Hotel Nakbé Atitlán

Hotels
8.3 (82 reviews)
Santander Avenida Santader y Calle Monterrey , Panajachel , gt

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Safety deposit box
Fax/photocopying
Tour desk
Massage services
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.53
Several reviews indicated issues with cleanliness, including unclean towels and linens, and unpleasant odors.
Service
9
Positive sentiment towards staff with multiple mentions of helpfulness and kindness.
Location
9.04
Many guests praised the excellent location, being close to various attractions and restaurants.
Room Quality
7.99
Guests noted comfortable beds but some rooms had issues like insufficient hot water and noise.
Amenities
8.02
Guests mentioned the absence of certain amenities like modern TVs and some worked around limitations.
Value for Money
8.48
Overall favorable comments regarding pricing in relation to the services offered.
Food and Beverage
8.03
No specific insights were provided, but breakfast was mentioned positively.
Overall Experience
8.3
Overall sentiment reflects a good experience, with room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:32

Property Description

Luxurious Rooms and Amenities

Hotel Nakbé Atitlán offers beautifully furnished rooms equipped with modern amenities such as flat-screen TVs, comfortable bedding, and private bathrooms. Enjoy a restful stay surrounded by elegance and comfort.

Diverse Dining Options

Indulge in a culinary experience at our on-site restaurant serving delicious American cuisine. Special dietary needs are catered to with vegetarian, dairy-free, and gluten-free menu options available upon request. Delight your taste buds with a variety of flavors during your stay.

Convenient Services

Benefit from complimentary WiFi, room service, and free private parking during your time at Hotel Nakbé Atitlán. Additionally, take advantage of the paid airport shuttle service for a hassle-free transportation experience. Experience convenience and comfort throughout your stay.

Book your stay now at Hotel Nakbé Atitlán for a luxurious and unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 82 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
M
MChaverri • solo_traveller • cr
9
Pros:

Muy bien ubicado, muy cerca del embarcadero. En la entrada hay un puesto de información para reservar shuttles a otras ciudades.

Cons:

Aunque está bien ubicado, esa calle suele haber ruido hasta tarde, entonces tomar en cuenta si desea dormir temprano.

2026-04-30 • via Nuitee
J
Juan Pablo • couple • gt
10
2026-04-29 • via Nuitee
A
Antonio • couple • gt
9
Buen lugar precio normal
Pros:

Ubicación

Cons:

Las almohadas son demasiado altas. Siempre se escucha ruido de la calle lo cual es aceptable x el sector

2026-04-28 • via Nuitee
R
Ramírez • solo_traveller • gt
9
Reseña
Pros:

Ubicación

Cons:

Estaba lleno, pero es comprensible

2026-04-25 • via Nuitee
A
Anuar Yuseth De Jesus • solo_traveller • co
10
2026-04-24 • via Nuitee
S
SOLARES • family_with_children • gt
10
Muy bueno por lo céntrico y cercano al Lago.
Pros:

Muy bueno

2026-04-23 • via Nuitee
E
Erick • solo_traveller • gt
9
.
Pros:

.

Cons:

.

2026-04-19 • via Nuitee
B
belén • family_with_children • es
8
2026-04-06 • via Nuitee
M
Martinez Ruiz • extended_group • us
1
Lo peor
Pros:

Nada, poreue no cumplen lo que dice en la página

Cons:

Pésimo lugar, mucho ruido, las camas como piedras, la ropa de las camas vieja

2026-04-05 • via Nuitee
L
Lupe • family_with_children • cr
10
2026-04-04 • via Nuitee
T
Tello Fino • family_with_children • gt
8
Pros:

La ubicación

Cons:

Las habitaciones estaban muy cerradas

2026-04-04 • via Nuitee
D
Daniel • solo_traveller • gt
10
Pros:

Ubicación
Atención del personal

2026-04-04 • via Nuitee
S
Suzzzetty • family_with_children • cr
5
Cons:

Es un hotel muy poco protegido para el ruido, se escucha todo el ruido de las demás habitaciones, también dentro de la habitación casi no habían enchufles para cargar tus dispoditivos electrónicos o demás que ocupe corriente.

2026-04-04 • via Nuitee
G
Gomez • family_with_children • ni
10
2026-04-03 • via Nuitee
F
Fernandez • family_with_children • gt
8
2026-03-29 • via Nuitee
A
Angel • couple • gt
9
Pros:

Personal amable, buena ubicación y comodo

Cons:

Que actualicen los contactos ya que el WhatsApp no era el que tenían en booking

2026-03-15 • via Nuitee
M
Minsup • extended_group • gt
5
Cons:

시끄럽다

2026-03-02 • via Nuitee
A
Antonio • solo_traveller • gt
10
Ubicación excelente
Pros:

Ubicación Parqueo

Cons:

Debería tener luces automáticas en los pasillos. Se escucha ruido de la calle

2026-02-27 • via Nuitee
M
Melissa • solo_traveller • co
8
Pros:

La cama súper cómoda, la atención del staff muy buena y muy atentos a cualquier duda. En el hotel hay restaurante. La habitación era amplia y tenía todo lo necesario.

Cons:

La ducha se demoraba mucho en calentar el agua. No pueden controlarlo, pero en la madrugada ladran mucho los perros.

2026-02-11 • via Nuitee
N
Nicolás • family_with_children • cl
5
Pros:

La atención del personal.

Cons:

La habitación tenía una ventana que no se podía cerrar y entraba mucho viento. En las noches era muy helado.

2026-02-09 • via Nuitee