Hotel El Pasaje

Hotels
6.9 (45 reviews)
Calzada Santa Lucía Sur casa numero 3 , Antigua Guatemala , gt

listing image 1
Show all photos

Facilities

Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Shared kitchen
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
4.81
Comments indicated issues with cleanliness and damaged fixtures.
Service
8.28
Welcoming employee and friendly staff mentioned positively.
Location
8.82
Described as convenient, walking distance to many attractions.
Room Quality
5.77
Concerns about room comfort and size, though some praised spaciousness.
Amenities
7.3
Amenities are functional but need improvement.
Value for Money
7.76
Reasonable pricing considering location and basic amenities.
Food and Beverage
5.81
No specific feedback provided on food quality.
Overall Experience
6.68
Overall acceptable experience with key issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:31

Property Description

Convenient Location
Hotel El Pasaje, located in Antigua Guatemala, offers easy access to popular attractions like Miraflores Museum and National Palace Guatemala. With a range of amenities and services, guests can explore the city hassle-free.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern furnishings, including a desk, TV, and private bathroom. Guests can also enjoy the convenience of free WiFi, bed linen, and towels. Some rooms even feature a kitchenette for added comfort.

Exceptional Services
From a 24-hour front desk to a concierge service and shuttle service, Hotel El Pasaje ensures a seamless stay for all guests. The shared kitchen and terrace add to the overall experience, making it a top choice for travelers.

Book your stay at Hotel El Pasaje now and experience the perfect blend of comfort and convenience in Antigua Guatemala.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

6.9
Based on 45 reviews
Cleanliness: 4.81
Service: 8.28
Location: 8.82
Room Quality: 5.77
Amenities: 7.3
Value for Money: 7.76
Food and Beverage: 5.81
Overall Experience: 6.68
Z
Zachary • couple • us
3
A rustic place that needs a lot of work—you get what you pay for
Pros:

The location was quite good in the city.

Cons:

The bathroom toilet pressure did not work so I could not flush the toilet. They took hours to fix it and it still didn’t work. This was really not okay. The curtains were see through so people could see you from the hallway. The price was really really good though.

2026-03-14 • via Nuitee
R
Rutger • solo_traveller • nl
9
Pros:

Hele goede locatie. Vriendelijk personeel. Ruime en schone kamer.

Cons:

Niets

2026-03-13 • via Nuitee
L
Lei • solo_traveller • us
8
Pros:

The location is convenient but not very quiet. I had a shuttle at 4am, and the staff helped me open the front door after I rang the bell.

Cons:

The owner played music in the yard during the day, maybe for the joyful vibe. The facilitate was so-so, the water didn't go down fast, and the sheet was not very clean.

2026-03-13 • via Nuitee
M
Mark • extended_group • gt
9
Good
Pros:

Easy access

Cons:

Beds

2026-03-12 • via Nuitee
V
Vignon • solo_traveller • fr
10
2026-03-09 • via Nuitee
H
Heidrun • solo_traveller • de
6
Pros:

Die Lage der Unterkunft ist recht gut. Morgens gibt es heißes Wasser und Kaffee.

Cons:

Das Hotel ist - freundlich ausgedrückt- in die Jahre gekommen. Das Badezimmer war eine absolute Katastrophe: winzig klein, schmuddelig und der Wasserhahn der Dusche ließ sich nicht richtig zudrehen, so dass permanent alles unter Wasser stand. Für meinen zweiten Aufenthalt in Antigua habe ich mir eine andere Unterkunft gesucht.

2026-02-27 • via Nuitee
J
Joanna • extended_group • it
8
2026-02-23 • via Nuitee
P
Panagiotis • solo_traveller • gr
7
2026-02-11 • via Nuitee
K
K. Anja • couple • at
7
Pros:

For one night okay
Bit outdatet. But you have coffee, water and hot water every day 🤗
Staff is really nice - rooms are a bit outdatet 🙈
No water pressure and also not really warm water

2026-02-10 • via Nuitee
H
Hugo A • couple • mx
9
Pros:

La ubicación, Instalaciones limpias y personal amable.

Cons:

Tapa del inodoro con daño que causaba cierta incomodidad.

2025-09-29 • via Nuitee
I
Inma • solo_traveller • es
7
Muy aceptable
Pros:

La ubicación

Cons:

Un poco anticuado, y limpieza e instalaciones mejorables. Suficiente para pernoctar únicamente porque está muy bien ubicado

2025-09-17 • via Nuitee
• solo_traveller • jp
6
まぁまぁ
Cons:

トイレがずっと水が流れている音がする、タンクのボタンを捻って水を止めると次は貯水タンクから水がなくなり、流したい時に水を貯めるためにまたボタンを捻らなくてはならない

2025-09-01 • via Nuitee
A
Alejandro Peralta • extended_group • gt
7
2025-08-30 • via Nuitee
L
Luigi • extended_group • it
1
Unconfortable and dirty rooms
Pros:

Welcoming employee

Cons:

Sporco, brutto, camere piccole e scomode

2025-08-21 • via Nuitee
Y
Yoav • extended_group • il
7
2025-08-18 • via Nuitee
M
Marian • couple • cr
10
2025-08-12 • via Nuitee
S
Shir • solo_traveller • il
10
Pros:

Such a nice hotel right by the market, located at a walking distance from everything in Antigua - restaurants, stores, bars, the park, etc'.
The rooms are very clean, big, comfortable bed, cable TV, Wi-Fi, hot water and the staff is very very nice (especially the lovely Mercedes❤️).
The prices are very economic, great location, wonderful place. 10/10 recommended.

2025-07-27 • via Nuitee
C
César Daniel • couple • cr
10
2025-07-12 • via Nuitee
D
Dario • young couple • it
10
Exceptional
2025-06-17 • via Nuitee
J
Jannice • young couple • sg
3
Poor
2025-05-29 • via Nuitee