Hotel El Pasaje

Hotels
6.9 (36 reviews)
Calzada Santa Lucía Sur casa numero 3 , Antigua Guatemala , gt

Facilities

Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Shared kitchen
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
4.81
Comments indicated issues with cleanliness and damaged fixtures.
Service
8.28
Welcoming employee and friendly staff mentioned positively.
Location
8.82
Described as convenient, walking distance to many attractions.
Room Quality
5.77
Concerns about room comfort and size, though some praised spaciousness.
Amenities
7.3
Amenities are functional but need improvement.
Value for Money
7.76
Reasonable pricing considering location and basic amenities.
Food and Beverage
5.81
No specific feedback provided on food quality.
Overall Experience
6.68
Overall acceptable experience with key issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:31

Property Description

Convenient Location
Hotel El Pasaje, located in Antigua Guatemala, offers easy access to popular attractions like Miraflores Museum and National Palace Guatemala. With a range of amenities and services, guests can explore the city hassle-free.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern furnishings, including a desk, TV, and private bathroom. Guests can also enjoy the convenience of free WiFi, bed linen, and towels. Some rooms even feature a kitchenette for added comfort.

Exceptional Services
From a 24-hour front desk to a concierge service and shuttle service, Hotel El Pasaje ensures a seamless stay for all guests. The shared kitchen and terrace add to the overall experience, making it a top choice for travelers.

Book your stay at Hotel El Pasaje now and experience the perfect blend of comfort and convenience in Antigua Guatemala.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

6.9
Based on 36 reviews
Cleanliness: 4.81
Service: 8.28
Location: 8.82
Room Quality: 5.77
Amenities: 7.3
Value for Money: 7.76
Food and Beverage: 5.81
Overall Experience: 6.68
P
Panagiotis solo_traveller gr
7
2026-02-11 via Nuitee
K
K. Anja couple at
7
Pros:

For one night okay
Bit outdatet. But you have coffee, water and hot water every day 🤗
Staff is really nice - rooms are a bit outdatet 🙈
No water pressure and also not really warm water

2026-02-10 via Nuitee
H
Hugo A couple mx
9
Pros:

La ubicación, Instalaciones limpias y personal amable.

Cons:

Tapa del inodoro con daño que causaba cierta incomodidad.

2025-09-29 via Nuitee
I
Inma solo_traveller es
7
Muy aceptable
Pros:

La ubicación

Cons:

Un poco anticuado, y limpieza e instalaciones mejorables. Suficiente para pernoctar únicamente porque está muy bien ubicado

2025-09-17 via Nuitee
solo_traveller jp
6
まぁまぁ
Cons:

トイレがずっと水が流れている音がする、タンクのボタンを捻って水を止めると次は貯水タンクから水がなくなり、流したい時に水を貯めるためにまたボタンを捻らなくてはならない

2025-09-01 via Nuitee
A
Alejandro Peralta extended_group gt
7
2025-08-30 via Nuitee
L
Luigi extended_group it
1
Unconfortable and dirty rooms
Pros:

Welcoming employee

Cons:

Sporco, brutto, camere piccole e scomode

2025-08-21 via Nuitee
Y
Yoav extended_group il
7
2025-08-18 via Nuitee
M
Marian couple cr
10
2025-08-12 via Nuitee
S
Shir solo_traveller il
10
Pros:

Such a nice hotel right by the market, located at a walking distance from everything in Antigua - restaurants, stores, bars, the park, etc'.
The rooms are very clean, big, comfortable bed, cable TV, Wi-Fi, hot water and the staff is very very nice (especially the lovely Mercedes❤️).
The prices are very economic, great location, wonderful place. 10/10 recommended.

2025-07-27 via Nuitee
C
César Daniel couple cr
10
2025-07-12 via Nuitee
D
Dario young couple it
10
Exceptional
2025-06-17 via Nuitee
J
Jannice young couple sg
3
Poor
2025-05-29 via Nuitee
C
Christine solo traveller gb
7
It was fine for a one night stay
Pros:

Central but quiet location friendly staff

Cons:

Very old and dated a bit gloomy

2025-03-12 via Nuitee
M
Mark young couple us
4
Needs Improvement.
Pros:

They don’t speak english but they are trying their best. They are accommodating.
They have hot shower.
Near town plaza and tourist spot.

Cons:

Bedbugs on first night. My wife and I were bitten. We transferred on other room but stinky bathroom.

2025-02-17 via Nuitee
C
Claire solo traveller gb
6
Pleasant
2024-12-30 via Nuitee
D
D group ca
6
Pleasant
2024-11-28 via Nuitee
R
Rbojr solo traveller us
10
rbojr
Pros:

clean comfortable hot water

Cons:

some of the rooms have one small opening window to exterior these rooms are very warm and damp they need bigger opening windows
or more openings at the top of the windos

2024-08-20 via Nuitee
R
Rodriguez review category business travellers cr
7
Good
2024-03-28 via Nuitee
C
Cat74 solo traveller gb
9
Superb
Pros:

Fabulous staff, very helpful and accommodating. Rooftop. Comfy bed and a good hot shower.
It is a simple place and could use some renovation but it is a great value for what you pay. Some rooms are more airy than others and the staff will be happy to show you the options if they are available.

2024-03-13 via Nuitee