Hotel El Pasaje

Hotels
6.9 (73 reviews)
Calzada Santa Lucía Sur casa numero 3 , Antigua Guatemala , GT

Children allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
Sun terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
4.81
Comments indicated issues with cleanliness and damaged fixtures.
Service
8.28
Welcoming employee and friendly staff mentioned positively.
Location
8.82
Described as convenient, walking distance to many attractions.
Room Quality
5.77
Concerns about room comfort and size, though some praised spaciousness.
Amenities
7.3
Amenities are functional but need improvement.
Value for Money
7.76
Reasonable pricing considering location and basic amenities.
Food and Beverage
5.81
No specific feedback provided on food quality.
Overall Experience
6.68
Overall acceptable experience with key issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:31

Property Description

Convenient Location
Hotel El Pasaje, located in Antigua Guatemala, offers easy access to popular attractions like Miraflores Museum and National Palace Guatemala. With a range of amenities and services, guests can explore the city hassle-free.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern furnishings, including a desk, TV, and private bathroom. Guests can also enjoy the convenience of free WiFi, bed linen, and towels. Some rooms even feature a kitchenette for added comfort.

Exceptional Services
From a 24-hour front desk to a concierge service and shuttle service, Hotel El Pasaje ensures a seamless stay for all guests. The shared kitchen and terrace add to the overall experience, making it a top choice for travelers.

Book your stay at Hotel El Pasaje now and experience the perfect blend of comfort and convenience in Antigua Guatemala.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

6.9
Based on 73 reviews
Cleanliness: 4.81
Service: 8.28
Location: 8.82
Room Quality: 5.77
Amenities: 7.3
Value for Money: 7.76
Food and Beverage: 5.81
Overall Experience: 6.68
N
Natalia • couple • co
6
2026-09-02 • via Nuitee
A
Araúz • solo_traveller • pa
8
Pros:

La atención de todos super amables

Cons:

Las habitaciones no cuentan con ventilador o algun metodo de aire

2026-08-24 • via Nuitee
N
Nancy • solo_traveller • gt
10
2026-08-22 • via Nuitee
T
Tarazi • couple • gb
6
Pros:

Cheap, comfy bed

Cons:

No windows facing out so hard to air out, room gets smelly fast during longer stays

2026-08-14 • via Nuitee
O
Ospina Molano • couple • co
9
Lugar con condiciones básicas para conocer Antigua
Pros:

La ubicación perfecta para poder conocer Antigua.

Cons:

Las instalaciones pueden mejorar un poco.

2026-08-04 • via Nuitee
B
Blanca • solo_traveller • mx
8
Pros:

Gracias por la atencion

Cons:

Solo respetar el descanso de los huéspedes

2026-08-02 • via Nuitee
J
Jessica • couple • gt
10
2026-07-21 • via Nuitee
N
Nancy • solo_traveller • gt
8
2026-07-17 • via Nuitee
A
Adam • solo_traveller • gb
10
Pros:

I experienced a traumatic event where I was spiked and robbed and beaten. I had no phone. The staff at the hotel let me use their phone and contact my family for help. They were very helpful

2026-06-26 • via Nuitee
C
christian • solo_traveller • pr
8
Pros:

Me gusto la ubicación.Esta muy centrico.En el area hay muchos lugares para comer y esta a minutos del centro.No era el hotel donde me iba a quedar pero tuve una situación con mi reserva anterior en booking y tuve que reservar este hotel a ultimo momento.

Cons:

La verdad ninguna queja es un hotel bueno y barato para pasar unos pocos dias.

2026-05-23 • via Nuitee
U
Urias • solo_traveller • gt
10
Pros:

la comodidad y la atención

2026-05-18 • via Nuitee
J
Jozef • solo_traveller • sk
6
Pros:

Average accommodation with older furnishings, but good enough for a short stay or overnight sleep. The price was reasonable, so overall it offers decent value for money.

2026-05-14 • via Nuitee
D
Daniel • solo_traveller • cr
10
2026-04-29 • via Nuitee
P
Patrícia Carla Breda • couple • br
4
2026-04-24 • via Nuitee
J
Jose Roberto • solo_traveller • br
9
Pros:

Nice staff, good location good valued.

2026-04-20 • via Nuitee
S
Samuel • solo_traveller • de
9
2026-04-12 • via Nuitee
M
Mario • solo_traveller • gt
8
Satisfecho
Pros:

Si

2026-04-10 • via Nuitee
E
Estuardo • couple • gt
9
Me parece. Muy bueno
Pros:

La habitación es muy agradable.

Cons:

No tenía agua para tomar

2026-04-09 • via Nuitee
W
Willem Frederik • extended_group • nl
9
Pros:

Net buiten het centrum, dus wel de rust.
Maar alles op loopafstand.
Supermarkt om de hoek .
Eigen badkamer bij de kamer,

Cons:

In de badkamer hangt een gordijn, Maar die kan je net zo goed niet ophangen omdat je er dwars doorheen kijkt
En bij onze kamer miste de spiegel in de badkamer

2026-04-08 • via Nuitee
E
Erik • couple • ec
8
Hotel bien ubicado
Pros:

Buena ubicación y El personal muy amable, dispuesto a ayudar

Cons:

Bastante básico. El baño gotea y el ruido dificulta el descanso

2026-04-06 • via Nuitee