockroach in the room.
Service
8.96
The staff was super kind and helped us resolve some issues.
Location
8
Standard quality for this hotel tier.
Room Quality
5.95
Noise issues reported, affecting overall comfort.
Amenities
8.48
Standard quality for this hotel tier.
Value for Money
8.44
Standard quality for this hotel tier.
Food and Beverage
8.49
Standard quality for this hotel tier.
Overall Experience
7.46
Mixed feelings due to cleanliness issues but good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:29

Property Description

Luxurious Accommodation with Garden View

1. Tranquil Garden Setting: Escape the hustle and bustle in our serene garden, offering a peaceful retreat for guests to unwind and relax.

2. Modern Amenities: Enjoy the convenience of free WiFi, air conditioning, and flat-screen TVs in all rooms, ensuring a comfortable stay.

3. Exceptional Service: Our dedicated staff fluent in English and Indonesian are available 24/7 at the front desk, ready to assist with any needs.

Experience the perfect blend of comfort and convenience at Lombok Mayura Hotel. Book your stay now for a memorable getaway.

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 10 years old stay for Rp 100,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 9 reviews
Cleanliness: 4.98
Service: 8.96
Location: 8
Room Quality: 5.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 7.46
Y
yucui extended_group cn
6
2026-03-17 via Nuitee
M
Matteo family_with_children it
5
Pros:

Lo staff era super gentile e ci ha dato una mano a risolvere qualche problema.

Cons:

Lenzuola macchiate e scarafaggio gigante in camera. Molto rumoroso.

2025-08-17 via Nuitee
D
dody family_with_children id
9
2025-07-20 via Nuitee
Z
Zoe family with young children gb
7
Good
2025-06-21 via Nuitee
O
Osama family with young children sa
10
Exceptional
2024-08-24 via Nuitee
X
Xavier young couple es
8
Very good
2024-08-20 via Nuitee
M
Muhammad solo traveller my
8
Very good
2024-06-13 via Nuitee
M
M solo traveller id
7
Good
2024-02-22 via Nuitee
M
Maciej young couple pl
6
Good but noisy room, unprofessional staff
Pros:

Comfortable bed, spacious room, good AC.

Cons:

I counted exactly one person from the staff speaking proper English and behaving professionally (thank you). My experience with the rest of the staff was far from expected.

The windows from our room gave to the corridor, so the choice is either privacy or natural light and ventilation.

One car hear all the car and motorcycle noises from the street, it gets very loud.

2023-11-01 via Nuitee
E
Ewa young couple pl
7
One night's stay in Mataram
Pros:

The location was good for an overnight stay after flying into Lombok in the evening. There is a cafe onsite serving good coffee and some local dishes, and there are quite a few restaurants in the walking distance. Mayura Water Park, Meru Temple and the famous Cakranegara Market are within walking distance, too.
The room was comfortable and looked clean.

Cons:

The bathroom could have been cleaner.
The window was overlooking the hallway.

2023-07-19 via Nuitee