Hotel San Sebastián

Hotels
Independent
7.1 (21 reviews)
C. del Chajon , Antigua Guatemala , GT

Facilities

Free breakfast
Front entrance ramp
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Television in common areas
Free breakfast
Offsite parking reservations required
Free buffet breakfast
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Affordable rates
Cons:
Room discomfort
Limited amenities
Value for money concerns

Categories

Cleanliness
7.7
Most guests appreciated the cleanliness of the hotel, although some mentioned minor issues.
Service
7.7
Service was generally friendly, but there were a few complaints about responsiveness.
Location
7.4
The hotel's location was considered convenient by most guests, with close proximity to key landmarks.
Room Quality
5.7
Mixed reviews on room quality, with some mentioning discomfort and noise issues.
Amenities
5
Limited positive feedback on amenities, with some guests noting the lack of certain services.
Value for Money
5.2
Opinions varied on value for money, with some guests feeling it was not worth the cost.
Food and Beverage
7.3
Food and beverage services were generally satisfactory, with minor suggestions for improvement.
Overall Experience
6.3
Mixed reviews on the overall experience, with some guests hesitant to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 20:51

Property Description

Designated Smoking Areas
Hotel San Sebastián provides designated smoking areas for the convenience of guests.

Diverse Dining Options
Indulge in a culinary adventure with 15 restaurants and a coffee shop/cafe offering local and international cuisine.

Convenient Amenities
Benefit from amenities such as dry cleaning/laundry services, a 24-hour front desk, and luggage storage, ensuring a stress-free stay.

Immerse yourself in the rich culture of Antigua Guatemala at Hotel San Sebastián, located just minutes away from Central Park and Casa Santo Domingo Museum. Experience comfort and convenience at our hotel.

Important information:

* Children may not be eligible for complimentary breakfast.
* No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.1
Based on 21 reviews
Cleanliness: 7.7
Service: 7.7
Location: 7.4
Room Quality: 5.7
Amenities: 5
Value for Money: 5.2
Food and Beverage: 7.3
Overall Experience: 6.3
N
Nathalia family
10
Pros:

El hotel es muy limpio! El staff muy amable, el único inconveniente es que las habitaciones son pequeñas.

2025-04-16 via Nuitee
A
ALEJANDRO
6
Pros:

Falta ventilación

2025-03-22 via Nuitee
F
Fombrun
2
Pros:

Not worth it

2025-03-16 via Nuitee
V
Verified traveler
4
Old and uncomfortable
Pros:

It was clean but not so comfortable. The towels are very old. The noise from outside interrupted our sleep. For the price we payed it was ok, but I wouldn’t stay here again.

2025-02-24 via Nuitee
M
Michael
6
Pros:

Very cheap. It's alight considering the cost. Nothing glamorous though

2025-02-10 via Nuitee
E
Edgar Alejandro
8
Buena opción
Pros:

Todo bien, lo que necesitaba lo tenía

2025-01-20 via Nuitee
J
Julio family
10
Pros:

Really Good location. Has all that is needed to stay confortable.

2025-01-19 via Nuitee
B
Bylin partner
10
Pros:

Very friendly staff, overall a very nice experience.

2025-01-14 via Nuitee
F
Fernando family
8
Pros:

Both day and night shift staff were very friendly and helpful and did an excellent job. Overall, the location is great but does not have parking. They do offer parking, but it is at an overnight parking area. Hotel itself needs a little bit of an upgrade, but good for the price. Our rooms were very clean.

2024-12-30 via Nuitee
M
MERCY family_with_children
10
Pros:

Excelente servicios. Muy acogedor

2024-10-28 via Nuitee
A
ANA
6
Pros:

.

2024-10-25 via Nuitee
T
Tray
10
Pros:

Great location safe

2024-09-21 via Nuitee
C
Carlos
8
Un buen descanso.
Pros:

El Hotel cuenta con lo ofrecido. Por lo tanto, la estancia que tuvimos fue agradable, buena atención y efectiva.

2024-07-22 via Nuitee
K
Kellyn
10
Pros:

Mi estadia en el hotel San Sebastian fue excelente. Las personas que trabajan ahi me dieron el mejor trato y cariño, gracias a Brian Enrique, Carolina, Diego y las otras señoras que con tanta amabilidad me atendieron. Estuve 10 dias, y aunque el hotel si es un poco viejo para mi no fue ningun inconveniente. Antiguia en general es patrimonio cultural de la humanidad y renovaciones y cambios pueden ser dificiles de hacer por ende muchas de las estructuras deben mantener su forma original. Cosa que aprecio pues esto es lo que yo queria experimentar. Para mi lo mas importante fue el cariño que recibi y la conveninecia de lo cerca que estaba del cerro de la cruz, el arco, y la plaza entre otros.

2024-06-16 via Nuitee
J
John
10
Pros:

Near center of the city. The staff was wonderful.

2024-03-05 via Nuitee
F
Ferlandi family
8
Pros:

Todo bien, con respecto al hospedaje y desayuno

2024-02-05 via Nuitee
D
Deisy partner
6
Pros:

The staff is very nice. If you book through the app you are allowed to have a breakfast. The rooms do not have AC and are a bit smaller. The bed was not that soft there is not parking spaces . But it was okay since I booked it until the last minute.

2024-01-28 via Nuitee
V
Verified traveler
2
DON’T STAY HERE
Pros:

Room smells like mold. I told the person at the front desk and they said that room was okay. I showed them the mold and they said oh well that’s what you get

2023-08-18 via Nuitee
E
Erick
8
Pros:

Nice for what you pay…. Short in staff but to spend a Igor in Antigua close to everything is a good option

2023-07-31 via Nuitee
I
Irma partner
2
Pros:

location is good but the hotel itself not recommended. room too small, broken shower head. broken toilet cover, not properly maintained. needs lots of maintenance to make it attractive for travelers. short staffed. no air conditioning -my visit was during summer time, and it was very hot.

2023-04-11 via Nuitee